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Express Mobility Services

4.2 (17 reviews)
Closed 8:00 am - 6:00 pm

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The finder was broken and taped with scotch tape.

The unit delivered was badly damaged and repaired with scotch tape. When I called the company they were rude and abusive. They did finally swap the unit for a smaller unit but offered no adjustment to my account.

3 wheeled scooter.

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9 months ago

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Jebessa D.

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10 months ago

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1 year ago

Professional and efficient. Everything was done online and went smoothly. I was very impressed.

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2 years ago

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9 years ago

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3 years ago

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9 years ago

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4 years ago

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12 years ago

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8 years ago

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Jebessa D.

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6 years ago

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12 years ago

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8 years ago

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9 years ago

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8 years ago

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11 years ago

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11 years ago

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Ask the Community - Express Mobility Services

Do you rent portable wheelchairs?

Yes, we do rent portable wheelchairs! How can I assist you further with that?

Do you repair electric scooters?

Hi, Yes we do! Please provide make and model and the problem that you are having with. Thanks.

Do you service Gotrax scooters? Need new tires

I am sorry! We don't.

How much to rent a manual wheelchair for a day? Staying in Washington DC at a hotel

Wheelchairs are $25 per day. However, We require 3 days Minimum + Service charge. Thanks.

Do you carry colostomy supplies?

I am sorry, We don't! we only carry mobility Equipment. Thanks!

Is there a charge to deliver and pick up a wheelchair?

There is no delivery and pick up charge for service with in our service area radius. Anything outside, there will be a charge. thanks!

View All 8 Questions

Review Highlights - Express Mobility Services

When no one at my daughters house knew about the wheelchair, they didn't just leave, they called me to check!

Mentioned in 4 reviews

Read more highlights

Unlimited Biking

Unlimited Biking

(90 reviews)

Penn Quarter

We had a great experience with this bike tour. The guide was very punctual at the start of the…read moreroute and extremely kind and attentive with everyone in the group. We felt very comfortable throughout the entire experience. I highly recommend booking a guided tour instead of renting bikes on your own. In our case, my bike chain came off, and the guide immediately came back to help us. That level of support made a big difference. Another thing I really appreciated was that the guide explained the history of Washington and the meaning behind many of the landmarks we visited. It adds so much more value to the experience. Also, visiting during March and April is absolutely beautiful. The cherry blossoms are in full bloom, and it makes the whole tour even more special. The guide was very patient, always waited for the group, and understood that some people may not be very experienced with biking but still wanted to enjoy the tour. The only suggestion I would add is to improve accessibility for international visitors. It would be great if explanations could be offered in multiple languages, or if there were a way for each person to clearly hear the guide regardless of distance--perhaps through headphones or a mobile system. This would really enhance the experience for tourists who may not fully understand English. Overall, it was a wonderful experience, and I definitely recommend it!

This was worth every penny! Finding the starting location was easy and only a block from a metro…read morestop. A staff member made sure bikes were the correct height and we were introduced to our tour guide. He was very helpful in navigating the city, making sure our group of 4 stayed together and was very knowledgeable. He was happy to let us walk around sites on our own and took pictures for us. If a memorial or location was blocked and we could see it, he adding something else in to make it worth our time and money. Excellent tour and a really fast way to get around and see everything in 3 hours!

JK Medical Supplies - Educating the educators conference by Aquity  Mr Mark

JK Medical Supplies

(13 reviews)

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Express Mobility Services - medicalsupplies - Updated May 2026

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