I've been a long time customer of Crown Time House for over 10 years. Last time I stopped by was…read moremore than 2 years ago and Benjamin resolved my watch problems. I was in need for a watch battery replacement and also wanted to get a metal watch band off from my watch. I couldn't do it since there was no space to depress the spring mechanism that holds the wrist band in. I met Lionel and he said he could replace my watch battery and remove my metal wrist band. Lionel replaced the battery and metal wrist band while I was patiently waiting. He did it so quickly that I was surprised. He only charged me for the battery replacement. It was my pleasure to meet him since he was friendly and professional. I would recommend using his services since he is highly competent. He also sells nice looking clocks if you're looking for something other than ordinary.

Watch battery replacement in Honolulu, Hawaii…read more.. One of the ladies at church was talking about how reliable and honest Crown Time House is. She was so disappointed when she went to get a new battery for her watch because the shop was "empty". I went to investigate... Located on Pensacola Street, across from Kaiser Medical Center, Crown Time House shares a small parking lot with all of the businesses in the two-story building. It's a one-way traffic pattern for the free parking lot behind the building. Enter from Pensacola Street and exit onto Young Street. There was a sign on the window that stated that the business will be closed until 2.19.25. My friend will be happy with this good news... it's just temporarily closed!

I can't recommend this business highly enough. The 5-star rating is absolutely deserved. The…read moreservice was phenomenal from start to finish. Professional, knowledgeable, honest, and incredibly friendly. He took the time to explain everything, completed the repair with exceptional craftsmanship, and charged a very fair price. If you need watch or clock repair, you can trust you're in excellent hands. I wouldn't hesitate to use them again or recommend them to friends and family.

Good service, and good for battery on watches, and watch strap replacement.Located on Hawaiikai…read moreDrive. Reasonably priced

My clock needed a new mechanism and the repairman replaced it - it works very well nowread more

Have maintained our antique tall case clock for years. I understand they are pulling back on…read moremechanical clock repairs, and they will be sorely missed! Despite this, they came out to our home in Kailua last week and reattached the minute hand which had come loose. Bless Stephen and Billy!!

Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

I am happy with them. I ordered a pair of rubber b Swiss straps because I am tired of the oyster…read morebracelet that keeps sliding up and down my wrist because I am a car salesman that works in the sun sometimes. They are a knowledgeable staff and they were quick to install the rubber straps on my Rolex Milgauss. 10/10 would definitely recommend. Will likely purchase a watch from them in the future. Mahalo Honolulu time co.

Sergio is awesome. He's been taking care of my various watch needs for a few years now. No…read morecomplaints, always accommodating and super nice and friendly guy. Plus, his prices are either very reasonable or VERY good. Grateful!

Sergio was Amazing! He's very communicative, quick turn around and a very honest business man. His…read moreprices are fair and his work is AMAZING!

Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

I've been needing to get my watch resized and my chain cleaned, I've never really known of any…read moreplace that could do both until I found this little stand here on Yelp! The service was quick and efficient, the staff was friendly and had a nice area to wait if you decided to stick around while they worked. The service only costed me about 20$ and took just around 15 mins to complete. When I returned the staff had me try my watch on and it was just a little too tight, so he took it back and made a quick adjustment then and there and gave it back; just like that it was the perfect fit. These guys are very smart and know a lot about jewelry and watches, they are definitely worth the quick stop by if you need any of their services! The only criticism I could think of is when both of the workers are busy at their work benches it may take a while to get their attention, and you might wait a while till they can get to you. I will for sure be back though!

My mother who has passed 10 years ago had always used Wing Wah-Mrs. Ma for years. I know there are…read moremany places that advertises heavily. Costco is also selling jewelry too. So it's back to relationship and trust for me when buying something that can be daunting and costly if not only expensive. So regarding special orders i.e. my wedding diamond ring (ranging $5000-$7500) I was able to tell Mrs. Ma what I am looking for and in a day or two she will give me a few high quality diamonds to choose from. She would tell you why one diamond and/or setting may be preferred over another in basic layman's term. Sorry her English is not perfect. She offers a nice selection of Hong Kong style jade and gold jewelry as well. 10/2016 They moved across the street, corner of N. King and Maunakea St. - bigger showcase of their jewelry. They share it space with Eastern (Chinese) medicinal shop.

Mrs. Ma is the best jeweler. She is detailed in her work and very friendly. Always gives great…read moreprices and easy to work with. I will always go to Mrs. Ma for my jewelry needs :)

We were surprised to see that a GS opened in Wakiki, I believe they opened two years ago, and we…read morevisited this boutique twice before settling on a purchase here. Service was great from beginning to end. Our first day there, our SA was very helpful and patient with us. There was no pressure for purchase. Second day, we were the only customers in the store at that time so two SAs were helping us that day. They explained to us the additional 3-year warranty that we opted out of and the GS9 club. They served us whiskey and sake, an exclusive sake that is only purchasable in Japan and they no longer serve it at GS and it was the smoothest sake I've ever had, as congratulations. All and all, great service and a decent selection.

Stumbled upon this location while walking in Waikiki and was thrilled to have my first experience…read morein a grand Seiko boutique. Fell in love with the Omiwatari in-person and made my first GS purchase! Ash and Tots were personable, knowledgeable and accommodating. Like the timepieces, you can tell the staff at Grand Seiko shops (at least this one) have the same depth of sophistication and thoughtfulness as the timepieces they sell. I've bought from Rolex, Tudor, etc, and based on the quality of craftsmanship and wonderful experience I had at this location I'm officially on the Grand Seiko train

Knock and Margie lets you in. If you work or live near…read moreFort Street Mall--convenient place to change your batteries and watch bands. I recently changed the battery on five watches. And two bands. She discounts the battery fee for multiple watches. Keep your little receipt ticket. If you lose it, she has a book you sign for receipt of your item. The business is in the Merchant Street side of Pioneer Plaza. There are dining establishments in Pioneer Plazas ground floor, so combine your drop off and pick up with meal/coffee pick up.

Short version: I highly recommend Margie's Jewelers for her customer care, her friendliness, her…read moreservice orientation, and her ability to get things done that other folks can't. Also - if you're in the Honolulu area - she's got a great, convenient location right on Fort Street Mall. In particular in this case I'd been looking for the Casio 40th Anniversary Back to the Future collaboration. Unfortunately it's nearly impossible to get one online as the bots and the flippers have been nabbing it every time it's reposted for sale. And I just fundamentally didn't want to reward a flipper by buying it for 3 times list price on eBay. I went to Margie's and figured it couldn't hurt to ask if she'd be able to order one, since she's a Casio dealer. Honestly, when she told me she could, I was skeptical. But after just a couple weeks of waiting she gave me a call and I ran right over - she'd gotten it! You simply cannot find one online, it's generally only available with exorbitant pricing from flippers, but Margie had managed to procure one just as she promised and at the fair retail value - amazing! I think this was the first time I'd gone to Margie, but I'll definitely be going back for future purchases and servicing - so great to have someone like this right in downtown Honolulu!