JES Jewelry

(22 reviews)

Tony welcomed us and proceeded to discuss how we can update my wife's diamond ring…read more Expected a 2 week window for completion, but surprisingly the new setting was available within 3 days! Simply beautiful, beyond expectations! Extremely trustworthy and honest. Highly recommend him!

Excellent service and communication. I would highly recommend working with Tony. Professional with…read morea realistic time frame. He's very honest about available options.

Ted's Jewelry

4.6

(77 reviews)

I sent watch resize project out to three jewelers. Two said they were closed today. But Ted's said…read morecome in, open at 9:00 a.m. I went, friendly service, fast service, did exactly as I asked. Under $20. You can't ask better than that. Mahalo for your excellent service.

Found this place through yelp and the reviews hold up. Had a smaller gold necklace with a diamond…read morecross pendant where the chain had snapped up by the clasp. Ted is friendly, honest, and genuinely wants to help people with issues like these. Fast work too. I will be doing all of my jewelry repairs through here from now on. Mahalo Ted!

HOUSE OF DIAMONDS By Diamond Syndicate

4.9

(246 reviews)

•$$$

House of Diamonds is the first and last place you will need to go if you are looking for an…read moreexceptional piece with outstanding quality and a one of a kind shopping experience. The atmosphere is friendly and relaxed, and we didn't feel pressured into purchasing. We were helped by Lorah. She is very knowledgeable and takes the time to ask questions to better understand exactly what you are looking for. She helped guide us through the entire selection process, and really made us feel comfortable so that we were 100% satisfied with our purchase. She also took the time to learn about us and our family and made the whole process very enjoyable - a truly rare experience these days. Thank you to Lorah and the rest of the staff. House of Diamonds is the best jeweler on the island. I recommend them to everyone, whether in the market for something small or something uniquely unforgettable. You will absolutely not be disappointed.

Huge thank you to the House of diamond staffs and especially Lorah and to the Owner Doron. From…read morestart to finish Lorah educated us about diamonds from what I'm looking for. Really recommend shopping here than any other Jewelry stores. Customers service 100 percent satisfaction. Definitely coming back here again! ‍ -Marc & Aileen

Macy's Watch and Jewelry Repair

4.3

(90 reviews)

Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

I've been needing to get my watch resized and my chain cleaned, I've never really known of any…read moreplace that could do both until I found this little stand here on Yelp! The service was quick and efficient, the staff was friendly and had a nice area to wait if you decided to stick around while they worked. The service only costed me about 20$ and took just around 15 mins to complete. When I returned the staff had me try my watch on and it was just a little too tight, so he took it back and made a quick adjustment then and there and gave it back; just like that it was the perfect fit. These guys are very smart and know a lot about jewelry and watches, they are definitely worth the quick stop by if you need any of their services! The only criticism I could think of is when both of the workers are busy at their work benches it may take a while to get their attention, and you might wait a while till they can get to you. I will for sure be back though!

Honolulu Jewelry Company

4.7

(151 reviews)

I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

After hours of researching wedding bands, I came across Honolulu Jewelry Company. Dana was…read moreincredibly informative and helped me find a ring that went beyond my expectations. Although I couldn't visit the physical store to consult with him, his communication made the process effortless. I ordered a matching heirloom band to go with my engagement ring, and his suggestions on the width and pattern were spot‑on. I highly recommend this company.

Heart To Heart Fine Jewelry

(102 reviews)

Allen at Heart to Heart was wonderful. He did not make me feel pressured when deciding what jewelry…read moreI wanted to part with . He was very Honest and I would definitely recommend him for selling jewelry or repairing. Mahalo Teri Marcus

We've taken my beautiful wedding ring, purchased in Chicago, to Allen twice now. Not his fault, and…read morehe's fixed the clasps twice so I feel secure enough to wear my ring.

The Watch Repair Shop

4.9

(91 reviews)

Sergio is awesome. He's been taking care of my various watch needs for a few years now. No…read morecomplaints, always accommodating and super nice and friendly guy. Plus, his prices are either very reasonable or VERY good. Grateful!

Sergio was Amazing! He's very communicative, quick turn around and a very honest business man. His…read moreprices are fair and his work is AMAZING!

