Worst internet service you can buy...paying $70 a month for 5 mbps at the most...and they say I can…read moreget an upgraded service, wait all day for their guy to not show up and then when I call they say oh your not eligible...

Per the CenturyLink website, they offer features that ARE…read moreNOT offered in my area. YET! They claim they are trying (Do Not Try, DO - To quote Yoda) to get their act together but even they (the company) does not know when that will happen. I wanted dial tone during power outages and at least I do have that (hopefully), we will see when one occurs. SO far I am not a big fan.

After several horrendous attempts of service with other internet providers, finally one that offers…read morespeed and the capability for all my needs. Streaming, gaming, and WiFi is no longer an issue for me and my family. Thanks to Lunar Int Technology.

The Starrmobile staff were very knowledgable about their product and services. The team as a whole…read moreprovided outstanding customer service and exhibited great professionalism... My experience was very pleasant and I would highly recommend this establishment.

i started with Clearwire in NC had it there for 5 years. I never had a problem every few years I do…read morehave to call for them to ping me to my tower but thats with all new technology. When I got sick and had surgery and couldn't pay they even put my account on Hibernate. until I could come back......For one year they also gave me a discount for being a good standing customer. whenever I have called I have never had a problem. when I moved out of state I thought I would have to change service. The representative that I spoke with was kind and informative and I was still able to keep my service here in Florida. Other people could have had problems but I have been with them for about 7 years maybe longer and have always been pleased with them. Oh and I forgot even when I put my account on hibernate I was still able to use them for about 20 days or so going directly thru their website somehow, the representative gave me instructions how to use it for that time period and told me exactly what day to call back to get reinstated without losing the rate I was paying....

After experiencing several issues trying to return a recently purchased iPhone 17E. I (hopefully)…read morefound success with the persistence and dedication of Store Managers Brion (Pineville-Matthews NC) and Martina (Steel Creek NC). Although I must admit it was very labor intensive and frustrating having to eventually resolve a simple return per the Spectrum Policy. I hope I will NEVER have to do that again.

I had a very disappointing experience at this Spectrum location due to the unprofessional behavior…read moreof one of the specialists. I visited the store because I wanted to cancel my cable service while keeping my internet service. Since I wasn't sure which equipment belonged to each service, I politely asked for help identifying what needed to be returned. Instead of providing helpful customer service, the specialist remained seated, was using their phone during our interaction, And spoke to me in a rude and dismissive manner. I was repeatedly addressed as 'babe,' which I found unprofessional and inappropriate. I was also given incorrect or unclear information about which equipment I needed to return, causing me to make an unnecessary second trip to the store. When I returned , I discovered that one of the boxes I had asked about was actually connected to my internet service, which contradicted what I'd been told earlier. When I respectfully pointed out the misunderstanding, the specialist continued to respond in an unprofessional manner, rather than trying to resolve the issue. Fortunately, another Spectrum specialist stepped in and assisted me. She was kind, patient, respectful, and knowledgeable. She provided the level of customer service I had expected from the beginning, and I truly appreciated her help. I hope Spectrum addresses situations like this through additional customer service training. Customers deserve to be treated with respect, professionalism, and accurate information. Unfortunately, my experience with the first specialist did not meet those expectations

Not only am I satisfied with my internet, this is really a post about my cell phone service that I…read moreonly received because a rep came out when I was getting my internet installed in my new home (spring 2019) For reference, I NEVER would upgrade my iPhones because they are expensive. So I had an iPhone 6 until 2019 when I moved, and they came to my home and offered me an iPhone XR for free if I would switch to them. Just wanted to let y'all know about how happy I've been with AT&T, and honestly it's been the best experience for me with iPhones. This year, I'm eligible to upgrade to an iPhone 13 pro, once again, for free. I highly recommend them and I'm just sharing this information in case anyone else loves iPhones but also isn't in the business of paying for them. Love and light to y'all!

Don't trust ATT. They lie about everything. Reliability is poor. customer service is a joke…read more Promises mean nothing. Not recommended!

Clay was more than professional and helpful with giving me the information needed to make an…read moreinformed decision.

From the owner: South Carolina's Telecom Solutions Provider. As a Independent Telecom Agency We Partner with Over…read more50 Carriers/Providers to Find our Clients the Best Solutions. Whether You are Looking For Dedicated Fiber Internet, Broadband, PRI/SIP Trunks, or VoIP Solutions we can help you pick the best solution.

I'm in Texas, but I spoke with Tracy in North Carolina. I want to begin this review by saying I was…read moreseething through my teeth getting through Spectrum's automated messaging. It infuriated me. Upon answering my call, Tracy was not only in a positive mood, but she was a ray of sunshine- asking why I wanted to leave Spectrum, and if there was anything they could do. I told her I was upset I only received one email reminding my promotional rate would soon expire (though I received almost a dozen emails when I signed up). She understood, and looked through the promotions to see what else Spectrum could offer me. I was apprehensive she would find another plan, and I had already decided I was going to move to Verizon. Tracy's genuine interest in my situation and eagerness to find a plan right for me made me STAY WITH SPECTRUM. Tracy deserves a raise. She's an incredible saleswoman, and completely flipped my day around. I signed up for another YEAR WITH SPECTRUM. Thank you, Tracy, for being a light in a world of darkness. Truly a remarkable personality.

Horrific service, we are forced to have this wifi provider at solstice at june lake apartments. It…read morenever works and is down two to three times a month. Alot of the residents are fed up and would like to switch to xfinity. Spectrum has failed and is the worst provider.

Horrific service, we are forced to have this wifi provider at solstice at june lake apartments. It…read morenever works and is down two to three times a month. Alot of the residents are fed up and would like to switch to xfinity. Spectrum has failed and is the worst provider.

If you're thinking about switching to spectrum. DONT DO IT!! The worst internet ever. If I had…read moreknown internet could get this bad, cell phone service could get this bad, I would have thought twice before I switched from my flawless att service. Now I'm stuck with spectrum for 121 days until I can switch back. Believe me, when I tell you that my calendar is marked. I don't even care about the money I'm saving. Somethings are worth paying more for. There are three students in my house and we have to have reliable internet. Period. 3 years with att, no problems that I can recall. 100 days with spectrum more problems than I can count, beginning with the bait and switch move they pulled on the deal that prompted me to switch providers in the first place. Sitting quietly through my first outage in years currently. I'll have to get up early tomorrow so I can finish submitting my school work. Good thing it wasn't due tonight. If I could give negative stars, I absolutely would. If I could take it back I would. Nothing but regrets. Trust me, Your current provider is better!