Loved your scooter got stuck in the room hotel gave another room it was great went along way loved…read moreit hard on subway learned how to operate it bad driver went to fast daughter helped me now I know how to use one thanks help me a lot at 81

Do NOT recommend! And this company really does not care if you have any issues with their products…read more They gave me a scooter that was who knows how old, and not only did the battery not last as long as it's supposed to, but the battery indicator was inaccurate. It died on me twice even though the lights did not indicate that it was low. The first time we thought the battery hadn't been fully charged before they dropped it off at the hotel, because it's supposed to last 6-8 hours and only lasted for 5, but no, it only lasted 5 hours the second time as well. Nobody from the company could help us when we got stranded, they told us we had to push it back to the hotel ourselves. How are people with limited mobility like myself supposed to do that? My 80 year old mother tried pushing it but the wheels kept locking up. We got stuck in traffic in the middle of the street twice! Finally a nice couple offered to help and we slowly but surely got it back to the hotel. The second time we got stuck with it in a museum. Security agreed to let us leave it there but then Scootaround said they would only pick it up where it was dropped off so we'd have to bring it back to the hotel again. Not possible. So they finally said they would retrieve it at the museum. No refund or even partial refund. Customer service was rude and not well informed at all about their products. Shame shame.

It's so nice to have an alternative to the big chain drugstores. The pharmacy counters at Walgreens…read more& CVS nearby in Clinton tend to be understaffed and chaotic (through no fault of the employees) while Pulse is just an easy straightforward experience. I absolutely recommend it.

It's nice to support a small local business. The folks who work here are very welcoming, polite,…read moreand knowledgeable. I hope Pulse remains a fixture of Clinton for a long time.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Very quick reply but do direct to them. Can and made adjustments and solid installation. Prices…read morehigh but only firm I found that really specializes in home safety inspection and installation

From the owner: At GoGo Access, we're not just a home accessibility solutions company; we're your partner in…read morecreating spaces that empower and liberate. With a mission to make homes safer and more accessible, we bring decades of dedicated experience in the aging-in-place business to the heart of the community. As you embark on enhancing the accessibility of your home, GoGo Access stands ready to transform your living space into a haven of safety, comfort, and independence. Your journey to a more accessible home starts here

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!