So sad to write this review.
Went there for years and loved the place. Great music and food. Went 2 times this year, and The food was poor both times. Went for lunch with my kids and ordered calamari which was decent and two steak sandwiches, which used to be phenomenal. They changed the quality of meat, and must have changed the chef over the years as well. It was a bland piece of meat and no flavor, neither my son or I enjoyed it. Went back for dinner Saturday. Waited 1 1/2 hours for a table for 2.
Checked in a couple times with the hostess, who did not appreciate my inquiry. Incredibly slow service at the outside bar. Bartender had a difficult time making drinks. 9 to $10 per mixed drink as well. Finally asked him if he would talk to the hostess to see if he could get us seated. He did and we got seated. Service was horrible. Inattentive, older waitress. Cleared $20 appetizer before we were done eating it. I tried to stop her, and she just shrugged her shoulders. We had our drinks when we sat down, my friend asked for a water, waitress brought one water. My friend asked for a knife, waitress brought one knife. Translation: if you didn't individually ask for something you weren't going to get it.
I ordered the Bouillibase special. Basically water, with a plum tomato, some shrimp, a few clams, a few mussels and soaked linguine on the bottom. Oh, and half a lobster tail. Had zero flavor. My date had the fish special which was OK. When the waitress came by finally to ask how the food was, I told her that my dinner was awful, it had no flavor. She asked if I would you like something else instead? And I said NO. She asked me if I was sure, and offered a burger. And I said I used to like the steak sandwich with the hot pepper on top, she said she'll put the order in and took my bowl away. Came back a few minutes later and said they're out of hot peppers how about a Delmonico instead? I said just give me the strip steak sandwich, and asked if they can put mushrooms on top? She said sure. I will end this review with this.
They put canned mushrooms on top of the steak, which is a joke! The waitress wanted to put mozzarella on top of my steak sandwich when I believe the menu says provolone, I corrected her. I ate half the steak sandwich. They ended up charging me for half of the Bouillibase, {$36} and 100% for my steak sandwich!! I told the waitress that SHE offered me something else! I can't believe you're charging me for the entrée you took away, and she said: "well you ate the half lobster tail"!
Well, I had to try it, I argued.
Unbelievable! Anyway, place used to be great, but now food is bad, service is horrible. I don't know where the owners are, or who's managing it, but someone really needs to supervise the kitchen and the staff.
When they presented the bill and brought the receipt back dirty dishes were still on the table. My date and I sat there finishing our drinks, with the dirty dishes, and suddenly after 20 minutes, the waitress AND the hostess came over, obviously angry for some reason, and started clearing the table and putting new flatware out, while we were sitting there, even though the place at that point was half empty outside! Obnoxious.
Long live my memories of Billy McEwen and The Soul Invaders, and The River Grille. Sadly, I can't go back. read more