I was very disappointed when I arrived at my DC "Fat Tire" bike tour. I have been on Fat Tire…read moretours before and all of their bikes are street cruisers that are super comfortable and easy to ride. When we pulled up it was clear that this was not an actual fat tire tour. Fat Tire as partnered with a local existing bike company called "Bikes Unlimited". To make sure that I got a tag-a-long for my youngest, as I know those go faster, I reached out to to fat tire customer support for instructions since I didn't see the option at check out. They advised that I put that in the notes section of the reservation. Bikes Unlimited informed me when we got there that they don't even see these notes. The only bike they had that would fit me and pull a tag-a-long was a men's mountain bike. The bar on the bike was so high that it was up my butt when I had my feet on the ground but the bike was overall too small for me when riding because the seat had to be low so I could touch the ground with the high bar. The seat was rock hard and I tweaked my back from being bent in half. I had been expecting a road cruiser they advertise on the fat tire website so riding around on a mountain bike that was both too big and too small was a bit of a disappointment. They did have cruiser style bikes that my other family members were able to use but they did not have a way to connect those to a tag-a-long. All of the other people in our tour were on standard type mountain bikes and not fat tire cruiser type bikes. Also when I reached out to the customer service line there was not option for US tours. This is because this is not a US Fat Tire Tour. This is some sort of agreement where the Bike's Unlimited Company is paying Fat Tire to be listed on their website as a Fat Tire tour. So I could not even reach the company to let them know we had gotten lost and would be there shortly when we were running behind. All that said, our tour guide was great and aside from being uncomfortable the bike tour was a great way to see all the monuments. It looks like it was also a little cheaper to book with kids via fat tire. I recommend you check out the bikes unlimited website to understand what types of bikes they have and then call them directly if you have issues or want to make sure to reserve a specific type of bike in advance. If you need a tag-a-long make sure to bring a tall person with a good back who can ride a mountain bike and you should be fine. Had I known ahead of time what to expect might not have been so disappointed with my overall experience. Starting out stressed and frustrated sort of soured the whole experience.

Bait and Switch / Misrepresentation of Tours vs. what is received / affiliate company is…read morenon-accountable Fat Tire Tours DOES NOT OPERATE the DC bike tours. Their affiliate "Unlimited Biking" does and as a result, the Integrity, Professionalism, and Experience you are used to from a Fat Tire- run tour is absent from the unaccountable, dishonest, and unfriendly staff that Unlimited Biking provides. After showing up to check in ahead of our 10:30 AM tour time today, we were told what we booked is not what we would be receiving. When asked if we could receive what was represented on the websites, we were told no. No refund was offered - a classic bait-and-switch. On July 11, we booked the "Best of DC Electric Bike Tour" on the FatTireTours website for $79 each X 4. What was supposed to be a 3.5 hour tour, ended up being 2.5 hours. For this tour, the description says " Our electric bike tours operate in groups of a maximum of 8 people", however there were 14 people on our tour. The description indicates that we would be seeing the Library of Congress, Supreme Court, Union Station, The Jefferson Memorial, and the Tidal Basin. None of attractions were on our tour. The description also represents that we will be making a "Brief stop for lunch", however this did not happen either. Most importantly, the representation of this particular tour was that it would be an "Electric Bike Tour". In fact, the description of the tour boasts " No other tour on our menu covers as many sites as this one!". But instead, we were on a regular tour, with regular bike riders. We were given Electric Bikes, but since all the other riders on the tour had regular bikes, we could not take advantage of the benefits of the electric bikes. We spent the majority of the time, coasting, or braking while we waited for children on the rest of the tour on their non-electric bikes to keep up the pace. The tour was slow and we saw less. When I asked for the tour that we paid for, Emily M said "you are getting an "Electric Bike Tour....you are on a bike Tour and you have Electric Bikes", ignoring the fact that all other representations on both Fat Tire and Unlimited Biking websites clearly differentiate the Electric Bike Tours from all other tours. Subjectively adjusting the English language to defensively tell me, the customer, that I was incorrect, is a disgrace to customer service. At the end of the tour, Emily said "I understand there was a miscommunication on the Fat Tire Website that hasn't been updated" and offered us TO PAY MORE to take the 6:30 PM tour for half-price. When I asked for a refund, she refused, saying that it's a third-party mistake. When I told her the description on the Unlimited Biking website says all the same things in the description of the Electric Bike Tour, she said "oh, we'll have to look into that" and ended the conversation. For your reference, here are the representations of each tour made on your respective websites; neither of which is what we received today. https://www.unlimitedbiking.com/tours/monumental-electric-bike-tour/ https://www.fattiretours.com/washington-dc/tours/best-of-dc-electric-bike-tour

currently waitng 2-3 months for a title for a scooter that i paid extra money for. I have sent out…read moreplenty emails, been told they will send it, been told they are moving.I feel ive been 100% scammed into paying an extra 700 dollars for a title. Truly wild how this buiness is conducted.

