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    Pacific Diamond Wedding Rings

    4.4 (183 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Pacific Diamond Wedding Rings

    Watch cleaning

    Watch overhaul

    Watch part repair

    2 More Services

    Watch part replacement

    Watch seal testing

    Pacific Diamond Wedding Rings Photos

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    Recommended Reviews - Pacific Diamond Wedding Rings

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    Inside the store
    Craig T.

    Well my 10 year anniversary is coming up around the corner so had to do some shopping for my wife . Shout out to salesperson Beverly she made my experience very easy and she was very informative and didn't push like a hard sell salesperson. Pacific Diamond has two location one located on Kapiolani Blvd and Sheridan St. and their other location is in the Waimalu shopping center with Safeway and City Mill. If your looking for basically anything chains, rings, loose diamonds, pendant, bracelet and watches they have it all . Especially their the only jewelers in Hawaii that has a gem cutter on location in house Wow! That's mind blowing. All the sales people there are very friendly and not pushy and very knowledgeable in what they do . I particularly had Beverly as my salesperson but now she moved to their Waimalu location . I highly recommend this company for anyone whose looking for that particular love one . Support local

    Entrance to the parking lot is on Sheridan Street
    Nadine C.

    Shopping in Honolulu, Hawaii... A very, very long time ago, I was a customer at Pacific Diamond. I'm sure that I had a different mailing address at that time. Somehow, Pacific Diamond got my new address and sent me a flyer to come in for a free crystal pen (while supplies last) and a chance to win a pair of $2500 diamond earrings! Let's go! The entrance to the free shared parking lot is on Sheridan Street. There's only one way in and one way out. The interior of the shop is spacious, bright, and clean! There are many display cases filled with bracelets, necklaces, pendants, earrings, and more! They're a full service jewelry store with repair services, too. I was greeted right away. I went to the nice lady who had just finished an interaction with another customer. Everyone else was busy with a client or couple! It was easy to get the free pen. I showed my flyer and was given an entry blank. I used my new lucky pen to write my name and phone number down. Hope I get a call soon, so I can pick up my beautiful cluster earrings!

    Store Interior
    Diana M.

    I came here to sell some old jewelry & was a little skeptical even though I had read previous reviews, not gonna lie. I was so pleasantly surprised that everyone was so welcoming & helpful. The store was beautiful & clean. They also had some beautiful jewelry that I am putting in my bucket list!! Amber helped me, explained everything to me in detail, and was so nice!! She is amazing & answered all of my questions. I will definitely be back when I wasn't to purchase any jewelry or have something made, too!!

    Max S.

    Amber was amazing here she sold me a beautiful figaro bracelet amazing with such great customer service and a great personality she made my day with a beautiful piece with great price!

    Jeffrey T.

    This review is so overdue! I have a colleague Mackenzie that lives in Kauai, who was wanting to find a jeweler for her wedding ring. Her fiancee discretely had contacted me to ask if I had any recommendations, so Pacific Diamond quickly came to mind and particularly Amber. I knew her knowledge, experience and customer service skills would be someone I would stand by. I gave Amber the heads-up and then gave Kye, Amber's contact info and that was that. The next time I heard anything was when I received a picture of the ring on her finger. It was beautiful and exactly what she wanted. The fact that they were on Kauai and Pacific Diamond on Oahu, and Amber facilitated all of this without even a store visit. I am just blown away. The following is a text from Kye: "this text is over due but I just wanted to say thank you for your help in connecting me to that ring. Amber was amazing, she was professional yet made me comfortable (as I had no idea how diamonds work lol) and most of all I trusted her, which helped with being open for pricing, sizes, styles and really what I could afford and work with... I would say that this is the perfect ring just by the way Mackenzie loves it and the comments she makes about it... Thank you for everything, she only had good things to say about you and I would highly recommend Amber to anybody that wanted to buy diamond jewelry. AND as of right now I think I know a lot more about diamonds then Mackenzie does" So heartwarming!

    Ali helped me size my eternity ring. Not an easy task to do. Ted G and his staff are great.i  send my friends and customers
    Diana D.

    Ali was great. My eternity ring was sized before and had a bar. Pacific Diamond enlarged and was able to make it to an eternity ring again.( a task not many can do well) Awesome guys! Ted G and his crew are awesome.

    Mike N.

    Almost every piece of jewelry I own, was purchased from Pacific Diamond. I love working with Amber, she and their team have done some amazing custom men's rings for me. I highly recommend checking them out, before any of the competitors. The best thing about the Pacific Diamond is their knowledgeable staff. If you don't find something you like; they can always look for something you like, or design a piece for you. I've had 2 men's diamond rings custom made by them, and they turned out beautifully.

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    1 year ago

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    5 months ago

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    7 months ago

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    Ted G.

