I had a very frustrating experience with this shop. I was told I could pick up my motorcycle before 5 p.m., so I took time off work, hired a towing company, and waited over two hours at the shop. No one showed up, no calls were answered, and no response to my email until the next day saying they were "closed due to unforeseen circumstances." This lack of communication cost me money and wasted my time. On top of that, I provided all the correct parts for the repair, but the bike still wasn't fixed. When I questioned the charges, I was told I should pay in full regardless of the outcome. The mechanic also claimed taking my bike without an appointment was a "favor," even though he saw me drop it off and could have simply asked me to take it back if he wasn't going to fix it. To make matters worse, he charged me every penny without considering any adjustment to the bill, even though I lost money on towing and wages because he was unavailable and unresponsive. His emails throughout this process were hostile and dismissive, showing bad faith and very poor customer service. Things happen, but a professional shop should take responsibility, communicate clearly, and not leave customers stranded with bills for incomplete work. Based on my experience, I cannot recommend this business. read more

I had a very disappointing experience with this motorcycle repair shop. I brought my bike in for a routine tire change, I purchased my own tires, he replaced the tires and charged me for 3.5 hrs of labor @ $170 per hour cost, not only was the tire replaced but they had used the manual way and damaged my wheels. I noticed these damages on the wheel after I came home that definitely weren't there before. To make things worse, the price they charged was way too expensive for the quality of service provided. Definitely not worth the money. I won't be coming back and can't recommend them to others. To top it off Oil and Filter change costed me $210 in addition to the tires replacement cost. Yes this guy does a lot of talking but u know great talkers and not doers. never going back here again and will advice you the same. read more

Horrible experience - extremely unprofessional and abusive. I brought my motorcycle in for diagnostics and was charged $550, with no actual repairs completed. When I asked for a breakdown of the charges, I was met with hostility and profanity. The mechanic Ali sent me an email filled with aggressive insults, profanity, and even questioned my manhood--calling me a "little fboy," "too py to admit things," and mocking me for being a new rider. He even made a vague threat about my bike. I have the email and calls recorded--this is not just bad service, it's abusive behavior. There are honest, respectful mechanics out there. This is not one of them. Avoid Gemini Motorcycles at all costs. This place is a joke! I would never recommend to anyone. DO NOT go here. read more

Terrible Customer Service: The owner Ali is one of the more unpleasant persons I have had the displeasure of working with; I made an appointment and had to cancel with over 24+ hours of notice and he just about flew into a rage, telling me stuff like time is money and how he wanted to be able to rate customers who cancel appointments, etc..... Not sure what his quality of work is really like, but if you do have an issue, with his disposition, it will only be made worse, who needs the hassle, there are other choices. Stay away from this repair shop unless you are ok with getting berated. Ride Safe :) read more

So I brought my HD Sportster for electrical issues, got the battery changed and issues kept popping up: bike would die while riding. Got AAA to drop the bike at Gemini. Diagnostic "Turn Signal Module not grounded, needs replacement". Big issue as that part has been discontinued by Harley. Kind of weird diagnostic as Turn signals did work. Asked how could that be, response was "we don't know, please take your bike back and check with Harley". Cost of diagnostic with no repair, close to $200. Friend of mine knows a Harley mechanic, we bring the bike to the guy's home. He puts it on the lift, tightens the battery negative cable grounding stud (other end of negative cable) and voila! bike runs like a charm. Guess how I feel dishing out $200 for a failed diagnostic of a simple issue? I put 2 stars for the help I got in the past from the shop but... read more

Gemini Motorcycles is a top notch motorcycle facility that truly cares about the work they do. I recently had my handlebars and clutch cable changed on my Indian Springfield and could not be happier with the work done. Indian motorcycle owners know this is no small job! They also noted some issues that I never even thought of and were proactive in addressing. If you need work done on your motorcycle, please give Ali a call so they can get you scheduled. You will be happy you did! read more

These guys are the real deal. Needed full exhaust install on my r7. They did it in 1hr. They were booked the whole day but made some time for me... I'm really happy! read more

The service here is super awesome the people are really nice. When I walked in I wasn't sure how it would turnout but the people were really chill and relaxed read more

Gemini Motorcycles - I'm 5:2 sitting on a Kawasaki Ninja 300 - Motorcycle Repair Near Me - Sterling, Virginia

Ali and the Gemini Team are very attentive, knowledgeable and professional. They kept me in the loop during the entire time my Ducati was in service and gave me peace of mind. Great work! A++++ Service! Thanks Gemini Motorsports! read more

Brought my wheels and a new set of tires to Gemini to swap old tires for new. I brought them in during my lunch break in hopes that I would get them back the next day. Gemini had them done that afternoon, perfectly balanced and at a great price! I've put close to 500 miles on the tires and am completely satisfied with the quality of workmanship. Many thanks. The best compliment I can give is I'll be back! read more

Gemini Motorcycles - Avon Spirit ST - Motorcycle Repair Near Me - Sterling, Virginia

Took my bike in for service today. Ali is great with providing an honest and competitive pricing for work. Being able to set an appointment makes the process a lot smoother. I can't but suggest anyone who needs work done to bring it into Gemini! You can also browse around the inventory at MG motorsports while you wait read more

