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Stuarts Medical

5.0 (6 reviews)
Open • Open 24 hours

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Medical House Supply Group - Power Wheelchairchair and Power Mobility Scooters

Medical House Supply Group

(45 reviews)

$$$

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

Mobility City of Fairfax County VA

Mobility City of Fairfax County VA

(7 reviews)

I have rented a great scooter from Bennet Helfgott at Mobility City twice now from the Boston area…read moreand have chronic illnesses that require me to rent scooters when I travel. I need the scooter to visit my daughter at a local university in DC and the campus is large!   The scooter was like new and so simple to drive and put in and out of my car.  It is heavy and I need the help of my daughter to take it in and out of the trunk, but after that, I'm all set to use it alone.  It also comes apart to help with lifting the pieces and put it in my car.  Bennet showed me how to take it apart and put it back together for easier mobility in and out of my car.  It is simple to do!   Bennet is amazing!!!  As the other woman said in her review, "He is incredibly responsive, customer focused, and truly cares about his clients. He is a rarity in this field and I highly recommend him!" Bennet dropped the scooter off at the home I where I was visiting and picked it up the morning I was headed to the airport.   Bennet did this with a last minute booking (2 days notice both times) and accommodated my schedule and delivered.  When I met Bennett, he was kind, thoughtful and cared about my needs for the use of the scooter.   I highly recommend Bennet and wouldn't go anywhere else for a scooter rental in the DC area!

We needed a in-home hospital bed for my dad post surgery unexpectedly, and I called multiple…read morecompanies on a whim. Mobility City called me back very quickly and Bennett was honest, patient, and supportive with talking me through our needs, and quickly getting us what we needed. Delivery happened within 24 hours, we were able to pay by credit card over the phone, and the delivery was smooth and easy, and friendly. They are a small business, with a personal touch, and Bennett is friendly and hard working. Always nice to know that small businesses can still do great work with a personal touch.

East Coast Rehab

East Coast Rehab

(8 reviews)

Landmark

Excellent experience with John and his team. My son's wheelchair came in earlier than the expected…read morearrival time. We were able to get an earlier appointment and were fully briefed on all the aspects of the chair. We did have one problem with the battery not holding a charge, but John and his team were able to fit us in, switch out the battery and we were good to go. Excellent communication with Jessica, no issues with billing our insurance. Everything was perfect. Thank you

We had nothing but poor service and bad experiences with East Coast Rehab. They do not return…read morecalls, and ignore email queries. We purchased an expensive piece of equipment, paying on delivery with the promise of our insurance claim going in the same day. Three months of chasing East Coast has now resulted in us being told that the insurance company "did not receive" the first claim, and that the second claim was returned for more information. Not a single piece of correspondence from East Coast throughout this time. They either do not know what they are doing or they are very under-staffed and inexperienced. Either way, unless you are willing and able to pay thousands for items that are covered by insurance and not see your reimbursement for more than a quarter of a year, go elsewhere. Additional info: and now, a month later, our claim was denied as East Coast failed to provide the information requested. We are out of pocket thousands of dollars.

Stuarts Medical - medicalsupplies - Updated October 2026

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