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    7-Eleven

    2.2 (5 reviews)
    Open Open 24 hours

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    CVS Pharmacy

    CVS Pharmacy

    1.8
    (39 reviews)
    1.5 mi
    $$

    I dropped off my prescription at 1PM, the pharmacist was apologetic and advised it would not be…read moreready till later that evening. I came back at 7PM, and it was not ready. There were appx. 5 other patrons who had the exact same issue. The pharmacy looked chaotic. Usually this pharmacy is excellent but today, it was a bad day.

    I am writing to share my personal experience with CVS Caremark and to express my frustration with…read morewhat I believe has been a confusing, inconsistent, and unnecessarily burdensome process for obtaining my prescribed medication. Over the past several months, I have repeatedly encountered delays, conflicting information, and administrative obstacles while attempting to obtain medication prescribed by my physician. What should have been a straightforward process became a prolonged series of phone calls, paperwork, and communications between my doctor's office and CVS Caremark. One of the most frustrating aspects of my experience was learning that medication I had previously received was suddenly subject to new prior authorization requirements. In other instances, I was informed that coverage limitations or authorization requirements had changed, requiring additional documentation and approvals. These changes occurred after my treatment plan had already been established by my physician, creating uncertainty about whether I would be able to continue receiving the medication I needed. Throughout this process, I often received different answers depending on whom I spoke with at CVS Caremark. I was instructed to have my physician's office submit specific forms, only to later learn that additional forms, different authorizations, or further documentation were required. Each time new requirements emerged, I had to contact my doctor's office again, and their staff had to spend additional time attempting to satisfy CVS Caremark's requests. As a result, I found myself caught in a continuous cycle between my physician's office and CVS Caremark. Information was frequently inconsistent, requirements appeared to change, and responsibility seemed to shift from one party to another. The process was not only time-consuming but also stressful, particularly because it involved medication that my physician had determined was necessary for my care. After going through this experience, I have little confidence that this letter will result in meaningful change. It is difficult for me to believe that the concerns of individual members receive the attention necessary to correct systemic issues that continue to affect access to prescribed treatment. While I hope that CVS Caremark leadership takes these concerns seriously, my experience has left me skeptical that meaningful action will be taken. Unfortunately, individuals like me often feel as though we are at the mercy of a system over which we have little control. Decisions regarding coverage, prior authorizations, and medication access can have a significant impact on our lives, yet the process can feel opaque, unresponsive, and disconnected from the realities faced by those who depend on these medications. I am sharing this letter because my experience has left me concerned about the efficiency, transparency, and accountability of the process. My hope is that CVS Caremark will take steps to improve communication, reduce unnecessary administrative hurdles, and ensure that individuals are not subjected to avoidable delays in accessing prescribed treatment.

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    7-Eleven - convenience - Updated June 2026

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