Not a trustworthy no good communication It can miss up your…read morebike scooter or whatever you give him to repair

Good customer service. However I feel like their work quality has dwindled over the last few years.read more

The process was nice and easy c we didn't ride no long but we did enjoy the ride to the MGM casino…read morefrom the harbor. The trail was easy and the weather beautiful. Felt safe B on the bikes the seat was easy to adjust and we had fun riding the little bells. Over all great experience. Price was right if we had more time we world have ridden more.

Easy and fun. Would definitely rent from them again. Scooters were in good condition.read more

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!

Had been looking all over for a small part for a Bruno scooter lift. They had one but was not sure…read moreit would fit. Brought the lift in and Ben was awesome. He double checked everything with Bruno and then installed the part. Great way to do business

This is a moped company that started in NY and expanded to DC in August '19. I found them when…read moresearching (Google) for scooter rentals to prep for an upcoming trip to Vietnam. The app bills itself as download and go. Bass on my experiences so far, I'd like to rebrand it download and wow. You download the app, pay a onetime fee of $19 so they check your selfie/drivers license picture, and once you're approved, you're all set and can use the app to locate nearby scooters and reserve one up to 15 minutes in advance. I submitted my photo and was quickly approved. I hadn't driven a scooter before, so while watching some of their helpful intro videos, I saw that they offer a free lesson. Tried to book a lesson, but it was only for the NYC locations. I emailed their help team about it and on a Sunday afternoon, they replied in 15 minutes with the link to book a DC lesson. I went to my lesson tonight, and was blown away again by their customer-centric approach. Charlie was my instructor and he provided very thorough walkthroughs of how to use the bike, how to move around with the bike, turning corners, and sent me on well-supervised trips up and down the alley and around the block. I LOVE that they take the time to do this to make sure people are comfortable and safe on scooters. Seriously, it was at least 45 minutes, if not an hour, of one-on-one scooter tutorials. Charlie was very patient, didn't laugh out loud when I ran into a fence, and was super encouraging as I got more familiar with the moped and felt brave enough to accelerate above 6 MPH. I even got a ride credit at the end of my free lesson! Fun to drive and looking forward to exploring more of the city with Revel. Wish I'd taken a picture of their office and garage on Sheridan St., but maybe it's better that there's no photo evidence of my inaugural scooter ride. By the way, both the fence and I are ok.

Wow! On a whim, my wife and I decided to walk over to Getty Peds to see if we could rent e-bikes…read morefor a couple hours to tour the battlefields. We were greeted by the owner who gave us the rundown of the bikes and helped us plan our voyage around a few of the site we were most interested in. The. Bikes. Were. Amazing. Everyone we passed along the way was envious of our superior transportation and ease of access to all the sites and scenery of the battlefield. As we neared the end of our journey, a torrential downpour began and we were forced to shelter under the Pennsylvania monument. With a minute of the rain starting, Getty Peds called me to make sure we were okay and said they were on their way to pick us up to ensure we made it back to town safely! If you're interested in a fun adventure and excellent customer service in Gettysburg, look no further than Getty Peds. My wife and I had so much fun, we may rent the bikes again tomorrow to continue our adventure!

My family and I took the gettypeds tour this past Tuesday. If I could give them 100 stars I…read morewould!!! So much fun and so much info on the tour. Josh the owner is amazing and so kind. We were expecting rain around the time of our tour so he made arrangements for us to come earlier that day so we didnt miss out. Our tour guide was full of knowledge and super fun!! BEST way to visit the battlefields. Ty for making our daughter's day!!! She loved driving us around and has thanked us several times for booking this adventure for her. Please don't skip the gettypeds tour its worth every penny!!!!

I was looking for a place to rent a scooter for a retreat being held in Ellicott City MD. I…read morecontacted this company and boy did I hit the jackpot. The customer service was excellent. The staff friendly and accommodating as I had to add an extra day to my rental and it was so easy. The scooter was also delivered to the resort the day before my scheduled arrival . When I arrived the front desk staff bought it out to me. I am so pleased with the ease of use of the scooter. If you need a scooter this is the place to choose. Thank you Wheel Around DC. Oh, and the rates are very reasonable and that helps with a person like me on a fixed income! Stars in my eyes for Wheel Around DC.​

Absolutely do not purchase from this company. Refund process is a nightmare. Mobility scooters die…read moreafter 2hrs use. Customer service varies by the day. Booked and cancelled 2hrs later once I found that a family member cart ran out of power and it was a hassle to get it back to the Holiday Inn. Paid $142 for the heavy duty cart for one day, never got to use. Website is miss leading as says heavy duty is $40 a day. Use this review and do not use this service, you will regret it.

currently waitng 2-3 months for a title for a scooter that i paid extra money for. I have sent out…read moreplenty emails, been told they will send it, been told they are moving.I feel ive been 100% scammed into paying an extra 700 dollars for a title. Truly wild how this buiness is conducted.

Can't emphasize enough how terrible this place is -- dishonest, incompetent, or both. I paid them…read more$800 to thoroughly fix up a scooter that hadn't been used in a while, so I could sell it. Well, once sold, the "new" tires soon popped. The headlight didn't work. The starter stopped working. It eventually completely broke down and had to be towed. Stay away from this place; they are a total rip off.

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.