I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

We're so lucky to have this drugstore in Vienna! It stocks everything you might need and is like…read moresomething out of MAYBERRY (if you're old enough to remember that old TV show about a small town). The pharmacists, cashiers, and clerks are friendly, patient, and knowledgeable. If you need pet food, ice cream, bottled or canned drinks, toys, surgical supplies, candy, personal care items OR medicines, this is the place to come. It's conveniently located in a strip mall so if you need to do other shopping while you wait for a prescription, you can (dry cleaning, dog supplies, an Urgent Care, a few restaurants, etc.). I can't say enough positive things about Vienna Rexall. Long may it last!

I was told to come to this location to pick up medication for my sick dog. It had already been an…read moreincredibly stressful weekend so I was just ready to get him the pain meds he needed and call it a week. When I received a phone call from them, I spoke with an incredibly rude woman. It was obvious English wasn't her first language as I could barely understand her. But the worst part was that the entire time, she seemed to be giggling either at what I was saying or to whom ever was next to her. It was to the point I asked her, "What's so funny" to which I was met with silence. Considering you're a pharmacy, you should expect the people you call to be experiencing difficult or at least abnormal times in their lives but you're going to sit their and laugh while you're on the phone with them?. What a sour experience this was.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

I highly recommend Zask medical supply located in Alexandria, Virginia. They have the most highly…read morereliable products and outstanding customer service. Tony and the team make themselves available any time to assist customers in product selection, product use and navigation of relevant APPs. The Zask Medical team are also highly experienced in many of the subtle nuances that are important for deciding between different medical supply products. That are particularly experienced and the use and nuances of CPAPs For new CPAP owners Tony and his team take the time to provide detailed instruction and subtle nuances about operation that you don't ordinarily find in the manuals and even on the online information on YouTube. For experienced CPAP users Zask is also quite amazing. They take the time , if you ask, to help you in navigating the various Apps related to various medical products. This is above and beyond what you would get from most retailers. In addition, the ZASK team are very good about supply product service. ......And not just products that they sell. I was having trouble with a resmed travel CPAP that I purchased a couple of years ago from another retailer and Tony was kind enough to help me fix a problem without any charge-- just as a courtesy for being a customer. I can't say enough good things about Zask !!!

Friendly, efficient staff with a wide inventory of products. I rented a knee scooter at a better…read moreprice than others in the area.

Medical supplies, free home prescription delivery, accepts all insurances, and can have all meds…read morenot in stock available the next day....with super friendly staff and NO WAIT! YES PLEASE!! Should be everyone's "go to" choice for local pharmacy!

We were having a lot of difficulties at another local pharmacy with our prescriptions until we went…read morehere. They took the time to explain the situation after they called our doctor and insurance. They talked to us with compassion and listened to our concerns and made us feel respected. Great place I recommend everyone to go here for their prescriptions.

We Went Here Right After Our Appointment Nearby To Take A Look At Availability Of Some Scripts For…read moreMedical Assistance. The Place Was Mildly Hidden Away But To Our Surprise It's A New Location In Fairfax As Their Main Was Out In Maryland. We Rang The Doorbell & Got Help From Steve Who Was Very Helpful Showing Us The Broad Selections + Options Of Medical Supplies & Made The Process Smooth With Already Knowing What Options Were Covered By Health Insurance & What Was Not Which Made The Decision Process Easier For All Of Us! Thankful That One Of The Items Was Covered By Our Health Insurance & The Other Was Decently Priced Plus Given A Free Grabber From Our Salesman Steve!

Superlative service when we needed it most! My husband was barred from reentering the Regency Care…read morenursing home where he had been for three months after we took him for assessments. We were completely unprepared for him to be home. I called Spectrum late in the afternoon on a Tuesday and spoke to a very helpful lady. As promised they searched inventory for an appropriate ramp; a gentleman called Tuesday to tell me he had found one. On Wednesday two gentlemen delivered and set up a rental hospital bed, lift chair, ramp, rolling tray and wheel chair . They were efficient, completely professional and cheerful. The prices are reasonable. I recommend Spectrum without reservation.

The airlines broke my husband's wheelchair and they contracted with Stuart to fix it. We had the…read morechair back in less than a week, working better than ever. Stuart is caring, dependable and communicative. I feel lucky we found him as we'll now use him for any of our own medical equipment needs. Highly recommend!

On a flight to DC, the airline broke my mobility scooter. They contacted Stuarts Medical, who…read moredelivered a loaner scooter to me within hours of arrival (in the evening when most other businesses were already closed), and picked it up when I was ready to fly home. They provided everything I could need to get through the trip. They were instrumental in getting the airline to purchase a new scooter for me. They know exactly how to support those with mobility challenges and do a fantastic job of meeting customers' needs. I can't thank them enough. Without their support, I would have been stuck with a manual wheelchair and would have had to skip many of the outings during my business trip. Thank you, thank you, thank you!!!

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!

Had been looking all over for a small part for a Bruno scooter lift. They had one but was not sure…read moreit would fit. Brought the lift in and Ben was awesome. He double checked everything with Bruno and then installed the part. Great way to do business

Made a huge difference in one week . sleepEd 8 hours the first night…read moreWould recomme to anyone. Also found out a lot of people use the Machine but don't talk about it

Website unable to process orders, phone orders are inefficient. Takes multiple days to get anything…read moredone.