I've always wanted to purchase a Hawaiian bracelet that was unique. And special for me. I just so…read morehappen to go into Costco to do my shopping and you had a wonderful Salesperson there at your companies Booth. The sales person was so very helpful. I wish I could remember the person's name. So I found what I was looking for. It's so beautiful and I know I'll be happy with it for many years to come. And it's also something that I can pass down to one of my daughters.. Much Aloha

If I can give 100 stars for customer service, I would. We came across HJC during our stay at the…read moreHale Koa hotel. I don't purchase many jewelry pieces so I wasn't in the market to buy, just look. Marilyn approached and greeted us immediately. So, I already felt welcome and open to look at even more. I found a ring that was just so beautiful to pass up. Unfortunately the size wasn't right but Marilyn assured us that they can order and it'll be shipped to us (California) within the next week or so. Long story short, I chose the wrong size, ring was sent back, lost track because of USPS, and lots of back and forth. Even though we were already back in CA, Marilyn continued to help us through the whole ordeal! She assured us and walked us through everything. Needless to say, I finally got my ring and it was truly worth the wait. It's beautiful and perfect. We will definitely purchase from them again.

I was finally able to stop by at the 'Alohilani location.. Ladies and gentlemen the Kolohe ladies…read moreare LOCKED IN!! I went for a custom and it came out beautifully! Honestly, the ladies make it soo easy to create something! You just pick your chain, charms, and any other additional things you want on there. Then the ladies craft everything right before for you. Overall, The Kolohe ladies are the sweetest. They really work with you and help you find something that's tailored for you. I'll definitely come back! I love all my custom pieces and it's lasted me awhile now! Totally worth!!

I spent over $220 on a gold forever bracelet to commemorate my first single trip to Oahu. First…read moresolo trip ever actually. Its been less than 6 months and 2 of the decorations have fallen off. I didnt know they could fall off or I wouldve picked a different design and place. I met friends who got their forever bracelets for much cheaper at other locations in Oahu and they have no issues. Be wary of this location. It is in a tourist hot spot. The bracelet only looks good from side. I have never snagged it on anything, I dont have a rough blue collar job and I live in CA where shirts dont even need long sleeves. It should last forever.... Its in the name.

The owner Daron made us feel like we are all the same, very knowledgeable of what he does and very…read morerespectful. We were there to have our jewelry examined and we were surprise of what we found out about our jewelry. Very polite way and suggestion what we could do to fix the problem. I would highly recommend to All who wants something worthwhile and worthy and honest to purchase. The staff is very friendly down to earth. I Appreciate Daron and his staff. Thank you,

Great customer service. Respond to my questions with great care for me even though they couldn't…read moreassist with what I had. I really appreciate their honesty and kindness.

Lorah at the House of Diamonds was amazing! She took the time to listen to me to get to know what I…read morewanted and recommended several beautiful rings and diamonds. I found the one I absolutely love!! Thank you!

House of Diamonds polished my wedding ring and the custom ring they designed for me a year ago and…read moreI just fell in love all over again with my rings. Jewelry is a personal thing and taking care of them helps to keep them looking their best. Do yourself a favor and give those beauties a good cleaning and polish and fall in love with your jewelry again. Thanks Erin for always looking out for me.

I was visiting the island and initially just window shopping around Chinatown until I stumbled upon…read moreMrs. Kim's beautiful all-natural jade jewelry and larimar bracelets! Her pieces are real and very reasonably priced, sometimes selling for at cost. When I saw her larimar bracelet, I immediately fell in love. I've never seen such a beautiful bracelet before and for only $85 instead of the cutthroat prices usually displayed online and at other stores. Mrs. Kim shared with me that the business is family owned and has been in the family for two generations now, but unfortunately will end with her since her sons don't really have interest in pursuing selling jewelry. I highly recommend anyone who likes crystals, beads, all-natural handmade jewelry and unique accessories to check out Kim Trading because she has so many cool things. I will definitely be back and purchase more precious stone items from her.

