Communication, response, delivery, set-up and pickup were all completed seamlessly and with…read moreextensive communication. My wife was in severe pain from an injury and couldn't get up and down from sitting. I was recovering from a torn shoulder and was struggling to help her. I called Max and he helped me decide on an electric sit/stand recliner. He had it delivered to my house within hours. It was a complete game changer. She slept in it for almost a month. The slight adjustments she could make in reclining alleviated her pain so she could sleep. Max even helped me with the paperwork so I could get reimbursement from my FSA account. Thes guys carer about their clients!

My elderly mother rented a Chair for my father for post surgery. They said it was a nap/sleep…read morerecliner but it was far too short for anyones legs to be supported properly. Stopped about mid calf on a 5'7" man. I reached out about 45 min later once I was able to located the contact info to try and explain that there was a misunderstanding and we weren't going to be able to use the chair. I of course said that we would want to pay for the labor of the pick up and delivery of the chair. Since my husband had just seen the delivery driver speeding down the street minutes earlier we hoped he could just come back that same day but understood if they couldn't come till the next day. Even though we had the chair for less than a hour the manager wanted to charge for minimum a week rental. He tried to sell us on a different chair and was very pushy. My parents are elderly and they also thought they would be getting a chair with a table, which the manager said he didn't have any chairs with tables. Then he went on to ask if we wanted to change chairs, and sent a picture of a chair with a table... the customer service was terrible and Max the manager was quite rude. I am still hoping that they will resolve this matter.

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!

Had been looking all over for a small part for a Bruno scooter lift. They had one but was not sure…read moreit would fit. Brought the lift in and Ben was awesome. He double checked everything with Bruno and then installed the part. Great way to do business

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

I called on Wednesday about having some grab bars installed in a bathroom with a tub. Came out on…read moreThursday with different types of bars, gave me the price and was done within the hour. Professional, cleaned all up, and all was perfect. Also looking to have a railing done on the front steps Would HIGHLY recommend this company to do any work in you home Vin Perrelli

Michael did a fantastic job installing grab bars in my elderly mom's house. He performed a careful…read moreassessment, considering the best overall safety set up. All the measurements and bars were installed in a totally secure manner. We were very pleased with the work and added additional projects for Michael to do, including hand rails for the stairway and outside iron rails at the doorway steps. He is responsive in his communication and provided clear estimates in advance. I highly recommend Michael and Grabwise for home safety solutions!

Very quick reply but do direct to them. Can and made adjustments and solid installation. Prices…read morehigh but only firm I found that really specializes in home safety inspection and installation

From the owner: At GoGo Access, we're not just a home accessibility solutions company; we're your partner in…read morecreating spaces that empower and liberate. With a mission to make homes safer and more accessible, we bring decades of dedicated experience in the aging-in-place business to the heart of the community. As you embark on enhancing the accessibility of your home, GoGo Access stands ready to transform your living space into a haven of safety, comfort, and independence. Your journey to a more accessible home starts here

We needed a in-home hospital bed for my dad post surgery unexpectedly, and I called multiple…read morecompanies on a whim. Mobility City called me back very quickly and Bennett was honest, patient, and supportive with talking me through our needs, and quickly getting us what we needed. Delivery happened within 24 hours, we were able to pay by credit card over the phone, and the delivery was smooth and easy, and friendly. They are a small business, with a personal touch, and Bennett is friendly and hard working. Always nice to know that small businesses can still do great work with a personal touch.

Service was exceptional. I was quoted a price on the phone for a shower chair that I needed the…read morenext day for my mother that was coming home from the hospital. Not only was the salesperson very friendly she said she quoted the wrong price and it was actually cheaper. Win!

These fellows were dynamite! We needed someone to reinstall the stair lift chair that we had in…read moreour old house when we moved into the single-level house. Justin came out to give us an estimate and he and Dan started the work as soon as we could get them in our schedule. They had to shorten the metal rail that the chair runs along in order to install it. They also shortened and reinstalled the hand railing to another edge where it is very useful now. Once all this was done, they found that a chair lift part was malfunctioning. They took it upon themselves to troubleshoot first directly with the manufacturer and then organized a replacement part for us. We were up and running within a week (all this during Covid in April). They told us they also do other handicap adjustments in the house like grab bars and other items. We will definitely call them back when we need these extra services. Thanks Mack Mobility!

From the owner: Mack Mobility provides home accessibility adaptations such as installing stair lifts, Wheelchair…read morelifts (VPL), grab bars, railings, wheelchair ramps, portable showers, and much more!

This is anther ine of a Kimd Unique place in Kensington, Maryland thats off the intersections of…read more University BLVD, Connecticut Avenue and Decatur. Its in the small Kensington shopping Center across the street from BP GAS STATION , a few doors from Donut King, And Stella's Point Grille . This is Kensington Pharmacy. It has Survived through a lot adversities over the years even the covid pandemic. As yu enter in toy see sida machines hats and ither supplies snack food like cookies , Organic Jams, footwear , sunglasses, Pharmaceutical iasles to pic up medicines and irher health xare needs . And toiletries, And n the back you have hallmark cards shelves and other unique items here to purchase . I also turned in my resume to see if they give me a chance for a job there someday if given a chance too do so without fear , Judgment, Or Bad Politics or other crap. I hadn't been back there since I was a kid of teen teen years . Ths as my girst return in a very long time. Tis place also has a huge barista area where you puck up yoUr medicines you order 9nkinr or call in by telephone. Or use these QR CODE . I see they still have teur civid shields at the barista area when covid has been over since 2025 . I hope to come here inefay with my family to pick up items I like what I used to as a teen Organic Jams candies cookies and sidas . This is truly an amazing place with good staff there . Its nice to see it still thriving after so many years . What happened during the Covid Pandemic it was unlawful inexcusable unprofessional Reprehensible irresponsible, Disrespectful, Discriminating , And down right wrong in this day and age . Ever since the pandemic we have a chance to prove we are the better men. We have a chance to prove ir again by coming back as Americans and communities again to guve them the business they once agajn deserve to support their hard working staff and more and the business tgat has been nice to all od us . The Kensington Pharmacy has a friendly family and community oriented atmosphere to come too . It as all we could want . But maybe ygeu should carry t shirts caps of saying welcome to Kensington, Maryland just as a suggestion . Maybe coffee mugs and other drink containers. If yoy l9ve this place as I do , This place is for you. Please give business to this place once agajn . We all look forward to seeing you all there very soon once again .

THE BEST Pharmacy we've ever had. They are kind, knowledgeable and they offer THE most excellent…read morecustomer service we've found. They deliver! I had a stroke and can't drive so this is incredibly helpful. They genuinely care about patients and I would never go anyway where else.