Can't emphasize enough how terrible this place is -- dishonest, incompetent, or both. I paid them…read more$800 to thoroughly fix up a scooter that hadn't been used in a while, so I could sell it. Well, once sold, the "new" tires soon popped. The headlight didn't work. The starter stopped working. It eventually completely broke down and had to be towed. Stay away from this place; they are a total rip off.

great experience! they were so accommodating and really friendly. the area was also nice and clean.read more

Terrible customer service. No instruction and the two people on the dock just kept looking at their…read morephones. Would not recommend.

Customer Service-The Absolute Best!!! We called the evening before to ensure that a rental would be…read moreavailable for a 24-hour rental. We were assured that it would but, were advised to book online since it's first come first serve or by booking. With over a 1hr drive, we appreciated the heads up and reserved online. Once we arrived the process was super seamless. We received safety instructions, helmets, and guidance on navigating the slingshot. I mean just top-notch from beginning to end, which is why we will be back. Ambiance: Your drive!!! If you're the passenger close your eyes and just take it all in. Make sure you have a dope playlist so that you can connect your phone to Bluetooth. We felt safe leaving our car overnight and Rafael assured us that it would not be susceptible to being towed. If you're looking to rent one to try it out and vibe out like us, make sure you hit up Rafael of Might as Well Ride!!! Thank you Rafael and Trey for an unforgettable birthday experience for my Husband. Trust me we will be back!!! Tips for Future Summer Renters because that heat is no joke when the sun is beaming and you sitting at a red light. Wear a hat, Sunscreen, Sunglasses and stay hydrated. If renting for 24hrs please do a nighttime ride. The cool crisp summer air after the sun goes down is truly peaceful. If you are interested in renting a slingshot, make sure you head on over to Might As Well Ride.

Prices are very decent , owner is real nice and fair. Raphael made the whole experience very…read morepleasurable .

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

Great shop. Super helpful and kind, set us up with great bikes for a multiday tour on the C&O…read moretowpath.

A rather disappointing update. I recently took my bike to…read morerepair gears that were locked and not shifting. They had to install a new shift cable. When I went to pickup my bike, it was obvious the gear shifting required adjustment. Also there were many finger prints of greasy hands. When I asked them to adjust the gear shifting & clean the frame, they partially adjusted the shifting issue. And told me that they will not clean the finger print marks. I had to finish both tasks myself. I hope they teach their mechanics better customer service.

The perfect weekend date night idea doesn't exi-…read more BAM! Want to nail being the top date planner? Here's what should be at the top of your list. The summer breeze running through my hair as I breath in the scene of the wharf on both sides for 2 hours as we engage in small talk with the crew and other patrons - what more could I ask for on a Saturday evening? It's BYOB and food so we stopped by Chop't, grabbed a couple wraps so we could eat something easily handheld, and 2 bottles of wine. Make sure to bring your own cups and utensils. There is a tiny bathroom downstairs (I believe they're called "heads"), but I'd suggest you use the bathroom before heading on board- never fun to be drunk and crammed into a coffin sized bathroom with nowhere to wash your hands (they do have sanitizers though). The staff will guide you to the bathroom beforehand so take advantage of that. There's no "tour guide," but feel free to engage with the crew and ask any questions. We're technically from the area, and I'm very familiar with The Wharf, so I didn't need any of that. I was more in it for the scenery and being on water while watching the sun set. We had a fantastic time and would definitely do it again!

They had a Mothers Day trip and I wanted to treat my mom so we came out for it. It was overall a…read morenice experience but the crew was not very engaging. I get they were mainly coordinating the many things that come with sailing, and I wasn't looking for a tour guide or anything, but mom and I only knew what we were near because we happened to overhear it since we sat right next to one of them. Even when we tried to initiate conversation and ask questions, they weren't very talkative. Even though mom and I were talking, it was still a quiet and awkward ride. At the end, he went around and chit chatted a little bit with all the different groups, but not with us, maybe because we already talked to him by asking him questions? We definitely got a weird vibe from it all. The check-in process is smooth and the boat is spacious with a bathroom below deck too and they let you bring your own drinks and snacks, but I'd probably go for another company next time

Near Reagan Airport. So you get to see planes arrive & depart. Also visible is a view of D.C.,…read moreCapitol building and Washington Monument. Nice place to get a shot of nature and relax. Parking is free for non- boaters. Boat shop & bathrooms are open. Also it's near the catboat pizza bar you will really enjoy that place.

This a nice marina run by the park service. They accommodate both sail boats and motorboats. They…read morehave a small shop & a seasonal restaurant with a deck. It's a nice place to sit by the water and watch the planes land at DCA.