Elson's Goldsmith

(260 reviews)

Heard about Elson's Goldsmith from right here on Yelp and the five-star reviews are accurate!…read more I needed to get a minor repair done on this gold chain and stopped into one other store before going to Elson's. The other shop gave me weird vibes, so I decided to give Elson's a try since everyone in the reviews had nothing but positive things to say. I emailed them in the morning and decided to call as well to check if they take walk-in repairs. The person I spoke with happened to be the owner's brother and they said yes, just come on down--so I did just that! I was welcomed in by Elson Jr., the owner's brother and person I spoke with on the phone, and he told me they could repair the chain for $50 and get it done in about 30 minutes. Good deal in my opinion! So I waited in the store and not even 15 minutes later, the chain was repaired *AND* Elson said they cleaned it! Highly, highly recommend these guys for jewelry repairs if you live near ʻAiea or even if you can drive in from elsewhere on Oʻahu. Mahalo again to Elson and Calin, both of whom provided excellent customer service and attention to my request!

Update: Elson's has since moved! They are no longer above Times. They are now across from downtown…read morePearlridge (Pali Momi Street), next to California Rock N Sushi and Blue Tropix. Ample parking. It is right next to where Toys R Us used to be, and to get to the parking you will need to turn in at the light by Big City Diner. The new store is a definite upgrade to the old location! It was a little confusing for me to find as you can't see Elson's from the parking lot. You will have to walk out through a pathway to get to Pali Momi Street and walk to where the store faces the street. You will need to get buzzed in for security reasons. They have a small jewelry selection available that is ready to purchase, but it seems they do a lot of custom work. I primarily come here for repairs! I've replaced missing pave diamonds and just had a repair done today for a bracelet I had where a pear shaped diamond fell out. I unfortunately did not have the diamond, but they had a similar natural diamond on hand and were able to repair it in about 20 minutes! Repair cost was about $100 less than I was quoted to mail it back to the jewelry company that I purchased it from in the mainland. Saved money and got it back right away. I will always come here for jewelry repair needs!

The Wedding Ring Shop

4.6

(614 reviews)

•$$$

Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

Worst customer service. I was the first in line when the store opened. The receptionist took down…read moremy name and number and said someone would be with me shortly. I was browsing and awaiting for someone to help me and I noticed that everyone else that came in after me was being helped. I waited 15 mins and still no one came to help. I went to the receptionist desk (different person) and I asked if I needed an appointment to be seen. They asked if I checked in and I said yes, I was the first person on the sign in sheet and I've been here for 15mins with no help. She casually said "oh ok" staring at her computer screen and said "I'll try and find someone to help you" without looking up. I declined and left the store. I've done business with them a few times over the last 15 years and this was absolutely the worst I've been treated. It's service like this that makes me not want to support local businesses and just go with a bigger company.

Pacific Ocean Jewelers

4.6

(25 reviews)

Absolute Amazing Business!!! Located on the Eastside in Waialae, at Kahala Mall…read more I was gifted a Beautiful necklace years ago and at first, the Clasp was so tiny, it was difficult to put on myself. This is when I found Pacific Ocean Jewelers, located at 4211 Waialae Avenue, within Kahala Mall. The service here is A+ Awesome! This happened about a month or so ago, and then while removing my Blouse after work, the actual Chain itself broke, OMG!!! I said to myself " it's a Goner!!!" My husband reminded me of Pacific Ocean Jewelers and what they did for me before with my Necklace, so we made the drive to Kahala Mall. Once again without hesitation, the Gentlemen took a look at it and asked if I could leave it for a day or two and they would call me when done. Honestly, if you have and broken jewelry or missing a link, or Anythiing....Please bring it by Pacific Ocean Jewelers and let them take a look at it...They will let you know right there what if anything can be done to repair your precious jewels. I will always return here, should anything happen to my precious jewels. Mahalo to the Crew

I went in to have my ear re-pierced my right ear because it is blocked or closed. (I had it done…read morebefore but I stopped wearing earrings for years.) I told the guy if he can help me? He said, he can. I asked how much? Said, "$40". He showed me titanium earrings. He went in the back of the shop and brought his ear tool piercing kit. At first, it hurt he did both ears but it was quick. He told me to wear initial earrings for 2 weeks and try to move them around. I can't wait to wear my "Christmas gift earrings" soon! And I am glad I had it done and the guy was helpful. If you need assistance with "ear piercing" this is the place. Located inside Kahala Mall across from "Pretzel shop".

