I started out with her years ago never had a complaint. Then recently about 3 years ago my fillings would just fall out. My crowns are not all the way up to my gum lines so their decaying in that space. It is costing me at near $10,000 fix her mistakes. Besides the money,I was a cash paying patient. I have lost a few of my teeth. Which when confronted with a phone call she won't respond. She had annette (who is well never have a bad work about) respond. When I wrote a letter asking for my money back seeing as how I was paying over $10,000 to fix her work she barely responded and wanted me to sign papers saying I would never speak of this again for $300 I refused. I think she only cares about money now not her patients and doesn't use quality materials to fix her patients teeth. Some of my fillings feel out a week later while I was out of state. Not a good feeling. And then for her to not even speak to me was worse. After about 10 years of her being my doctor was just devastating. read more

If I could give 0 stars I would. In line with what two of the few patients that report poor outcomes say, I had terrible experience and treatment outcome. I had no pain in any teeth, but Dr Larrondo made fillings for 4 cavities on one side of my mouth. After that, the teeth became sensitive and hurt when I chew. I went for "adjustment" twice with zero effect. I was told it is normal to have some sensitivity for a while. 7 months later, the teeth are still sensitive and hurt when I chew. I am practically unable to use half of my mouth because of the discomfort, and haven't been able to enjoy food properly since. Now, if one out of many fillings had ended up problematic, I would have thought - "bad luck". But 4 out of 4 to me indicates that there is something wrong with the procedure at Dr Larrondo practice. I have received multiple fillings throughout my life and never had any issue. Just a month ago I received 2 new fillings by another dentist, and I had no problems and no pain whatsoever. I actually filed a grievance with my insurer, but unfortunately they said that "it is normal to experience pain after interventions" (!?) so don't count on being protected. And because my insurance only covers one procedure per tooth in 2 years period, if I want my teeth fixed, I need to face huge out of pocket expenditure. In addition to the fillings problems, I had an "accident" with the anesthesia injection. The injection caused extreme pain that brought me to tears (probably too close to a nerve) and half of my face up to the eyebrow was numb almost all day. It was the worst pain I have experienced in my life. Of course, they make you sign that you understand that everything can cause complications in the beginning, so they are not liable for anything. Dr Larrondo and her staff are smily and might be nice on a personal level, but this cannot compensate for poor quality of care. I deeply regret going to this practice. read more

Greatest in town! I recommend to everyone because they are kind and gentle always thorough. Every staff member is friendly and helpful, I never feel rushed. read more

This dentist office is a scam. Do not go there. They will make you do services you do not need and will not work with you if you request services. They deserve no stars!!! Terrible service read more

If I could do 0 stars I would. Dr Larrondo did three fillings that were unnecessary. The most recent ones were today and it was two. Even after I told her and her team many times I didn't need or want it they still kept pressuring me to get it done since I was already there getting my deep cleaning and was numb. I had a second opinion and was told I did not have any cavities. But I came back to the office because I wanted to trust them. But honestly this sucks. I now have two holes in my teeth with fillings because this Dr/office did not take a no for an answer. Now they are telling me " the doctors recommended fillings". No she made me get them along with the staff there. They are literally scamming people for fillings based off of these Yelp reviews. I'm also sensitive now to bites because of these uncalled for fillings. Be aware! read more

Dr. Larrondo, and her staff are absolutely fantastic. Everyone is so very kind, they all knew how to keep me calm and coming back. I came in so terrified and when we were done, I was actually comfortable to be there. First time in my 73 years I actually hugged my dentist ! Thank you everyone read more

Had a great experience with this office for my most recent cleaning. Tried them out on a rec from a friend. I typically dread going to the dentist but the Doctor and staff here made me comfortable which is all i could ask. The lady that cleaned my teeth was an Army Vet so that was cool and she did a great job. Will be returning. read more

I recently found Dr. Larrondo on Yelp. I hadn't been to the dentist in a few years because of a bad experience with another office. I searched and looked at a lot of locations and reviews before deciding to try thos place out. I am so very glad that I did. My husband and I both have decided this is the office for us. The staff is so amazing, welcoming and so helpful, the atmosphere is just great. My nerves were put at ease right away because they were so friendly and good at distracting me with great conversation hahah. I had some sensitivity after a filling and they fixed it right up as well. From deep cleaning, fillings, crowns and just over all oral health they helped us with it all. Give them a try, this is the first time in my life that I am no longer nervous about going to the dentist. read more

Best Dentist ever. Love Dr. Larrondo and her staff. Always 5 star treatment. Caring and never rushes.

