I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

My son broke a piece of his nebulizer on a Sunday morning, and I am so grateful JK Medical Supplies…read moreis open on Sundays. The proprietor had the equipment we needed and was very nice to talk to. Thank you!

A great customer experience! My sister bought a walker somewhere else online recommended by her…read morerehab facility. She didn't realize she'd have to put it together and was unable to complete the process. We reached out to JK to see if they would help since she did not purchase it there. The owner could not have been more helpful and we wish we'd have shopped with him to begin with and will do so in the future.

Best experience ever! I felt that we could not have received better service anywhere else! A…read morespare battery was only needed for one very steep hill during our 6-day stay for America's 250th! Jebessa made the transaction seamless and quite affordable!

I have been using them for many years to help with concerts at the US Capitol building lawn. They…read moreare a truly professional organization. Their wheelchairs are in pristine condition. They are always punctual with on time deliveries and pickups to my location. A lot of my events require up to 30 wheelchairs to be delivered to secure locations. I have come to rely on Jey and his staff. They have an amazing work ethic and their service is the best.

Karter's Medical Supply is the best! We were in town for only a few days to visit the museums. Two…read morepeople in our 4 person party were 80 and 86 years old. To assist with mobility, a friend had suggested we rent scooters rather than relying on the wheelchairs that might or might not be available at the various museums. We called Karters and they said they would deliver the scooters wherever we wanted and at whatever time! Everything was confirmed via email and they more than delivered on their promise! We changed our time (perhaps twice) and Karters was flexible and fully accomodating. Tony met us on time at our selected museum and gave a quick tutorial (the seniors had never used a scooter) on the spot. The scooters were fresh, clean and ready to roll. By the end of the day, the seniors so much enjoyed the freedom and comfort provided by the scooters that they decided they wanted them a 2nd day! We called and scheduled and did everything again day two - even riding the mall that day! (Of course we changed the pick up time 2 or 3 times.) Karters NEVER said "no" to any of our requests and served us like they were taking care of family members. Because of the ease of our visit, the seniors have agreed that we can and should do it all over again! I really cannot fully express how pleased I am with this company.

Absolutely amazing service. Right away from the start when we had to request for a hospital bed…read moreurgently which was delivered the same day by evening to helping is transition to hospice bed and how they helped with the transfer between beds the entire staff is very empathetic and we felt absolutely supported at the most vulnerable moment of our lives. Moreover they refunded $100 as we rented or for a shorter amount of time than initially discussed. I wish them the very best for this amazing caring service they are doing for the community.

I have nothing but good things to say about this company! We had scheduled a wheelchair to be…read moredropped off at a location we had booked for my family and I outside of Washington DC. When we arrived at the location, we found it was not the safest area to stay. I contacted the company right away and decided it best to cancel the reservation, due to lack of knowing where we were going to stay for the week. As soon as I got to the new hotel, I contacted them again via email and asked if they could drop it off at the new location in the morning. Unbeknownst to me, I woke up to a wheelchair already there, because they brought it in the middle of the night!! The communication process was fantastic, they responded as soon as I emailed them. Both th woman & gentleman I spoke to on the phone were pleasant, caring & informative. When we returned the wheelchair, they actually found that there were pamphlets and things in the wheelchair pocket that my parents had left, so they emailed me and said they would mail those things to me. Stellar customer service!

The service we received here was excellent…read more We were in need of compression socks because of medication my husband is taking. From the moment we entered the store, the woman who waited on us was pleasant. Besides that, she was highly knowledgeable. She told us what we needed to know & answered every question we asked.

I was on vacation and had left my CPAP hose and mask at home by accident. This place was OPEN on a…read moreSunday! I walked in and a explained my situation. The sales clerk was extremely friendly and got me exactly what I needed and had me rung up and on my my way. Highly recommend if you are in town and need CPAP supplies.

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

My lift chair stopped working. I called and they were here within an hour. This company goes the…read moreextra mile

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!