***** My wife is French and a stickler for dry cleaning. She…read morealmost refused to move up here as it meant leaving her NYC cleaners behind. Now, whenever I speak of possibly moving from Litchfield County, my wife digs in her heels and refuses as "there's no other cleaners to match Barrante's." Jay Barrante is a gentleman; honest and extremely knowledgeable about all sorts of stains. If he can't get it out, nobody can.

Honestly, I had zero issues and would consider using them again for my dry cleaning needs…read more Barrante's Cleaners is located on kind of a quiet area of Main Street, and has its own small parking lot on the side of the building. I dropped off a silk tie about ten minutes before they closed on a Saturday. I gave the guy my name, and he set expectations for when it would be done (Tuesday). I will say when they advertise closing at noon, they are closed AT noon. I was still playing on my phone in the parking lot and he was out the door, which is FINE. Just be prepared to, as the customer, respect the employees time and also be out the door at closing. I came back a week later, and the tie was cleaned, in a bag on a hanger, and quickly found riding those revolving racks. It was clean and only $4.25! It was such a deal compared to what I, a dry cleaning novice, was expecting.

I've been getting my alterations and dry cleaning needs taken care of here for as long as I can…read moreremember. The last 5 years in the Marines taught me the importance on having my suits and uniforms clean, pressed and squared away. In all my travels, I have never found a cleaners I trust more than Santoro's. I even had a suit and my wedding tux pressed within a few days of my wedding, see for yourself! They have always provided me with great service and a pleasant customer experience. I'm surprised to see that a few people have had bad experiences...they seem to be centered around this Cypress lady's customer service. I've never met her but everyone that I've dealt with here has been professional and friendly.

I rarely write reviews, but my experience here was upsetting enough that I feel the need to warn…read moreothers. After more than ten years as a loyal customer, I brought in my daughter's wedding dress for cleaning. Although it was eventually found, the way the situation was handled was extremely unprofessional. When I went in to pick up the dress, I was told that it had already been picked up. Period. I asked the two young employees to check for any additional details, and I was again told, "It says it's been picked up," without any additional information or offer of additional follow up. When I asked for a manager, I was told, "It's her day off," and even scolded to "respect her day off" when I asked them to contact her. They eventually did get the owner on the phone; she was extremely rude and even more unprofessional, making it clear that I was bothering her. While the dress was ultimately returned, at no point did I feel the situation was under control or handled responsibly, especially for a long-standing, twice-weekly customer. For something meaningful or irreplaceable, I would strongly recommend taking your garments elsewhere. I now take my business elsewhere. If I could, I would rate this business 0 stars. If you want an even shorter version (3-4 sentences max), I can create that too.

Beware! Under new ownership. I used to come here all the time and the old owner was amazing. The…read morenew ones are terrible. I just picked up a dress I had altered for a special event. They completely ruined it. It came back a full 6 inches shorter in the back than in the front. I mentioned it when I went in initially as the way she had it pinned made it look like it would be shorter in the back but she assured me that was just the way she pinned it and the finished product would be fine. It is not. It's not even wearable at this point. I will never go back here. They have no idea what they're doing. They didn't ask me to try it on when I picked it up and I didn't really think anything about it because it was a straightforward alteration. Now I know why they just let me walk out with it.

Came here by accident when the cleaners/tailor we usually use were closed and we needed something…read morealtered quickly for a wedding. They are courteous, accommodating, and responsive in the price is reasonable. They were able to get my mother's grandma of the groom. Outfit altered within two days and ready to go for the wedding. Will definitely bring all my dry cleaning here moving forward.

Brought a suit and some shirts in. Extremely Quick turn time and reasonably priced. Also got some…read morenasty stains out.

When I took the suit out of the dry cleaner bag there were all these threads hanging off of the…read morepant cuffs. I cut them off and wore the suit. The next day I took it in to them and they gave me a really hard time. All I wanted was for them to fix the suit to the condition I brought it in. They argued and said they wouldn't re hem the pants. When the auto text came in, they charged me $22 to clean the suit. I also noticed there was a bad iron mark on the sleeve which I didn't even talk about but would never wear the suit in public. The damage was so bad, I can't wear the suit. Just about the worse customer service I've ever had. Really bad dry cleaner.

Dry cleaning, shoe repair, and alterations. A one stop shop for me. Mike and Judy are very good at…read morewhat they do! By far the best.

I have taken shits to be cleaned here. They have Quick service, friendly and helpful staff, good…read moreprices and quality work!

