From the time I walked in for my appointment till I left professionalism was on point thank you angel my dental hygienist and thank you, Myra for the great checkout service that you provided to me read more

I had an absolutely terrible experience at this dental office and would not recommend this practice. I drove over an hour and a half for my appointment, only to be told when I arrived that I would need to pay an additional fee, despite already paying for a membership. When I originally scheduled, the earliest appointment the receptionist offered me was a date that fell after the membership period, yet I was never informed that this would result in an additional charge or that there was an expiration date I needed to be aware of. When I brought the situation to the manager's attention and tried to explain what had happened, I was shocked by how dismissive and rude the interaction became. Rather than trying to understand or resolve the issue, I was essentially told that I could either pay the additional fee or find another dentist in my area. I was then told to leave the practice. I have never experienced this level of disrespect at a healthcare office, especially while trying to calmly address what I believed was a scheduling and communication issue. Being spoken to this way in front of other people was incredibly embarrassing and upsetting, particularly after driving more than 90 minutes for the appointment. A simple explanation and a professional attempt to resolve the misunderstanding could have made this an entirely different experience. Instead, I left feeling humiliated and completely dismissed as a patient. Based on my personal experience, I would not recommend this dental practice. read more

Came for here for a second opinion after being told by another periodontist that I needed an $8,000 procedure. They were upfront from the beginning that I had exhausted my exams for the year on my insurance and might have to pay out of pocket for the consultation. I appreciated their transparency and honesty. It was completely worth the consultation fee to find out that I did not need the expensive surgery the other periodontist had recommended. Thank you for easing my fears and saving me from an unnecessary procedure. I will be making the switch to this dental practice even though I live in another city. The inconvenience is worth finding a dental practice I can trust. read more

I like Dr. Nora and hygienist Christy! Andrea who works there in reception is also highly professional and makes patients feel comfortable from the very beginning. Highly professional office, clean rooms, very comfortable chairs and TV is always available! I am with this office more than 20 years. I highly recommend Canyon Crest Dental to new patients. read more

Canyon Crest Dental (CCD) in Riverside is located at the Canyon Crest Towne Centre behind Hangar 24 and across the gym, next to Dr Fishberg Family Vision Center. I came here a little over year ago to find relief for an unbearable toothache (which resulted in me getting a root canal and crown) that my regular dentist could not help me with and have stayed a loyal patient with CCD since then. In my experience with Canyon Crest Dental, they set the bar high compared to other dental offices for number of reasons: * Employees. They have happy employees ready to help. Even when walking in, they are ready to make sure you are checked in for your appointment. They always look polished and professional. They always have a smile and I like that! * Communication. Communication is great. They pick up the phone in a timely manner and help answer your question quickly. And they are ready to follow-up with you. Even by email, they are quick to respond to your question. * Appointments. Scheduling appointments is easy. And they have multiple reminders (e.g., text, email, etc.) leading up to the appointment to ensure your appointment is confirmed. Before I leave, they make sure I already have my next appointment in their system. * Cleanliness. It smells clean upon entering and appears clean as well. The aesthetic already puts you in a good mood even if you're anxious about a procedure. This makes me feel great about coming here. * Comfortable. During each visit, they made me feel comfortable and informed me about what they were doing throughout the process so that I can sit and let them do the work. They make sure you have shades on so you don't get the bright lights or gunk on you. I've also been offered a blanket to feel comfortable and was offered bottled water during my wait. * Professional. The staff wear earpieces to communicate with one another discreetly. It makes for a seamless process as you transition from the lobby to the exam room or to the payment office, etc. The staff is courteous and they ensure you are well taken care of. * Up-to-date. They stay updated with technology so I know they are using the latest and best devices. Even when Dr. Leoni left, they were quick to update their website, in-lobby television ads, and exterior window signage. Overall (and despite the money I've paid), I am a completely satisfied patient and I know I have found a great dental team. I started with Dr. Randal Leoni, who was patient and took excellent care of me and my teeth. I now have Dr. Andy Lou who helps to make sure I have the same great care. I really enjoyed the techs (especially Eva) who have helped with my dental work as well. Highly recommend if you're within the vicinity looking for a superior dental team (from front desk, to billing, to actual dental work, etc.) and a top tier company. read more

