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    Orthopaedic Mobility Rental

    5.0 (151 reviews)
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    Sally R.

    I rented a transport wheelchair for my mother during our visit in DC. Jorge really gave us excellent customer service. He showed that he truly cares about his customers. He gave me a call the day before the rental date to make sure I selected the right fit for my mother according to her weight and needs. Orthopaedic Mobility Rentals offers an extensive variety of mobility equipment to select from. The prices were the best in the entire area. Jorge was very responsive and accomodating. Wheelchair was delivered before the expected time and he texted me to make sure I knew it was available at the front desk of the hotel. The wheelchair was in great condition. The transaction for the rental was very easy and receipt was immediately emailed to me. It was a great experience. I will definitely call them again for my next rental when I come to town with mom.

    Lynn L.

    Jorge provided an excellent scooter, along with wonderful communication. Would recommend to anyone! Thank you Jorge!!

    Scooter en route to Lincoln Memorial.

    Jorge was amazing. We originally ordered one scooter for my mom for drop off at our hotel. He brought it the evening before we needed it at no extra cost. Two days into our trip my dad was struggling to keep up with sightseeing. I texted Jorge and he delivered a scooter to us at the National Mall within the hour. He was an absolute lifesaver. The scooters worked great and were in great condition.

    Donna C.

    This company is top notch. Jorge went above and beyond. Rented two scooters in Washington DC and they were a life saver. Scooters were well maintained and powerful. Rode around DC Wharf and Natiomal Mall as if i was in a car. They even held up in a rain storm. I highly recommend this company if you are in the DC area.

    A black Permobil F3 power wheelchair with blue accents sits in a hotel lobby.

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    2 months ago

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    Jorge M.

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    10 months ago

    Easy to book online, and quick responses from Jorge for confirmation. Excellent overall!

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    8 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    6 months ago

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    1 year ago

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    1 year ago

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    7 months ago

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    4 years ago

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    2 years ago

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    10 months ago

    Excellent service! Dependable and reliable the scooter was dropped off ahead if schedule.

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    Jorge M.

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Jorge M.

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    2 years ago

    Jorge was very responsive and communicated very well. I was a little nervous that the pick up would not go smoothly but it did

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

    Excellent service and value for the rental. Lowest price in Maryland! Delivered mobile thingy immediately to my home for a friend.

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    The scooter was great,arrived on time in excellent condition and kept a charge the whole week. Great customer service,definitely recommend!

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Flawless service. Easy online reservations. Wheelchair was delivered as promised. Thank you, Jorge!

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    2 years ago

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    Page 1 of 4

    Ask the Community - Orthopaedic Mobility Rental

    Review Highlights - Orthopaedic Mobility Rental

    Jorge is a truly unique person who cares about the client and wants to make sure everything is as perfect as it can be.

    Mentioned in 87 reviews

    Read more highlights

    JK Medical Supplies - Educating the educators conference by Aquity  Mr Mark

    JK Medical Supplies

    (13 reviews)

    The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

    I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

    Capitol Medical Supply

    Capitol Medical Supply

    (3 reviews)

    Shaw

    NO STARS - Called the Grand Junction office at 4:35PM and the web says they close at 5pm and no one…read moreanswered....and, voice mail was full and would not take any more messages. I guess the Google reviews about terrible customer service are right. Wonder if their corporate office knows how poorly the Grand Junction office is ran?

    I'm only giving a 1 because 0 is not available. I could have given probably a 4 star but not after…read moreRobert! This is the last place to get medical supplies as long as Robert is the Manager his customer service skills are horrible!!! If I did encounter good service from Joseph or another staff member Robert just blow that away with his unprofessional nonchalant uncaring taking customers orders personally as if it is his insurance paying for your medical supplies type of management. They are still using an outdated fax system that works periodically. When the fax is down you will not be notified. Your order process status is never correct or not ordered. It seems the work that Joseph does seems to look bad when Robert starts to micromanage instead of assisting, since it seems Robert thinks he is the only staff that can complete an order which is Robert is a hold up on customers order process by having to be involved in every order. He was rude and unprofessional. I've been trying for a week to get my medical supplies. Im in need of these item due to my ankle surgery. I've Pre planned and was working with Joseph. Joseph myself and my insurance representative was on a 3way call to verify and prove they cover my supplies she gave them verbal and her name. Then I needed another form from my Dr. that was done. So after all this back and forth and time I'm waiting Robert decides to personally think he should just get another Pre-authorization. I asked if this was his personal opinion Robert said yes! I asked for receipt documentation number who told him this? Robert told me I'll send you that tomorrow I'm not doing that now and hung up! Remember Robert is the manager! I called but to leave a complaint but that does not work it just hangs up, if you ask the lady that answers she just as rude her statement was when I asked to file a complaint " well Robert said he told you everything so that's it and hung up ( she was not African American) BUT LEADERSHIP IS LED BY EXAMPLE! AND FROM THESE PRIOR REVIEWS THE OWNER DOES NOT CARE ITHER ABOUT HOME THE CUSTOMERS ARE TREATED. GO TO ANOTHER MEDICAL SUPPLY COMPANY!!!!!

    Orthopaedic Mobility Rental - mobilityequipment - Updated May 2026

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