My wife owned two scooters that i thought needed a new battery when in fact scooter one which…read morecontained a lithium battery was unfixable and the cost to replace was outside of my budget. Scooter 2 was basically an operator error while attempting to charge the battery I was unaware of the fact that the vehicle needed to be in the drive mode. Steve was patient, thorough and knowledgeable. He never tried to up sale me on anything and was just a decent person. I have walked into many types of businesses and instead of being helped I would immediately be approached to buy something. Not Steve's style he educated me and made suggestions that made good sense for my predicament. I would recommend and refer friends, family and whomever is in need of good courteous service from a REAL MECHANIC and a NICE GUY.

I had the unfortunate experience of having my hand controls, seat lift and wheelchair lift put in…read moreat Truck n America. They did such a bad job and after ONE year of taking it back and having it worked on again and again I realized I needed to find a REAL mechanic. Steve at Fancy Vans is fabulous. He contacted the supplier of the chair and took it apart and installed it right. The chair finally sits straight and all 6 of the controls on the controller work instead of just 2. My hand controls are finally like they should be. And I am very happy and feel like I can go somewhere without worrying about my chair not working Steve now has a customer for life. I will never go anywhere else. Thank you!

I have been using them for many years to help with concerts at the US Capitol building lawn. They…read moreare a truly professional organization. Their wheelchairs are in pristine condition. They are always punctual with on time deliveries and pickups to my location. A lot of my events require up to 30 wheelchairs to be delivered to secure locations. I have come to rely on Jey and his staff. They have an amazing work ethic and their service is the best.

Our organization has rented from Jebessa for some time now. He has always been very accommodating,…read moreespecially when someone needs a last minute rental. We recommend Express Mobility Services to anyone and everyone because there team never disappoints!

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

I highly recommend Zask medical supply located in Alexandria, Virginia. They have the most highly…read morereliable products and outstanding customer service. Tony and the team make themselves available any time to assist customers in product selection, product use and navigation of relevant APPs. The Zask Medical team are also highly experienced in many of the subtle nuances that are important for deciding between different medical supply products. That are particularly experienced and the use and nuances of CPAPs For new CPAP owners Tony and his team take the time to provide detailed instruction and subtle nuances about operation that you don't ordinarily find in the manuals and even on the online information on YouTube. For experienced CPAP users Zask is also quite amazing. They take the time , if you ask, to help you in navigating the various Apps related to various medical products. This is above and beyond what you would get from most retailers. In addition, the ZASK team are very good about supply product service. ......And not just products that they sell. I was having trouble with a resmed travel CPAP that I purchased a couple of years ago from another retailer and Tony was kind enough to help me fix a problem without any charge-- just as a courtesy for being a customer. I can't say enough good things about Zask !!!

Friendly, efficient staff with a wide inventory of products. I rented a knee scooter at a better…read moreprice than others in the area.

Jorge was fantastic! Was very accommodating for my electric scooter need, quick to respond. I have…read morestairs to my unit and he was able to navigate them with easy. Will definitely use orthopedic mobility rentals again whenever I need a wheelchair or electric scooter. Thank you again!

We needed a wheelchair for Grandpa to attend a ceremony at MCAS Quantico. Jorge is friendly &…read morevery professional. Our rental was delivered to our first hotel in Woodbridge then picked up at our second hotel in DC. EXCELLENT service. I highly recommend for any family needing a rental for Quantico.