The Walgreens app and the service are not connected. Further- the attendee was virtually gloating when they said insurance hadn't processed it yet. I said that I get medicine fill there all the time- surely you know I'm covered (just picked up medicine there days ago). Lady said , so reee. read more

How is it that I put a rx in on Thursday morning, the automated system tells me it'll be ready to pick up on Saturday at 11, and then it's "not ready" on late Tuesday afternoon? And while I'm standing in line, I get a text that it's not ready, days after it should be. And I waited in line for a while just to confirm. Walgreens in general are such a waste of space. read more

It's nothing exciting. Yet all of us need a prescription or over the counter medication here and there. This store also has an abundance of chocolates and candies. One thing I wish they'd change, is not to sell cigarettes or other tobacco products. CVS was correct in doing that. Having carcinogens at a drug store seems odd. Yet to its credit the store is clean and organized. Also like the fact it's not crazy busy. That can make it far more relaxing. Their prices tend to be cheaper than their main competitor. On that my wallet is grateful. If you're in the area this works for the basics. read more

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Checked in for scheduled flu shots about 45 minutes ago and still haven't been called. Looks like they never told the pharmacist. Walgreens (not just this location) has the worst vaccine system to get shots. Zero stars would be too generous. ZERO stars would be TOO GENEROUS. read more

This location is FILTHY. The pharmacy staff is nice and that's the only reason I come here but the store is obviously poorly run. I took one pic but the whole store is like this. read more

Walgreens - This isn't one day's worth of dirt. - Drugstores Near Me - Springfield, Virginia

Dropped off disposable camera for it to get developed and they took 4 weeks and didn't burn pictures correctly onto cd. Not helpful

This pharmacy sucks. I went there on a Friday evening at 8 to pick a prescription that was called in at 4. First they told me it was never called in, then after about 20 minutes and me calling the VA, to get answers, they somehow magically found it. During that process I signed up for texts. The next day, I got a prescription at 10AM from INOVA, and I went home to pick it up later when they had plenty of time to fill it. I finally went back after waiting ALL DAY I finally went there to see what was up. That's when they told me my insurance was not accepted and that I would have to pay $700! I asked how was it possible that they weren't accepting my insurance when I just picked up a prescription the day before. She just threw up her hands and said "have a nice day." And accused me of yelling. When I told her I wasn't even yelling she came back and started showing me something on her computer, which I couldn't see. I asked again how was it possible and all she said was that it would be $700. Shortly after I left, someone there called me and I called back and was on hold for 20 minutes. The lady answered (there were only two people there) and she put me on hold for another 5 minutes and the pharmacist answered, and he denied calling me too. He suggested it was an "automated call." Yeah? So why didn't I get one of those automated calls yesterday? This pharmacy is the worst. They're not even helpful. I might note that this lady was rude to the man in front of me too. She had such a nasty attitude towards him. She just seemed like she didn't like or care about people. You're in customer SERVICE lady. Find another job if you don't like sick people. read more

Their prescription stocking sucks. Nearly every time I go to refill my prescription they don't have the medication in stock. The rest of the store is fine. read more

I agree with Cathy. The pharmacist Crystal is rude. Awful customer service. Went in to get my medicine and it wasn't ready I can hear her yelling and complaining to the other staff members. Unprofessional. Do better Walgreens. read more

Absolutely ridiculous! I called pharmacy this morning waited in hold for 15 min and they picked up the call and hung up! I then called right back and the phone just rang and rang. I began to get frustrated and then asked my coworker to call using her phone and they picked up her called and hung up on her as well. VERY VERY UNPROFESSIONAL. Never in my life will I use this location. Will not recommend this location to anyone as well. read more

An excellent Walgreens store. The Pharmacy department staff go out of their way to help with preselections. The store staff are always inquiring if you have found everything. (Sometimes a bit too much, but better than the opposite!) The store is well stocked with brand and house items. We use this Walgreens for prescriptions, paper products, candy (watch for the specials), greeting cards, gift cards, and some food items. The house Nice brand is good for nuts, paper towels, and cream cheese. Located in Old Keene Mill Plaza. read more