I hate doing this. I love this place and the staff is so amazingly kind that I still find myself considering going back but I can't. I had some fillings completed in March, I believe and since them my teeth have never been the same. Not only was I in extreme pain for the first couple days after, my teeth became extremely sensitive to where I couldn't even eat cold food (even like salads). I have gone back 4 times and each time they told me my fillings just need to be adjusted and each time my teeth did feel a little better but nearly 10 months later I still can't eat crunchy food and cannot eat anything too hot or cold. It's upsetting because I really feared dental work for this reason and now I'm debating if I should even try to get it fixed elsewhere or if my teeth are just ruined. I haven't really enjoyed a meal fully since the fillings. read more

Dr Larrondo has been my dentist for 7 years now. I have referred countless people to her, why you ask? Because I feel she is the best! Her dentistry is superb, her personality is refreshing and uplifting and her staff is professional, skilled, attentive and beyond kind. Her professional fees are also extremely fair, they are actually beyond generous. If your looking for a new dentist.... you just found her. Stop looking and give them a call to schedule your appointment. Thank you Dr Larrondo and staff for taking such good care of myself and my family. read more

They are honest, professional, great staff. Sensitive to your needs. Never had I ever experience a bad visit. I had more than one emergency and always squeezed me in. I would strongly recommend Elisa Larrondo and her staff they are amazing. read more

Absolutely our favorite Dentist ever. My wife and I have been going here for quite a few years. A great staff that treats you like family and on time appointments are the norm. Soft music playing in the background, and a clean environment. Our teeth are smiling! read more

My son has had anxiety seeing the dentist his whole life. Dr. Larrondo is the first dentist he is completely comfortable with and actually enjoys his visits. His self esteem is better and is very happy with her. The staff is friendly and knowledgeable also. Annette is very helpful! We will be patients for life! read more

We were new to town and I needed a bite guard. Everyone at the office was so welcoming and I really felt like I found my new dentist.

I will never go anywhere else! Dr. Larrondo has been so amazing and takes such good care of her patients. I came here as an adult coming from a pediatric doctor and the same gentleness and ease I had there is the same here. I have recommended her to my friends and now my significant other. I have had severe dentist anxiety for many years and I feel very safe and secure and she is so patient. I truly mean it when I will never go anywhere else, and her team of wonderful ladies make me feel like I'm at home and they are so supportive. Annette is now my favorite person in the whole world!! read more

Elisa and her team completely exceeded my expectations. All the staff are friendly, honest and helpful, and the view out of the window is really pleasant! read more

This place is amazing!!!!!!!! They do great work, they listen, they offer you what's best for you and really take care of you like Family. I've been with Dr. Larrondo for over 4 years and I've referred so many friends and family to this place. Do yourself a favor and switch over ASAP. You won't regret it, they have a great staff and make you feel welcomed. read more

My partner and I have been going to Dr Larrondo for almost a year now and WOW! I hope she never stops working because I will never need to find another dentist! Larrondo and her staff are all amazing, friendly, professional people. The atmosphere at the office is very relaxed and comforting especially for new patients. We have had different types of work done including exams, x-rays, fillings, cleanings and a crown. All of our visits have been great! We are never there longer than 2 hours (the longest appt being for the crown). Larrondo isn't even on the same spectrum of other dentists because she is so humble, gentle, patient and very caring. This is a honest practice, no hidden fees, no ridiculous extra costs or suggested procedures (like all those dental corporations like West Coast Dental or Western Dental). If you have financial struggle they will work with you. I have absolutely nothing negative to say about these great people! Check them out, you won't be disappointed. And for those of you who are still skeptical, this IS a REAL and HONEST review. No false advertising here. read more

