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    SEPHORA at Kohl's Woodbridge

    5.0 (1 review)
    Open 10:00 am - 10:00 pm

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    7 months ago

    Helpful 6
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    JCPenney - Very expensive BASIC polyester neck ties.

    JCPenney

    2.2(26 reviews)
    0.9 mi
    $$

    Upon entering. You're NOT greeted. Entering through the mall entrance feels very weird. Since the…read moreservice counter is presumed no longer utilized and mostly just there for decoration since there's never anyone usually at the mall entrance service counter. They had the AC on last time I went but there has been a few times when there was barely any fresh free flowing cool ventilation. Also they no longer have REFILLED sanitizer stations at the door nor wipes for the shopping carts. While browsing the store. The first thing you noticed is the complete disorganization of most of the clothing sections. Some sections are in complete disarray as well as merchandise completely located in incorrect spots. The dress clothing section was almost laughable with mostly irregular shirt colors to suits available. **SEE PICS** The pricing here is VERY CRAZY. Even in Macy's. They don't charge this much for some clothes. At this JCP some shirts were almost near the fifty dollar mark for ONE SHIRT. The pillow section followed closely behind in the pricing with certain basic pillows being insanely expensive. Also the overall presentation of most of the merchandise makes it nowhere near appealing for the price really. The mattress section is almost laughable as well with near two thousand mattresses with stains on them when you really look at them. It's understandable accidents happen by customers. But someone is not going to spend an insane amount of money while looking at a juice or soda stained mattress. The only section which seemed to be fully stocked and active was the Sephora part of the store. I can't really comment on the employees since it would seem the only employees are at the registers and the customer service counter mainly. There's virtually no employees on the sales floor besides the Sephora & jewelry sections. The dressing rooms are almost autonomous since there were also no employees near the dressing room areas either. The overall noise level was normal for a retail store. It was almost too quiet in the store however at certain times. The general crowd is mainly adults. Some kids. Everyone seemed mature and disciplined. Overall this location is a DUMP. Management needs to be fired. I can't say how many times I've been inside this store and always seen customers looking for employees only to never succeed. That with the complete lack of disorganization and insane pricing makes this store a complete failure.

    There's a reason the stocks are penny category. I don't like to be cruel, but no employees,…read moreproducts desired, or anything of relevance. It's been time since I've been here. If I was a betting man, this and other locations will be following Sears. A shame one of the oldest, but when you don't evolve, what can you expect? The Saint John's clothes are from the 90's I guess. They have some decent pajamas. That's probably about as high of a mark, that I'll give them they look sharp. A lot of empty shelf space here, and I won't be returning. Even for nostalgia purposes, this one doesn't cut the mustard.

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    JCPenney - Almost $33 for one shirt. Lol......

    Almost $33 for one shirt. Lol......

    JCPenney
    JCPenney

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    SEPHORA at Kohl's Woodbridge - cosmetics - Updated May 2026

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