Walgreens - Walgreens in Old Keene Mill Plaza - Drugstores Near Me - Springfield, Virginia

This was a new drug store that I had never been to, until today. I knew what I wanted the second that I walked in, and that as the Pelligrino sparkling water. Even though apparently thy only carry the small size, it still worked for me. They have a promotion going on now which is 2 fo $3.00 which seemed like a pretty good deal, so I bought boh. It was nice though hat they sell most of the common grocery items in the first two rows. They also have a complete isle dedicated to Halloween candy, go figure! I was surely tempted tho! I didn't know that candy con was so popular! At any rate, I walked out with the mineral water, and a candy corn hat! Good deets! read more

Walgreens - Drugstores Near Me - Springfield, Virginia

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I have started to appreciate Walgreens over CVS. Walgreens is cleaner, bigger, wonderful staff in the Springfield (on Old Keene Mill Road) location. I find this store very easy to shop, I use the pharmacy as well and the staff there is nice. I even got my FLU shot there, and the Asian pharmacy tech gave me the BEST flu shot ever. I didn't even feel the needle go in, he was very gentle. All in all, I'm a Walgreens fan for life (hopefully). Lastly, they still accept TRICARE and CVS has DROPPED TRICARE (boooo) read more

Great place to get your last minute Christmas picture print out cards. I love how you can order on your phone or online. Same day pick up!

Walgreens is a great place to grab any snacks, pharmaceuticals, or typical last minute supplies. It's decently sized, but well organized so you'll have no problem finding what you need quickly. And yes, as everyone has said, they also have a pharmacy in which you can fill out & pick up prescriptions. It's convenient, we get it. Now, what no one seems to have mentioned yet is this place's candy selection. It is truly ballin! Stop worrying about medical prescriptions & the restrictions of life and let your inner child run free! You can actually pick up a lot of candy here that isn't available at more common stores in the area like Giant & CVS. I go here to buy Zours & other sour candies, which they often have pretty good sales on too. The Walgreens' store brand 'Nice', is also pretty decent. I've tried some of their snacks (Fudge Mint Cookies) and Almonds before, and was quite satisfied. read more

Walgreens - Walgreens - candy aisle - Drugstores Near Me - Springfield, Virginia

The photo section is not great. I ordered pictures online & was promised they'd be ready the end of that day. Got there the next day & was informed they had none of my prints ready. They were out of 4x6 (I ordered over 20) & didn't even think to call me that the order wouldn't be fulfilled for a few more days? The other prints she couldn't find, but it took her 10 minutes to tell me that she couldn't find them. Definitely not going to be ordering pictures here again. read more

This review is for the pharmacy. My dog, my baby started having seizures, managed them for awhile but them last week he had 2 in 11 hours which is alarming. After a night in ICU and a recommendation from a great vet we put him on anti-seizure meds and sent him home with a weeks worth of meds. Today we took him to our vet for a check up so she could refill the prescription as he seems to be doing quite well. Went to Walgreens to pick up a 1 months supply and the cost was $432.99. I love my baby and would have figured it out...but that's outrageous. Came home looked online and quickly discovered that I paid for the name brand, generic is less than $30 per month. Why wouldn't you call me to give me the option? Both my husband and I took a 20% salary reduction due to COVID so money is tight. Needless to say you have lost my business. read more

Being a Walgreens member, I saved $5 today towards my purchase. Gotta love saving money!! read more

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We've been using this Walgreens for prescriptions since they opened, always very satisfied. Love their text message notification service for prescriptions. They have pretty much anything you could need and then some. But their people are really the best. They often go the extra mile. Today I was looking for an iron supplement and I need chewable or liquid due to absorption issues. Kelly helped me at the vitamin shelf and when nothing satisfactory was there she went to the pharmacist to discuss what options would be available there. The pharmacist ordered a liquid supplement for me, then called me later in the day to let me know the one we discussed was not available and went over other options. This is really not all that unusual for them. Anytime I need assistance they are great, the cashiers point out additional opportunities for savings, etc. read more

