This is the place to come if you want custom jewelry and great service. They can make pretty much anything you want. I enjoyed the shopping experience with the view of Waikīkī from the 30-something floor. Easy validated parking on the ground floor. Hubby had 3 necklace pendants customized with a gold clip so he can interchange them on his gold chain and puka shell necklace. They were even able to fix a broken puka shell necklace and reinforced it to be stronger. He also got an opal wedding band which is really gorgeous (I'm slightly jealous lol). We were also going to buy a new engagement ring for me but it didn't work out bc we had a miscommunication over the pricing we worked out with 1 employee who was out of office on extended leave and didn't have the price written down. Robert was super nice and understanding about it and if we had purchased the ring I had in mind, I'm sure it would have been gorgeous. read more

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Guess what, friends? I've stumbled upon a Honolulu gem - Robert Palma Designs. Not only did I score some gorgeous diamond earrings from their giveaway (yep, I'm still over the moon! ), but their exceptional service lineup has truly won me over. As Hawaii's premier full-service jeweler with an in-house workshop, Robert Palma Designs is where creativity meets craftsmanship. They're not just about selling jewelry; they're about creating it. With a dream team led by expert designer and certified GIA gemologist Robert Palma, they transform ideas into tangible treasures. Each piece is crafted with care, telling its own story and ensuring that it carries a personal touch that's as unique as its wearer. Here's what makes them a cut above the rest: Custom Design Experts: Whether you're dreaming of a one-of-a-kind engagement ring or a personalized necklace, they've got the skills to make it happen. Certified GIA Gemologist: Quality diamonds without the luxury brand markup? Yes, please! Gold Buying: Got some old bling? They'll take it off your hands and give it new life. Jewelry & Watch Repair: Expertise that ensures your cherished pieces are always in perfect condition. Flexible Financing & Diamond Guarantee: Making your dream piece a reality is easier than you think. Their dedication to quality and service shines as bright as their diamonds, with a perfect 5-star rating from customers who rave about their selection, care, and value. So, if you're in Honolulu and looking for that special piece or just want to treat yourself, swing by Robert Palma Designs. Tell them I sent you! BTW - Finally, after years of putting it off, I've just collected some of my jewelry that's been waiting for repair, and I'm genuinely excited to see them renewed by Robert Palma Designs. #productiveday #robertpalmadesigns #diamondsareforever #diamondearrings #jewelrydesigner #engagementring #customjewelry #diamonds #jewelry #hawaiidiamonds #hawaiijewelry #hawaiijewelrydesigner #weddingrings #beautyninjanurse #kimmatsu #hawaiiluxury #weddingring #jewelryrepair #hawaiijewelryrepair #honoluluhawaii #giagemologist read more

Robert Palma Designs - Jewelry Near Me - Honolulu, Hawaii

This business exceeded my expectations. I had my almost 20 year old bracelet cleaned and repaired. It looks new. I worked directly with Kenta. He was professional, knowledgeable, and extremely kind. Great prices and even better one of a kind pieces. I will be coming back here to add to my collection. read more

Amazing experience at Robert Palma Designs. He wasn't the first jeweler to come up in my search but he should definitely be higher in people's recommendations. As an inexperienced purchaser, I did some light research and reached out to him with a general idea that we had in mind (a modification to a setting that he had displayed on his website) and gave him some parameters and my price range. Within a couple days, he was able to reach out to us and we set up an appointment to see various stones and ideas that he had based off my request. At the appointment, he was very open and honest in response to our questions and opinions and never once tried to pressure us into making a purchase / decision that went against the vision that we had. We were able to achieve our vision and are very happy with the end result. We were also able to achieve it well within our set price range, which I did not expect when I initially sent my request to him. Robert and his son are very professional yet comfortable in the way that they work with their customers. They provide amazing customer service and you can tell that Robert takes a lot of pride in the work that he does. We will definitely be back for any additional jewelry that we need. read more

I love how responsive and quick the Robert Palma team is. I was away on the mainland but knew I wanted to get my ring resized to be smaller so I started looking for jewelers. I messaged them on IG and they were very responsive, and they have an easy Calendly you can use to book your visit. I was only back on island for a week and needed a quick turnaround for my ring - the team was super awesome, I came in on Friday and they had it ready by Tuesday. I wish I would have had more time to admire the beautiful jewelry they have displayed. Parking is tight so be prepared to fit into small spots, but you can get validation stickers from RP. read more

