Very helpful and professional in taking care of my issue and resolve the problem quicklyread more

Found this gem by searching google. Businesses like these are hard to find. We needed a…read morewheelchair quick, fast and in a hurry but also with quality, which was our main objective. We received that and more. I called and spoke to both Pam and I'm sorry I forgot the other persons name. They were both knowledgeable of their wide range, in stock equipment. Its a MAJOR PLUS when you can go into a store & find medical items such as these and don't have to wait for it to be ordered. I was given a demo of how to breakdown the wheelchair and how to use the standard features, right in the front store. I appreciated this very important step. It almost felt like I was purchasing a car for the first time, for my dad! It's a cute store front that reminds you of country down home shopping. I will definitely be back for other supplies for my dad! I'll post a pic of the wheelchair after he gets in it! Great find

I am outraged by my experience at this pharmacy today. I urgently needed an insulin refill because…read moremy pump failed, and I had no backup insulin at work. Despite clearly explaining that this was a medical emergency, the pharmacist was completely rude and dismissive, and the staff made derogatory comments I could hear, including saying, "there's that girl again." This behavior is completely unprofessional and puts my health and safety at serious risk, causing extreme stress and anxiety. I was unable to get my life-saving medication promptly--something that should never happen at a pharmacy. If I could give 0 stars, best believe I would have.

Been going along for the pharmacy for 15 years they're the best in the business if you want…read morepersonal service these are the people to see they go above and beyond every chance they get

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

One of the most unprofessional companies I've ever dealt with also under AdaptHealth umbrella who…read moreare equally incompetent. When my father was sick, they had no issue taking my credit card as a "hold" for his hospital bed, even though it was fully covered by Medicare. A year and a half later, I received an email saying they were going to charge my card for an "auto payment." I made several attempts to handle this professionally, explaining that I'm not the patient and that my card should not be charged. Despite that, they went ahead and charged my card anyway. They had no problem speaking with me when I was ordering his medical supplies and providing a credit card, but now suddenly they cite HIPAA when I try to resolve an issue. My father even called them himself and asked for the invoice to be sent to him, yet they still charged my card knowing I'm not the patient and that the charge was in dispute. Now I'm dealing with a credit card dispute because of their lack of any customer support. On top of that, every person I spoke to was unprofessional. A supervisor was supposed to call me and never did. Typical. I do not recommend using this company.

The manager discriminate me over the phone saying he couldn't understand what I was saying, kinda…read moresaying my language is slang. The drivers are great, always calling me to know when they coming with a delivery. The Respiratory Therapist said the warehouse manager is a two way personality. This it why I give one star, he should be professional.

This was the first time I had visited the pharmacy. I was able to get out in five minutes., And the…read morepharmacist offered to call my other pharmacy to get my prescription transferred. The cost was less than $10 and I was out the door.

Beltsville pharmacy is hands down the best pharmacy I've dealt with. I had issues with inconsistent…read moredelivery dates with one of my other big brand pharmacies but Beltsville Pharmacy is always on time and precise with their information. Highly recommend them!