I wandered in on a day that they were closed and I was helped by Jon Tish with a free charging…read moreconnection cable for my battery minder. I really appreciate him making the time and helping me even though they were closed and I would definitely recommend motorcycles of Dulles for any sales and service.

Bought a used 2016 Street twin here in 2020. Right out of the gate we had issues. I called foul…read moreafter paying their "out the door maintenance check', only to find out the bike's fluids had not been touched in years, and the bike was filthy. When I spoke with their service department, they agreed to take care of it for me.. no apology or anything about the extra time out of my week to get to and from their shop. I should have bailed right then and there. Fast forward a few years. Nothing but issues for a bike I took excellent care of and only put a grand total of 1000 miles on. I won't get into too many details here, but they kept the bike for a little over 3 months this last spring, " trying" to resolve an issue I was having with the bike struggling to start and not running correctly when it did start. After three months I complained to the owner about the absurd bill I got after his team of " professional Triumph techs" could not figure out anything and just started throwing random parts at it. To be clear, there were 3 error codes... After 90 days they didn't even mention any of those codes! The owner did right by me in terms of having them remove most of the fees they tacked on for their bull$!#@ work. It was super irritating that I was still out a couple hundred bucks for an intake snorkel (What the actual F?) and spark plugs (which I had also just replaced one day before leaving it with them) The real final coffin nail for me was that the final call from the service guy was unacceptable and infuriating: "Given enough time, we probably could figure it out, but we just don't have time to deal with your bike right now". I have never been more angry or disappointed by a business. I essentially just threw 10K+ into a fire. I will never purchase a bike here again and I will instruct everyone I encounter to avoid them for bike purchases and especially repairs.

Item came really fast and although I didn't have to contact customer service or whatnot, it was a…read morestraight forward process buying something from them and receiving it within a week. I'm out in California so I was a bit hesitant at first. However, Moto Machines have proven to be fast, reliable, and great in their packaging. The website is easy to navigate and they provide email updates with a tracking number. I'm happy with my purchase and might make another one in the future. Thank you Moto Machines!

A fantastic local shop that excels in customer service and happiness. I've had the pleasure of…read moreworking with Motomachines for many years, and every order, question, or personal conversation felt like I was working with family. If you see something you want then don't hesitate to order from them.

Love this place! Staff are friendly and helpful. In the spring they serviced my hybrid that hadn't…read morebeen serviced in over 10 years. Price was really reasonable and they were very non-judgemental about my rusty dusty bike. It rode like new when they were done with it. Fast forward to the summer and I decided to add a road bike to my fleet. They let me test ride a variety of bikes in a variety of price ranges. The sales team were very educational and helped me understand the differences between the bikes. They were respectful of my budget and didn't pressure me to buy the most expensive bike. When my bike came in, they helped by putting all the accessories on for me. Convenient location right along the W&OD. Lots of parking, so stop in and say hi the next time you go for a ride. The folks at this shop are really great!

Very helpful getting new tubes and tires. Fast service. Pricing consistent with other shops in the…read morearea.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

I highly recommend this place, I needed to repair my electric scooters tire as my brother…read moreaccidentally ran over something and popped the tire, after going to many different places I found this one and asked them if they could repair it,. They ended up repairing it for a very unexpected low price they have bikes, pumps, tires, and more in their shop! I would highly recommend coming here if you need a bike or have bike issues.

Tom fixed my 2 bikes after all the bike shops said it was not worth it. he did great work and even…read moredropped them off at 1am in the morning! he found many issues with safety, and worn out parts that other shops failed to notice. he rebuilt and serviced at half the cost a regular shop would charge. if you need to save money, time, and peace of mind, get out and go tours is the answer! 10/10

Great experience, many option for bikes and reasonable pricing. Rented 3 bikes Sat. morning and…read morereturned them about 5:30. Did not have an issue with the bikes all day, they worked flawlessly. Did a 37 mile ride from Ashburn to Purcellville with a 9 and 12 year old. I will definitely come back here next time.

I have a 20-year-old bike that I haven't ridden in a while. When I turned 40, I rode this bike 40…read moremiles to celebrate my number of years alive and continued that until I was 47. With my 56th birthday approaching, I wanted to bring that tradition back. However, my bike was not in good shape. The repair shop went above and beyond to clean my bike, replace broken parts, and restore it to its former glory. Yesterday, I rode 56 miles from Vienna to Purcellville and back. I truly appreciate the staff for helping me bring back this tradition and reminding me how much I love riding the trail! Thank you so much!

