I have been going to Dr. last for over 20 years and he has been caring and confident dentist. His office staff however is another story. Long story short, I worked out an arrangement to deal with my portion of a bill and they sent me to collections. They know that I am unemployed due to Covid and over 70% of my bill was already paid but they still sent me to collections. No one seems to talk to each other in the office nor do they share notes about conversations with patients. Beware, they don't care about you, they just want the money. read more

My recent experience at Riverside Dental Group with Dr. Sugiono and Leah has been one of the most miserable experiences of my life. My interaction with this office can be summarized by lack of hygiene, frequent cancellations, dropped calls, poor resolve, lack of alternative treatments, poor post-operative instructions/care, and actions that were underwritten by the intent to make money rather than work with their patient's individual needs. So here is what happened... After discovering that my root canal - which was performed at RDG - failed, I was told I needed to have an endo re-do (root canal re-do). After looking at a full panel x-ray of my mouth, Dr. S performed an external examination of my tooth prior to beginning. During the procedure, he "discovered" a crack in my tooth. I find it very hard to believe that a crack went unnoticed after both a full panel x-ray and an external examination. Instead of offering a simple extraction in that moment, he instead opted to proceed with the re-do on a cracked tooth. Does this even make sense? During the procedure, Dr. Sugiono was working on me and another patient simultaneously. This is not okay! After the re-do, my abcess grew 5x larger than before the surgery, despite being on 2000mg of antibiotics. I sat with an open wound in my mouth for nearly 20 minutes while he worked on someone else. While I felt no pain, I was fully aware that this was not okay. I left the office with one simple instruction to mitigate pain: take two Advil and one Tylenol every four hours. This did not work and I was and still am in excruciating pain. I was not instructed to salt water rinse or perform any other post-operative treatments that might have resolved this issue quicker. After a week passed, I was still in miserable pain and the infection was pouring out of my tooth. I called Leah nearly a dozen times to see if she could give me an estimate on how much the next procedure would be. Two weeks went by and she NEVER got back to me to answer my question. She was either "away from her desk," or "my file was on her desk" or "it had been a crazy day" and "her computer crashed." At the end, she simply stopped returning my calls. Note: I called Leah because she is the primary assistant. Finally, I bent and called someone else in the office as I couldn't take the pain anymore. She gave me my estimate in less than 8 minutes and scheduled me quickly. However, I got a call from Leah today cancelling that same appointment because Dr. S is busy that day and forgot. I am so disappointed. Leah tried to offer me an appointment tomorrow, but I cannot just call off work with 8 hours notice. I am most disappointed by the fact that no one ever discussed extracting the cracked tooth with me instead of placing an implant. This is a simple 300.00 procedure that my insurance would cover. He pitched me what I learned is a 5,000.00 alternative during the endo-redo, and sent me on a crazy goose-chase of PAIN FILLED re-visits that could have been solved in the moment. I just don't understand how you can not call someone back when they clearly need help as well. I am still in pain...I am so disappointed. read more

Great bunch of people here. Friendly, happy, joyful, white teeth shiny smiles. And my doc, Dr. Elias is da greatest.

I've been going here for years! Riverside Dental is great for any age. The environment is very clean. They also have a Pediatric & Orthodontics. Staff and Dentist are very friendly. I highly recommend anyone to go to Riverside Dental. Dr. Harris is amazing! read more

My mom had her surgery here. Right when you walk in it's such a welcoming atmosphere. Everyone at the front desk is so nice and look like they truly love what they're doing. The building is beautiful, clean, and welcoming. My mom healed nicely and is satisfied with the results. read more

Dr. White has been my primary dentist for 3 years. He is wonderful. Super communicative, knowledgeable and he always develops the best Tx plan. He works with your schedule. This practice has the full breadth of all talent. They are reasonably priced. Accept all forms of insurance and keep your costs down to a minimum. Beautiful office and glorious views of their perfectly manicured lawn. read more

Horribly ran office and they definitely know how to play the insurance game, as they require a separate appointment for every little thing.... teeth cleaning, 1 appointment... crown/cavities, 2nd appointment... God forbid you need a root canal/re-treatment, because that's a separate "specialist" and a 3rd appointment. My last dentist before coming to Riverside Dental Group handled EVERYTHING in 1 appointment (cleaning, cavities/crown, root canal) and didn't make me schedule anything separately, except to come back to have the final crown installed in place of the temporary one, which is expected. I waited 6 weeks after my 1st consultation/visit just to see a different "root canal specialist" for 10 minutes (2nd visit), and now have to schedule a 3rd appointment for the treatment, and then a 4th appointment for the crown (and probably 5th for the permanent crown). So sad my last dentist retired, because they did teeth cleaning, root canals, and temp crowns all in the same visit, with only a 2nd visit required to have the permanent crown installed. Horrible experience and only out for the insurance money!!!! read more

