Very easy to rent. Had a scooter dropped off and picked up from air b and b quickly. The battery…read morelasted well and it helped me s lot.

do not take ur scooter here they will basically keep your scooter hostage .. not answer you …read more. update you nothing not to me or segway... it was there for a warranty repair .., of course they ignore you and then mock you once you review their place !! never in my life have i ever experienced this level of unprofessionalism ... they are rude and just plain mean .. do not go here now they want me to pick up my damaged scooter they have had since july!!! .... not only did they mock me but only answered me back after i made my original review on google do not go here !!

The process was nice and easy c we didn't ride no long but we did enjoy the ride to the MGM casino…read morefrom the harbor. The trail was easy and the weather beautiful. Felt safe B on the bikes the seat was easy to adjust and we had fun riding the little bells. Over all great experience. Price was right if we had more time we world have ridden more.

Easy and fun. Would definitely rent from them again. Scooters were in good condition.read more

My lift chair stopped working. I called and they were here within an hour. This company goes the…read moreextra mile

Grace in Motion was the only place in the DMV area that went above and beyond in terms of customer…read moreservice. I called them last minute, and was feeling frazzled as my Dad was coming home from the hospital. They understood that a same-day delivery would really make a huge difference, even though I figured it was a long shot. They showed up within 2 hours of calling, helped in other ways, and were so kind and really exceptional. This company was originally recommended to me by my boyfriend, and their 5 star reviews are well worth it. 100% recommend!

This is a moped company that started in NY and expanded to DC in August '19. I found them when…read moresearching (Google) for scooter rentals to prep for an upcoming trip to Vietnam. The app bills itself as download and go. Bass on my experiences so far, I'd like to rebrand it download and wow. You download the app, pay a onetime fee of $19 so they check your selfie/drivers license picture, and once you're approved, you're all set and can use the app to locate nearby scooters and reserve one up to 15 minutes in advance. I submitted my photo and was quickly approved. I hadn't driven a scooter before, so while watching some of their helpful intro videos, I saw that they offer a free lesson. Tried to book a lesson, but it was only for the NYC locations. I emailed their help team about it and on a Sunday afternoon, they replied in 15 minutes with the link to book a DC lesson. I went to my lesson tonight, and was blown away again by their customer-centric approach. Charlie was my instructor and he provided very thorough walkthroughs of how to use the bike, how to move around with the bike, turning corners, and sent me on well-supervised trips up and down the alley and around the block. I LOVE that they take the time to do this to make sure people are comfortable and safe on scooters. Seriously, it was at least 45 minutes, if not an hour, of one-on-one scooter tutorials. Charlie was very patient, didn't laugh out loud when I ran into a fence, and was super encouraging as I got more familiar with the moped and felt brave enough to accelerate above 6 MPH. I even got a ride credit at the end of my free lesson! Fun to drive and looking forward to exploring more of the city with Revel. Wish I'd taken a picture of their office and garage on Sheridan St., but maybe it's better that there's no photo evidence of my inaugural scooter ride. By the way, both the fence and I are ok.

Awesome management. Very helpful. This is a yearly event we do. Bigger assortment of bike this…read moreyear. Thanks so much

Their e-bikes were the best way to see the battlefields! They were easy to book, easy to rides and…read morea great all day price. I will use Gettypeds again!

I was looking for a place to rent a scooter for a retreat being held in Ellicott City MD. I…read morecontacted this company and boy did I hit the jackpot. The customer service was excellent. The staff friendly and accommodating as I had to add an extra day to my rental and it was so easy. The scooter was also delivered to the resort the day before my scheduled arrival . When I arrived the front desk staff bought it out to me. I am so pleased with the ease of use of the scooter. If you need a scooter this is the place to choose. Thank you Wheel Around DC. Oh, and the rates are very reasonable and that helps with a person like me on a fixed income! Stars in my eyes for Wheel Around DC.​

Unprofessional billing practices--check your invoices! I rented an electric scooter from Wheel…read moreAround Rentals on August 24th. I was quoted $105 plus taxes and fees after explicitly declining the optional $10 protection plan. However, when my credit card was charged $115, I requested the invoice and discovered they had added the protection plan anyway. After my email and voicemail regarding the unauthorized charge went completely ignored, I filed a dispute with my credit card company and was successfully reimbursed. I am incredibly disappointed by this dishonest behavior and will not be renting from them again.

currently waitng 2-3 months for a title for a scooter that i paid extra money for. I have sent out…read moreplenty emails, been told they will send it, been told they are moving.I feel ive been 100% scammed into paying an extra 700 dollars for a title. Truly wild how this buiness is conducted.

Can't emphasize enough how terrible this place is -- dishonest, incompetent, or both. I paid them…read more$800 to thoroughly fix up a scooter that hadn't been used in a while, so I could sell it. Well, once sold, the "new" tires soon popped. The headlight didn't work. The starter stopped working. It eventually completely broke down and had to be towed. Stay away from this place; they are a total rip off.

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.