Canyon Crest Dental - I love the Winter Wonderland decor throughout the dental office! So pretty! - Orthodontists Near Me - Riverside, California

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All the employees, from the front office to the hygienists and drs are all professional and made every experience here a good one. I have no problem making appointments and the staff are very communicative in sending reminders via text and email. Care received has been great and the hygienist, dentist and periodontist I have encountered are wonderful in explaining procedures & what they are doing, which definitely sets your mind at ease; especially for people who absolutely dislike going to the dentist. read more

Be cautious with this company. It seems they may be sharing or selling customer information. They require your mailing address just to create an account, which raises concerns. Is it truly needed for legitimate purposes like sending promotional materials, or is your information being used for something else? read more

Angel did a great job deep cleaning my teeth. I hate needles so I was a little apprehensive, but it was quick, painless, and she was professional and friendly. Thank you! read more

I went into the office today 8/15/25 to get an impression for a crown made. I was assigned to Dr. Brent. The dental asst took an xray then made the mold. However during this process the dental assistant dropped an item in my mouth that I could have swallowed, choked, and literally died. She yanked my head to the side and said don't move and she was able to retrieve item that was dropped. Smh... So there's that. My crown will be ready in 2 weeks. However, Dr. Brent's next available appointment is not until 4 weeks (9/15). Unfortunately I have an existing commitment on the day. Her next available appointment is 6 weeks (9/29) from today. Mind you I also made full payment for the crown that I should receive in 2 weeks but due to the drs availability I can't receive it for 6 weeks. I asked if I can see another dentist, the staff said No because I'm already with Dr Brent. All Dr. Brent did was look at the X-ray and said it looked good. Very disappointed. I don't see the big deal of assigning another dentist when all she did was look at the x-ray. She did not even look in my mouth. And had I known I would have to wait another 6 weeks for crown placement I would have asked to be assigned to a different dentist prior to the assistant taking the X-ray. 6 weeks seems outrageous especially because I paid in full today. Also, I seem to always be charged more than the signed estimate .. read more

The dentists and hygienists are fantastic but their front office staff really ruins it for them. Multiple issues with billing and incorrect statements. When you explain the issue they recall but nothing is changed in the system. A few weeks/months go by and you get a new statement showing issues again. Quite frustrating. It's a real shame because the staff in the back are all great and really know their craft. read more

They are the best. Every team member is kind, polite and goes the extra mile. Angie, my dental hygienist is an amazing person along with ger team member Ilena.. My dentist Dr. Brent, is equally wonderful. Many folks hate going to the dentist. I look forward to it.. They are so amazing and kind. I would recommend them to anyone who needs dental care. I just can't say enough about them. Canyon Crest Dental Is the best. read more

I was told I had 5 cavities and needed multiple root canals. The odd thing is that I had made it to my fifties with not a single cavity, and now...5? Second opinion from another dentist: no cavities, and I am happily still cavity-free. If you have insurance, beware. Most people don't ask enough questions about their dental issues. If insurance covers it, they just have it done and dentists know this. I've met my fair share of them. read more

Amazing staff, very nice,friendly, and knowledgeable. My hygienist, Jamie is great, wonderful, very patient and caring The clinic is very clean and comfortable. I have been a patient since the late 1990's. Thank you read more

I got a handful of consultations in the area for Invisalign and braces treatments. I decided to get my treatment here with Dr. Andy and I'm so glad I did! Every interaction I've had with everyone from the office staff, to the assistants, the hygienists and doctors has been great. Everyone seems to love what they are doing and are always so kind. Absolutely recommend! read more

Sales and Scheduling team was way too pushy. Blasting my phone and texting me with an edgy tone leaving me with two options to choose between on a reschedule the day before. Demanding that since I paid in full I can't leave them and go with someone else to get the job done. The Dentist assistants were the sweetest things. The Dentist guy was cool. Just horrible follow up attitude. Won't be returning. Will finish up the dental job with someone else. read more

I've been going to this dentist since I was a teenager, my mom always loved this place because they were so patient with me and explained everything in great detail. Never made us feel awkward. I came back after 12+ years. Tried different places because we moved and since I finally came back to the IE after all this time and my mother passing away. They are still the sweetest people and one of the assistance that used to help me back then is still working here to this day!!! I can't believe how I felt so comfortable and right at home the minute I stepped foot in there after all these years! I went and got a filling refilled due to it falling out (didn't get the first willing here other dental place) but they took care of it and I'm going back for X-rays and cleaning. read more

By far this is one of the best dentist in town! They are professional patient and super sweet. Tonya the hygienist was great!

