Took my husbands Tag watch here a few months back for a cleaning and they did a great job! They polished the band and it looked brand new! I took a couple of his other tag watches in last week for the same service, but this time, they looked exactly the same as when I dropped them off, down to the sticky stuff that was on the face of the watch (I think it was a sticker that had left some residue). I asked if the watch had even been cleaned, especially since the face was still sticky. She told me that they only cleaned the band, cleaning the face of the watch was a separate charge. Mind you the band also didn't look any cleaner than it had when I dropped it off. Pretty disappointed considering that my first experience was so good. Good thing my watches have good AS care from where I buy them. read more

The crown on my Rolex Jubilee stripped again 2 weeks ago (I swear my hands are not like vise grips :-) ). I remember the folks at Honolulu Time telling me that there was a one year warranty on all work. Since it was only 9 months since last service, I called and they said to bring it in. Watchmaker took the watch into the back room, installed a new crown at no cost, and I was on my way in 30 minutes! This is a first class operation !! read more

Just bought me an Omega Speedmaster MOTM brand new from David! Took only 5 days total for me to get the watch on my wrist. David saved me a good chunk of money on the watch that I've wanted. Yes you could get it a little cheaper from those grey dealers but at Honolulu Time Co you get peace of mind and factory warranty! Thank you David!!! read more

Honolulu Time Co. - Watch Repair Near Me - Honolulu, Hawaii

Talk about skill, integrity and kindness!!!! Linh Bui is a second-generation watch smith who knows everything about watches and jewelry and does a brisk trade in vintage watches, including Rolex, and jewelry. Nothing beats Honolulu Time Company. read more

Poor customer service! I find from visiting their website that I was met by the owner's son (David Bui). I walked in at 6:07pm, not realizing the place closed at 6:00. He comes out from the back and looks at his watch and then looks at me like I did something to offend him. Then, tells me they are closed and forgot to lock the door. Total jerk! Guess this one of those "owner's son lets the family business go down the toilet." I actually was hoping to give a local business some business, instead of taking my watch to Ben Bridge for its maintenance. I guess this shop is doing so well that they don't need to be polite to customers. Either that, or the son just doesn't care about the family business/name. Either way, never again! read more

Best pre-owned watch boutique in Hawaii. David has done work on multiple watches for me with outstanding results and given me great advice with respect to style, history, and mechanics. Had a hiccup with my first piece, but was sure to resolve it. Quality horological work with a pretty robust inventory of pre owned pieces as well as the perfect straps for them as well. read more

Took my brand new never worn watch here to get resized. The good: They were able to do it They were fast (less than 10 minutes) The bad: They scratched the watch band, it's noticeable. :/ read more

My everyday Coach bangle watch came undone when I dropped it at the spa. I hadn't known anywhere else besides Sears that did watch repair. On the day that I went, I have to admit that I was feeling lazy. I also have to admit that I didn't have much time and didn't want to have to leave my watch and then come back on another day to pick it up. So I turned to my fellow yelpers and searched for watch repair. Up came Honolulu Time Company. The location was perfect for the day of errands I had to do. It was close to Ala Moana and parking was right out front. Perfect! I went in with my poor, broken watch and asked how much it would be to replace the pin. I was emotionally prepared to leave it there for a few days, even though it's a simple job, so when they told me that they would be done in 15 minutes, I was super excited! I had to grab a bite to eat anyway so I walked over for some lunch at Taiyo Ramen and by the time I finished eating, my watch was all fixed...for the low price of $10! Thank you, Yelp and your reviewers. You've saved the day once again! read more

Just had the battery replaced in my watch. Done fast and for a reasonable price. It's a $600 watch, so I look for a higher-end watch shop, like Honolulu Time Co. I only had two minutes of interaction, but can't say that the lady who helped me came off strong in the customer service department. English was clearly not her primary language, but this isn't a problem for me. I lived in Europe for 5 years and know what it's like to live in a country where language is something you have to think about consciously. The problem was that she was gruff and never smiled. I presented the watch and said that I needed the battery replaced. She flipped it over to look at the back, and replied "$19.95." I said that this would be fine and how long would the repair take. "10 minute." It was done in half the time. I handed her my credit card, and she placed it on the counter and pushed it back to me. "Nothah card." I didn't understand what she was saying, so I said "Excuse me?" She replied "No American Express. Nothah card." Oh, another card. I said "Not a problem" and handed her my Visa. She gave me the receipt to sign without another word. If she learned 20 words more English that would go along way. Smiling would be nice, but that's a bonus. If she would just say: "It will cost XXX. Is that OK?" Also, saying "Thank you" to a customer at the end of the transaction couldn't hurt either. I am still giving 4 stars, the work was quick, efficient and reasonably priced. When I need the battery replaced in my other watch. I'll go back. read more

