Very helpful and professional in taking care of my issue and resolve the problem quicklyread more

Found this gem by searching google. Businesses like these are hard to find. We needed a…read morewheelchair quick, fast and in a hurry but also with quality, which was our main objective. We received that and more. I called and spoke to both Pam and I'm sorry I forgot the other persons name. They were both knowledgeable of their wide range, in stock equipment. Its a MAJOR PLUS when you can go into a store & find medical items such as these and don't have to wait for it to be ordered. I was given a demo of how to breakdown the wheelchair and how to use the standard features, right in the front store. I appreciated this very important step. It almost felt like I was purchasing a car for the first time, for my dad! It's a cute store front that reminds you of country down home shopping. I will definitely be back for other supplies for my dad! I'll post a pic of the wheelchair after he gets in it! Great find

I am outraged by my experience at this pharmacy today. I urgently needed an insulin refill because…read moremy pump failed, and I had no backup insulin at work. Despite clearly explaining that this was a medical emergency, the pharmacist was completely rude and dismissive, and the staff made derogatory comments I could hear, including saying, "there's that girl again." This behavior is completely unprofessional and puts my health and safety at serious risk, causing extreme stress and anxiety. I was unable to get my life-saving medication promptly--something that should never happen at a pharmacy. If I could give 0 stars, best believe I would have.

Been going along for the pharmacy for 15 years they're the best in the business if you want…read morepersonal service these are the people to see they go above and beyond every chance they get

Just had Chad and Ryan deliver my Pride PLR4955 lift chair…read more They called ahead of time to confirm my address and actually arrived a few minutes early. They were extremely professional, respectful and friendly. They placed and assembled the chair right where I wanted it. They made sure to explain and demonstrate the different functions. They were very thorough and even gave some suggestions for how to take care of the chair long term. They clearly take pride in their work.

If I could give them more than 5 stars I would. I bought a…read morelift chair from Freedom Mobility who were great at the time of sale but very dismissive when I had an issue. I paid more for them to come look at my issue only to tell me that there nothing that can be done to fix the chair. I was skeptical so I called the manufacturer who gave me Mobility City's name. And I am so glad they did. Mike was very responsive and friendly. He scheduled an appointment right away and his technician Tyree immediately identified and fixed the problem, saving me to have to buy a new chair. Both Mike and Tyree are kind, caring and extremely knowledgeable. I would highly recommend them for your needs.

Really amazing service. I called 15-20 DMEs in dc area trying to get medical equipment i needed…read moreurgently. All gave me the run-around. This one responded and got me equipment same day. Special shout out to Dayan and Fatima at their Laurel office who hustled to make it happen. Have never written a review before but could not believe how professional and kind they were.

After having a lot of difficulties understanding the process & getting the ball rolling on…read moreobtaining the CPAP machine I needed, Elease the Intake Coordinator was fabulous in helping me every step of the way. Her level of care and follow-up were phenomenal & I'm grateful to her for all of her help.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!