I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

A friendly atmosphere with an intelligent staff, this is a convenient location for computer work in…read morean otherwise remote location. They offer a decent selection of hardware and a reliable and timely service department that communicated well and doesn't pressure you to upgrade or sell you unnecessary add-ons to your visit. I believe pricing for most products is the same as online portals such as Apple, and it's an awful lot more convenient than sending things thru the mail.

Always helpful for all of our Mac devices. Techs are skilled and pleasant. Service is prompt and…read morethorough. Good advice in buying is offered; we give it all thumbs way up.

I am a small business, and I received a quote from PC Development for a new computer, that I…read moreneeded, (which I accepted) I called today to put a deposit on the computer, when I called Donovon and Stan (the owner) said that they would honor their estimate and when not build my new computer. If I were a small business, I would stay away from PC Development.

Excellent customer service and fair pricing. We've been…read morewith this company for years and trust their expertise. They also take tech products such as printers, cause, etc. and wise them for free.

They know what they are doing but they seem pretty high priced. Hard drive crashed. They saved data…read moreand installed windows 11 (which sux ass by the way) and it came to $279?!?! Should have just gotten a new computer.

The owner is a crook. I had to call the police for a simple refund that I wanted back. I was nice…read moreand friendly while the Owner John threatened and yelled and did not know so called about the tablet he had sold, and he calls himself a pc repair guy when he does not even know what an android update is. He used profanity to me then I called the police to deal with this. Eventually I finally got him to write a check with police their. Also his reviews are not updated and from his friends not actual costumers he admitted.

effective, honest, and efficient. My portable hard drive was damaged and he successfully repaired…read moreit very quickly.

Cleaned up my massively infected laptop in one day- not the easy way by erasing everything- the…read moreright way. Thorough, timely, great communication during repair, and fair price. This should be your go to place. Thank you Mike.

CCT is an excellent company to get help with computers. I…read morehad two laptops that needed help. One just needed a new battery, and the other needed a new part to connect the power. Apparently, I overextended the electrical connection, so it wouldn't start at all. Both laptops are working fine now. I will use them again.

I know someone who brought her laptop here to be repaired for water damage. The worker not only…read morecouldn't do the job (which in itself would've been fine), but he went on to claim that "I'm the best at this in New Haven. If I can't fix it, then nobody can." Oh really? Well she brought my laptop to another shop... and they fixed it. So much for that! False advertising. Guess the other review here calling him "Mr. Arrogant" was right. On top of that, he asked her to wait until he can find someone to help fix it. Why the hell would she do that? She can find someone else to do it too! Furthermore, I know I probably shouldn't have escalated it to confront him for his claims. But I just couldn't resist. But this was his response to getting called out. He resorted to borderline racial and political comments. Canada is about to become the 51st state..? Wtf does that even mean? LMAO.

Computer Heads has been selling and servicing my computers for over 10 years, and I completely rely…read moreon their expertise. I have full confidence in the quality of their work and truly appreciate their prompt service, as my business depends on my computers. I highly recommend them and value the way they consistently go the extra mile.

Buy a laptop somewhere else, very unfortunate interaction with the owner at this place…read more - Peeled off a sticker from my laptop brought in for a consult without permission. - Bought a refurbished machine from him, installed a different internet browser other than google chrome and the machine flipped out. - Brought back to tech to fix, tech said he fixed it, charged me, then bring it home find out it's not fixed. (Charge was refunded thankfully). - Brought in the next day to owner who spent the entire time talking over me, getting louder and louder at me intimidating me into believing that it was my fault for changing a single thing on the computer that must have messed it up. I had to tell him multiple times that I was not there to argue and that I needed the machine he sold me two days ago to be fixed, replaced, or refunded. - Only reason no 1 star is he replaced the machine with an identical one. -Then he called me "a very paranoid individual" when I asked for a receipt for the machine trade. Being a young woman and a nursing student I've dealt with my fair share of intimidating narcissists but that's not really how you run a successful business. It would have been better if he had listened to me and what the problem was without immediately jumping to "this is all your fault for changing a single thing on the machine I sold you." If you're going to buy a new laptop, just go somewhere else.

Excellent house-call service on a puzzling network issue. Zach provided exactly the technical…read moresolution we needed in a timely, efficient and "people first" way. I'd recommend him for anybody on a budget needing business-class IT service.

Zach's customer service was top-notch. He was willing to work with me with a simple but relatively…read moreurgent request, reaching out to me to talk and iron out all the details, then provided an estimate that exceeded my expectations in terms of delivery time. I'm very satisfied with my experience. Thank you Zach!

This is by far the best group of information technology specialists I've ever had the pleasure of…read moreworking with. From mac to PC and everything in between. Hands down best service knowledge and turn around time. They somehow keep up to date all all the current software updates and patches and have been able to keep my business ahead of them multiple times. They also are all great humans with a sense of humor that makes the IT stress vanish somehow. Wizard indeed. They are locally owned and amazing at what they do. Don't waste your time with the Geek Squad.... Call these guys!

From the owner: Located in Torrington, CT, PC Wizard LLC specializes in Computer Technical Assistance & Support…read moreServices. Established in 1997, we pride ourselves on offering expert solutions for all your computer needs. With over two decades of experience, our dedicated team ensures top-notch service to keep your technology running smoothly. Trust PC Wizard LLC for reliable IT support and unparalleled customer care.

Once again, GoGeeks bailed me out of a problem for which I was totally in the dark. I have used…read morethem many times and bought equipment from them and always found GoGeeks staff to be responsive, efficient, pleasant to work with and reasonably price. I have used them many times over several years and recommend them to family and friends.

Home visit to get Printer working - the day after I tried to print something & it didn't work…read more Flat out refused to return. I am disabled and had been release from rehab a few weeks before requesting their services. This is the company I purchased my computer from and have used them for servicing.