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    JES Jewelry

    4.9 (96 reviews)
    Closed 10:00 am - 6:00 pm
    Updated a few days ago

    Services - JES Jewelry

    Jewelry cleaning

    Jewelry repair

    Jewelry reshaping or resizing

    2 More Services

    Jewelry restoration

    Jewelry stone setting

    JES Jewelry Photos

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    Recommended Reviews - JES Jewelry

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    Reviews With Photos

    One of the jewelry shelves
    Tamryn H.

    Service was amazing! Super fast and they were very sweet. Mom came in to repair a necklace, which would have re-broken in the same place with the same type of chain. We were offered advice on the stronger types of chains and credit towards the new chain by turning in the old broken necklace. They were incredibly helpful

    3D Heirloom Rose Gold
    June M.

    Returned to JES after a few years. Needed to resize a bracelet and purchase an entirely new one. Immediately after entering the shop my wife and I met with Lindsey who answered any questions we had. Within 40 minutes we were able to complete all the details and pay for our order. 12 days after submitting our order we were notified that our order was ready for pickup. I am extremely happy with the craftsmanship of the resized bracelet and 3D Heirloom bracelet. The 3D Heirloom bracelets are gorgeous! Mahalo JES!

    Bought my daughter's college graduation gift here. Hawaiian bracelet. It turned out beautiful and I received it just in time to take it up to California with me. The service was great and friendly. Price and quality were exceptional. I will make JES my first stop for my next jewelry needs

    Heejin Y.

    I had been looking for a place to repair my old broken bracelet and necklace in my drawer. After calling around to several places, most said they would send it out to another company, and it would take about a week. Then, I randomly came across this spot, and I had such a great day thanks to their fast service and friendly customer care. It seems like a family-owned business, and they have an upstairs repair room where they do the work themselves. The staff, who seemed like sisters, were so kind, and I felt compelled to leave this review out of gratitude!

    I had J.E.S. resize my bracelets, beautiful job.

    I needed to find someone to resize my hawaiian bracelets, after reading the Yelp reviews I took them to JES. I am so amazed by the wonderful work they did, my bracelets look brand new. Thank you, you are the best! Laura K

    New chain
    Kyle T.

    Kris and Kaley are awesome. Took my girl in to get her chain repaired and ended up buying a new 20 inch 14k chain for her. We were so happy we bought them bubble tea Mahalo girls we will be back

    JES added a clasp to my Hawaiian Heirloom Jewelry bracelet

    I was looking for a jeweler in Hawai'i that could add a clasp to my Hawaiian Heirloom Jewelry bracelet. My bracelet was a gift from my mom when I was a teen but I haven't worn it in over 20 years since my hand got bigger and I could no longer put it on. I contacted several jewelers that I found on Yelp and came across JES after reading reviews. From the very first touch point with them, their customer service was great. Lindsey took the time to answer all my questions clearly and in great detail. It made me very confident to send my bracelet from the mainland to them. Lindsey, Kaylee, and Piha were all wonderful. All my communications was via email. They even sent me videos of the work that they did before sending. I am so pleased with the results and I've been wearing my bracelet almost every day. Thank you to JES!

    50 mm bangle

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    8 months ago

    10 . Phenomenal service and store. Beautiful jewelry. Custom jewelry. Stay local shop JES.

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    4 years ago

    Best place for jewelry always so friendly and welcoming and always the best price. Thank you so much for great service

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    Page 1 of 3

    Ask the Community - JES Jewelry

    Is it possible to reuse gold from a bracelet to make a pendant?

    Aloha Lee Ann, Thank you for your inquiry! While remelting gold from an already made bracelet or multiple jewelry pieces is possible, this is not something we practice as it… Read more

    Do you folks re-size sterling silver rings? If so, how much does it cost?

    Aloha! Thank you for your inquiry with us. We do offer resizing services but will need to assess the item in order to form a quote. We do accept walk-ins and are open Monday-Saturday 10am-6pm & Sundays 11am-5pm. I do want to note that we will be… Read more

    Hello, Do you do offer financing?

    Aloha, Yes, we do offer financing options through Wells Fargo as well as Synchrony Financial!

    Don’t See Your Question? Ask Away!

    Review Highlights - JES Jewelry

    Bought my husband a 24" 10mm rope chain as his late wedding gift and no one can beat their price!!