Crown Time House

4.3

(79 reviews)

The Old Chinese Man Ben Retired so I can't speak for the new owner as far as work or prices but I…read moredid bring in a old watch and he told me it would be a couple of hundred to repair and I could buy the same one on eBay for $60.00 he took the time to look it up for me. That's good service to me. Aloha

Quick courteous honest service. Was in and out in 5 minutes for battery replacement on dive watch.read more

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Rico U.

0

2

9 years ago

My experience with Eli and his lovely wife at there shop jes jewelry has been nothing short of spectacular he listened to what I wanted and applied his excellent talent and incredible marksmanship and produce a breathe taking product that only existed in my thoughts and his diamonds are the cleanest I've ever laid eyes on his prices are very reasonable and the kindness him and his wife shown to me and my wife I have a few items that I hold dear to me and these are the reasons jes jewelry is now my one stop shop for my Bling and diamond needs thank you guys so much from our heart thank you for you guys hard work read more

Clara M.

0

2

0

14 years ago

My experience with jes jewery was the best jewelry shop that really care about there customers with respect and humility.There prices are very very fare and so reasonable that i would say cannot be beat.I highly recommend them to any one.Check it out you wont be discourage.Thank you very very much.NORMAN. read more

Mazin A.

0

17

0

1 year ago

I came to them with an engagement ring that needed to be resized, i was nervous because i was only in town for a few days and wanted to purpose to my gf. The staff were so welcoming and kind! They were able to put a rush on my ring and have it done in a few hours! Love this place great business to support! read more

Andrea H.

0

1

0

1 year ago

JES Jewelry came to our rescue 3 days before our wedding in Waikiki helping us with an urgent ring resizing for a white gold diamond ring and completing it within 1 day. From first contact JES were extremely helpful and their price was very reasonable. Thank you for fantastic service! read more

Ken W.

0

4

3

9 months ago

Went again today to get my 3.5mm rope chain repaired by getting both the lobster clasp and the end cap replaced. Amazing job done. Absolutely love it. Huge Mahalos again to my JES Jewelry ohana for taking care. read more

Aaron P.

0

1

2

9 months ago

JES Jewelry did an amazing job accommodating my idea into this piece. This came out on point!! Amazing customer service, fast turn over and free cleaning!! read more

Leialoha L.

0

1

0

8 years ago

Love the service, my diamond ring and rope chains! they are super awesome!!

JES Jewelry - jewelry - Updated August 2026

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Honolulu Jewelry Company

4.7

(151 reviews)

I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

After hours of researching wedding bands, I came across Honolulu Jewelry Company. Dana was…read moreincredibly informative and helped me find a ring that went beyond my expectations. Although I couldn't visit the physical store to consult with him, his communication made the process effortless. I ordered a matching heirloom band to go with my engagement ring, and his suggestions on the width and pattern were spot‑on. I highly recommend this company.

Paradise Collection

(11 reviews)

My Hawaiian heirloom bangle I received as a gift from my parents when I was a teenager was too…read moresmall as an adult and the enamel was coming off. I reached for the repairs and was emailed back instantly. I live in California. Once I sent the bracelet out I was called when they received it and it was complete and sent back to me in less than a week. The enamel looks great and you can't even tell where they cut it to add gold. Thank you so much for repairing my bangle. Mahalo!

Their service was exceptional and we ordered our wedding bands from Florida and everything was so…read moreeffortless and easy with Yvonne at this company We will definitely use them again. Communication exceeded my expectations.