I came here for some cosmetic dentistry (I had badly chipped teeth and was told by other dentist that it couldn't be fixed.) and she did such a great job, I left that office feeling like a million bucks, it really made my whole day (week)! I highly recommend Dr. Larrondo because she's' super friendly, gentle (not once did i feel any pain or rough treatment) and she's got a great receptionist, assistants and staff. I would also like to mention that while waiting in the lobby a customer expressed that this dentist was especially gifted working on children and could get anything done even with the hardist child. Get your teeth worked on here with confidence! read more

Dr. Larrondo and her team are remarkable! Annette in reception is efficient, courteous and really bends over backwards to accommodate your schedule. The hygeneist team are friendly, caring and gentle when working with you. When Dr. Larrondo meets you, you're treated friendly and with concern and respect whether you're in for routine exams or other dental work. This office doesn't push unnecessary work on you or pressure your for more than what you need to keep yourself in good health. Definitely worthy of five stars. read more

This was a hard transition for me as I've been with the same dentist in which we loved for the past 20 years so needless to say, I've been doing my research and came across Dr. Larrondo's office. I was initially in awe because I loved the fact that she had not only herself but her office staff posted along with bios of them so you have the opportunity to be acquainted with whom you'd be making contact with. When calling to schedule my appointment, to coming in and making contact with everyone (cause I've had to have some work done and meet with everyone ) to the welcome card I received(handwritten AND personalized) in the mail was nothing less than the epitome of EXCEPTIONAL customer service/professionalism/love...like you're truly joining a family which was one of the main reasons i loved my past dentist. I must say that I couldn't be more Blessed to find an office that truly cares and you feel it as their kind hearted spirits exude them all!!! This dentist family is DEFINITELY where you want to be read more

Where do I begin, Dr. Larrondo and her staff never fail me. They are not only friendly but consistent. They really made my smile dreams come true. They transformed my smile completely. Everything from Top 8 crowns to whitening my bottom teeth has been ton to perfection. My only regret was not finding her sooner. I am forever grateful for such a wonderful experience. If you are looking for a new dentist I promise you they won't disappoint. I recommend her to everyone. read more

I was very happy with threre on top of everything and I like there staff I will going back

I am extremely happy with my results I can't stop smiling! The staff, the service, from setting up appointment, consultation and overall process were wonderful and all staff and dentist you'll meet are professional and dedicated people.. my pleasant hassle free experience here reassured my right choice! Recommended 100 times! A+ read more

My new dentist, who graduated from Loma Linda, commented that the fillings Dr. Larrondo gave me were very large. And she didn't tell me about several small cavities that needed watching. I could tell that he was trying to be nice, but he also thought my treatment was not appropriate. read more

My family has been patients of Dr Larrondo for many years. She is a great dentist. She takes her time with her patients, is very gentle and truly cares about them. The dental work that she does is always done extremely well. I have recommended her to many family members, friends and clients and they all are very pleased with her services as well. In addition to being a great dentist, she is a very sweet person and has a great staff as well. I highly recommend her. read more

I have been going here for years and I LOVE this dental office. Dr. Larrondo is wonderful, kind, patient and very knowledgable. Her staff is ALL great - from front desk to hygienists. I would highly recommend this practice to anyone looking for a good dentist! read more

If you are looking for a dentist in Riverside, you've found her. I have been to Dr Larrondo for several visits and have been extremely pleased with her work. She is very professional, friendly, and efficient. The entire staff is very pleasant and offers an exceptional experience. Most people don't like going to the dentist, but that will change if you visit Dr Larrondo read more

I have been afraid of the dentist my whole life. I've been to a ton. I have just started going to this office and I am so so pleased with the service that they offer. Everyone is so nice and compassionate.They really do put your fears at ease. I highly recommend this dentistry. read more