The pharmacy at this location is amazing! Scott, the main pharmacist, is always super helpful and willing to answer any questions you may have. The young woman who works in the pharmacy during the day on weekdays is incredibly nice and funny. I've always had a hard time getting ahold of my doctor to talk about my medications and when I told her about this, she made it her mission to track him down and get my questions answered! I've never had an experience like this at the Giant, CVS, or Target pharmacies around here. The cashiers are also generally helpful and their photo ordering system is efficient. read more

I just switched to the Walgreens Pharmacy after using Giant Pharmacy Cardinal Forest for a few years. Overall, I was able to get in and get my prescription pretty quickly. They were not out of the medication. It was not overcrowded. I am happy with Walgreens Pharmacy so far over Giant and CVS in the area. read more

Pharmacy is great and pharmacists are super helpful. So much better than the CVS. Scott (the pharmacist) is great, I hope he never leaves but the others are good too. As far as their selection and specials, it's ok. Both Walgreens and CVS are pricey, in my opinion. Walgreens seems to have more food and a better selection of candy. read more

I have always liked Walgreens over most other pharmacies. I am not sure why, it was just my preference. This location is not any different. The pharmacy staff are really nice. They are also quick so complaints from me. The selection in the store is pretty good although my wife says that the selection of hair products sucks. The prices aren't bad and I have found that the store brand products are actually really good. The Nice dried mango's are really inexpensive and delicious. They also have bacon jerky, maple bacon jerky at that. My wife preferred it over other brands. I have also had some other store brand products and they were really good. The rewards program is also a great deal so why not come here? read more

Walgreens is an awesome pharmacy. I will never go back to CVS. Walgreens is it! The staff are wonderful and always friendly and when you need help, they are always there to guide you. Almost feel like home. You walk in and they acknowledge you. Thank you to the managers, customer service reps, pharmacy staff and cashiers. You are a great example :) read more

The only reason I gave this place a 2 starts is because of the nice lady that worked there. The manager was not so friendly I went in when i was sick I needed a car charger seen they had them on sale for 15 we to pay for all my stuff and of course it ranged up $30. I told the lady where I found it and there was 15 more there of the same kind the manager gave her a hard time and said someone placed them there by mistake they lady made him give me the price but he was so rude to her I felt bad. read more

Lisa was the shift manager and she was happy to help me sort out a price correction. Very happy with the convenience and help here.

Just a drug store but sales associate Heather gives customer service as if it were a fine hotel. Impressive attitude and service! Can still get rolls of film developed there as well... read more

RUDE Manager!!!She is always upset about something! There was many times that I saw her screaming at employees loudly and she made them embarrassed in front of customers! This Walgreens is always a mess! There are tons of items without any price! Every time that I go there I have to wait in a long line just for checking prices!!! Because of the MANAGER'S BEHAVIOR I will NEVER shop there again!!! read more

Very nice staff but their pharmacy inventory seems to be very limited. I am moving my prescriptions to another pharmacy as way too often this Walgreen's is "out of stock" on common meds and their back order process can take days. read more

I just wanted to say Heather at the register is SO SO Sweet !! She is adorable and I'd come back for her any day of the week !love some mid-west charm. read more

This is a new location for Walgreens and it's nice to have it in the same center as Whole Foods. Being new, everything is super organized and clean. The staff was accommodating and the store was very well stocked with a lot of specials. read more

This is the worst for picking up scripts and/or waiting to speak with a pharmacist. I wish something else were more convenient or where I could have my scripts sent - I would avoid them at all costs. read more

This Walgreens is filled with spacious aisles and friendly employees! My favorite place to fill prescriptions.

It's a very long story, but this Walgreens ended up triple-charging my insurance for medication that I had picked up at an entirely separate Walgreens. While this other Walgreens is not excused for their part and will also receive a one-star review, the Springfield Walgreens has played a big part in maxing out my insurer's contributions this month and me not being able to get my prescriptions filled. read more

Love this store. Friendly staff, clean store, always have what I am looking for. Shop here all the time.