If you've got a few hours to spare, you may have a happier experience here than I did. It took my party of four around two-and-a-half hours to have dinner with no appetizers and no desert. We were seated right away but after that, the service was almost non-existent on this Monday night that wasn't particularly crowded. Our server, who disappeared for long stretches at a time, seemed annoyed when taking our order, especially when we inquired about the possibility of substitutions for some of the sides, then when I finally asked if I could swap my sides for a baked potato, she said, "Oh yeah, you can do that!" as if she totally forgot that was an option.
When we finally were served something around the one-hour mark, we were so disappointed it was just our salads. We'd sort of forgotten about those. Around this time I finally got the drink I ordered, an espresso vodka martini described as being shaken to a froth. Needless to say, the froth had long since departed my beverage, leaving it looking about two-thirds of the way full. I was just happy to have something sweet to combat my falling blood sugar. I'd still like to know what took so long for that-there was one ingredient so it was literally pouring a flavored vodka into a glass. Maybe the frothing and defrothing process is more involved than I imagine.
We were finally served our food after watching it tour around the dining room, stopping by a table (to pick up a steak being sent back to the kitchen) opposite us and separated by a glass window. It was cruel to finally see our food, so close and yet so far. When the server set our plates down with the customary warning, "Watch out, it's hot!" I had to stifle a laugh and the urge to say that I seriously doubted that. And as predicted, the plates and the food itself were warm, not hot, though some of the dishes might have been if not for rerouting. What warmth there was wore off about a quarter of the way into eating. The one dish that was hot, was a serving of the bubba gump pasta, covered with a tell-tale, heat-lamp film, and when dug into a mushroom cloud of scalding steam emerged. At least it was hot?
My crab cakes were good, nothing special and certainly not worth the wait or the price. Our server was suddenly and strangely attentive when pushing the deserts, having only paid cursory attention to us till then. If we'd ordered anything else I'd probably still be there waiting. The second star is for the fact that the food itself was fine, and was probably pretty good before its sightseeing expedition on the way to our table, except for the heat-lamp heated pasta, for which there is no excuse in a restaurant in this price range, or any, really.
Otherwise this was a pricey, one-star experience and none of us would ever return. The impression I have, based on the glowing recommendations I'd seen and heard, is that the River Room was at one time worthy of its reputation but now is just coasting along on it. There are better places to eat in Georgetown for a fraction of the price, and with service that doesn't seem to be offered under duress. read more