1. Euro Auto Sport

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Chantilly, VA

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Euro Auto Sport

3.3 (14 reviews)
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Honda Of Chantilly - Models in the showroom.

Honda Of Chantilly

(766 reviews)

An absolute phenomenal experience from start to finish! Honda of Chantilly is honestly one of the…read morereasons to love this area--and if I ever move away, I will gladly deal with the absolute nightmare of figuring out how to move the car to a different state just to buy from them again. The sales experience and quality of their Honda vehicles are unmatched.My sales associate, Saba L., was incredible. He listened to my needs, provided entirely stress-free solutions, and aligned every option perfectly with exactly what I was looking for in a car. Remarkably knowledgeable, patient, and genuinely cares about getting to know his clients to deliver the best customer service. The entire staff is friendly, looks highly professional, and acts professional. On top of that, both the dealership itself and the car were completely pristine and clean. Amazing job! I visited in the late afternoon so my picture is not the greatest but do swing by the dealership and ask for Saba L (703) 928-1083

I had a very disappointing experience with Honda of Chantilly…read more I was in contact with a salesperson named George for quite some time, and he provided me with specific details about pricing, monthly payment, trade-in value, and terms. Based on those conversations, I drove about an hour to the dealership, trusting that the information I received was accurate. When I arrived, George was not available, and another representative assisted me. To my surprise, the numbers presented were completely different from what had been discussed. The monthly payment was significantly higher, and none of the agreed terms matched our messages. I felt misled and that my time was not respected. I made the trip based on clear promises that were simply not honored. Because of this experience, I decided not to do business with this dealership and ended up purchasing my vehicle from another Honda location that was transparent and consistent from the beginning. I would not recommend this dealership based on my experience.

Ourisman Chantilly Toyota - Check engine light 2 days after buying it

Ourisman Chantilly Toyota

(46 reviews)

WOW PATRICK IS ALL THAT AND MORE…read more After misplacing a car key which required the vehicle to be towed, I contacted Toyota dealerships in Camp Springs, MD and Alexandria, VA, where I learned there was a major backlog and that the key had been discontinued for select models. Faced with limited options, MOM strongly recommended that my vehicle be towed to Patrick at Ourisman Chantilly Toyota, an advisor she trusts and that recommendation proved invaluable. Over the past year, my experiences with several service representatives at other dealerships had unfortunately been marred by unprofessionalism, unresponsiveness, poor communication, and little to no follow-through, so expectations were guarded. This vehicle holds significant sentimental value for MOM following the loss of Tonya, my sister, on June 28, 2024; Tonya left explicit instructions that the car be taken to Patrick for any care needs, making trust essential. Patrick was prompt, genuine, and immediately put us at ease with his warm, contagious smile; he took ownership of our concern, proactively contacted a locksmith due to the discontinued key, proposed practical solutions, and followed through on every commitment. He also went above and beyond by offering a complimentary ride from my MOM's home to pick up a loaner and ensuring the vehicle was well cared for, including routine maintenance and attention to an intermittent issue. One word to summarize MOM's experience: "WOW!" If you're looking for an advisor who truly shows up for customers, Patrick is the one.

Buyers beware - do not trust Poya !…read more He's one of the managers and he seems like a great guy when he's trying to sell you a car. He convinced us that the thorough used car inspection process was when I could trust. We purchased a car and driving home start having issues with the brakes, reached out we're told to come in, they take care of it. Next day, power steering stopped working. When we brought the car in, we were told this is a used car with no warranty. We asked for a copy of the state safety inspection and were refused a copy. If the truck passed inspection, why wouldn't they share the copy? The ridiculousness continues when Poya told me, the head of their service department doesn't have a single technician comfortable working on a Chevrolet truck power steering. It's a power steering pump any apprentice mechanic can fix this. I emplored Poya, to do the right thing. Plus, he knew we were there to buy a second car. He refused to help. I made a terrible mistake of trusting a used car sales manager. I thought the Ourisman name meant something reputable. Thanks to Poya I know differently. Made advice if you're looking for a used car buy it somewhere else. If you're looking for a new car, buy it from the salesman Amen, Toyota will stand behind that Warranty you don't have to worry about Poya's word. I'm Jim Fenwick if our a customer or potential customer and you'd like to talk to me about this review and my experience, feel free to call me at 713-484-9855 or email me at Jimfenwick@yahoo.com I'm a straight shooter. I promise no embellishment here. These are just facts.

Ted Britt Lincoln of Chantilly

Ted Britt Lincoln of Chantilly

(17 reviews)

Be warned. Ted Britt Lincoln is not customer focused and you will not receive a loaner vehicle…read moredespite their promises. https://www.tedbrittlincolnofchantilly.com/pickup-and-delivery.html Over the past several months, I have repeatedly attempted to resolve a warranty issue that requires my vehicle to remain in the shop for 3-4 days. Despite this, Ted Britt Lincoln has consistently failed to provide a loaner vehicle--something that should be standard for a Black Label client. Most recently, my vehicle was in their shop for four days, and again, no loaner was provided. This time (for the same issue) I have been waiting for more than 2 months to obtain an appointment that can be accompanied by a loaner vehicle. I have heard estimates from multiple people, from 2 weeks to 4 months to obtain such an option. Ted Britt Lincoln does not take customer service seriously. The complete lack of communication and follow-up from key service staff. Service Advisor Brandyn Spece, Service Director Michael Darlin, and Lincoln Director Michael Britt have not responded to any of my emails or returned any of my phone calls. This level of unresponsiveness is unacceptable from any service department--let alone one representing the Black Label brand.

This was by far the most frustrating service experience I've ever had with a dealership…read more It took over three weeks just to get a call back to schedule an appointment. When I finally did, I was very clear about needing an oil change and having a possible oil leak. I took a full day off work and drove 66 miles to this dealership, only to be told -- after arriving -- that any oil leak inspection would require my car to stay overnight. That was never mentioned when I booked the appointment. Living that far away with no ride home, I had no choice but to leave and reschedule. Weeks later, I got a call saying they could send a loaner car and pick up my vehicle for repair. That call came on a Monday. It took them until Friday to actually come get my car. The repair itself took several days -- then it took a few more days to get my car back because a new error code appeared in the exact same area they had just worked on. When my car was finally returned, I refueled the loaner back to the 3/4 tank level it had when it was dropped off to me. Despite that, I was charged $78 to refill it to full. According to their service manager, this is their policy -- that the loaner has to be returned with the same fuel level it left their lot with. I'd love to know how that's physically possible after driving 66 miles back to the dealership -- even if I had completely filled the tank before returning it. Between the lack of communication, the delays, and the ridiculous fuel charge -- I won't be returning here for service or sales. Ever.

Euro Auto Sport - car_dealers - Updated October 2026

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