This is worst walgreen, lady on pharmacy was so rude. This…read morewas main place to pick up the medication, will go on Cvs. date: 12/6/25 at 5:38 pm.

This is quite possibly the worst Pharmacy of all time. Unfortunately, due to TRICARE agreements,…read moreWalgreens is the only pharmacy that I can use. That being said I will happily pay a $200 co-pay just to never step foot near this sorry excuse for Pharmacy ever again. This Pharmacy will send you a text message saying your medicine is ready for pick up, only for you to drive 30 minutes there in them say they need to order it and it should be in one to two weeks. Then when you go back, they tell you they're working on it and they lead you in limbo to wait from anywhere from 30 minutes to 4+ hours. The staff is incompetent, slow, and laissez-faire regarding your medication wait times or customer experience. Like I said I have and will continue to pay astronomical co-pays to not go to this pharmacy. It's so bad in fact I almost want to invite people to go to it so we can have something in common about how much we dislike this Pharmacy. Think of it like a really bad smell and then you lean over to your friend and you're like hey man smell this except that smells horrible. That's this Pharmacy.

I stopped shopping at CVS. For years, I had all my prescriptions filled at the Tacketts Mill…read morelocation in Lake Ridge. I have a 2nd insurance coverage and advised them as such. However, they would never process the remaining balance through the secondary insurance. Finally, when I retired, I paid more attention to this issue. I confronted them so many times about pursuing the secondary coverage. I complained to their corporate office, but no change. Finally, I had it out with the pharmacist. I caught her in a lie. She claimed she called it in but no one returned her called. My secondary is covered by 911, and they are very responsive, especially to doctors and pharmacists. They never have to call you back. They help each caller during a call. I told the pharmacist this. When I went back, she refused to fill any prescriptions from me. I complained to corporate and other governing entities. Then, I switched to One Hanson, on old bridge in lake Ridge and never experienced any problems with getting my secondary coverage to this day, July 31, 2023.

The pharmacist was very rude, she didn't let me talk. Just was told the medication wasn't there. It…read morewas for my Son, I gave them my ID and his medical card. She looked it up under me instead of my Son. So after an hour, and my pediatrician had to call. And I had to tell them to pick up because she was calling. They had his prescription there the whole time. Was told that I didn't say it was for my son. Is my son not my child. No apologies, just that it's my fault for her mistake.

Your standard CVS experience. Easy in and out. They actually have an employee dedicated to…read morewatching the self checkout here, so they must have lp problems.

It's a CVS. In this part of town it's convenient and a little cheaper than hotel beverages (why I…read morewent). Clean and well stocked, no complaints... for a CVS or convenience store.

This is great CVS and very busy store. I like this cvs and there employee are so good.read more

Slowest service and very unorganized!! Avoid if possible. They had two people working at checkout…read morewho had no clue of what they were doing and extremely slow.

I found the most amazing discount at Giant. You would not believe what I got for less than $8.00…read more I got eight pieces of fried chicken and two sides: I chose a pack of spinach and a pact of Mac & Cheese. I had leftovers for two days. See for yourself.

After spending the day storm prepping my home and my mother's home yesterday afternoon, my last "to…read moredo" was to pick up my prescription incase we would be snowed in for days. On my way to the Giant on Ox road I looked up their hours and saw they closed at 6:00. I called this pharmacy at 5:50 PM to explain that I would arrive right at 6:00-6:02 PM and asked, given the imminent ice storm and public safety warnings telling people to stay off the roads for days, whether there was any flexibility to pick up my prescription that evening. The response I received from the female pharmacist was cold, dismissive, and repeatedly reduced to "we close at six, you can pick up your prescription tomorrow at 7AM" without any acknowledgment of the situation, the stress involved, or even basic courtesy. There was no attempt to explain why there was no flexibility, no recognition that severe weather creates real risk and urgency, and no effort to offer alternatives such as transferring the prescription to another location with longer hours or discussing next steps. I was spoken to as though my concern was an inconvenience rather than a reasonable request during an emergency situation. In fact, I was told on the phone that the pharmacy was "already closed" despite it being only 5:50 PM at this point. What made this especially upsetting was the complete absence of empathy. A simple sentence--"I'm really sorry, I understand why this is stressful"--or even honest transparency about system limitations would have changed the entire interaction. Instead, I was met with rigidity and indifference at a moment when compassion matters most. While my prescription was not life-threatening (note, I was at no point asked what my prescription was), this experience was deeply concerning on a moral basis. It's impossible not to think about how devastating this kind of dismissive treatment could be for someone who does need critical medication, especially during severe weather when options are limited. Policies are one thing. Treating people like they don't matter because the clock is about to hit closing time is another. This interaction fell far short of the standard of care and humanity patients should expect. I hope this location reflects on how these situations are handled and improves its approach to patient communication. I wanted to post my review as I'll be starting the trek to pick up my prescription today, despite the iced over roads and VDOTs recommendations to stay home, and tomorrow will be calling my doctor to transfer my prescription to a pharmacy that has the bandwidth to treat their patients with a bit more compassion and empathy.