I bought a Trek mountain bike and a road bike here in November 2020 for my two teenage sons (16…read moreyrs, 14 yrs) when it was Spokes, Inc. This is an updated review after Trek acquired Spokes in early 2022 and changed the name to Trek permanently as of April 2022. The selection of bikes here is great (if you are looking for a Trek model of course). Back in 2020, the staff did not try to pressure me into buying a particular brand. I really appreciated that after visiting another bike store that was trying to do a hard sell. Also, I was grateful when Spokes Inc. called a neighboring store to find a mountain bike that my 16 year old liked. It was ready in a week or so. Fast forwarding to May 2022, I returned to do a Level 2 tune-up for each bike. It's a bit pricey at $189, but the service charge seemed reasonable given how much wear and tear my sons have put on both bikes (e.g., inner tube and tires needed replacement). One thing that I like about this store is that Trek seemed to retain most of the service employees in the back when it was called Spokes. That's a positive sign that Trek wants to retain loyal customers, and has a clear business model and strategy (i.e., post-pandemic demand for bikes will decrease, but demand for service work will increase). Bottom line - if you're looking for a new bike or need service work, be sure to take a look at the Trek Bicycle Store as one of your options.

Five stars and I mean every one. Todd at Pedego Electric Bikes in Alexandria knows exactly how to…read moreshow people a good time. Cherry blossoms, tulip fields, the Iwo Jima Memorial, the Washington Monument in the distance -- all from the seat of an e-bike that does half the work for you. One of us went down mid-ride, got back up laughing, and was ready to go again. No drama. Just good people having a great time. If you haven't done an e-bike tour through this area yet, Todd is your guy. ​​​​​​​​​​​​​​​​

My GF planned this bike trip for us from Old Town to Mt. Vernon. It's something we had talked about…read moresince the beginning of the year. I had been less than enthusiastic since our last tandem bike jaunt in DC left me ragged and looking forward to the end. We rented a tandem bike from a known rental in DC; the bike was rickety and took effort even on the completely flat route we were on. My GF found Pedego and opted for the tandem electric bike. This was a 180 degree experience from the other rental company jn DC. The owner was friendly, attentive, enthusiastic and really made us feel welcome. He knows his bikes gave us a quick run down that made us feel comfortable. The bikes are impeccabley maintained and he's thought of everything including helmets, storage pouch, bike lock, flat tire kit etc. He was even extremely well versed on the route to Mt. Vernon. Every pointer he gave us was spot on. We made it to Mt. Vernon and enjoyed food, history, and culture. The way back was fun since the bike did all the work, electric is the way to go for tandem bike long hauls. I plan on coming back to buy some accessories for my own fat tire e-bikes. This was a memorable experience that was easy and affordable.

As noted by my fellow yelpers, the retail showroom has new & used bikes. It's located in a…read moredifferent location than the Service Center. Handy Bikes also carries a variety of bike brands such as Specialized, Giant, LIV, and Moots (titanium) Cycles. I haven't purchased a bike from them but I've used their Service Center multiple times. The mechanics are polite and competent. I also appreciate the text message updates. Each issue has been resolved to my satisfaction and I am grateful for the reasonable prices. Brick and mortar bike shops are going away. However, the community still needs safe spaces to gather. Support your local bike shops & enjoy the ride.

An absolutely amazing bike shop. The staff is incredibly knowledgeable, friendly, and efficient…read more I had been having a bunch of trouble with my Globe Haul ST that 2 different shops couldn't resolve--they would keep it for weeks at a time and temporarily fix my issues and sure enough they'd come right back. Handy Bikes took it and fixed it right away over a year ago and I haven't had a problem since. Since then, they've been my go to for all service issues and have been stellar. They're truly the best, so glad I found this shop and I won't go anywhere else!

Attempted to remove an oil filter on Harley when changing the oil. Dealer performed an oil change…read morelast and the tech had to have tightened the filter with all his might. I tried various extractors to no avail. Express came out on short notice and removed the filter in mere seconds for minimal cost.

From the owner: Express Motorcycles llc is a new mobile motorcycle repair shop, with the same day service…read moreguaranteed. No more waiting at the dealer or mechanic shop. Express Motorcycles llc comes to your house or, place of your convenience to perform services and guidance to keep your bike safe and sound. services include: tires, fork oil/seals, oil/filter change, brakes service/full flush, coolant system flush/clean and more...