#37 for 2021 Huge thank you to Lisa, Robert and staff for customizing my engagement ring and creating our wedding bands since 2007. Recently I had my platinum wedding band worked on. I also decided to leave my engagement ring at the shop for cleaning. Impeccable customer service. Clear communication for anticipated service and wait times in person and via phone. Very elated to have my rings back. Well worth the wait. Love it! Lisa is so sweet! Before I left we're having a conversation about platinum necklaces and earrings. Told her I will definitely refer my families and friends to Robert Palma Designs. Must call to schedule an appointment. Validate free parking. If you ever need engagement rings, wedding bands and/or customized jewelry, please consider visiting Robert Palma Designs. read more

The first time I came to Robert Palma designs was 7 years ago. A corporal in the Marines needed a ride here to pick up his engagement ring. It was beautiful and it made me wonder how can a corporal afford that kind of ring?! I remember walking in and seeing no rings to view but an office with friendly staff. He had the ring resized and custom made and it fit his small budget. Fast forward to present day, I remembered about the beautiful ring and the nice people here. So I decided to look them up and make an appointment. After comparing ring prices and quality online to Tiffany's, Harry Winston Berkav's, Jared etc... I was excited to bring my other half here. Do I want a nice shiny ring? PSHH! Of course I do!! Do I want him to spend an arm, leg, toe and a kneecap for it? HELL NO! Being the cheapo, coupon clipping person I am, I decided this was the place to get my ring. Honestly, I really did compare prices, window shopped at the mall and all that. When it comes down to it, mall prices are so jacked and they won't customize too much for my finger size. (I have tiny fingers) Anyways, on our appointment day, Robert welcomed us in the penthouse looking office. The view is breathtaking! He explained and educated us on diamonds and settings. The first thing he did was show us settings. I picked my top settings I liked. I was scared that they would only fit a certain cut. Once I had my Top 5 settings, we started choosing a diamond. What I loved is that it did not matter the cut, he was able to customize to fit the settings the diamond we chose. So yes, I did not have to pick a round setting if I wanted a cushion or princess cut. YAY! The price was pretty reasonable. Compared to the mall jewelers on island, we easily saved hundreds of dollars. In the end, I chose a different cut diamond with a beautiful setting that has decorations all around. Best thing is, I will be the only one to have it. (Just a note, if it didn't fit, he would actually be able to create it! No seriously they have a place to make the settings in house!) Overall, if you are looking to buy something special for that very special person, Robert is the guy to see. He is very professional and knows his stuff. Things to note: It is by APPOINTMENT only. So call and make an appointment He validates parking yay! Have an idea of what you want when you come in. And no...I don't have my ring yet. I'm so excited I had to post a review before the finished product. If anyone wants to give ideas to my workout partner about proposals..feel free. Lol! read more

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My early birthday present far exceeded my expectations! Thank you Robert Palma for such a beautiful design incorporating a diamond from a piece of my late mom's jewelry and a Mexican opal I've had since college! Many beautiful memories in a one-of-a-kind ring I've worn every day since picking it up Friday. If you are looking for unparalleled expertise, quality jewelry, creative designs, and top notch customer service, this is your place. Robert Palma Designs, I'm so thrilled I found you!!! read more

Robert Palma Designs - My new ring revealed. Beyond my dreams!! - Jewelry Near Me - Honolulu, Hawaii

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I can't begin to explain how much I loved my experience with Robert and Lisa! From the moment I walked into their office I felt at home. They are so welcoming and kind. I had come to them with a unique situation, and they helped me make it work in a far better way than I could have imagined. I am blown away by the unique and stunning designing that Robert came up with, as well as his ability to listen carefully to what I wanted, and his ability to execute! This ring is so special to me, and it wouldn't be possible without Robert, Lisa and the whole staff at Robert Palma Designs. I am so grateful. If you are looking for an engagement ring, this is the place! read more

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My fiancé and I started looking for an engagement ring last summer and through my friend's recommendation, we decided to meet Robert. Robert was very thorough and took his time to explain and show us different diamonds and he made the shopping experience fun and exciting! We found the one and I'm very very happy!! I was so happy with my ring that I also ended up getting earrings as well. I highly recommend Robert:) read more

