I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

We needed a in-home hospital bed for my dad post surgery unexpectedly, and I called multiple…read morecompanies on a whim. Mobility City called me back very quickly and Bennett was honest, patient, and supportive with talking me through our needs, and quickly getting us what we needed. Delivery happened within 24 hours, we were able to pay by credit card over the phone, and the delivery was smooth and easy, and friendly. They are a small business, with a personal touch, and Bennett is friendly and hard working. Always nice to know that small businesses can still do great work with a personal touch.

Service was exceptional. I was quoted a price on the phone for a shower chair that I needed the…read morenext day for my mother that was coming home from the hospital. Not only was the salesperson very friendly she said she quoted the wrong price and it was actually cheaper. Win!

I want to express my appreciation to Mike McDonald and Chair for Stairs for their outstanding work…read moreon my UP Stairlift repairs. Mike demonstrated exceptional professionalism in our initial conversation by accurately diagnosing my issue. We promptly scheduled a service call within one week, which was impressive. Mike arrived on time and was fully prepared to tackle the problem. He quickly identified the issue and had all the necessary parts and tools to complete the repairs seamlessly. After finishing the job, he thoroughly cleaned the stairlift and ensured everything was left in excellent condition. Moreover, the price for the repairs was very reasonable. I highly recommend their services.

From the minutes I called Mike, I knew exactly he is a genuine until we met so he could fix the…read moreprevious stair lift installer's mistakes. He proved to be the person I thought he is, very honest and delivered a great service. His professional work is only the result of great experience. I have two stair lifts in my assisted living facility. Mike is a great guy to hire, and to have as a friend. Reasonable rates, awesome service and great results. Mike, thank you so very much to put my worries to rest.

Really bad and irresponsible company. I ordered a gait trainer for my 2 year old son. After couple…read moremonth I received it but the size is completely wrong. I been calling back to them to have it fixed. But they keep putting up all kinds of excuses and ignoring the problem. It's been almost 9 month. Still no answer from them about how to resolved the problem. I am about to call Medicaid and tell them what is going on and switch the order to a different company. I am so regretted to pick this company.

Please avoid at all costs…read more Customer service, order process, waiting time, ... everything is just unreasonable and rude We were assured the equipment was for us to keep as it was highly customized - not a rental Extreme delays (of 7 months +) to deliver the final product, claiming supply demand chain reasons We are still waiting on the motorized wheel part, *more than a year after the order was placed* The equipment was 1000000% usable without that part but still not offered to us, claiming "missing part comes in a month" Now that insurance has stopped paying for equipment, they want to pick it up Please skip the pain and go to another provider

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!

Had been looking all over for a small part for a Bruno scooter lift. They had one but was not sure…read moreit would fit. Brought the lift in and Ben was awesome. He double checked everything with Bruno and then installed the part. Great way to do business

Very quick reply but do direct to them. Can and made adjustments and solid installation. Prices…read morehigh but only firm I found that really specializes in home safety inspection and installation

From the owner: At GoGo Access, we're not just a home accessibility solutions company; we're your partner in…read morecreating spaces that empower and liberate. With a mission to make homes safer and more accessible, we bring decades of dedicated experience in the aging-in-place business to the heart of the community. As you embark on enhancing the accessibility of your home, GoGo Access stands ready to transform your living space into a haven of safety, comfort, and independence. Your journey to a more accessible home starts here

The Walgreens app and the service are not connected. Further- the attendee was virtually gloating…read morewhen they said insurance hadn't processed it yet. I said that I get medicine fill there all the time- surely you know I'm covered (just picked up medicine there days ago). Lady said , so reee.

How is it that I put a rx in on Thursday morning, the automated system tells me it'll be ready to…read morepick up on Saturday at 11, and then it's "not ready" on late Tuesday afternoon? And while I'm standing in line, I get a text that it's not ready, days after it should be. And I waited in line for a while just to confirm. Walgreens in general are such a waste of space.