Josh provides the customer service that is beyond expectations, especially these days…read more Had some trouble with the hand brake on my 2007 Road King. I picked up a new piston and was having trouble replacing it myself. By luck I ran across his shop. Reached out and he was incredibly responsive and accommodating. I brought the brake master cylinder into him, went to the store down the road, came back and it was fixed. He gave great suggestions for bleeding the cylinder and then the brake lines. Brakes are back to normal. All good.

This shop will make you forget the dealer and their overpriced T shirts. This is where to take your…read morebike for service, upgrades, and repairs. If you want to be treated like a valued customer, take your bike to a small place that's focused on good customer service and good craftsmanship.

Ali appears to be gone. The shop is bare and the guy behind the counter said that they were no…read morelonger there. Sad to see them go - they always did good work for me.

I had a very frustrating experience with this shop. I was told I could pick up my motorcycle before…read more5 p.m., so I took time off work, hired a towing company, and waited over two hours at the shop. No one showed up, no calls were answered, and no response to my email until the next day saying they were "closed due to unforeseen circumstances." This lack of communication cost me money and wasted my time. On top of that, I provided all the correct parts for the repair, but the bike still wasn't fixed. When I questioned the charges, I was told I should pay in full regardless of the outcome. The mechanic also claimed taking my bike without an appointment was a "favor," even though he saw me drop it off and could have simply asked me to take it back if he wasn't going to fix it. To make matters worse, he charged me every penny without considering any adjustment to the bill, even though I lost money on towing and wages because he was unavailable and unresponsive. His emails throughout this process were hostile and dismissive, showing bad faith and very poor customer service. Things happen, but a professional shop should take responsibility, communicate clearly, and not leave customers stranded with bills for incomplete work. Based on my experience, I cannot recommend this business.

So far, I've taken two of my bikes to RNR, and they always do a stellar job. I recently had a slip…read moreon mount and ECU Flash done to my GSX-R 750, and its like night and day. My bike sounds amazing, and feels so much smoother on the throttle pull. Great customer service from the front office to the garage. I will be brining my bike back for a Dyno-tune soon, and also will bring her back for routine maintenance. Definitely recommend !

This is my go to motorcycle repair/maintenance shop. They have been servicing my FZ07 for over 1…read moreyear now and I'm always happy with results and customer service. Rick and team greet you immediately and make you feel welcome And wanted. They perform the work as requested in a fair time frame. Communication is simple, call make an appt and get an email confirmation of the work requested immediately after the conversations I just got a duel sport wr250r and plan on taking it here for new tires, chain and upgraded sprockets/gears. Would recommend RNR to anyone seeking honest work at fair prices...

Quality Staff, Quality Service!…read more We moved to the Sterling, VA area this past June and since the move, my daughter Celeste has been aching to get another motorcycle. She did her research and was blessed to find MG MotorSports less than 15 minutes for our new home. The crazy thing about her motorcycle journey is that the first time we had ever been in the Sterling area was when we attended our first ever "Finish The Race" gathering at Calvary Temple. At the time we never envisioned living here now. MG Motorsports exemplifies the true sense of community with just how they show their sense of professionalism with their customers. From beginning to end My daughter and I were impressed by the attention to detail in helping my daughter feel confident in her selection. Both Zach and Greg made themselves available for any and all questions and final delivery scheduling. I knew the hand shakes were true and a lasting relationship in this communities motorcycle world was there for her going forward. I strongly recommend to anyone interested in a quality motorcycle purchase to take yourselves to MG MotorSports

Mike, his wife and the entire team at MGMotorsports are fantastic!…read more I purchased a 2023KLR650S in July and the price was the best I could find anywhere in the country. Part of the reason I say this is because I know they couldn't have made a lot of money on this sale. Yet every single interaction was a pleasant surprise! When I called about the bike Mike answered all my questions in a straight forward manner. He quickly told me the out the door price, the history and condition of the KLR (even sent me a video of it) reconfirmed that it was ABS, the crash bars and racks were included, they had copies of the service records, only had 780 miles on it. He was patient during the process of me wiring MGMOTORSPORTS the payment. His communication was excellent. He also offered reasonable shipping from VA to OK or agreed to store it a couple weeks until I could pick it up. When it came time to pick it up Mike personally met me at a subway station and drove me to the shop in Sterling. The motorcycle was ready to go and his wife was great with all the paperwork ready. I watched and listened as they dealt with other customers and they were sincerely pleasant with everyone. When it was time to leave, Mike and an employee checked the fluids, tire pressure, ect, one last time in front of me. We shook hands, he had an employee lead me in a company truck out Sterling to the main road headed west so I wouldn't get lost. Every couple of days as I leisurely rode back home to Oklahoma Mike would text me to make sure everything was good and askif I had any questions. I know this long winded, but for once something that seemed too good to be true, WAS TRUE@ My email is rsnowder@gmail.com and I will gladly answer any questions about my experience with MGMOTORSPORTS! Bob Snowder

Don't waste your time with these guys, they will waste yours without hesitation. All they care…read moreabout is themselves. First thing in the morning, I confirmed with two different employees (Riley and someone else who picked up the phone) an appointment for 4:30 PM to test drive a vehicle. I even showed up early and when I got there they told me they just sold the car. The excuse was "I thought it was 4 PM". Apparently these guys lack even the most basic communication skills. Typical shady used car business. They do not respect others' time. Whoever responds to all of their bad reviews is also short tempered and unprofessional. Check out their Google reviews. Don't trust all the positive reviews here. Many of the user accounts have only a single review. Presumably fake accounts made by one of their employees to boost their ratings.