Robert Palma Designs - Jewelry Near Me - Honolulu, Hawaii

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Robert Palma Designs is the absolute BEST of the BEST!!! Look no further!!! My now-husband and I got married last month in North Shore and worked directly with Robert Palma for months beforehand on our custom wedding bands. We are absolutely blown away by the level of quality and service that Robert and his team provide. He was able to create a stunning custom wedding band for a very unique engagement ring as well as work very closely with my husband on his vision for his wedding band as well. Robert is the epitome of a true professional dedicated to his craft. He was able to give us his professional insights and guidance while still adhering to our needs & wants; our wedding bands came out absolutely stunning - they completely exceeded our expectations and vision! We are SO grateful for Robert and his team and we cannot wait to go back and work on more custom jewelry with him!!! THANK YOU ROBERT for making our special rings so absolutely perfect!!! read more

I had many doubts my boyfriend, now fiancé, could pull this off, so I hinted hard what type of ring I wanted for our lifetime together. I showed him videos and pointed out what details I loved from each. Growing up making jewelry I convinced him I have an eye for the littlest details. The day came where he got down on one knee and presented me with this gorgeous ring. All the scenery around us just disappeared as that setting that held the most beautiful diamond (his grandmas) was right in front of me. His eyes watered up. His voice sooth me. It was a definite 'YES'. He was so excited to tell me the process of making this ring. Showed me his updated pictures of each stage. Robert Palma Designs definitely created the perfect setting for his grandmas diamond. With every detail I'm in love with my ring and even more in love with my fiancé. read more

Robert Palma Designs - 18k rose gold diamonds to each side with grandmas diamond. - Jewelry Near Me - Honolulu, Hawaii

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I want to give a huge thank you to Lisa, Robert and team for being able to size my grandmothers ring without losing the integrity of the ring and what it stands for. Lisa is one of the nicest individuals that I have ever met, her customer service is beyond superb, and made me feel like a friend! Because of her friendliness, expertise, and knowledge of gemstones and jewelry, I will be back to have her help me design a special ring that I have been wanting to get! There are not enough words that I can say that gave give her the proper recognition that she deserves! read more

Robert Palma and his team are such a wonderful find. I always wanted to create a custom necklace for myself to represent the journey that I'm on and had no idea where to start. I began looking locally for someone I could meet face to face who would take my vision and bring it into reality. When I entered the office at Robert Palma Designs, I could have never guessed how special things would be. Not only have I created my dream designs but I had no idea where life was taking me. Turns out shortly after my first visit, I met the perfect partner for me. We decided to return to the office together and from there we created my engagement ring, his wedding band, and my wedding band over the course of less than a year. We just kept coming back because the care, kindness, creativity, and pride that kept going into our custom requests. Robert Palma and his team deliver exquisite results no matter the occasion. They have become very special to me. I recommend them to anyone looking for an experience where jewelry is concerned. Forget about the faceless companies who mass produce and overcharge. You'll get such a comfortable and authentic experience worth so much more with people who have passion for what they do. Mahalo for everything you have done for me and my fiancé. You have customers for life. read more

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Robert Palma Designs Hawaii is hands down thee best place to go for any jewelry needs!! My fiancé (boyfriend at the time) and I were ring shopping about a year and a half ago and went to all the commercial spots like Zales, Kay's and even The Wedding Ring Shop. We weren't very impressed with the setting choices and were especially appalled by the prices that these places were quoting us. We eventually heard of Robert Palma through a friend of my fiancé's who had just recently gotten married and purchased both the engagement ring and their wedding rings from them. We had not even considered going to a private jeweler until then and thank God we did!! After a free consultation with Lisa, she and my fiancé were able to come up with the perfect and most beautiful custom engagement ring for me. Lisa is truly a God send!! She is very honest and so genuine and you can trust completely that she will work with your budget while also making sure that you will get exactly what you want and more. My fiancé and I have only been engaged for a little over a month, but we were so eager to work with Lisa again that we made an appointment for today. In less than an hour and a half, Lisa was able to help us both choose our wedding bands and I honestly could not be happier with our choices!! Thank you sooo much Robert Palma, and especially Lisa for helping us find our dream wedding sets! read more