So I've brought my motorcycle here twice in the past year. Both times I was taken care of as if I was a friend. Ali is very knowledgeable and patient when explaining just about anything you need to know when it comes to 2 wheels. I was able to bring my bike in and was out the door in an hour and some change. Will definitely always bring any of my motorcycle needs here, to Gemini. read more

A friend recommended a take my bike to Gemini to get it fixed up. So very happy that I did. Ali & team provided solid and clear communication about what definitely was wrong as well as things I may want to look out for in the future. Got my bike back happy and educated. Look forward to doing more business with them in the future. read more

I had my suspension tuned and head bearings tightened here. Anthony and Ali worked with me to dial in my suspension to my weight, and it was a huge difference...completely worth it. Great rates and great people to deal with, I would return here again in the future! Edited: a week after the work was performed, my head bearings came loose again...this time it was way worse than before i took it to them. I called, they told me to come in and they would check it again. So i went there, and they said i needed new head bearings, which would cost around 450 parts and labor...compared to the 40 (for half hour labor) i spent to get it tightened. At this point, i knew i was being taken for a ride...i know the difference between bad bearings and loose bearings. So i took it to crossroad cycles, who charged me an hour of labor (120) to tighten it the right way (with the front end off the ground and actually loosening everything before tightening). a year later, my head bearings are still nice and tight with no play in the front end. I will also tell my cousins experience with this shop. He took his bike in for new tires (wheels still on the bike). After they were done installing tires, Ali advised my cousin that his chain was loose and tried to sell him on a chain adjustment. I know the chain was to proper specs before the tire install because i adjusted it myself and uuhhhmmm...arent you supposed to adjust the chain to proper specs after reinstalling the rear wheel after a tire change anyway??? Why should it cost extra for something to be put back together the correct way? Be weary of this place, if you dont know much about bikes they will take advantage of you!! read more

I bought a SV650S a month ago from MG Motorsports. Great, amazing bike. Mike was very honest and helpful in order to find a good motorcycle for me (beginner). He even took the motorcycle to my house since i didnt have a license by that time. A couple days ago, coming from Annandale (route 50) on a rainy night, the bike started loosing power and shutting down. I got home safe tho. That night around 11pm I texted Mike telling him about my experience. He told me that he would pick up the bike the next day. John came with his truck and picked up the next morning as Mike told me. Next day. Mike called me in order to explain what was going on. My bike needed new spark plugs. Mike covered all costs and got my bike back on the streets by that night. These people are amazing! I am glad I bought this bike from them. Thanks once again Mike, John, and Anthony!! read more

I went in and talked to Ali about getting a tune up done on my 2002 Suzuki VL1500. I let him know that it had been sitting in storage for the last three years, by the previous owner. He told me some things that I could try to do at home to save some money and he said that they were more than happy to do the work for me if I wanted. I feel like he's a really honest guy and not just out to take peoples money. I will absolutely take my bike there for any future issues that I may encounter. read more

I had a good first experience with Ali. I was in and out and was given good advice on issues with my bike. I ride a custom Busa with a 240 swingarm, so I don't drop my bike off to just anyone. But with his professionalism and knowledge I am a return customer. Thanks. read more

Hiked up here from about 45-50 minutes away to have my suspension tuned. Was the most inexpensive in comparison to every other shop, but the highest caliber of work possible. Will definitely be back if I need to bring my bike to a shop again! read more

This is my spot. Read my review and give them a call. Anthony and Ali run a first class business. I have two street beast and they take care of customizing, servicing, and making sure my bikes stay in tip top shape. Bring your bike here if your looking for trustworthy and honest people to take care of your most precious asset. Proceed with confidence this is a great shop with knowledgeable people!!! And if you don't know now you know .... read more

Anthony and Ali were extremely knowledgeable and helpful. I brought in my bike and got new tires put on, their customer service was amazing. I will definitely be coming back for all my future services. They are friendly and welcoming. I would highly recommend them for any motorcycle need. read more

Anthony, Ali and Tyler are great. This is my second bike, and they've done all the work to both. I recently had some significant modifications done to a brand new Raider SCL, and they were fast, professional, CLEAN, and the work is superb. If I could post pictures on here of before and after I would, but I cant! I will be posting them on their facebook page though, so GO CHECK IT OUT! Fantastic shop, great group of guys, and great price. Thanks boys! read more

terrible customer service! took a rim and tire that was leaking from valve stem due to the rubber gasket being dry rotted. was quoted price of $22-$24. ali could not find same size valve stem in his catalog so he recommended drilling hole to install .08 mm valve stem. when tire would not hold air he blamed it on the rim or tire. he then installed tube in the tubeless tire without confirmation from myself. he then charged me $114 and when I told him that was unacceptable he insulted me by telling me that I did not know how billing worked. when i went to pick up tire he would not let me see the tire until I paid, then he would not accept credit card and told me he did not trust me and I had to pay in cash. on top of all that it took a week to complete job! I would not trust these clowns to work on a tricycle! these morons also insulted me in the repair order description stating they were not at fault because the tire was leaking when i brought the tire in. anyone thinking of taking your bike to gemini BEWARE!!! read more