Karter's Medical Supply is the best! We were in town for only a few days to visit the museums. Two…read morepeople in our 4 person party were 80 and 86 years old. To assist with mobility, a friend had suggested we rent scooters rather than relying on the wheelchairs that might or might not be available at the various museums. We called Karters and they said they would deliver the scooters wherever we wanted and at whatever time! Everything was confirmed via email and they more than delivered on their promise! We changed our time (perhaps twice) and Karters was flexible and fully accomodating. Tony met us on time at our selected museum and gave a quick tutorial (the seniors had never used a scooter) on the spot. The scooters were fresh, clean and ready to roll. By the end of the day, the seniors so much enjoyed the freedom and comfort provided by the scooters that they decided they wanted them a 2nd day! We called and scheduled and did everything again day two - even riding the mall that day! (Of course we changed the pick up time 2 or 3 times.) Karters NEVER said "no" to any of our requests and served us like they were taking care of family members. Because of the ease of our visit, the seniors have agreed that we can and should do it all over again! I really cannot fully express how pleased I am with this company.

This was a total negative experience. I went two straight days for compression socks; and came home…read moreempty handed both times. Don't waste your time. Go elsewhere.

From the owner: Chandler's Medical has been around for over 65 years. We pride ourselves in great customer service…read moreand making sure the customer gets what they need. We have Certified Orthotic and Mastectomy fitters ready to help you with your bracing and orthotic needs. We carry a variety of products from bracing to ostomy, wound care to incontinence and compression wear to equipment. We strive to make you feel better when you leave than when you came in.

Christian helped me tremendously as I picked out my medical supply. I was very indecisive, and he…read morekept going back and forth looking for what I had requested as I switched my mind every 10 seconds. He provided EXCELLENT customer service. They had a variety of selections and what I picked up was covered by my health insurance. So, the brand I selected is a great value based on my personal research of the items.

I've been going to Norbrook for over 10 years and the quality of customer service has always been…read moreoutstanding. They also offer a great selection of medical items without having to wait for special orders. The staff generally gives a 10% discount for senior citizens even when the items are picked up or purchased by younger individuals for their parents or love ones. I highly recommend this store and I'm grateful for the time they take answering questions, making recommendations and securing the best items.

This store has gotten very expensive over the years. I didn't even have anyone offer if you need…read moreany assistance we can help. I had to actually ask my own questions. They also advertised a sale. Trust me it was only on very limited scrubs. I just think $26.00 on pretty much every top is a little bit on the high side. Now that's just me. I will continue to shop on line you get much better deals.

I was in desperate need of a lab coat and knew just the place to go. I had previously purchased a…read morefew pairs of scrubs from this particular establishment so I knew the quality of their products. As I was pulling into the parking lot I thought the store was closed due to half of the windows being boarded up. Apparently they are doing construction. I walked in and was greeted by someone named Janette. She was extremely friendly and very helpful. There was a young lady in the dressing room and she grab the wrong size and Janette was eager to help her by getting her the sizes she needed. I didn't know that they a rewards card and she signed me right on up! You can tell she really enjoys her job. There's nothing better than good ole excellent customer service!!!!

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!