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TLDR: You can tell Robert's an artist who really knows his stuff (more specifically a gemologist) and, as long as you're clear what you want, you're going to be very happy you went to this jeweler - the jeweler of jewelers* - I got exactly what I wanted and more. I highly recommend Robert Palma Designs. I also recently learned that he's the wedding industry's best kept secret because their facility, which services in both Japanese & US clients, also has jeweler artisans who could take the two very special custom rings I choose and combine them into a single fitting that is completely unique and completely gorgeous. It actually grabs any bit of light to sparkle. I'm in love! *** I'm the kind of woman who knows what she wants and often this is not a standard cookie-cutter thing. (I mean, who doesn't like to feel unique and special anyway?) I like to think of myself as classy lady and wanted a piece that I could wear every day that would communicate this. So, as luck would have it, one of my dear friends was engaged to a luxury jeweler* in Waikiki but I was surprised when we were looking that they recommended this place (they're now happily married and also went to visit Robert for their ring). Briefed that Mr. Palma might try to steer us in a particular direction depending on our budget, I went in with an idea of what I wanted after pouring over Pinterest. With a fair expectation that we'd have to compromise, Robert patiently spent over an hour with us, and afterward, I knew I had a better idea of what I wanted but had to think it over. It's not every day that you get the kind of hook-up that he gave us when we returned. He really expressed sincerity and wanting to get us the best quality diamond for our budget, especially the willingness to ensure I got exactly what I wanted. I knew I wanted something custom but that looked both clean and unique, with a large enough setting that we wouldn't have to upgrade for quite some time. I knew I wanted a variation on a particular popular design and he was able to deliver. While no matter what you still pay a pretty penny for an engagement ring, it will be at a fraction of the big-name jewelers for the same or *better* quality. I feel truly special knowing that my ring is completely unique and custom. If your lady is that special to you, you may want to visit Robert after you've gone shopping and got an idea what you want and then he can make your dream a reality. Oh, and when it was ready, it was really incredible. That night, almost a exactly year after we "got engaged" I can't believe my fiancé surprised me again. Setting down a gorgeous lacquered mahogany box, my fiancé proposed to me -- this time with the ring I had chosen, right in the middle of the bustling restaurant. The low overhead LED lighting was perfect - it's set off the dazzling, multidirectional sparkle of this ring and the glitter was even more beautiful than I had imagined. All the waitresses complemented me, sweetly sending their kind words. Out came complimentary champagne for our occasion and the rest is history. Truly a lovely, memorable experience to treasure for a lifetime. read more

Lisa went into full detail with all the diamonds she showed me and what they could provide! Extraordinary service for sure! read more