I have been going here for quite a while now and I have to say, it's by far the best dentist I've ever been to. The front desk staff is exceptional and all of the hygienists are incredible. Everyone is so kind and patient. It's the first dentist I've ever actually felt like they care about me. I'm so glad I ended up getting my wisdom teeth removal here because the surgeon also went above and beyond to make sure I was okay, answering any questions and concerns I had even over the weekend in the evening. Just the best dental office in town. read more

My 9 month update from my original review. I am still having pain to the same teeth worked on at Canyon Crest Dental. After numerous visits with them they were unable to help me . They had exhausted all my dental funds just within months of the new year. I recently had to see another doctor for treatment until I can be seen in the new year when my coverage is refilled . I never wanted any of this just went in for a check up next thing I knew I had a list of things that needed to be done you want to trust the people that are working on your teeth but guess you can't . Still in pain waiting for the new year ‍ read more

Always the best care! All the staff are excellent. The office is always clean and I don't have to wait for my appointment to start. They are on time. read more

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Best experience from a dentist! I had a broken tooth and was in extreme pain and they took me in right away. Now it hurt getting that son of a gun pulled but staff was phenomenal and I just love how accurate they were with what was needed. 10 out of 10 recommend! Also don't wait to get your teeth fixed just do it, k bye read more

Everybody that works at Canyon Crest Dental is very kind and caring. They are very wonderful at everything and they have helped my smile be so pretty. Irma is just so kind and she always cares about me. Thank you everybody at Canyon Crest Dental for all you do. Kristin :) read more

Staff iare very,very nice and knowledgeable.. Dr. Nori has top notch patient care and she does it with a smiling face! Love love-love this dental office.. To add you will never feel you're in a dental office.. HOLIDAY LOVE is in the air!! read more

Canyon Crest Dental - Hmmmm.... Chill.... - Orthodontists Near Me - Riverside, California

I was a patient of Canyon Crest Dental for a few years. No issues with cleaning services. I recently was treated by a specialist for a root canal. The root canal left me in pain for two months. An extraction was recommended. I received a second opinion. As it turned out, the treatment was not done thoroughly. I am dissatisfied by the way my case was handled. Would not recommend treatment. Cleaning is fine. read more

Terrified no matter what, that's just me, Dr Brent is so dang gentle, it takes my terror & fear away!!!!