Replacing my watch batteries - 4 stars. Friendliness - 2 stars. Clock Repair - they get zero stars. They advertise clock repair, especially when I googled "Clock Repair Honolulu" and this company pops up. Well, no!! I drove all the way from Ewa Beach to Kapiolani Blvd and was told in broken English that they no longer do clock repair. No apology, no effort to refer to another reliable business. Honolulu Time Repair should update their ads: NO CLOCK REPAIR and WE SPEAK BLOKEN ENGRISH. I would always get my watches repaired only at HTC ever since they were located in Market City back in the 90's and even when I moved out to Ewa Beach but I think I can find other places that are better. read more

I had my Rolex serviced here and it was a lot cheaper than taking it to the Rolex store and a lot faster. Good service!

Great experience at Honolulu Time!!! Thank you David for all the help you provided me. I'm very happy with my purchase and it's all thanks to David! David answered every questions that I had and between him and his sister they showed me every watch that I wanted to see and try. He also took the time to tell me about a few places that I should visit during my stay in Honolulu. Keep up the great work Honolulu Time!!! Thanks again!!! read more

Honolulu Time Co. - Watch Repair Near Me - Honolulu, Hawaii

I luv watches. In fact, I wear them more as an accessory than as a resource to tell time. Sounds crazy but if you think about it, time displays are everywhere these days (e.g., cell phones, car dashboards, etc) so personal watches to tell the time are somewhat less critical. Anyhow, this Christmas I recieved a mens watch that was naturally too big for my wrist. I yelped watch repair & since this was closest to my residence, decided to check it out. When I drove up to the bldg, I was a little apprehensive they might over-charge to remove the extra links. The store front is simple but classy with floor to ceiling windows and glass display cases with watches, jewlery & specialty pocket watches. Upon entrance, an automatic sound indicated to the staff in the back that someone was on the floor. A young man came out to help me & after I tried on the watch for him, knew I needed 3 links removed. He said it'd take 10 mins & disappeared while I 'ooohed & ahhhhed' over some of the high end watches, rings and necklaces. He emerged less than 5 mins later with my perfectly sized watch & charged me $10. Thank goodness for yelp & my fellow yelpers who make it easy for island newcomers to find great service with affordability. read more

I've done at least a dozen transactions with David from Honolulu Time, ranging in price from a few thousand to over $30,000 and every single transaction was professional, easy, safe, and exceeded my expectations. Whether you're hunting for a particular watch (new or pre-owned), selling, or trading, David will be fair, professional, and give you the best deal possible. I've spent more than the average man on watches in my life and purchased from Authorized Dealers from all over the world but David from Honolulu Time is my preferred dealer and the only one I trust 100%. read more

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I have dealt with David and the folks at Honolulu Time for over 6 years. They have serviced over a dozen timepieces for me. In every case they did a great job. One thing to remember about watch repair: it ain't easy! And not every problem can be solved. Plus Hawaiian conditions are really tough on watches. One little drop of saltwater will basically ruin a watch if it gets into the case. Keep that crown screwed in boys! There are almost no "real" watchmakers in Hawaii and Honolulu Time is one of the last places with these skills. So support them with your business. read more

I always thought my first review would go toward food... But here we are! I came in to Honolulu Time Co. last Friday with a watch with a dead battery and condensation inside the face. They were able to replace the battery and clean the moisture out in an hour, $40. As the weekend went by, through washing of hands and the like, I discovered that the condensation came creeping back into my watch! So I took it back to the shop, and the people at the shop offered to clean out the moisture, as well as put it through a water-resistance test; it was there that I discovered that my 'water resistant' watch was no longer water resistant, due to normal wear and tear. They offered me a couple of options to reseal the watch, but since my watch is old enough and I don't put it through THAT much strain normally, I thought I'd just be more careful about exposing it to water. Overall, a good experience through them, and they willingly cleaned the moisture out the second time, free of charge. read more

I went in for a pressure test for a Rolex and came out with a Omega Seamaster. I got a very fair price and excellent service on both counts. I would not hesitate to recommend them to anybody. Very professional and mellow folks. No high pressure. They know their business well and I would not go anywhere else. I will be back, oh and parking is easy. read more

I had my watch battery changed couple times there, and serviced This year I want to have my battery changed. I was told it wasn't the battery, it needed to be serviced again, I took it back, this October I took it back to Taiwan. Just changed my battery only cost me like us3.00. I was glad that I didn't get cheated by this shop .. read more