Let me start off by saying that shopping for an engagement ring by no means is easy. You're looking for just the perfect ring and the perfect setting that gives you all the warm feels and that's at the right price range. Because buying an engagement ring is such a big deal you want to make sure that you're comfortable with the overall purchase and because it's not just any piece of jewelry, the experience in itself is a big deal! You hope to only do this once so it's got to be perfect, right?! I originally had posted a review but had to revise it as it did not fully reflect our whole experience with Robert Palma Jewelry. So let's start with the pros.... We originally had planned on purchasing a diamond separately and then purchase our Verragio setting through Robert. There were only 2 authorized retailers in Oahu that carried Verragio settings, Robert and Ben Bridges at Ala Moana. Upon making an appointment with his office, we explained that we were going to purchase our diamond elsewhere and we just wanted him set it with the Verragio setting that we wanted. They asked us why not just purchase the diamond from them. We figured why not?! Let's see what they could find and we'll have our backup diamond ready just in case. My fiance gave Robert the specific criteria he wanted for the diamond. It took only a few days and Robert found the perfect diamond with everything we asked for and for a relatively good price. Now comes the cons... As I mentioned earlier, buying an engagement ring is a big deal and for hopeless, sentimental romantics like me, I focus on the overall experience and sometimes less on the actual material. My fiance was dead set on specific qualities and characteristics that he wanted for my diamond. All he asked me was what setting I wanted. My poor fiance literally spent days and nights researching and perusing through various sites to find the perfect diamond for me. Now herein lies the cons of our experience. Robert had originally presented us with another diamond prior to finding "the one". At the time, we thought ok this will do and told Robert to proceed with getting the diamond. As we mulled it over further over the next 3 days, my fiance didn't feel that it was the right one and informed Robert that he had changed his mind. Robert had explained that he had informed his cutter and that the cutter was going to hold it for us. We had not exchanged any monies nor was the diamond sent out. We were extremely apologetic for the change of heart but explained that this was a big purchase and we wanted to make sure we were completely satisfied. We understood Robert's standpoint but he didn't seem to fully understand ours. We know this because he inadvertently sent us an email that was intended to for his cutter and said that we, his customers, wasted his time because we didn't purchase the initial diamond he had presented us. While it was a nice diamond, it wasn't THE diamond and considering how much we were about to spend there was no way we were going to settle. This is where we were truly disappointed with Robert. During our many discussions with him, he would often tell us that doing this was passion and that it was all about making the customers happy. Looking back now, I wish those words held true as his reaction to our change of heart did not reflect his words. We thought whatever happened to making the customers happy? After the inadvertent email incident, we made Robert aware that we saw his email and apologized to him for wasting his time. Again, we explained the reason behind it and offered our sincerest apologies. At this point, I personally was ready to move on. That incident alone left a bad taste in my mouth. But, against my better judgment, my fiance decided to give Robert another chance in hopes of finding me the perfect ring. The second diamond that Robert found was the one and while it was beautiful, it was still hard for me to forget and overlook what happened. What can I say? I know how to hold grudges! In addition to our mishap with the diamond, I was disappointed to later find out that the setting I had purchased had been presented to me as a "newer" version when in reality it was not. This was confirmed after I had contacted Verragio headquarters myself. I wish that my overall engagement experience had been better but unfortunately, it wasn't. If we had to do it over again, we would have just paid more money and purchased my ring at a brick and mortar store. At the end of the day, it's not just about the ring. It's the memories, the experience and meaning behind it. I got the meaning but the memories and experience will forever be tainted because of our decision to continue to go to Robert. My advice to anyone shopping for a ring is simply go with your gut. Whether it's Robert or any other jeweler, make sure you're comfortable and HAPPY with your purchase. It's a big purchase and you're never going to forget it! read more

I was looking for a jeweler to make an intricate custom ring, hoping to find the right combination of artistry, attention to detail, and quality. Robert Palma and his team knocked it completely out of the park, and crafted an absolutely perfect work of art. I cannot recommend them highly enough- they gave me EXACTLY what I was hoping for. Thank you so very much! read more

My fiancé and I are extremely pleased with our custom engagement ring design from Robert! I brought him some family diamonds from two different jewelry pieces we wanted to use on our ring. Robert was very patient in our initial visit where we spent hours discussing the design and looking at many ring styles he had in the store. Robert and his small team of jewelry craftsman where able to put the diamonds in a band my fiancé loved and arrange them beautifully using 3D CAD software. Not only were we able to use every diamond we had, we saved several thousand doing so. We were so happy with the ring, we are having him reset a pendant with a stone next! read more

Robert Palma Designs - Jewelry Near Me - Honolulu, Hawaii

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Robert Palma is amazing, his heart is absolutely golden, he was willing to do anything to help me and my husband get everything we ever dreamed of and the rings are just the best, no one has these priceless gems, but the relationship we gained with Robert was even more priceless, love you all. read more

Robert Palma Designs - Jewelry Near Me - Honolulu, Hawaii

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My new fiance and I had the perfect experience with Robert. He was helpful, knowledgeable, friendly and always replied quickly to my very many questions! He helped guide us thru this brand new process that I knew next to nothing about and made sure I was well informed when choosing the right design. He even helped me with some scheming and plotting to make sure it was a great surprise for my fiance, which I really appreciated! He never pressured us to make choices on design for the sake of spending more unnecessarily, and in fact encouraged me to choose a metal that was less pricey, so we really trusted his integrity as well. The final ring is exactly what she wanted. The quality is impeccable, she has got so many compliments, and it's really great to know the workshop is right there in house rather than being outsourced out of control. It's a gorgeous piece and now we are working on having mine custom designed there as well. Go see Robert, you won't be disappointed!! read more

Robert Palma Designs - Jewelry Near Me - Honolulu, Hawaii

My fiancé went in with an idea for an engagement ring. They took that idea and brought it to life in the most gorgeous display possible. I absolutely adore my ring and we will definitely be getting a band custom made by these guys to go with it. read more

Robert Palma Designs - .5 carat trillion custom design. 10/10 would recommend. - Jewelry Near Me - Honolulu, Hawaii

