Great customer service Consultant took the time to go over…read morewhat I was looking for and wanted Competitive prices Now it's the long wait for my ring to be made Hope it turns out nice!

I'm DAZZLED by the PACIFIC DIAMOND WEDDING RINGS shop! A big MAHALO to your wizard Jeweler, John…read more I've bought and traded several spectacular pieces with this jeweler over the years. Days ago, John offered me a truly important gift for which, I have been unsuccessfully searching for over the past three-years. I am a severe diabetic with frequent, life-threatening events. My MEDIC ALERT bracelet had a weak link and scares me as it drops off frequently. Yet, every other jeweler in the area I pleaded with was unable to fix the link unless, I left it overnight... "NOT!" One kind, generous gesture by this jeweler wiped out my years of frustration and stress. I'm now a forever customer. Thanks again, John.

This is the place to come if you want custom jewelry and great service. They can make pretty much…read moreanything you want. I enjoyed the shopping experience with the view of Waikīkī from the 30-something floor. Easy validated parking on the ground floor. Hubby had 3 necklace pendants customized with a gold clip so he can interchange them on his gold chain and puka shell necklace. They were even able to fix a broken puka shell necklace and reinforced it to be stronger. He also got an opal wedding band which is really gorgeous (I'm slightly jealous lol). We were also going to buy a new engagement ring for me but it didn't work out bc we had a miscommunication over the pricing we worked out with 1 employee who was out of office on extended leave and didn't have the price written down. Robert was super nice and understanding about it and if we had purchased the ring I had in mind, I'm sure it would have been gorgeous.

Guess what, friends? I've stumbled upon a Honolulu gem - Robert Palma Designs. Not only did I score…read moresome gorgeous diamond earrings from their giveaway (yep, I'm still over the moon! ), but their exceptional service lineup has truly won me over. As Hawaii's premier full-service jeweler with an in-house workshop, Robert Palma Designs is where creativity meets craftsmanship. They're not just about selling jewelry; they're about creating it. With a dream team led by expert designer and certified GIA gemologist Robert Palma, they transform ideas into tangible treasures. Each piece is crafted with care, telling its own story and ensuring that it carries a personal touch that's as unique as its wearer. Here's what makes them a cut above the rest: Custom Design Experts: Whether you're dreaming of a one-of-a-kind engagement ring or a personalized necklace, they've got the skills to make it happen. Certified GIA Gemologist: Quality diamonds without the luxury brand markup? Yes, please! Gold Buying: Got some old bling? They'll take it off your hands and give it new life. Jewelry & Watch Repair: Expertise that ensures your cherished pieces are always in perfect condition. Flexible Financing & Diamond Guarantee: Making your dream piece a reality is easier than you think. Their dedication to quality and service shines as bright as their diamonds, with a perfect 5-star rating from customers who rave about their selection, care, and value. So, if you're in Honolulu and looking for that special piece or just want to treat yourself, swing by Robert Palma Designs. Tell them I sent you! BTW - Finally, after years of putting it off, I've just collected some of my jewelry that's been waiting for repair, and I'm genuinely excited to see them renewed by Robert Palma Designs. #productiveday #robertpalmadesigns #diamondsareforever #diamondearrings #jewelrydesigner #engagementring #customjewelry #diamonds #jewelry #hawaiidiamonds #hawaiijewelry #hawaiijewelrydesigner #weddingrings #beautyninjanurse #kimmatsu #hawaiiluxury #weddingring #jewelryrepair #hawaiijewelryrepair #honoluluhawaii #giagemologist

Very helpful, kind and friendly help. I appreciate the owner's patience and valuable advice.read more

So accomodating, friendly and professional. A real diamond guy to inspect, reset or do with a…read morediamond person. Its not a mega showroom like Zales. We called, went through 2 secured doors and were greeted by 2 wonderful ladies. We were curious about a jewelry item and the gentleman answered our question. Glad we stopped by.

My mother who has passed 10 years ago had always used Wing Wah-Mrs. Ma for years. I know there are…read moremany places that advertises heavily. Costco is also selling jewelry too. So it's back to relationship and trust for me when buying something that can be daunting and costly if not only expensive. So regarding special orders i.e. my wedding diamond ring (ranging $5000-$7500) I was able to tell Mrs. Ma what I am looking for and in a day or two she will give me a few high quality diamonds to choose from. She would tell you why one diamond and/or setting may be preferred over another in basic layman's term. Sorry her English is not perfect. She offers a nice selection of Hong Kong style jade and gold jewelry as well. 10/2016 They moved across the street, corner of N. King and Maunakea St. - bigger showcase of their jewelry. They share it space with Eastern (Chinese) medicinal shop.

Mrs. Ma is the best jeweler. She is detailed in her work and very friendly. Always gives great…read moreprices and easy to work with. I will always go to Mrs. Ma for my jewelry needs :)

This business has been around for a long while (at least 15 years). My mother bought me a gold…read morebracelet here for me when I was a little girl. I'm 24 now and still have the same bracelet on me with no tarnish. I also bought a gold anklet here with charms included. Their prices are fair since I've been quoted $500-$800+ for an anklet elsewhere especially if you're looking for solid gold which I prefer. They have a variety of jewelry from jade bracelets, stainless steel-solid 18k gold earrings/bracelets/necklaces/rings/anklets. No toe rings as I was told. **Their store is always gated at the entrance (security purposes since they're located in Chinatown of course). As anothers mentioned just wave them over or say hello to be let in**

They're super helpful and nice ! Not pushy at all and they have so many different jewelry to choose…read morefrom. We got a Buddha pendant from here and it is such good quality definitely would come back and would recommend this place!

Found super good deals on diamond tennis bracelets. 2 ct…read morediamond with white gold for only $875.00. Lots of BLING. Isn't that a good price? They also got 3ct, 7ct, and 8ct tennis bracelets on sale but, way out of my league. Haha. Family owned and really nice people. They can do amazing things on gold too.

Would highly recommend - recently got a Hawaiian bracelet here. They had to resize it, were very…read morefair on price, and went out of their way to finish the sizing and engraving before I had to go back to the mainland (took 2 days total). They're also really nice, don't pressure you to buy, and seem to have your best interests in mind. The bracelet came out beautifully!

Allen at Heart to Heart was wonderful. He did not make me feel pressured when deciding what jewelry…read moreI wanted to part with . He was very Honest and I would definitely recommend him for selling jewelry or repairing. Mahalo Teri Marcus

We've taken my beautiful wedding ring, purchased in Chicago, to Allen twice now. Not his fault, and…read morehe's fixed the clasps twice so I feel secure enough to wear my ring.

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

We love Ben Bridge- especially Walter & Peggy. Their customer service is amazing. They are so…read moreknowledgeable. This is a new location. Their previous location has closed. They have a wide selection of jewelry. Aquatically like their diamonds and the different settings that they can offer. Their prices are reasonable as well.