Always courteous and prompt service. Dry cleaning, stain removals, sewing....all great work!read more

THIEVES! Stay far far away. They are rude and won't admit to any wrongdoings on their part.read more

Quality tailoring; courteous customer service at reasonable prices. Quick turnaround fit tailoring…read moreand dry cleaning.

Their Wash-Dry-Fold service is quick. They also have a Tailor who can mend anything!!. I am so…read moreimpressed with this place!! They are a pleasure to do business with. I highly recommend them

Always prompt service. Clean and neat environment. Always…read moreaccommodating and fast service

Shirts are clean just as you asked for them to be. Almost always on time when promised.Shirts look…read moregreat.

THIS WOMAN IS A MIRACLE WORKER!!! I bought a Bridesmaids…read moredress in February (while 5 months pregnant) for a wedding on Aug 30. Fast forward to 4 days ago, IT DIDNT FIT. Not even CLOSE. I brought it to the shop in a panic with another dress of the same material and color, and she was able to cut 5 inches off the old dress to add to the new dress, let out the hips and bust, and ITS PERFECT. You cant even tell its altered!!! Thank you, Jennifer's Tailor Shop, for working miracles and ensuring my place in my best friends wedding.

I am extremely disappointed with my entire experience. If you value your time and want a quality…read morejob done, I strongly suggest you take your business elsewhere. I brought 2 dresses in on 9/16 for an upcoming wedding. One needed to be hemmed the other needed about a 10 inch long straight line sewn to prevent a wardrobe malfunction in a halter style top. I was told that both garments would be ready on 9/30 and that it would cost $60. Okay. I arrive on 9/30 in the morning. Jennifer looks at me asks if I am here to pick up the 2 dresses. I reply that I am. She keeps telling me that she is sorry but they aren't done, she keeps showing me a bridesmaid dress that she is working on and complains that she has too many weddings to sew for and asks me to come back later that day at 1 PM to pick up my dresses. I inform her that I can't due to previous commitments and mentioned that I don't want her rushing because I want a nice job done. Jennifer tells me to come back on Tuesday and assures me they will be ready. I agree and tell Jennifer that I will be there early Tuesday morning. Tuesday morning arrives, I go there for 9:30 AM. The hours on the door state it is supposed to open at 9AM. It is closed. No signs of life whatsoever. I call the phone number to try to find out what is going on. No answer, answering machine, just nothing. As I am calling, an elderly gentleman arrived trying to pick up his garments. He just shrugged his shoulders, rolled his eyes and walked off. I went to do some shopping in the area figuring that perhaps she was running late. After completing my shopping, I returned at 11:15 AM to try to get the dresses. Still no signs of life and nobody answering the phone. After running more errands, I call at 12:30 PM to see if Jennifer has arrived. She finally picks up. I ask if she is at the shop. She explains that she had some problems this morning but she is now there and will be there until 4 PM. I tell her I'll be right down to get my dresses. I arrive at 1PM. I look at the counter and my dress is in a pile, with a bunch of pins in it and scissors next to it. My daughters dress is hanging nearby, pins in it. Obviously not completed. She sees me and starts apologizing, telling me they will be ready in a couple of hours or maybe I could come back tomorrow??? I told her that I was extremely frustrated because this was my 4th trip to try to get my clothes. Jennifer corrected me and says you mean second. I give her the rundown of my 4 attempts to get the dresses. Jennifer then explains to me that she got stuck at Kohl's. They had some really great sales and she starts to show me some of her great finds. She says sorry again and then let's out a burp. I explained that I was very upset because I needed to get the garments today since my schedule for the rest of the week is booked up and now she would in fact be doing the rush job that I didn't want three days prior. Jennifer says to come back in 2 hours. It will be fine. She isn't rushing. I agree because she has my dress, in a pile, pinned and who else am I going to get this late in the game? I come with my daughter so we can make sure everything is set before we go. My daughter tries on her dress. Jennifer had only sewn a 1 inch line in the middle of the area that needed to be sewn which left 2 weird looking pockets. I look at the hem on my dress. The stitching and cutting is janky at best. Jennifer hand stitches the rest of the 10 inch line that we originally needed to prevent the wardrobe malfunction. My daughter tries the dress on again. It will do. I ask how much I owe. Jennifer informs me that she will only charge me $50. I pay, take my dresses and go. Although I appreciate that she made an attempt at making things right with the discount; I feel it was too little, too late. Customers shouldn't feel as if their time is of no value. I haven't been that angry, irked, annoyed, disappointed in years. If I were a cartoon character I'm sure steam would have come out of my ears especially when she burped at me. I am attaching photos of the stitching so you can see what I mean about the shoddy work.