    Mentioned in 8 reviews

    Read more highlights

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    I was visiting the island and initially just window shopping around Chinatown until I stumbled upon…read moreMrs. Kim's beautiful all-natural jade jewelry and larimar bracelets! Her pieces are real and very reasonably priced, sometimes selling for at cost. When I saw her larimar bracelet, I immediately fell in love. I've never seen such a beautiful bracelet before and for only $85 instead of the cutthroat prices usually displayed online and at other stores. Mrs. Kim shared with me that the business is family owned and has been in the family for two generations now, but unfortunately will end with her since her sons don't really have interest in pursuing selling jewelry. I highly recommend anyone who likes crystals, beads, all-natural handmade jewelry and unique accessories to check out Kim Trading because she has so many cool things. I will definitely be back and purchase more precious stone items from her.

    Crafting has always has my creativity going…read more.. Kim Trading is my road to happiness literally as this places is filled with rainbows of bliss for beading, jewelry and the limit is just your imagination. I'd say its' difficult for anyone to beat it's prices with her impressive selections with not just beading but findings and is definitely a great option to always check her out for comparison as I didn't do that and paid dearly for my poor decisions. Located on Maunakea Street directly across from the Marketplace entrance with municipal parking right across the street makes it a super convenient being crafty has it's challenges as I circled and circled not only searching but hoping to see that item to spark that idea bubble in my head. The owner is just the nicest and friendly giving you plenty of space yet will be there for any support or questions you may have. I've seen many who came here to be saved by items that were broken or needed to be put together without trying to make a quick buck. Honestly a place that brings so much joy in our precious items are simply a rare find. Thank you!

    The Wedding Ring Shop

    The Wedding Ring Shop

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    Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

    I had heard good things about this shop and decided to come here because they offer repairs and…read morecustom work. I wanted to have a family diamond placed into an engagement ring, and at first everything seemed great. We discussed the process and pricing, although their quote was about $400 more than other stores I visited. Still, I was willing to pay more if the quality of the work and service matched the price. The issue came when we started discussing payment. The employee explained that payment had to be made in advance, and I mentioned that I wasn't fully comfortable committing yet because I'm on a bit of a time crunch and wanted to see if another jeweler could complete it sooner. As soon as I said I wasn't ready to reserve right away, the attitude completely changed. The lady immediately started packing up her things, became dismissive, and basically cut the conversation short so she could leave. It felt like the moment there was a chance she might not get the sale, customer service no longer mattered. Honestly, the interaction left me feeling uncomfortable, and I almost felt profiled because I'm younger and wasn't dressed in anything fancy. Whether intentional or not, the sudden shift in attitude made me feel like I wasn't being taken seriously as a customer. I understand businesses need deposits and commitments, but the way the situation was handled left a really bad impression.

    Happy Laulea - Fire opal and koa wood ring.

    Happy Laulea

    (38 reviews)

    $

    Waikiki

    Nice product. Terrible service. Ordered Nov 1. Website says 2-3 days to ship, 2 day FedEx Express…read moreshipping. So I expected 5 days based on their own FAQ. Waited a week. Reached out. Day later, told I would have tracking number by EOD. Three days later got tracking. Expected shipment to arrive in 2 days. 4 days later, reach out because tracking shows no updates. Told that it was shipped 2 days later after reaching out on site again. Rings didn't arrive until 17 days after ordering. Posted a review on their site, but they ONLY show their 5 star reviews, they don't post negative ones. Not happy with the service at all.

    Heard I might get a reply if I leave a review here instead of Google? Ring showed up too late for…read moremy wedding due to misleading shipping information. Company an absolute nightmare to get hold off. Evidently too busy replying to their glowing reviews to deal with the customers with issues. Eventually received my return label, cutting the return date very fine despite being informed prior to delivery that it would have to be returned. No contact since mailing the ring back 2 weeks ago. All forms of contact have been useless throughout the entire process. Christmas is the most inconvenient time to be owed $450, especially 6 weeks after your wedding! UPDATE: Miraculously this issue was resolved within 3 hours of posting this review. Don't get snarky Stephen. I'm not some arsehole on the internet. Nor did I ever speak to any one with any attitude or rudeness. You've ignored multiple emails while fawning over people that leave good reviews. Not a good look, honestly. "Interestingly" you've received another negative review for your misleading delivery times, maybe just fix the problem instead of blaming the customer. Nice that you suddenly found time for me on a Saturday afternoon, but you can't pick up the phone during your business hours. Happy Christmas

    JES Jewelry - jewelry - Updated May 2026

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