Aloha to All ! Honolulu Time Company iS the Epitome in Sales & Service of Fine Time Pieces, along with Fine Jewery. Thank-you Linh & Family; Always Mahalo & Aloha to you all! Sincerely, Richard T. read more

Honolulu Time Co. Is AWESOME! Fast, friendly and very service minded. They know what you need, great suggestions and took away all my pain and worries! Now I can wear my watches that were out of commission for months! read more

I was able to adjust my watch right there and in less than 5min it was ready! They sell high end watches but the price was reasonable to adjust my watch and the employees were friendly. read more

Just bought very pricy watch which required my complete faith that the watch would be as advertised and my money would be secure. I live thousands of miles away so I depended on past reviews in part. My trust was rewarded by a wonderful watch, fairly priced, and delivered promptly. Even a slight glitch as watch was magnetized in transit was remedied promptly. I would not hesitate to buy another expensive watch from HTC as this is a really honorable company. read more

I am so stoked that my mom's beautiful time piece was taken care of by Honolulu Time Company. They came highly recommended by a friend who works for Rolex on the mainland. I've waited many years to take care of this special watch so I'm glad that I found the right company to handle her. Starting with Tiffany who was extremely kind and took the time to listen to my story of how important this piece is to me. Then I had the great pleasure of meeting Vivian, Lihn, David and the rest of the family. And not to mention, having the founder himself help me was a blessing and honor. The whole experience was professional, supportive and kind. Lots of ALOHA! I love supporting our local businesses here in Hawai'i and I am so happy to have experienced this company and 'ohana which I would HIGHLY RECOMMEND to my family and friends! I look forward to supporting Honolulu Time Company and the Bui Family! MAHALO NUI LOA!!! read more

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The staff was so helpful and did not hesitate to answer any of my questions for a small problem. I am new to watches and staff made me feel so heard. Thank you! :) read more

Will took care of me like family! I wanted to replace the watchband on my Seiko 5 and Will told me to bring it in. He took care of me and made me feel at home. How lucky are we to have a business with good people like this in our city. I highly recommend them for servicing and professional watch purchases. read more

Honolulu Time Co is the place to go! The store is awesome, located on Piikoi near Ala Moana. It's a great place to check out all the different watches they have; ton of vintage and new pieces. I've been in contact with David for a little while trying to find a watch. He was very professional and timely with his responses, letting me know what was going on. David was able to find me what I've been looking for, a vintage Speedmaster Professional. I was uneasy about purchasing vintage, let alone my first timepiece (aside from the cheaper nixon, timex, etc..), but David assured me that he'd done his due diligence and that everything was legit and good. He actually ended up driving to meet up with me for the purchase, which I thought was very nice of him. Great service, great watches, great time. If you're looking for something, check out Honolulu Time Co and they'll take care of you. A local family run business. Thanks David! read more

Simple snd fast, they replaced batteries for a watch snd a clock for me. No hassle or judgement, very friendly staff.

FREE parking. The associates are sweet and very knowledgeable. 4-years ago was the last time I brought in my GENEVE Gold & double row diamond bezel watch, we searched high and low for someone to service it, I'm so happy that Honolulu Time Co. was willing to service if. Best part their still at the same location and still provide excellent, fast, reliable & professional service! read more

My Seiko watch band broke at work and I'm lost without my watch and since they are close to my home, off I went! When I made it to the store, I wondered if they were open since I didnt see any workers but once I went in, a nice lady popped out from the back and asked me if I needed some help. I told her about changing my watch band (I had a spare band with me). She took it in the back and I waited by checking out all the nice watches they had for sale. A few minutes she was back with my watch good as new!! When I asked how much do I owe, she said "No charge"! how nice is that? When i get more time, I'll be back to get my watch serviced! read more

I don't usually post reviews but I really couldn't help myself. Wanted to give William Bui a special shout out because he really went out of his way to make this purchase the best possible experience. I honestly couldn't be more happy with the price and level of service. If I could give them 6 stars I would! I highly recommend them to anyone and would definitely be back if I ever do any future watch purchases. read more