This is my first review on yelp and it gives me great pleasure to submit this for Robert Palmas Jewelry Design. Purchasing from Robert was an great experience. He and his staff were comforting, knowledgeable, and creative when it came to creating the perfect ring. I would definitely recommend anyone to call and visit Robert so that they can see what he has to offer without any retail shop worries. Enjoy read more

I had my Emerald Diamond set into a Platinum Pendant. it was done nicely and the price was reasonable. Lisa helped me, she was very nice and pleasant to talk to. read more

After being led on for a month by another designer in town, my now fiancé and I restarted our search for the perfect setting to accompany his grandmother's diamond. About 20 minutes into our first meeting with Robert, we looked at each other and both whisper-exclaimed that we were so lucky the other designer never followed through. Robert was welcoming and very generous with his time as he showed us ring after ring in his gorgeous office. The rings were elegant and interesting, and it was overwhelmingly clear that Robert and his employees cared a lot about the artistry and craftsmanship of their designs. We made our choice the next day, and he quickly got us back into the office to appraise our diamond and start the work on our ring. The appraisal process was really cool. He showed us the ring under a microscope and black light and talked to us about the different characteristics and qualities of the diamond. He even showed us the shop where they make their settings. I really appreciated that everything was made in house, and it felt like we were receiving the unique experience every soon-to-be bride wants to have. Robert was able to set our diamond very quickly, even though he and my fiancé both led me to believe it was going to take a very long time (my fiancé still wanted something about the engagement to be a surprise). Robert gave us a ring that I can't stop staring at, helped my fiancé's proposal plans go off without a hitch, and gave us a great story to tell. I can only wish that everything else about our wedding planning goes half as smoothly as our experience with Robert did! read more

This shop is amazing. I got my fiancé a verragio ring from here ( there are only two shops that I know of that are certified to sell there rings). Lisa at Robert Palma took care of us. She was thorough and very helpful with the whole process. Oh and they have an outstanding view of Waikiki area. Highly highly recommend. read more

From the start, Robert was patient in helping me decide what type of diamond would fit my budget and the style I wanted. The price was fair because he didn't have the inflated price of a shopping mall jewelry store. He has jewelers that can custom make designs so that you can have a unique ring instead of something that you pick out in a showcase. I would always choose and recommend Robert Palma Designs for my friends and family. read more

ALOHA!!! My experience with Robert Palma Designs has exceeded my expectations. Not knowing anything about diamonds and engagement rings I came in nervous. I was helped by Lisa who educated me on diamonds and worked around my budget. During just a short time I felt confident at what I was looking at and what I wanted. Keep in mind I did this alone and my fiancé did not know anything about it. I really liked that Lisa did all she could to keep the engagement ring within my budget. She also showed me different styles of rings that would suit my fiancés taste. I was so excited to surprise has with this amazing ring. Long story short I was able to get the ring my fiancé always dreamed of. I put together a surprised proposal at the Aulani with our family and friends to witness the love I have for her. The engagement ring was the center piece of our love and I was soo happy with the whole experience from start to finish. Thank you soo much Lisa for all your help! If you are looking for an engagement ring for your special day, I highly recommend Robert Palma Designs. read more

Robert Palma Designs - Jewelry Near Me - Honolulu, Hawaii

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Robert made my beautiful engagement ring and wedding band. He also made my husbands wedding band. The process was surprisingly easy even though we were living in South Carolina at the time. He shipped us the diamond, and I sent him a few pictures of rings I had come across that would fit the diamond and then, viola- a few months later the ring was perfected! My husband wanted a copper wedding band, but Robert recommended rose gold instead, and my husband couldn't be happier with the result. I highly recommend Robert Palma Designs! read more

