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Upper Marlboro, MD

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DME & Supplies

5.0 (4 reviews)
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DHC Medical Supply Superstore

DHC Medical Supply Superstore

(16 reviews)

Let me start by saying I have TriCare and I rented the Artromot-K3 from this company. The equipment…read morewas delivered to me a week before my surgery was scheduled which gave me plenty of time to get familiar and comfortable with it. A very nice and very professional man not only set it up but he show me how to use and adjust it to my comfort level. A day after my surgery my doctor requested that my husband get the equipment and bring it to he hospital for me to use throughout he night. This machine has made recovery for me a breeze. Three weeks after my knee replacement (today) I am able to bend my leg almost to a 90 degree angle. I am writing this review today because the company called me to schedule for a pick up tomorrow, the 3rd of February. I am sad to see it go, know that I will use this all day today lol, but I am grateful not only to the company but to the professionalism of the workers. Both times that I received calls from the company they were easy to talk to, and scheduled a delivery time that was best for me. Good customer service is very rare these days. Thank you so much. I look forward to doing business with your company for my next surgery, and will recommend you to everyone in need of your services.

fraud , thieves , can't believe they are still open . Medicare needs to stop these rats!…read more close them down. put them in jail . you are messing with elders and receiving over $2000 payments per person without selling anything to them. Isaac Z Pugach allegedly sold 120 alginate or other fiber gelling dressing, wound cover, sterile, pad size more than 16 in.² but LE ???!!! total BS and on top of this still may be billed $538.56. Shame on you ! Shame on Medicare still allowing this.

Scootaround Powered by WHILL

Scootaround Powered by WHILL

(9 reviews)

Loved your scooter got stuck in the room hotel gave another room it was great went along way loved…read moreit hard on subway learned how to operate it bad driver went to fast daughter helped me now I know how to use one thanks help me a lot at 81

Do NOT recommend! And this company really does not care if you have any issues with their products…read more They gave me a scooter that was who knows how old, and not only did the battery not last as long as it's supposed to, but the battery indicator was inaccurate. It died on me twice even though the lights did not indicate that it was low. The first time we thought the battery hadn't been fully charged before they dropped it off at the hotel, because it's supposed to last 6-8 hours and only lasted for 5, but no, it only lasted 5 hours the second time as well. Nobody from the company could help us when we got stranded, they told us we had to push it back to the hotel ourselves. How are people with limited mobility like myself supposed to do that? My 80 year old mother tried pushing it but the wheels kept locking up. We got stuck in traffic in the middle of the street twice! Finally a nice couple offered to help and we slowly but surely got it back to the hotel. The second time we got stuck with it in a museum. Security agreed to let us leave it there but then Scootaround said they would only pick it up where it was dropped off so we'd have to bring it back to the hotel again. Not possible. So they finally said they would retrieve it at the museum. No refund or even partial refund. Customer service was rude and not well informed at all about their products. Shame shame.

DME & Supplies - medicalsupplies - Updated October 2026

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