Crafting has always has my creativity going…read more.. Kim Trading is my road to happiness literally as this places is filled with rainbows of bliss for beading, jewelry and the limit is just your imagination. I'd say its' difficult for anyone to beat it's prices with her impressive selections with not just beading but findings and is definitely a great option to always check her out for comparison as I didn't do that and paid dearly for my poor decisions. Located on Maunakea Street directly across from the Marketplace entrance with municipal parking right across the street makes it a super convenient being crafty has it's challenges as I circled and circled not only searching but hoping to see that item to spark that idea bubble in my head. The owner is just the nicest and friendly giving you plenty of space yet will be there for any support or questions you may have. I've seen many who came here to be saved by items that were broken or needed to be put together without trying to make a quick buck. Honestly a place that brings so much joy in our precious items are simply a rare find. Thank you!

Love this shop! I've come here multiple times and their service and quality is great. Highly…read morerecommend them for jewelry at fair costs.

Found the shop by accident since I happened to park just in front of it, I was actually trying to…read morefind another jewelry shop and was pressed for time. The door is kept locked, so the woman opened it and they replaced my watch battery in less than 7mins on the spot. It was worth the $10, even if the other shop quoted me at $7. Street parking only. Located mauka side if King St, next to another jewelry shop, and 1 shop down to the left from the market with some green awning.

Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

I had heard good things about this shop and decided to come here because they offer repairs and…read morecustom work. I wanted to have a family diamond placed into an engagement ring, and at first everything seemed great. We discussed the process and pricing, although their quote was about $400 more than other stores I visited. Still, I was willing to pay more if the quality of the work and service matched the price. The issue came when we started discussing payment. The employee explained that payment had to be made in advance, and I mentioned that I wasn't fully comfortable committing yet because I'm on a bit of a time crunch and wanted to see if another jeweler could complete it sooner. As soon as I said I wasn't ready to reserve right away, the attitude completely changed. The lady immediately started packing up her things, became dismissive, and basically cut the conversation short so she could leave. It felt like the moment there was a chance she might not get the sale, customer service no longer mattered. Honestly, the interaction left me feeling uncomfortable, and I almost felt profiled because I'm younger and wasn't dressed in anything fancy. Whether intentional or not, the sudden shift in attitude made me feel like I wasn't being taken seriously as a customer. I understand businesses need deposits and commitments, but the way the situation was handled left a really bad impression.

We visited last July to get my youngest daughter her jade bangle-there was a wide selection of…read morejade. All of the items were priced very reasonable. The uncles were so kind and helpful-excellent customer service! We will definitely be back when my daughters need their bracelets repaired and when we need more jade. Mahalo nui!

Excellent customer service and good quality jade bangle bracelet! Shop owner also gives helpful…read moreadvice to take care of the jewelry !

Nice product. Terrible service. Ordered Nov 1. Website says 2-3 days to ship, 2 day FedEx Express…read moreshipping. So I expected 5 days based on their own FAQ. Waited a week. Reached out. Day later, told I would have tracking number by EOD. Three days later got tracking. Expected shipment to arrive in 2 days. 4 days later, reach out because tracking shows no updates. Told that it was shipped 2 days later after reaching out on site again. Rings didn't arrive until 17 days after ordering. Posted a review on their site, but they ONLY show their 5 star reviews, they don't post negative ones. Not happy with the service at all.

Heard I might get a reply if I leave a review here instead of Google? Ring showed up too late for…read moremy wedding due to misleading shipping information. Company an absolute nightmare to get hold off. Evidently too busy replying to their glowing reviews to deal with the customers with issues. Eventually received my return label, cutting the return date very fine despite being informed prior to delivery that it would have to be returned. No contact since mailing the ring back 2 weeks ago. All forms of contact have been useless throughout the entire process. Christmas is the most inconvenient time to be owed $450, especially 6 weeks after your wedding! UPDATE: Miraculously this issue was resolved within 3 hours of posting this review. Don't get snarky Stephen. I'm not some arsehole on the internet. Nor did I ever speak to any one with any attitude or rudeness. You've ignored multiple emails while fawning over people that leave good reviews. Not a good look, honestly. "Interestingly" you've received another negative review for your misleading delivery times, maybe just fix the problem instead of blaming the customer. Nice that you suddenly found time for me on a Saturday afternoon, but you can't pick up the phone during your business hours. Happy Christmas

Royal Hawaiian Heritage Jewelry is the best place to get custom bracelets…read more received my 8th one today and all these years their quality cannot be matched. in a word....PERFECTION.

Kind, knowledgeable staff, made us feel cared for and looked after. Beautiful selection and priced…read moreexactly right for quality local jewelry. Mahalo nui!