This little jewelry store is definitely a gem in Honolulu (pun intended). We came across this store when I started looking for an engagement ring for my now fiance. The first time we went to Robert Palma Designs we were a bit skeptical -- their store/office is located in Century Tower which is mostly residential, and there was no one in the office when we visited (on a Saturday). We found out later that we had to make an appointment for Saturdays, which is no big deal. The first time we went we talked to Lisa, who was very patient with us while my fiance tried on different rings. Most importantly she was very comfortable to talk to and not pushy with trying to make a sale (they don't work on commission), unlike at some of the other places we visited. Their prices are also very reasonable. Don't be fooled by the appearance of their office -- it clearly is an apartment unit, however this is so they don't have to pay for mall floor space, and hence pass on the savings to the customer. In fact their diamond prices are roughly half that of other chain stores (assuming the same grades)! In the end I decided to go with them and design a custom engagement ring. They were very responsive with the initial design phase; I wanted to combine characteristics from two different rings and they were able to get me a computer model of the design in about 2.5 weeks. I was very picky about all the minute details (after all she will be wearing it for the rest of her life), and they were very accommodating with all of my requests. It then took another week or so for them to produce a wax model of the setting. The final ring in platinum was finished about a week and a half after that, and it was exactly as how I envisioned it. From inception to final product took a total of 5 weeks. The jeweler did a great job with the design and final execution and I was really happy with the result. My fiance absolutely loves the ring, and we are both grateful to Lisa and Robert Palma Designs for their excellent service and outstanding workmanship. When it comes time to buy a wedding band I'm certain I will be returning to them. Bottom line is they have everything that makes a great business: reasonable prices, high quality products and top notch customer service. Oh yeah and the view from their office is awesome! read more

Robert Palma is an amazing jeweler! His designs are one of a kind and he can work within any budget! His staff is wonderful! I will use Robert for all of my jewelry requests for years to come! read more

My experience with Robert Palma Designs was better than I could have ever imagined! In less than a month from searching for a "custom wedding ring designer" on Yelp, I proposed to my girl friend with our PERFECT wedding ring we designed together! I WOULD HIGHLY RECOMMEND ROBERT PALMA DESIGNS for your wedding ring dreams. I proposed to my girl friend on November 27. I first looked for a designer on October 24. A 5 STAR Robert Palma Designs search result was first to pop up, and I read a lot of great reviews. I sent over a message, and Lisa responded the very next day. We scheduled an appointment to meet on November 1st. I stopped by without my girlfriend to "feel out" our potential designers. I went in prepared with a detailed sketch to see if it was possible, affordable, and able to complete on my timeline I had planned. Lisa is a very sweet, and helpful person to talk to. Very helpful and realistic and wants every ones plans to go smoothly. She said they could do it in 2-3 weeks!! So I told her when my girlfriend and I came in together a few days later, to tell her it'd take 6-7 weeks (still so fast in my opinion to make a custom wedding ring!!!) so that she wouldn't expect me to propose when I wanted to. After a down payment to start the process, a computer design was created that looked exactly as I had imagined (a computer image to look like). When I approved that, a few days later the wax mold was completed! And a few days after that, the ring was complete and surpassed my expectations! The ring did come out a little pricier than I had imagined... but that is because Robert Palma Designs does QUALITY WORK! My ring was appraised for so much more than they charged me, and I was very happy with the work they did, it was more than worth it. I would have paid more as well... Their workshop/office is located right near Ala Moana Shopping Center and their 37th floor looks over the Waikiki area all the way till Diamond Head. Meeting Robert was great as well, to put a face to the name. They were all very friendly and professional. Lisa made this entire experience one that we will remember forever. Thank you, Lisa! The proposal: Of course after our November 1st meeting, my girl friend didn't come to any approvals, oblivious to the quick progress which was being made. I surprised her at the Wailupe dock on her birthday with the ring we had designed together, and the moment was priceless. We are looking into a May 2018 wedding :) We have been assured by Lisa that if anything happens to the ring, they will be able to help us in any way they can. We will be insuring it shortly, it is something we plan to cherish forever. Mahalo Robert Palma Designs for everything. I highly recommend their business for those interested in creating a custom ring, and any other service they provide. read more

Saw an add about ten years ago that they sell used Rolex's. So my wife and I decided to go to HNL for vacation and check out this jeweler. Robert and his team could not have been sweeter! We instantly felt like family!!! No pressure just wanted you to be happy. We bought his and her Presidential Rolex's at great prices. But the main thing was we felt comfortable they were REAL. They walked us through on how to tell if there real or not. Such hands on service. Now we really felt comfortable and wanted to up grade my wife's wedding ring. The process again was so easy. We explained what we wanted and they said give us some time and we will send you the cast of your ring to Maui for final approval. Went so smooth and it came out PERFECT! She gets complements everyday on her ring. The nice thing is also we are able to send our watches and her ring to be service and cleaned with not a worry Highly recommend doing business with Robert and his team. read more