Pacific Diamond Wedding Rings

4.4

(188 reviews)

I dreamt of having a diamond eternity band for over 40 years, before Pacific Diamond, with their…read moreextensive selection and network of vendors, made it happen. First, the salespeople are as lovely as the diamonds. We worked with Kaila Shimabukuro, who is a wealth of knowledge and very patient. She helped my husband and I navigate through all the possibilities. I fell in love with a half band of bezel set emerald cut diamonds but wanted it to be a full circle. Kaila worked with the manufacturer to have it custom made: 15 diamonds in 18k gold to match my wedding band. The pricing was so reasonable that twice, we upgraded the quality of the diamonds. The finished ring is beyond what I ever could have imagined. It's elegant, beautifully made, and very comfortable to wear. I'm so grateful to Kaila for helping to make my dream come true. In-house gemologist, Amber, also helped with the diamond selection. Our entire experience at Pacific Diamond was so enjoyable, the shop is beautiful, and everyone is kind and welcoming.

Great customer service Consultant took the time to go over…read morewhat I was looking for and wanted Competitive prices Now it's the long wait for my ring to be made Hope it turns out nice!

KD Jewelry

(8 reviews)

Just dropped by this morning hoping to find someone to restring a tahitian pearl necklace and…read morebracelet set. They were so kind and quick to help with an amazing price point as well. Dropped them off this morning and she said it's even possible she could have a turn around time of this evening - SO GRATEFUL SO HAPPY

For the *highest* quality of diamonds, sapphires, emeralds and jewelry, KD JEWELERS is *the* place!…read moreKen, the owner, is an incredible jeweler who is passionate and knowledgeable. He takes pride in each piece displayed and will never make you feel pressured. Though he already offers spectacular prices, he is willing to work with his customers. Personally, after working in jewelry for some years, Mr. Ken has -hands down- the best jewel selection on the island. Diamonds are all VVS and up, sapphires in rare colors from red to green to purple that you usually only see in Tiffany catalogues, emeralds in color and clarity you only see at Harry Winston... This place has got what you are looking for if it is a gift for a special someone or a treat for yourself. From purple sapphires, gold Chinese necklaces, gold chains to diamond cross pendants and repairing my jewelry- KD Jewelers is my trusted one-stop shop for all my jewelry needs. As this is a family owned and operated business, it would be a good idea to call prior to your visit to make sure they'll be open during their listed hours. You can find them in the Topa tower across from Aloha Tower Marketplace and they validate your parking!

Me Ke Aloha

(9 reviews)

Great service and quality products. I've had several custom Hawaiian heirloom pieces made here. I…read moream very happy with the end product. I've always gone with heavy weight gold, while on the pricier side worth it. If you are looking for well crafted jewelry as heirlooms - it's a great choice. Hawaiian jewelry - I wouldn't go anywhere else.

I love love this guy. I designed a bracelet over 25 years ago and a few years back had him do a…read morering that matched. Honest and quality work. I'm going to design a new one for retirement. You get what you pay for. You are going to pay more elsewhere and get less quality. I've been wanded every time I travel because the weight sets off the detectors at the airports. Love my bracelets and ring.

Aloha Pearls Manoa

4.5

(23 reviews)

Have had incredible experiences working with both Gina and Bri at the Mānoa location. They are…read moreexceedingly accommodating to every request and very kind! Will continue to return here to source my pearls! Wonderful place to be!

Francine is the most sweetest patient teacher ever. She comes up with the best concepts to remember…read morecertain steps I get mixed up pretty easily. But she's done a phenomenal job breaking things down to me where it makes sense. Amazing staff super helpful they definitely get busy so gotta be patient. I enjoy coming and looking at the new concepts and ideas really gets your creative side of your brain going. Remember what you make you take home can't lose totally try it I think the classes pay for themselves grab some besties and check them out I'm glad my bestie took me. It's our new obsession

Karen's Jewelry

(10 reviews)

•$$$

She has a great selection of gold and many services like repair and will buy gold had a broken…read morepiece and she gave me honest advice and price for it.

Changed the battery on my watch. Very reasonable price, had to tip her because of low price.read more

Wahing Jewelry & Arts

(22 reviews)

Tony welcomed us and proceeded to discuss how we can update my wife's diamond ring…read more Expected a 2 week window for completion, but surprisingly the new setting was available within 3 days! Simply beautiful, beyond expectations! Extremely trustworthy and honest. Highly recommend him!

Excellent service and communication. I would highly recommend working with Tony. Professional with…read morea realistic time frame. He's very honest about available options.

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