Dishonest and unprofessional experience with a 2004 black Jeep Wrangler TJ…read more I found this Jeep on Carfax and contacted Emon at Euro Auto Sports. Before going there to test drive, I specifically asked about getting a PPI, and he said that was no problem. During my test drive, I found a serious front-end bushing/steering issue. The Jeep was shifting aggressively at any speed, and at highway speeds it was bad enough that it felt like the vehicle could push itself into another lane. This was a major safety issue. Emon agreed to repair the issue. During the repair process, the Carfax and website listings were removed. Several days later, he told me the Jeep was fixed and raised the price from $9,999 to $10,999 due to the repairs. When I asked for a detailed list of the work performed and parts replaced to justify the price increase, he avoided providing that information and told me the repairs would simply show up on Carfax. The following morning, I scheduled a PPI to verify the repairs. At 11:15 AM, only 15 minutes after his shop opened, I notified Emon that the mechanic would be arriving that day. He immediately claimed the Jeep was no longer available because someone had supposedly been waiting before opening and placed a deposit at 11 AM. I asked him to let me know if the deal fell through for any reason, but he became aggressive and said he would not be updating me because the buyer was "definitely buying it." The timing was extremely questionable. After days of discussing the vehicle and repairs, the Jeep suddenly became unavailable the exact moment I arranged for an independent inspection. The next day, the Jeep listing was back on Carfax. I had a friend call a week later asking about the Jeep, and Emon said it was still available. The entire process felt dishonest and raised serious concerns about what information was being withheld. I no longer trusted Emon or the way this transaction was handled. Anyone considering this specific jeep should be extremely cautious. Get an independent inspection, verify every repair yourself, and do not rely solely on what you are told. I would also strongly recommend reading through how Emon responds to negative reviews before deciding to do business here. The hostile and unprofessional way he responds to customer criticism is concerning, and I would not be surprised if this review receives the same treatment.

They did an outstanding job working on my Mercedes Benz. I brought it in for a routine…read moremaintenance procedure and now it is running like a brand new car.

I personally went to Gainesville Garage & Trailer Sales before my appointment to explain that I was…read morebringing my four-year-old vehicle in for a thorough checkup before a 1,200-mile trip. I specifically explained that it was important for me to speak with the mechanic after the inspection so I could understand not only whether the vehicle was currently safe to drive, but also whether there were any developing issues, wear items, or concerns I should be aware of going forward. Since I paid for a multipoint checkup, I think it was entirely reasonable to expect an opportunity to ask the mechanic a few questions about what he actually observed during the inspection--not simply be handed a general "everything looks fine" conclusion. After the inspection, I paid the charges but was told the mechanic was not available to speak with me. I asked that he contact me afterward, but no one did. I called again and received no response. Because I had been led to believe I would be contacted, I ultimately drove back to the shop in person, only to then be told that mechanics do not speak with customers. That was particularly frustrating because I had made my expectations clear before the appointment. I did not bring the vehicle in merely to receive a generic assurance that "everything is fine." I wanted the benefit of the mechanic's actual observations after examining the vehicle, especially before a 1,200-mile drive. At this point, despite paying for the evaluation, I have very little understanding of the actual condition of my vehicle beyond a summary declaration that all was well. If all I wanted was a rubber stamp, I could have gone elsewhere. What I expected was a meaningful inspection followed by enough communication to understand what was found and whether there is anything I should monitor, maintain, or address in the foreseeable future. I'm frustrated that, after paying for what I expected to be a meaningful evaluation, I now have to take my car somewhere else and pay again just to get the proper assessment and explanation this shop failed to provide.

If I could leave 0 stars I would prefer that. This place had our car for over 3 weeks, kept saying…read more"oh it won't take long".....sent the estimate to the incorrect email after telling them twice. Then say "oh another week" calls back to some man just mumbling nonsense that is not understandable into the phone, so my boyfriend went in person to talk to them. We hear "oh it will be next week"....he goes back and the car is still sitting in the SAME spot as before. We will be taking our business elsewhere and are considering action for unfair business practices.

I called 1 week before to schedule a custom alignment and i told them i have coil overs…read moreI go in 1 hr ahead of schedule just in case and also to clarify what i need done . I go in and they start asking me questions that were already answered 1 week ago. I told him i need a alignment and the suspension has to be fixed cause obviously i have coils.I waited almost 2 hrs just for them to tell me oh we didnt touch the suspension but it seems to be a few inches off , which is dumb i wouldnt have a problem if they charged but its crazy for alignment to take 3hrs and still have not touched the suspension at all. I heard alot of good stuff from them thats why i came here

Never a "great" day when you find yourself here (probably because you've been in an accident) but…read morethe staff and location itself is pretty efficient! Large check in area, several kind ladies who answer all your questions and understand your dilemmas. The owner himself performs checks on vehicles, they work hard and know what they are doing. I've come here after an accident and within a few days all was taken care of, they have a rental spot in the same place and they set me up without any hassles. Most recently, I came for a quote from damage I sustained getting a service done elsewhere and they took care of it easily and even offered to print out multiples in case I wanted to consider a rental charge as well. Highly recommend this spot if you are in a pickle and want to be in good hands with expert help!

Trusted and reliable place to come for car service. And the value for your money, we love bringing…read moreour cars to this shop.