I want to express my appreciation to Mike McDonald and Chair for Stairs for their outstanding work…read moreon my UP Stairlift repairs. Mike demonstrated exceptional professionalism in our initial conversation by accurately diagnosing my issue. We promptly scheduled a service call within one week, which was impressive. Mike arrived on time and was fully prepared to tackle the problem. He quickly identified the issue and had all the necessary parts and tools to complete the repairs seamlessly. After finishing the job, he thoroughly cleaned the stairlift and ensured everything was left in excellent condition. Moreover, the price for the repairs was very reasonable. I highly recommend their services.

From the minutes I called Mike, I knew exactly he is a genuine until we met so he could fix the…read moreprevious stair lift installer's mistakes. He proved to be the person I thought he is, very honest and delivered a great service. His professional work is only the result of great experience. I have two stair lifts in my assisted living facility. Mike is a great guy to hire, and to have as a friend. Reasonable rates, awesome service and great results. Mike, thank you so very much to put my worries to rest.

The airlines broke my husband's wheelchair and they contracted with Stuart to fix it. We had the…read morechair back in less than a week, working better than ever. Stuart is caring, dependable and communicative. I feel lucky we found him as we'll now use him for any of our own medical equipment needs. Highly recommend!

On a flight to DC, the airline broke my mobility scooter. They contacted Stuarts Medical, who…read moredelivered a loaner scooter to me within hours of arrival (in the evening when most other businesses were already closed), and picked it up when I was ready to fly home. They provided everything I could need to get through the trip. They were instrumental in getting the airline to purchase a new scooter for me. They know exactly how to support those with mobility challenges and do a fantastic job of meeting customers' needs. I can't thank them enough. Without their support, I would have been stuck with a manual wheelchair and would have had to skip many of the outings during my business trip. Thank you, thank you, thank you!!!

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

I highly recommend Zask medical supply located in Alexandria, Virginia. They have the most highly…read morereliable products and outstanding customer service. Tony and the team make themselves available any time to assist customers in product selection, product use and navigation of relevant APPs. The Zask Medical team are also highly experienced in many of the subtle nuances that are important for deciding between different medical supply products. That are particularly experienced and the use and nuances of CPAPs For new CPAP owners Tony and his team take the time to provide detailed instruction and subtle nuances about operation that you don't ordinarily find in the manuals and even on the online information on YouTube. For experienced CPAP users Zask is also quite amazing. They take the time , if you ask, to help you in navigating the various Apps related to various medical products. This is above and beyond what you would get from most retailers. In addition, the ZASK team are very good about supply product service. ......And not just products that they sell. I was having trouble with a resmed travel CPAP that I purchased a couple of years ago from another retailer and Tony was kind enough to help me fix a problem without any charge-- just as a courtesy for being a customer. I can't say enough good things about Zask !!!

Friendly, efficient staff with a wide inventory of products. I rented a knee scooter at a better…read moreprice than others in the area.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

This firm is great. Needed emergency installation of a stair lift in a two-story home when I broke…read moremy ankle and required surgery. Called 5 other firms before I found Mobility ASAP, all the others had waiting periods from 3 days to 2 weeks. Hey, folks, this was an emergency! Mobility came out that afternoon, and rental stairlift was installed next day. Everyone was very professional, and installer cleaned up and then spent all time necessary to show me how to use the lift. Recieved a follow up call the next morning. Class outfit. Would use again and recommend highly.

I just wanted to let management know what a wonder staff they have at the actual wharehouse. I…read moredesparately needed a pediatric mask for my son to be able to take his medication and the doctor thought we'd be able to get one at CVS. She was wrong, in fact the only place that physically had the masks in the DMV area that I could find was this location. Of course there are plenty of online vendors but I needed the mask yesterday. I am able to leave work early but the internet says the wharehouse location is open until 7pm. I get there at 5pm when they actually close. The two employees see me in the parking lot and ask why I am there. I tell them my story, the woman remembers I had called earlier. The two agree to reopen the store, we wait for the alarm which has to be reset and they get me the pediatric mask with one to spare, just in case. I am so grateful. I did thank them but wanted to also let others know of the kindness and generocity of spirit they have in their staff. Good job, I will be a returning customer. FYI: I live in Burke, Va (by Fairfax) so this isn't the closest medical supply store, just the best.

I have nothing but good things to say about this company! We had scheduled a wheelchair to be…read moredropped off at a location we had booked for my family and I outside of Washington DC. When we arrived at the location, we found it was not the safest area to stay. I contacted the company right away and decided it best to cancel the reservation, due to lack of knowing where we were going to stay for the week. As soon as I got to the new hotel, I contacted them again via email and asked if they could drop it off at the new location in the morning. Unbeknownst to me, I woke up to a wheelchair already there, because they brought it in the middle of the night!! The communication process was fantastic, they responded as soon as I emailed them. Both th woman & gentleman I spoke to on the phone were pleasant, caring & informative. When we returned the wheelchair, they actually found that there were pamphlets and things in the wheelchair pocket that my parents had left, so they emailed me and said they would mail those things to me. Stellar customer service!

I had my 2013 Highlander for a few years and one day a puddle of water appeared on the driver side…read morefloor mat. I took it to my local mechanic and they cleaned the cowel under the windshield and snaked the sunroof. While it slowed the leak, it'd still leak after a rainstorm, even with mild rains. Someone told me about Seatco and I took it there for an estimate and left it for couple of days. They took out some other areas which cleared the leaks! We had a major storm couple of days ago and NO leaks! So if you have any water leaks or issues inside your car I would definitely recommend Seatco!

A prior owner of my SL 550 had a sound system that was very inexpertly installed causing…read moresignificant damage to the interior trim. Matt and his team were terrific. Matt sourced hard-to-find parts from Mercedes and his team did a terrific job getting everything fitted and installed. Great communications, terrific work, reasonable price... cannot recommend Seatco enough...