This CVS location is my LEAST favorite in the area. The checkout line is usually very long. One of…read morethe cashiers (Hispanic lady with long hair who wears a ponytail) is rude every time I ask for assistance. The rest of the cashiers are decent, except the one Hispanic lady; you can tell she hates her job and she acts like I'm a nuisance to her.

Their pharmacy is the absolute worse. Always 10-15 plus people on line and only one person working…read morethe pick-up. That's as other CVS employees stand around twiddling their fingers. And that's every time it is open. There is no quick in and out. Plan on waiting 30 minutes or so just to pick up your Rx. And each customer takes several minutes since the pharmacy tech is slow as can be and disorganized. They have no pride in their work. This is not a one time occurrence but many times. Unfortunately, with my insurance I need to use this pharmacy. On top of that, prescriptions take more than a day to fill. They don't answer the phone. If they do call you back, they will promise one time and just flat out lie every time. Jonathan Phillips who "manages" the pharmacy should be embarrassed this is the ship he captains. And the store management also should be embarrassed. Besides the pharmacy, the prices for most things are 2-3x that of Harris Teeter up the street. Pick somewhere else, hopefully your insurance allows it.

My father, long time customer of CVS purchased cold medicine that was behind the front counter…read more This ignorant Cashier said, didn't you buy this yesterday? That is none of her business. She is not a pharmacist. It's not even what she thinks it is. She said this in front of a LONG line of people and everyone looked at him like a drug addict. and just shook her head. She has ALWAYS been rude. My mother and I have been going there for years, decades even. Always rude. It's none of her business what people buy and we shouldn't have to explain ourselves. If she is just nasty to us, then I am sure she is nasty to other people. My Dad is a Vietnam Vet, in his 80s and shouldn't be treated that way. I will take this up with the manager. All the other employees are helpful and kind, but not her.

I go there all the time and i have for years. Sometimes it takes a minute to find an employee, but…read morethey are always helpful and polite. The pharmacy almost always answers the phone and does a great job. Join the Care Club (I think that is what it is called) and you get great coupons. The regular prices on non-prescription goods are high, but they always have some kind of Buy One Get One sale going and if you combine that with the coupons i have gotten some stuff for free. Always clean and well stocked except when they have a great sale and everything gets snatched up.

I went here to use the bathroom because there are no bathrooms at the nearby Fort Foote walking…read morepath, and I was told there are no bathrooms for customers. So I said it was an emergency and all establishments have a rest room. One employee looked at the other non black male employee and asked if I could use the employee one, and he made a face and said no. I've never heard of such bad service at a CVS before. I was planning to purchase a water afterwards but took my business elsewhere. I should've known when I saw the outside area trashed on the way in.

I went here to buy a gift card and some other things. I requested help since they have to scan the…read moregift card before I purchase so it will work when I give it at a gift. None of the employees showed up to help me with the gift card. I had to request help 4 different times, but none of the employees came to help. Finally, after a long wait I left the items at the register and left.

Just left Walgreens, to the cashier who was actually helping check out people thank you so much,…read morebut kevin.. kevin.. dude I need you to do better. 10 people standing in line waiting to be checked out, you saw, you decided to work on the photo machine.. a lady asked you to help her whenever you get a second look over her cart.. you continued to work on the machine, finally turned around and helped the lady with her cart.. looked at everyone turned and started organizing some gum on the cashier stand... then you decided to finally help.. If you are management, I would suggest giving the job to the chick who was actually assisting. Thanks Walgreens for letting me make my first yelp review, and now I know to drive the 20 extra minutes to a better Walgreens.

So sick of having prescriptions be delayed, sometimes for days. When I asked if it was a staffing…read moreproblem or not having the pills come in time I got the run around. Hope this is temporary and they figure it out!

Slow, they don't look you in the eye, and they never answer the phone. Go somewhere else! I'm…read moreChanging pharmacies!

It's a convent location just two blocks from the metro station. However here on a Monday morning…read moremany food, drink and snack items were out of stock. One large food refrigerator out of service