This place is a joke! I had a bad experience from beginning to end. 1st off; Don't ever waste a client's precious time ever again! I called in to see if the store would take a BVLGARI watch and with excitement, the gentleman over the phone said to bring it over, we can take a look at it together. 2nd; I brought it over and some Chinese lady approached me and said she was willing to help even asked how much I wanted for my watch etc. Regardless, she put me in a spot where it got me hoping for trades, we're dealing with an expensive watch here woman! 3rd; Leaving me in the lobby expecting for the best, she entered to an office and suddenly another lady came out "The Owner UglyBEEP Asian Lady" popped out and Miss Unprofessional Sales Person never came back out with her. The "OWNER" without even a Hello and asked no open ended questions built zero clientel with me immediately acted out and said "We won't be accepting that watch, not interested." Lol Even though "They" gladly mentioned to bring it over and make appraisals together. Where the hell's your Customer Service? How do you even have a business where you all are so unprofessional with zero knowledge of your products. Have some F'n sense people! Like I said, bad experience. Never again. read more

all I wanted was my battery replaced but it took them overnight AND they scratched the backing of my watch and did not say anything and denied it was then... over priced and bad service. Not going to them again. Go to s sergio in Waikiki at the watch repair shop. Cheaper, faster and friendlier read more

One star for annoying the crap out of my boyfriend by messing up his watch and now I have to deal with him. I read through the other comments and when someone leaves a bad review I think it's extremely unprofessional for the company to retaliate on yelp and attack the customers complaints opposed to trying to rectify the situation and make your customers happy. That is horrible customer service. read more

My husband was in search of a nice preloved luxury watch for me in May last year and we looked everywhere until Yelp pointed us to Honolulu Time Co, and we got a watch at a very good price. Linh was very helpful, patient and knowledgeable that we felt at ease with him and members of his family - plus knowing that they've been in business for several decades now. We kept coming back there- sometimes just to browse. Since then, we've purchased a total of 3 watches and a pair of diamond earrings from them! read more

Very BAD ... they doing MONKEY business... they spoke in different langage in front the customer NO RESPECT !!! They tell you a price then before you pay they change ...... in your face ......NEVER BELIEVE what they telling you.. read more

Wasted my time.... Bad customer service and the head watch technician Ling smelled like cigarette smoke. I am a professional scuba diver and wanted to have my dive watch's Oring lubricated and fitted. I spoke to them over the phone to get an Oring lubricated for a water tight seal and they said they could do it. Drove all the way down there and then the head watchmaker ( who smelled like an ash tray) tells me he didn't know how.... How does one run a business like that...or repair a time piece??? LOL:( I do NOT recommend this place to anyone and as a professional diver I would recommend maybe Ben Bridge at Alamona for watch batteries , water tight Orings or service in general. Hope this helps everyone out there. Regards, Darren read more

Went down here to take some links out of my watchs wristband. I took out 6 links and it took only about 15 mins. Was charged $8.00. The woman that helped me was very helpful and friendly. I am so happy now that this watch does fit. They also sell lots of watches and other stuff. There was free parking in front of the store. The place is located at the corner of Piikoi and Kapiolani. read more

Of course people who are coming in for a free appraisal don't want to hear that they can't get one just because Mr. Linh says something looks incorrect and he has to look inside. And just because you claim to 30 plus years of experience, it doesn't mean the customer will take your word without being given a proper explanation. I left your shop without my Rolex appraisals and I later chose to share my experience, or lack thereof, so others know not to expect to HEAR anything useful from you when considering the sale of their original, vintage, custom timepieces. read more

Maybe I didn't make myself clear, although I tried my best. My 20 year old Bulova watch's second hand started moving ahead in 5-second jumps. In the past that always meant I needed a new battery, and since I was next door at the Ala Moana shopping center I walked down to the Time Co to get a new one put in. I also wanted to have the goop which had accumulated around the stem (under the crown) removed. A very nice lady came out when I entered, and I explained the situation to her. She looked at the watch and pointed out a scratch on the crystal so I wouldn't think it had happened during the repair. I agreed; it's been there for years. She took the watch to the back room, and returned to me in the showroom. We talked about watches for a few minutes, then she went back into the back room and returned with my watch. She said it couldn't be fixed, because parts weren't available. I said I didn't want anything fixed, and asked if they could just put a new battery in it, but she refused. I left, thinking a new watch was called for, especially when it stopped completely over the weekend, but, hey, nothing to lose, so I went to Longs and asked them to replace the battery. They took overnight to do it, but I got it back today and it works fine. They also (without being asked, and without telling me) cleaned the gunk on the stem. At Longs it cost $7.50. So, like I say, maybe they misunderstood what I wanted. I hope that's all it was. read more

Never actually visited the place, but did call many times asking about watches. Spoke with David and I gotta say he was awesome. Super helpful and honest. Helped me look for a few watches. Also patiently answered a bizillion questions for me. Too bad he was unable to get me the specific watch. I do look forward to the day I can actually do business with this company. I highly recommend! Thanks again David! read more