This was a total negative experience. I went two straight days for compression socks; and came home…read moreempty handed both times. Don't waste your time. Go elsewhere.

From the owner: Chandler's Medical has been around for over 65 years. We pride ourselves in great customer service…read moreand making sure the customer gets what they need. We have Certified Orthotic and Mastectomy fitters ready to help you with your bracing and orthotic needs. We carry a variety of products from bracing to ostomy, wound care to incontinence and compression wear to equipment. We strive to make you feel better when you leave than when you came in.

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Very quick reply but do direct to them. Can and made adjustments and solid installation. Prices…read morehigh but only firm I found that really specializes in home safety inspection and installation

From the owner: At GoGo Access, we're not just a home accessibility solutions company; we're your partner in…read morecreating spaces that empower and liberate. With a mission to make homes safer and more accessible, we bring decades of dedicated experience in the aging-in-place business to the heart of the community. As you embark on enhancing the accessibility of your home, GoGo Access stands ready to transform your living space into a haven of safety, comfort, and independence. Your journey to a more accessible home starts here

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!

Had been looking all over for a small part for a Bruno scooter lift. They had one but was not sure…read moreit would fit. Brought the lift in and Ben was awesome. He double checked everything with Bruno and then installed the part. Great way to do business

fraud , thieves , can't believe they are still open . Medicare needs to stop these rats!…read more close them down. put them in jail . you are messing with elders and receiving over $2000 payments per person without selling anything to them. Isaac Z Pugach allegedly sold 120 alginate or other fiber gelling dressing, wound cover, sterile, pad size more than 16 in.² but LE ???!!! total BS and on top of this still may be billed $538.56. Shame on you ! Shame on Medicare still allowing this.

As others stated I filed a fraud claim against this company with Medicare for supplies of over…read more$2,000 that I never ordered or received. Always check your Medicare summary

Christian helped me tremendously as I picked out my medical supply. I was very indecisive, and he…read morekept going back and forth looking for what I had requested as I switched my mind every 10 seconds. He provided EXCELLENT customer service. They had a variety of selections and what I picked up was covered by my health insurance. So, the brand I selected is a great value based on my personal research of the items.

I've been going to Norbrook for over 10 years and the quality of customer service has always been…read moreoutstanding. They also offer a great selection of medical items without having to wait for special orders. The staff generally gives a 10% discount for senior citizens even when the items are picked up or purchased by younger individuals for their parents or love ones. I highly recommend this store and I'm grateful for the time they take answering questions, making recommendations and securing the best items.

These fellows were dynamite! We needed someone to reinstall the stair lift chair that we had in…read moreour old house when we moved into the single-level house. Justin came out to give us an estimate and he and Dan started the work as soon as we could get them in our schedule. They had to shorten the metal rail that the chair runs along in order to install it. They also shortened and reinstalled the hand railing to another edge where it is very useful now. Once all this was done, they found that a chair lift part was malfunctioning. They took it upon themselves to troubleshoot first directly with the manufacturer and then organized a replacement part for us. We were up and running within a week (all this during Covid in April). They told us they also do other handicap adjustments in the house like grab bars and other items. We will definitely call them back when we need these extra services. Thanks Mack Mobility!

From the owner: Mack Mobility provides home accessibility adaptations such as installing stair lifts, Wheelchair…read morelifts (VPL), grab bars, railings, wheelchair ramps, portable showers, and much more!