I just wanted to give them a "A" for customer service, even though they carried different supplies…read morefrom the type I that needed. The kind person who answered the phone went out of her way to offer ideas on other places to call, but didn't have to do so. I wish everyone were as kind.

Karter's Medical Supply is the best! We were in town for only a few days to visit the museums. Two…read morepeople in our 4 person party were 80 and 86 years old. To assist with mobility, a friend had suggested we rent scooters rather than relying on the wheelchairs that might or might not be available at the various museums. We called Karters and they said they would deliver the scooters wherever we wanted and at whatever time! Everything was confirmed via email and they more than delivered on their promise! We changed our time (perhaps twice) and Karters was flexible and fully accomodating. Tony met us on time at our selected museum and gave a quick tutorial (the seniors had never used a scooter) on the spot. The scooters were fresh, clean and ready to roll. By the end of the day, the seniors so much enjoyed the freedom and comfort provided by the scooters that they decided they wanted them a 2nd day! We called and scheduled and did everything again day two - even riding the mall that day! (Of course we changed the pick up time 2 or 3 times.) Karters NEVER said "no" to any of our requests and served us like they were taking care of family members. Because of the ease of our visit, the seniors have agreed that we can and should do it all over again! I really cannot fully express how pleased I am with this company.

Wow! I'm just discovering their Yelp!!!.. I've been seeing Dr. Kristine king since I was 18 & I'm…read more40 now, the customer service is always kind, patient and genuine including the staff. I would hands down no hesitation recommend her or her husband they both value their customers in every aspect. The office stays clean, keeps good magazines, very thorough with the patient care and treatment. I've never had an issue except when they retire because I know nobody will be as wonderfully genuine and knowledgeable and honest as this office across the board have been!

I trust these people with the the thing I fear losing most, my eyesight. Always in great hands, no…read morematter the staffer.

Really amazing service. I called 15-20 DMEs in dc area trying to get medical equipment i needed…read moreurgently. All gave me the run-around. This one responded and got me equipment same day. Special shout out to Dayan and Fatima at their Laurel office who hustled to make it happen. Have never written a review before but could not believe how professional and kind they were.

After having a lot of difficulties understanding the process & getting the ball rolling on…read moreobtaining the CPAP machine I needed, Elease the Intake Coordinator was fabulous in helping me every step of the way. Her level of care and follow-up were phenomenal & I'm grateful to her for all of her help.

Columbia medical supply on Little Patuxent Parkway in Columbia md is ..................PERMANENTLY…read moreCLOSED............................. I drove 45 minutes to get stockings and they were closed for business. Their answering machine still states they are open for business. They should have respect for prior customers and leave a message on their answering machine they are closed for business.

Terrific! I called them up and not only did they have the iWalk 2.0 in Stock but she immediately…read moreoffered to assemble it. As a young guy, I figured I could but boy am I glad I took her up on the offer. I arrived 15 minutes later and she took the time to fit me, show me how it functioned and help me move around in it. There was no up charge either! This device has made all the difference in my mobility.

After stressing to EMMANUEL "the business owner" that I had an operation coming up in a matter of…read moredays and needed my brace before then, EMMANUEL went above and beyond the call of duty and showed his dedication to running a quality business by coming in on a Sunday day of rest and opening the store which is closed Sundays personally for me to get fitted for my custom brace. Emmanuel runs a top notch business and strives to provide the highest quality of service! Thank you to Emmanuel and the team at Enchanted Medical Supplies. If you are looking for someone that actually cares for their patients and are in need of any medical supplies,post op braces,scooters, even CBD then look no further Emmanuel and Enchanted Med Supplies are your one stop shop and they set a high bar!!.

I called several times, and no one picked up the phone. When I took my lunch break to go check,…read morethey did not have the items I needed nor could they bill to insurance. I would have known all of that if they had picked up the phone.

I was looking for a place to rent a scooter for a retreat being held in Ellicott City MD. I…read morecontacted this company and boy did I hit the jackpot. The customer service was excellent. The staff friendly and accommodating as I had to add an extra day to my rental and it was so easy. The scooter was also delivered to the resort the day before my scheduled arrival . When I arrived the front desk staff bought it out to me. I am so pleased with the ease of use of the scooter. If you need a scooter this is the place to choose. Thank you Wheel Around DC. Oh, and the rates are very reasonable and that helps with a person like me on a fixed income! Stars in my eyes for Wheel Around DC.​

Absolutely do not purchase from this company. Refund process is a nightmare. Mobility scooters die…read moreafter 2hrs use. Customer service varies by the day. Booked and cancelled 2hrs later once I found that a family member cart ran out of power and it was a hassle to get it back to the Holiday Inn. Paid $142 for the heavy duty cart for one day, never got to use. Website is miss leading as says heavy duty is $40 a day. Use this review and do not use this service, you will regret it.