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    10 months ago

    Interesting to listen to the staff talk about the gems. Staff was so so nice and friendly. Learned a few things about gold and diamonds.

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    1 year ago

    Amber will make sure you get the very best price and you'll leave a little more knowledgeable about gems and diamonds

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    11 months ago

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    2 years ago

    Bev was great in helping me get what I wanted! Made great suggestions. Service here is great!

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    7 years ago

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    7 years ago

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    4 years ago

    Excellent service at a reasonable price, even if you're just switching watch batteries

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    Page 1 of 5

    Ask the Community - Pacific Diamond Wedding Rings

    Do you appraise and buy Rolex watches?

    We do buy Rolex watches and appraise

    Do you sale automatic invicta?

    Thank you for your question. Unfortunately, we do not sell Invicta's nor buy them.

    View All 5 Questions

    Review Highlights - Pacific Diamond Wedding Rings

    I would like to say mahalo to Ted and Beverly for giving me the best deals in town over the past 12 years!!

    Mentioned in 56 reviews

    Read more highlights

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    Crafting has always has my creativity going…read more.. Kim Trading is my road to happiness literally as this places is filled with rainbows of bliss for beading, jewelry and the limit is just your imagination. I'd say its' difficult for anyone to beat it's prices with her impressive selections with not just beading but findings and is definitely a great option to always check her out for comparison as I didn't do that and paid dearly for my poor decisions. Located on Maunakea Street directly across from the Marketplace entrance with municipal parking right across the street makes it a super convenient being crafty has it's challenges as I circled and circled not only searching but hoping to see that item to spark that idea bubble in my head. The owner is just the nicest and friendly giving you plenty of space yet will be there for any support or questions you may have. I've seen many who came here to be saved by items that were broken or needed to be put together without trying to make a quick buck. Honestly a place that brings so much joy in our precious items are simply a rare find. Thank you!

    The Wedding Ring Shop

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    Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

    I had heard good things about this shop and decided to come here because they offer repairs and…read morecustom work. I wanted to have a family diamond placed into an engagement ring, and at first everything seemed great. We discussed the process and pricing, although their quote was about $400 more than other stores I visited. Still, I was willing to pay more if the quality of the work and service matched the price. The issue came when we started discussing payment. The employee explained that payment had to be made in advance, and I mentioned that I wasn't fully comfortable committing yet because I'm on a bit of a time crunch and wanted to see if another jeweler could complete it sooner. As soon as I said I wasn't ready to reserve right away, the attitude completely changed. The lady immediately started packing up her things, became dismissive, and basically cut the conversation short so she could leave. It felt like the moment there was a chance she might not get the sale, customer service no longer mattered. Honestly, the interaction left me feeling uncomfortable, and I almost felt profiled because I'm younger and wasn't dressed in anything fancy. Whether intentional or not, the sudden shift in attitude made me feel like I wasn't being taken seriously as a customer. I understand businesses need deposits and commitments, but the way the situation was handled left a really bad impression.

    Happy Laulea - Fire opal and koa wood ring.

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    Waikiki

    Nice product. Terrible service. Ordered Nov 1. Website says 2-3 days to ship, 2 day FedEx Express…read moreshipping. So I expected 5 days based on their own FAQ. Waited a week. Reached out. Day later, told I would have tracking number by EOD. Three days later got tracking. Expected shipment to arrive in 2 days. 4 days later, reach out because tracking shows no updates. Told that it was shipped 2 days later after reaching out on site again. Rings didn't arrive until 17 days after ordering. Posted a review on their site, but they ONLY show their 5 star reviews, they don't post negative ones. Not happy with the service at all.

    Heard I might get a reply if I leave a review here instead of Google? Ring showed up too late for…read moremy wedding due to misleading shipping information. Company an absolute nightmare to get hold off. Evidently too busy replying to their glowing reviews to deal with the customers with issues. Eventually received my return label, cutting the return date very fine despite being informed prior to delivery that it would have to be returned. No contact since mailing the ring back 2 weeks ago. All forms of contact have been useless throughout the entire process. Christmas is the most inconvenient time to be owed $450, especially 6 weeks after your wedding! UPDATE: Miraculously this issue was resolved within 3 hours of posting this review. Don't get snarky Stephen. I'm not some arsehole on the internet. Nor did I ever speak to any one with any attitude or rudeness. You've ignored multiple emails while fawning over people that leave good reviews. Not a good look, honestly. "Interestingly" you've received another negative review for your misleading delivery times, maybe just fix the problem instead of blaming the customer. Nice that you suddenly found time for me on a Saturday afternoon, but you can't pick up the phone during your business hours. Happy Christmas

    Pacific Diamond Wedding Rings - jewelry - Updated May 2026

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