Brought my '23 Range Rover in for an A/C check up because it wasn't getting as cold as it should…read more They took it right in, checked for leaks, found two, fixed them, recharged the system, tested it, drove it to further test, and checked it again after a few hours. After all that, they charged me only for the leak test/recharge - no charge for the parts. I will definitely be back. I recommend this place to everyone.

Horizon Auto Center in Rockwall is outstanding! I can always expect to receive excellent customer…read moreservice from a professional and welcoming staff. They provided a comprehensive digital report that clearly showed my vehicle's condition, offering complete transparency. The work was done efficiently within the timeframe communicated to me after leaving then with my vehicle. John, Devin and Eric are the absolute best and will make sure you're taken care of. I highly recommend Horizon Auto Center for reliable, transparent, and excellent customer service.

I've taken several of my cars there over the years and they've always been outstanding. They even…read morerebuilt the transmission in my wife's 1973 International Harvester Scout II! Their prices are really reasonable and they're very honest. I highly recommend them.

If I could give this place zero stars, I would. Woods Transmission & General Repair is hands-down…read morethe most unprofessional, disorganized, and downright shady shop I've ever dealt with. They will waste your time, your money, and your patience. The staff acts like they're doing you a favor just by acknowledging you, when in reality they can't be bothered to lift a finger unless it's to run your card. My "repair" took weeks longer than promised, cost way more than quoted, and the car came back with NEW problems it didn't have before. When I pointed this out, they shrugged it off and tried to upsell me on even more repairs. The shop itself is a mess--looks like no one there has cared in years. Phones go unanswered, no one knows what's going on, and accountability is nonexistent. I wouldn't trust these people to check tire pressure, let alone touch a transmission. Save yourself the headache. Go literally anywhere else. Hopefully this shop can serve the city better when it gets turned into a parking lot.

The Rockwall maaco at 4500 Interstate 30 does a bait and switch! Total scammer behavior! I did an…read moreonline estimate for a premium paint job on my 09 charger. It was $1595. I understand that the online estimate is a ballpark estimate. After emailing Shannon, I told her I would be there today for the real estimate. I pull up, ask for Shannon, and some guy comes out walks up to the car, asks about dings, I told him all I wanted was the paint job. He said "you want me to pull the bandage off?" I asked what, and he said $6/7k. I asked him what again, and he said "we need to sand the car" So $4/5k upgrade in price for sanding? I guess all y'all do is just wipe off the dirt and paint, eh? And as long as it took you to read this, that's how fast the "estimate" took! Really professional! SCAMMER! If I could go less than 1 star I would!

Do not take you vehicles here. They lie and don't care about the customer. MY truck didn't not have…read moreservice engine light on before I took to them and I have proof when the light came on after they started working on. They told me to take to dealer and submit to insurance company. Ryan is a big fat Lair.

I was "lucky"enough to have my brand new Honda Accord severely damaged in one of the worst hail…read morestorms in recent memory. My insurance company provided a list of several "chain" body shops in the area. Due to the sheer volume of cars damaged by the storm, these shops weren't even putting people on a waiting list. My father-in-law has been a loyal customer of Williams for many years, and he recommend that I at least call them. They were extremely helpful and were able to get my car in immediately. They handled everything, including getting the damage reappraised after Farmers initially cut a check for less that 1/4 of the actual repair costs. All of that was great, but the finished product is why I'm writing this review. The work was literally flawless. My car looked as good as it did the day a drove it off the lot with 6 miles. The interior was clean and there no signs anyone else had been in the vehicle. From start to finish the experience was excellent. The customer service and craftsmanship are both 5+/5. A few weeks after I got my car back, it was damaged again, although less severely, in another hailstorm. I bringing my car right back to Williams next week without a second thought.

My husband's truck was towed to this facility and I was given the wrong information about…read moreretrieving it. Which lead to it being there longer and accumulating additional fees. The man that helped us today Bill confirmed that he heard the other man Frank give us the wrong info but no one chose to call back and correct their mistake, which in my opinion is bad customer service. So we felt like we should have been charged the price we were quoted and not the additional fees and we voiced that. Bill dismissed what we were saying and got really flip about it and said the only way we would get the truck is if we stopped talking about it! Then he told my husband to shut the fuck up after he proceeded to voice the fact he was not happy with the mistake...that is UNACCEPTABLE!! I tried to get the owners information to report him but he stated that info could not be given out I even called back to ask for a manager and was told there was no manager I could speak to! I don't no if Evelyn and Wayne Williams know that thier employees are rude to customers or not but they definitely need to be made aware and I'm going to make it my business to inform them! However I would like to give a shoutout to another employee who also happens to be named Bill for being understanding and kind and very apologetic for the rudeness that we encountered. I see he understands that he works with a very racist and bigoted man I hope he does retire soon so no one else has to encounter him!!

I just left the military after 26 years. You would be surprised at how many try to take advantage…read more I got a quote from Renegade and then went somewhere else that was less expensiv. (I'm military not rich) the other shop tried the bait and switch and I caught it. I went back to Renegade. After learning more of my needs, they helped me get an even lower price. I dealt with John the entire time. My installation took less than an hour. They care, are knowledgeable and you are not just a number and you feel it when you walk in the door

Requested a bed cover for my truck. Parts came in quickly and the installation was super fast…read more The service was exceptional. Kevin helped and was not high pressure. Walks you through options and helps you come up with the best match for my truck. The bed cover I got was a good value.

They were able to remove a door ding from my collector car easily. You cannot tell the car was…read moredented. very experienced and careful technicians.

Great service. Got an estimate for a couple of door dings and they fixed my daughters car the next…read moreday. Very friendly and helpful. Will use these guys again!

They have been our family mechanic for years.... They keep our fleet running great for usread more

DeWayne and his team are honest and work hard. He charges…read morefair prices and has amazing ethics. I recommend him to everyone I know!

Good solid auto repair shop. Straight forward and friendly place to take your vehicles. Glad there…read moreclose to my new living location. They will have my business as long as I live in the area!

They were very helpful with my Nissan Rogue. Also went above by offering to put my car on a lift so…read moreI could take pictures of where I might have been hit. Offered water and asked if I needed anything while I was in waiting area.