Endless no-shows, ignored warranty repairs, and zero accountability
Working with Cameron Carruthers and Dynamax was easily one of the most frustrating experiences I've had with an auto shop. Beyond the initial wrap installation, their aftercare, communication, and commitment to standing behind their work is practically non-existent.
***Repeated No-Shows & Disregard for Time: They repeatedly scheduled appointment windows for mobile service, washes, and fixes, only to miss them without any prior heads-up. On multiple occasions, I was left waiting for hours before having to reach out myself just to find out no one was coming.
***Ignored Warranty Issues: Within the 90-day warranty window, I brought up multiple issues--including the vinyl wrap lifting on certain edges and the rear emblem failing to adhere properly. Cameron promised to fix these issues, but delayed continuously (blaming scheduling and weather) before eventually going completely silent.
***Unfulfilled Promises: During the sales process, Cameron assured me he kept extra rolls of the exact wrap material batch on hand for future panel re-wraps. When I actually reached out to get a quote to re-wrap a bumper and fix the lifting warranty items, he ghosted completely.
***Hiding Behind Auto-Responders: Trying to get an answer from this shop requires constant chasing. You will get automated "24/7 Hotline" text bot responses, but zero actual substance or follow-through from the owner.
Save yourself the head-aching micro-management and go to a professional shop that respects your time and honors their warranty commitments read more