My experiences in the past when visiting a dentist office have not been positive. In fact, they've only solidified my aversion and increased my anxiety. My husband was the first to visit with Riverside Dental Group, specifically with Dr. White. My husband said nothing but amazing things about his experience. I mustered all my courage and made an appointment. My experience was nothing but positive. From the initial contact to meeting with Dr. White! I was not anxious or worried. My heart wasn't racing and I wasn't biting my nails and that's saying a lot! Dr. White was friendly and caring. His assistant was equally the same. I am leaving a happy patient (who is coming back for a follow up) and would definitely recommend this group to anyone looking for a professional office that treats the patient first! Great office! read more

This dentist office is there best in Riverside!! It's for kids, young adults and adults. The service is impeccable and everyone is so kind. I've been coming for ten years and it's wonderful each time. read more

My husband had a badly decayed tooth and a friend of ours gave a big recommendation for Dr Dee Elias. What a wonderful dentist. He gave a long and thorough consultation, and advised us what would need to be done for all of the problems that showed up on the Xrays. He was honest and told us what could be held off, knowing price can be an issue. Today I took my husband in for the root canal and he was so surprised at how easy it went. My husband had a separate root canal done 3 years ago by another dentist and it was horrible. My husband explained to Dr Elias ahead of time about his high tolerance to pain killers and the good doctor made sure they selected the correct injection before starting the procedure - which took less than 2 hours as apposed to the agonizing 3-4 hours with the other dentist. They advised Tylenol for pain, but so far there has been none, even after the injections wore off. The waiting area is gigantic, nicely decorated and calming. Lots of seating areas, two large flat screen TVs and a Keurig coffee maker. Most of the dental stations had a flat screen TV for the patient's distraction. The only negative was the wait time in the waiting area before the appointment and the spread out appointment scheduling, but that can be said about most places. I will definitely be going to this office for any of my own future dental issues. read more

I've been going here since I started getting teeth. The staff is kind and understanding. They are helpful and supportive. My family has been coming for 3 generations. I'm very happy here read more

Friendly, professional staff. Clean and beautiful surroundings. Love that everything is under one roof, from Pediatrics to Cosmetic dentistry, and everything in between. Great experience. read more

Love this office! I've only been in Riverside for a year, but I was lucky enough to try this office first. Great friendly staff! Beautiful building! Definitely the BEST dental office I've ever been to! read more

Dr. Harris-Muller is an awesome dentist, she takes her time with my kiddos! She is very caring and gentle. The office staff are also very kind and accommodating. read more

I love Riverside Dental Group! I have been a patient for many years. Everyone is very friendly and knowledgeable. Dr. Harris is a great dentist. He always takes time to explain a procedure he is going to perform and answers all of my questions. I always feel like I am in good hands when I am at Riverside Dental Group. I highly recommend to anyone searching for a new dentist. read more

Riverside Dental Group, one of the best dental facilities we have found. They have the latest technology efficient & friendly. Tiffney is my hygienist, my husband has a different hygienist, they makes you feel comfortable. I felt truly at ease when getting my dental work done. She educated and encouraged me on the care of my teeth. My husband came out with the same conclusion. This place is Awesome!!! I finally love going to the dentist. read more

Ive had the same dentist since I was 4 years old and this year I was ready for a change. I came to the riverside dental group and was stunned by how clean and nice the facility was. I saw a dentist (not sure what his name was) but he said I needed a deep cleaning. Then I met Carly. Carly is an amazing hygienist! She was professional, nice, funny, smart and made me feel comfortable. She told me she could give me the numbing gel instead of the injections and said it will be fine. I was skeptical at first but it all worked out great. She always tells me to let her know if I need a break or anything. I look forward to my next appointment, thanks so much Carly! read more

My first visit was due to an urgent matter but they quickly put me at ease and treated me. Dr Sugiono is not only a great dentist but very down to Earth. The staff that assists him are all so friendly and they really make you feel comfortable. read more

Best dental place in town! Highly recommend!! They treat my daughter very well and take good care of her.