After moving to the area last year I was in need of a new dentist. I was so fortunate to find Dr Elisa Larrondo. This office and staff are the best! Everyone is helpful and friendly and they make you feel so welcome. Annette in the front office is so pleasant to interact with. The knowledge and professionalism of service cannot be matched. Dr Larrondo is very patient, takes her time with you and she always has a smile on her face! I could not be happier about finding her and this office. I would highly recommend this office for all your dental needs. read more

My family and I have been coming to see Dr Elisa Larrondo for years now, everyone here is so nice and pleasant. Dr Larrondo is excellent.

Dr. Larrondo is great! After getting the run around at several different dentist's a friend recommended her. Annette in the front was very very helpful and kind setting everything up with insurance and all that, and Dr. Larrondo was professional and extremely courteous and friendly. I highly recommend her and her entire staff. read more

I have to say, Dr.Larrondo is the best dentist I've ever had! I love it there, my kids love it there, (as much as a kid likes the dentist). I recommend her and her staff definitely!! I moved and i will still continue to drive 30 minutes just to see her! Good job ladies! read more

Dr. Larrondo and her staff are just amazing! They are always so nice and helpful and they provide the best customer service and care. They make you feel welcomed and comfortable. I hated going to the dentist until I came to Dr. Larrondo's office. Now, I don't dread having to go to the dentist, whether its for a regular check-up/cleaning, or more serious issues. My children also love seeing Dr. Larrondo and her staff. They aren't scared to go. Instead, they are excited when I tell them its time to go. I highly recommend Dr. Larrondo. You will NOT be disappointed read more

It's never fun going to the dentist, but Dr. Elisa Larrondo and her staff make it an enjoyable experience. They are the best. Very careful and thorough work. I have been going to her for years now and never had a problem. They use the lastest and greatest technology. Recently had a crown put on with some new fancy material and it seems better than an actual toothe. Great office space too with plenty of parking and a very nice view. read more

My family and I have been going to Dr. Larrondo for years. She and the staff are not only professional, but warm and attentive each time we visit. We recently took our 3yr old in for her first visit and were pleased to receive a thank you card in the mail from their office expressing how they enjoyed meeting our daughter and looked forward to seeing her again. In my opinion this is a great customer service gesture and one of the many reasons we'll continue to visit Dr. Larrondo's office. As a side note the office is now located on the corner of Central and Palm. read more

Very professional, and delightful to work with. I really hate going to the dentist, but Elisa made the experience very pain-less, going back for more work in the near future. I would highly recommend her to all my family and friends. read more

I've been blessed with the bad teeth gene. For years I struggled with regular visits to the dentist just to find out I needed many more visits. After my regular dentist left to China my saga to find someone just as good began. This was about 15 years ago. Today, I am happy to report the search is over. Dr. Larrondo and her team (Monica, Annette, and Meghan) are amazing. Annette is on top of appointments, paperwork, etc. nothing gets by her and she is always oh, so nice! Meghan, the hygienist is thorough and does an excellent job with your cleaning, even flossing!! Monica is everywhere and does a little of everything. She is extremely nice and does an amazing job assisting Dr. Larrondo. And of course, Dr. Larrondo, she's gentle, truly cares about her patients, and describes everything as she's working on you (which I find very nice). They have already replaced an older silver filling and done another filling for me. Currently, I am waiting on insurance pre-approval for a crown (I told you I had bad teeth), but I am sure Dr. Larrondo's team will make this about as enjoyable as a trip to the dentist can be. Thank you girls! read more

I have never been to Dr Elisa until I woke up to real bad toothache. I had a friend recommend her and I was in so much pain. Was so happy when they told me they would see me. The staff was amazing very concern and helpful with all my concerns and needs. Its hard to find a dentist who is honest and really cares about her patients not only was the Dr caring her staff was also caring. I recommend her strongly and will continue to see her for all my dental issues. I finally found a dentist that I feel comfortable to work on my teeth. read more