Was a previous patient of Merrihew a few times, an associate dentist, and the associate dentist's wife. Broke/popped out a tooth towards the front (upper #7). Did not want an implant, thus chose a bridge (#6,7,8) Concerned about color matching so chose to do the entire front (6-11), crowns on successive teeth. Chose a white color. Didnt think that wud be too difficult for the BRAND NEW female dentist. Turned out it was. Turned out the chick and her pal upstairs, the tech that makes your teeth, just cudnt get things right. FYI Lets remember there are porcelain teeth (beautiful(!) then there's the zirconium teeth) When it all began, dentist and many of the staff were excited saying "IF YOU DONT LIKE THEM YOU DONT HAVE TO ACCEEPT THEM!" ok, shall I take them at their word?? In the beginning, she never asked if I wanted porcelan (yes!!) Or the zirconium. She made the decision for me. As I said, I wud have gone with porcelain. But 2 weeks later they put the new teeth in - do you like em? Do you like em says the staff? (these are my front teeth) Well, no. They had a greyish irridesence (this is my SMILE!) Even the hygenist said "these are kinda grey". The 'artiste' and I talked for 45 mins about what i was hoping for. I kept trying to get him to talk. He was holding back with each question. I even brought picture of my smile. He just didnt get something, or he realized then that zirconium doesnt polish up well and didnt want to say. Anyone can see that my smile is who I am! But something, this guy was hedging on, was holding back. Something was up. He cud have told me that the ziconium the female dentist chose for me are kinda greyish, especially if over-polished. I sent them back. Said no. I was disappointed. What had this dentist and this guy,what cud they have missed when I said 'I want white ?? (white is not grey). Meanwhile Im coming in everyday bc the dental assistant must have been using sh*t cement bc I was coming in every day to have my front teeth recemented EVERYDAY. Whats up with that? Im starting to get upset. Long story short, they sent the work out to another lab (we are continuing to take up my time, weeeeks. Months x4 altogether) Meanwhile Im seeing them almost EVERYDAY for a re-cement job. My teeth just keep falling out. Lets remember these are my front teeth. The RDA must not have liked me. Is it called jealousy. (Oh my!! pooor girl. Not a pretty girl.) I get to my car, start to drive away. Have a family function to go to that Saturday morning. Started to drive away and my front teeth all fall out. Go back in and get another girl to re-cement these teeth. Well, she clued me in on something once I told her who had been responsible for each re-cement job where my teeth fell before I cud even get home. This young lady that gave me the information did a great job. Her cement job worked. These temporary teeth stayed in 2 weeks!! She said "I'll help you! Dont you worry". Then the permanent ones come back from an outside lab. They were horrible. And at this point, Im not being picky - I just need teeth. One last time, 4 months later, I tell them what I want (for 7 grand, i think I shud kinda get what I want??) More teeth made up by the guy in the upstairs lab. He doesnt like me bc I had asked him after the grey teeth came in, I asked him what happened to the color. Why the teeth werent white. (Many crowns & veneers are white) All I cud think was $7000, SEVEN THOUSAND DOLLARS. One last set of teeth. Im remember in the beginning, 'you dont need to accept them if you dont like them' (ok where are the porcelain ones???) The final product was white. But these clowns intentially took my smile away. I had a big beautiful white GOD-GIVEN smile without the aid of orthodontia. The dentist I had for 30 years loved my teeth, my smile. My smile is part of my bubbly personality. Goodness knows what these teeth are made from. Oh and one tooth was longer than the others - right in the front. And they had the nerve to add an additional 5 grand to the bill. Can you believe. Back up to when they sent an order to the outside lab, they never even told me they were doing that. They were doing a CYA. These are mediocre dentist at best. Then an entire bridge fell out that her hubby did. Make sure they get the margins correct. If not, decay will form in whats left of the tooth thats covered by that crown, and you will need dental surgery. And you will get blamed. These ppl overcharge for work that is not up to par. Be careful. I wud go elsewhere. read more

I have great dental coverage thru my employer. Each time I come in they say I owe money. In which I've proven them wrong TWICE. I paid for my crown to be done, when I came to get it placed they say I owe more money. SCAM DENTIST! Make sure you double check your coverage. Don't give them a dime until you check your amounts of coverage. read more

The Doctor was wonderful.. Office experience not so good.. I got care then received a letter that simply stated that I would be best served somewhere else.. without further discussion... Perhaps too much gossip amongst the staff. Perhaps they could not take some slight criticism amongst some .. Or perhaps because I questioned things way too often. Or because I wasn't willing to settle for something that I was paying for ? The 4 stars was for the Female Dentist Only! read more

Today was my first time getting a deep clean. I was slightly nervous but Belinda was sweet and gentle. It wasn't as bad as I thought it would be. The customer service is always on point. read more

Canyon Crest Dental - Orthodontists Near Me - Riverside, California

I have been going to Canyon Crest for what feels like a few years now along with my boys and boyfriend. It's not the closest to us but the quality of thoroughness and time that is invest in their clients is great and well worth it. They will be straight forward with recommendations and options and won't hesitate to tell you when you don't need something. They can be really busy at times but that's realistic everywhere so I recommend never booking an appointment when you have a tight schedule that day as I've seen others give the front desk employees a hard time for no reason... In one of my pics we moved around my teeth in this not so ideal pose to send to my bf as a prank of what my teeth will look like after Invisalign. We didn't go with this option but it shows just how technology can transform your look. I'm happy with the office overall and will continue to recommend them! read more