Wow!! I was referred by a good friend and I just wish I knew of Riverside Dental Group a long time ago. Better late than never! I came in right before Covid happened so was not able to come back in until a week ago for a filling and a broken front tooth. Dr. Elias and his assistant were great. I had happy tears because it looks so good. Also, my car wouldn't start so I had to be 15 mins late and the staff was so nice and understanding. I have other work that has to be done. I never thought that I would say that I can't wait to go back and continue my work. My entire family said how amazing Dr. Elias had done fixing my front tooth, and they all are planning to go to him now. Thank you!! read more

Riverside Dental Group is the best!!! Dr. Elias is the best dentist I have ever had. Diagnoses correctly and doesn't overcharge. This is a very honest dental practice with a very capable staff (both office staff and assistants). 5 Star!!! read more

My husband has been coming to see Dr. Ludwig for various procedures and I have nothing but wonderful things to say about their front Office staff! Samantha A. (Long dark hair) has always been friendly and helpful even though I'm not the patient! The building is gorgeous and they have a comfortable waiting room which I actually ENJOY sitting in while waiting!Dr.Ludwig's staff is incredibly friendly as well. My husband has enjoyed the service and work he had done here so much, he wants to switch from his childhood dentist to one of the Dentists in this group. We have nothing but wonderful things to say about this business! read more

awesome workers and environment very nice. I feel like im at home when i was there. I would recommend to anyone in Riverside read more

Riverside Dental Group - Periodontists Near Me - Riverside, California

Ive been going to Dr. White there for many years. I switched to Dr. Sugiino for scheduling reasons. I needed a crown and a filling and was given the price of all that a couple of weeks ago by the treatment plan coordinator. Dr. Sugiono's work was great and he was very nice, gentle and fast. My issue is that once my tooth was ground down to a nub and his assistant was fitting my temp crown the assistant sprang an extra $125 on me giving me the choice if the crown that would show gray at the gum line in a few years or the better crown that would be white all the way underneath my gums. Would be good to know all options up front, so BEWARE. I will be going back to Dr. White. read more

The doctors are great. Management needs to get a grip. The answering service doesn't even know office protocol. They also decided to wait a day before my appointment to ask about my insurance. When I had been planning to take the day off months in advance. The website say they are open at 7 am yet they can't answer phones at that time. Seems like every time I do go in she's check my insurance when I walk in. I planned in advance for a reason. read more

Love the Doctors and staff! Everyone is so kind, friendly and truly make you feel like family!

Awesome staff very professional and friendly.Great experience always willing to work with my busy work and schools schedule

Dr. White, Leah, Carolyn and April are awesome! Lien is a great hygienist! I've been going to Dr. White for about 20 years now. They are the BEST -- and yes, I am a terrible dental chicken! read more

I love my dentist and his team - I have been coming here for about 15 years and would not go anywhere else - they do great work and will deal with the insurance company on your behalf - they will keep you smiling too :) read more

Dr. Tim Harris is not only a knowledgeable Dentist but his caring personality is a compliment to his profession. A routine visit to a dental office is one that can be filled with anxiety, especially if you are undergoing extensive work, such as I did. He and staff made getting a crown and a root canal as painless as possible . read more

I've been coming here over 20 years. Every single visit is a pleasure. Everyone is super friendly and professional. My husband and daughter also come here and have had nothing but good experiences. read more

The Riverside Dental Group treats there clients very good. Dr. Ludwig had done my implant and I felt absolutely no pain!! Did a very excellent job!! Definitely recommend this dental group. read more

Dr White and his staff are the most helpful and professional dental group I've ever been to. I have every confidence that I am receiving the finest care available. read more

We left tooth fairy dentistry because we were unhappy and have now been going here for a couple years. I love it. My son loves it. What more could you ask for??? read more

Everyone is so friendly and make you feel welcome. I always enjoy my teeth cleaning. Dr. Sugiono is the best!! Very friendly person.

My kids have seen Dr Mueller since they were babies, at 16 and 12 they still love coming here!

I have been seeing Dr. Elias for 3 years now. Not only is he patient, gentle, and thorough, he is honest and will tell you strait up if something can wait, or is not necessary. My kids have been seeing Dr. Sheila Harris, and we love her but they're older now and next time I will take them in to see Dr. Elias. I trust him completely with the health of my mouth. I had a root canal a year ago, I was expecting the worst but it was a piece of cake. I wont switch dentists, and I hope Dr. Elias sticks around for many many more years to come. I highly recommend this office. Pediatric dentistry is amazing too, my kids have always had good visits and have been comfortable at this office in comparison to others they've been to in the past. read more

WORST PLACE EVER!!! The second you walk in all they do is bombard you with trying to up sell you on everything. All I wanted was a cleaning, next thing I know a girl is walking in with a sheet telling me I need this procedure for $1500 then this one for another $800. This place is an assembly line all they care about is the up sell on everything!!! read more

Steven Sugiono genuinly cares about his patients and never fails to take premium care of them

Riverside Dental Group is the best dentist I've been to . They are accommodating skilled and caring. I've never had a dentist call me after a procedure to personally check on me until coming to Riverside Dental. My only regret is that I didn't come sooner read more