I rarely write reviews, but my experience here was upsetting enough that I feel the need to warn…read moreothers. After more than ten years as a loyal customer, I brought in my daughter's wedding dress for cleaning. Although it was eventually found, the way the situation was handled was extremely unprofessional. When I went in to pick up the dress, I was told that it had already been picked up. Period. I asked the two young employees to check for any additional details, and I was again told, "It says it's been picked up," without any additional information or offer of additional follow up. When I asked for a manager, I was told, "It's her day off," and even scolded to "respect her day off" when I asked them to contact her. They eventually did get the owner on the phone; she was extremely rude and even more unprofessional, making it clear that I was bothering her. While the dress was ultimately returned, at no point did I feel the situation was under control or handled responsibly, especially for a long-standing, twice-weekly customer. For something meaningful or irreplaceable, I would strongly recommend taking your garments elsewhere. I now take my business elsewhere. If I could, I would rate this business 0 stars. If you want an even shorter version (3-4 sentences max), I can create that too.

I had a dry clean-only coat covered with dust. I brought it to Santoro's, and when I picked it up a…read moreweek later (my choice on pick up date) it was clean and in a fancy plastic bag. I was very happy with the price and ease of drop off/pick up. There aren't a crazy amount of parking spots in the front of the building, but there are several more off to the side by their sign. The interior is very vintage, with checkered tile floors and lots of brown. The signs out front are definitely dated, although maybe only to the 90s. I think it adds to the ambiance. There are washers and dryers inside, and seemed to have plenty of room for all the people using them both times I went inside. I would definitely take dry cleaning here again, and if I needed a Laundromat it seems like a good place to go for your needs.

Beware! Under new ownership. I used to come here all the time and the old owner was amazing. The…read morenew ones are terrible. I just picked up a dress I had altered for a special event. They completely ruined it. It came back a full 6 inches shorter in the back than in the front. I mentioned it when I went in initially as the way she had it pinned made it look like it would be shorter in the back but she assured me that was just the way she pinned it and the finished product would be fine. It is not. It's not even wearable at this point. I will never go back here. They have no idea what they're doing. They didn't ask me to try it on when I picked it up and I didn't really think anything about it because it was a straightforward alteration. Now I know why they just let me walk out with it.

Came here by accident when the cleaners/tailor we usually use were closed and we needed something…read morealtered quickly for a wedding. They are courteous, accommodating, and responsive in the price is reasonable. They were able to get my mother's grandma of the groom. Outfit altered within two days and ready to go for the wedding. Will definitely bring all my dry cleaning here moving forward.

Top notch service and turn around. Brought a few items in later on a Friday and had them back…read morearound lunch time on Saturday. They provide top notch quality service at a very fair price.

I had a favorite silk dress that was the recipient of dripping candle wax during an event. I was…read morecertain that it was ruined and couldn't find anything close to a replacement...so, I took it to Crown and found an expert...she laughed and gave me assurances that she could make it look like new. She kept her word and produced a miracle (from my perspective anyway). Not a trace of wax anywhere! Excellent price and outstanding results!

Dry cleaning, shoe repair, and alterations. A one stop shop for me. Mike and Judy are very good at…read morewhat they do! By far the best.

I have taken shits to be cleaned here. They have Quick service, friendly and helpful staff, good…read moreprices and quality work!

THIEVES! Stay far far away. They are rude and won't admit to any wrongdoings on their part.read more

Always courteous and prompt service. Dry cleaning, stain removals, sewing....all great work!read more

Quality tailoring; courteous customer service at reasonable prices. Quick turnaround fit tailoring…read moreand dry cleaning.

Their Wash-Dry-Fold service is quick. They also have a Tailor who can mend anything!!. I am so…read moreimpressed with this place!! They are a pleasure to do business with. I highly recommend them

Always prompt service. Clean and neat environment. Always…read moreaccommodating and fast service

Shirts are clean just as you asked for them to be. Almost always on time when promised.Shirts look…read moregreat.