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I have to say how amazing canyon Crest dental is all the staff members are great very professional and friendly but most of all helpful form day one I've been treated like family while never losing site of taking care of my teeth so deserving of this five Star review read more

Do you enjoy shopping for a used car? At one time, I believe this was one of the premier dental clinics in Riverside. Perhaps the Inland Empire. In my opinion, not anymore. If you want to be treated and shuffled around like a buyer at a used car lot then this is the place for you. I'm tired of the shuffle, I've moved on. You might consider the same. -- All this is just my opinion. Your experience might be different -- Do you want to risk that? I've never been involved with a doctor who worked as hard as Dr. Andy and the staff to not treat a patient. Strange behavior indeed. Regards, Al B read more

This place never fails. I've been coming here for over 4+ years and their attention to detail & care for their clients goes above and beyond. Thank you Tonya for cleaning my teeth & giving me advice on how to maintain healthy gums! read more

The crew at Canyon Crest Dental reminds me of the staff at the four seasons. Both companies don't train their staff to have amazing personalities they both just hire very well. The staff at Canyon Crest Dental are efficient, friendly, kind, productive, committed to excellence and have mastered the art of good communication. The staff that I have interacted with and have been highly impressed with have been Amanda in administration who has such a kind, helpful and pleasant demeanor. I feel heard in her presence, and I get to interact with her after each appointment to go over my appointment and to schedule my future appointment. Amanda was my first interaction with the company, and it has gone well with everyone ever since. Then there is Monica who is an EF and committed to perfection and excellence which is something I can appreciate and I feel that she works on my mouth as how she would want someone to work on her.....she takes huge pride in her work. Then Ariana who has a fun personality and helped put me at ease with good communication and humor before they started working on me. Irma the EF who is take charge, productive, operates with a 'I get things done" type of personality which made me feel safe and at ease. Then Dr Leoni who anyone meeting him for the first time would probably describe him as cool and friendly. Very down to earth personality. The staff here are all great communicators and have all greeted me with smiles and warmness. On the business side this place is extremely clean, very well organized, and extremely high tech. Whatever the latest gadget to use for dental care this company has purchased it. This makes things quick and efficient for their patients and I love it. Great crew and a great Dental practice. I am super grateful I found them. Bottom line this place operates with a high level of integrity and thats what matters! read more

"Use an electric tooth brush," "when you floss and get a bit of red, keep flossing," and "brush your gums" are three of many tips I got from Canyon Crest Dental that resulted in me saving big bucks by avoiding more expensive treatments. It's like there's a microchip implant from my hygienist speaking to me whenever I think about cutting my night time routine short for "just one night." The front office excels too. When I got a text saying I owed a co-pay for my visit, I asked the in office rep to double check, because I have dental insurance and a second policy from my wife. "Sure enough," she said with a smile. "No copay." I think so highly of the tooth technicians here (Angie is my hygienist) that I drive 50 minutes to Canyon Crest Dental to have my pearlies cleaned, buffed, and polished! read more

I referred my daughter and her daughter is coming. This dentist is certainly doing something right! All the techs don't leave ya hanging, wondering where they went. Everyone is great up front and techs read more

I have always had a phobia about dental work and I need to say this office staff is amazing. Dr.Nora is the BEST! If you need a place look no further!!!! read more

Dr. Jo performed my root canal yesterday. He was respectful, answered all my questions and helped me get through treatment easy breezy. Dr Merrihew performed crown repair after treatment. Dr Merrihew has helped me get through a few dental emergencies-he's my fav. ps: shout out to ANDREA. i had multiple questions/concerns prior to my visit and she went out of her way to kindly (and patiently) answer all (and there were many!) questions with ease. read more

AMAZING service. Very nice people! The place is very clean and they were very thorough when working on my teeth. Will 100% be coming back! Plus they give you a goody bag read more

We just had our service on Saturday and the ladies at Canyon Crest dental; Kendra, Elizabeth, Jaime, Mia, and Dr. Nora, were exceptional! I have been coming to this dentist since 1994, and believe me, I'm super picky so that's saying something. I even have my son here now. read more