Love the setting of their showroom and the dedicated attention that you get. No pressure sales tactics here and genuine guidance from your specialist read more

I went to Robert Palma looking to melt some gold into a ring, but with friendly expert advice, I had a custom ring with small diamonds in less than a week! The view from the office is amazing and the custom options were nearly limitless. For your jewelry needs, Robert Palma is a great choice. read more

We had a great experience! My wife had lost her wedding ring so we were looking for a replacement. Robert spent time with us, got to know my wife's style and showed us some very beautiful settings. He paired it with a high quality certified diamond and we couldn't be happier. Whatever you do, don't go to the mall or other jewelry stores. read more

We had a jeweler on the mainland, Mark, who grew up in Hawaii. Over the years, we became very close friends.He used to close his mainland store every summer, and come to Hawaii. Often, when we vacationed in Hawaii, we would get together for dinner. We knew he brought jewelry from the mainland and did business here. But we never met any of the jewelers he did business with here in Hawaii. , Knowing him so well, we knew he ONLY did business with reputable people. We spent several years looking and researching diamonds on the mainland. Just when I had a good idea of the type of stone I wanted, our jeweler on the mainland past away. Then I lost my desire for a diamond. Several years later, we were in HI. We saw an ad for Rolex watches. We called and made an appointment with Robert Palma. He seemed very nice and spent a lot of time showing us the watches. During our visit, we chatted and mentioned our dear friend and jeweler on the mainland grew up here in Hawaii and past away. It turned out, no one had ever contacted Robert Palma to tell him about this sad news. He always wondered what happened. Talking further, we learned they did business for many, many years. Chills went down my spine. I realized right then and there that Robert Palma would become our jeweler. We told him I had lost interest in jewelry after Mark's passing, but I did want a diamond ring. He said he'd look for some stones and keep in touch. Several months later, we booked another trip to Oahu. Robert said he'd have some stones for us to look at. He ultimately found THE one. We then sat with him for a couple of hours looking at settings. Nothing existed that fit our descriptions. He listened carefully and looked with us at what we liked and didn't like about all the settings in catalogs. He measured my finger and said he'd design something. A few weeks later, he emailed us this spectacular design. He had listened to everything we said without taking any notes! Three weeks later, this gorgeous ring arrived to us on the mainland! It was PERFECT! That was six years ago. Not a day goes by when someone compliments my ring. Since then, we have purchased several items from Robert Palma. Big or small, we are treated the same way regardless of the purchase dollar amount. This guy ROCKS!! If I could, I'd give him ten stars. I am not a relative, nor was I paid for this review. read more

I came to Robert Palma Jewelry Design to look for an engagement ring for my girlfriend. Like most, I had visited several other retail and wholesale Diamond engagement ring locations, but RPJD beats the competition by far! I worked primarily with Lisa, but Robert is always present and very friendly. Lisa is just as experienced and helpful, always looking to better understand my needs and wants and identifying ways to work with them. Their level of professionalism, honesty, and work ethic is unquestionable. I needed a ring within 24 hours and they had mine assembled in under 2 hours. I had already visited locations like Diamond Guy Hawaii, Kay's, Zales, Nu Hoku, and the diamond engagement ring store. My fiancé, our families, and our friends were all amazed and in love with the ring. I'm grateful I decided to stop by and check them out. Don't play yourself, and at least make an appointment with Robert Palma Jewelry Design, they are the best at what they do, by far! read more

Robert Palma Designs - Beautiful ring for my beautiful fiancé :) - Jewelry Near Me - Honolulu, Hawaii

I am so happy that my fiancé and I went into Robert Palma Designs together to choose my engagement ring, and our wedding bands. I have never owned any expensive jewelry before so I was very clueless as to what to look for, questions to ask etc. But Lisa made our experience very relaxed and comfortable. We didn't feel rushed nor pressured towards anything, and most importantly of all, we both found something that we absolutely LOVE, and it is unique so you won't see it commercialized stores, nor on some one else's hand, AND for a really reasonable price that was actually in our budget!! It is amazing that we got everything that we wanted! We are so thankful and blessed that we choose Robert Palma Design for our rings and that Lisa helped us out through our journey. Also their office has an amazing view! read more