Awesome service from the start. The quality of care they give to the customer is amazing . Value…read morecant be beat for the lifetime warranty of their work. They completed all work in a timely manner. Fully support this business.

We were assigned by AllState to have my father's car repaired here after a wreck…read more They fixed the car - but they also took such good care of my elderly dad living with dementia. We really are appreciative that they worked with his caregiver and me behind the scenes to make it an easy experience for him - and for us. We really appreciate your patience and flexibility!

Wrecking my car the first time was horrible. Brian brought me in and assured me that everything…read morewould be fixed and back to normal and then again when I was hit he was there and told me the same thing. I'm truly grateful for this company, this location mostly because they treated me like family and made the whole process as stress free as possible. I had ample opportunities to take my car elsewhere under insurance but when I reached out to those places they treated me like I was just another deductible payment and nothing more. Brian really took care of my baby and I'm so thankful for him. If you ever are in an accident and want the best care possible look no further and make sure and ask for Brian Roth. THANK YOU SO MUCH

Terrible company!! Took my car in after an accident. They used paint pen all over the car. They did…read morework I DID NOT approve. I asked for my car back and told them I'd go elsewhere. My car is in worse condition than when I dropped it off and I'm out $400.00. Would never recommend and contacting the BBB to file a formal complaint. Take your car anywhere but here!

DFW Bumper Solutions is an A+++ business! I had front end dents & scrapes. Didn't know what to do…read morebut was lucky enough to find their website. Response to my request was almost immediate. Bryan was the Tech & he was great. Friendly & easy to talk to. It was a beastly hot day & his company van had air which made me feel better for him. It didn't take long before he was done. I went out to look at his work and couldn't have been more pleased. I'm a woman of a certain age & due diligence before hiring any business. Still I was a bit nervous about how this would go - no worries!!!! This is an excellent business & I couldn't have had a better experience !!! I'd read about other businesses quoting one price & then when finished a different price (higher of course).Not with Bumper Solutions. It was exactly as quoted. My suspicious & nervousness at this made me keep asking if that would be what I would pay. Bless Bryan - he was so patient with me & assured me more than once that would be the price. And of course it was. Highly, highly recommend Bumper Solutions!!

Contacted DFW Bumper Solutions after an unfortunate encounter with another car's trailer hitch…read more They contacted me back in minutes, made the appointment for the next day. They gave me a two-hour window for their arrival and showed up 15 minutes into that window. The whole job, including some preexistent scuffing on the side of the bumper, took about two hours, all done in my driveway. The color match and finish is impeccable and the price is less than a third of what a body shop would have cost me, not counting leaving the vehicle and having to get a rental while they did it. Multiple, convenient ways to pay. Cannot say enough good about this business (I almost want to call it a service), and Shannon who came and did all the work. Top notch, down-to-earth good neighbors. Highly recommended.

I took my car for a recall about a year ago. I was told they had to order my back camera so it…read morewould take a while. Months later I spoke to someone and again I was told that the camera was on back order. it has been a whole YEAR and I still have not gotten the new camera. Now I been trying to call and usually don't get an answer lately and today I been waiting for them to answer for 20 minutes..

Stay away from Rockwall Ford Body Shop at all costs. I recently purchased my vehicle (July 2018)…read morefrom Rockwall Ford; and shortly afterward, I was involved in a minor rear-end collision (August 29th) in my 2018 Ford Edge. I decided to use the body shop at the dealership, because I thought they would do the best job. I brought my vehicle in on August 31st to be repaired. I needed a new bumper and the hatch had to be fixed. After three and half weeks of it being in the shop, I was called and advised my vehicle was fixed. Once I arrived to pick up my vehicle I looked over my car and saw the bumper lining did not meet the edge of the hatch and there was a half-inch gap. I then opened the hatch for the first time since the accident (I was advised to leave it closed by the shop), and there were dents all along the bottom side of the hatch door. I looked at Shawn Barge, the Collision Manager, and showed him the damage. He stated "Did you show us that damage when you brought the car in"? I advised him that would be impossible since Shelby Chandler, told us not to open the hatch door because it probably won't close again. I asked him if they conducted a thorough inspection of the vehicle before repairs were done and after repairs had been completed. He said they did but didn't notice these problems. Inside the back of my vehicle, at time of delivery, there were dirty foot prints along the lining inside the car. I only had my vehicle for 6 weeks when I was rear-ended. Two and half weeks later (October 11th), my car was finally fixed. This only happened after I complained to the Public Relations representative of Rockwall Ford, Sheila Anderson. The Collison Estimator, Shelby Chandler, does not keep in touch with you, and when you call her, she never answers her phone. She doesn't follow through with what she says she will do or has done. The office is run by a misogynistic manager, who could care less about his customers. I find Rockwall Ford Body Shop and their representatives, (with the exception of Sheila Anderson), to be unprofessional, untrustworthy, disingenuous, uncaring and rude. It took six weeks for minor repairs on my vehicle; luckily it wasn't my insurance company paying for this. I would NOT recommend this repair shop for kind of service repairs. Give your money to a company that appreciates your business.

Had a little accident and this place was recommended to me by my grandmother. I worked with Edgar,…read moreand I cannot recommend this place fast enough! This business is efficient, quick, with great customer service! Edgar had great communication and completed my car in a timely manner. My car was even detailed! Great place, with great customer service. Will definitely go here instead of Service King from now on. Thank you guys!

overpriced! This shop wants to charge triple for car parts. Will not work with customers. I…read moreunderstand that people want to make money but this is extremely a rip off if a part is only $70 and you're trying to charge $350 for it plus labor on top of the overpriced item

Brad was great. I was backed into and Allstate under estimated the damage with their photo app…read more Brad took care of the supplement forms and worked with the insurance company to explain the damage not shown in the photo. He also helped to get us a few extra days on the rental as the parts arrived. He'll admit the shop has been there a while, but don't let looks deceive you. Solid guy, great job! Hopefully I don't have to, but would definitely use again.

They were able to remove a door ding from my collector car easily. You cannot tell the car was…read moredented. very experienced and careful technicians.

Great service. Got an estimate for a couple of door dings and they fixed my daughters car the next…read moreday. Very friendly and helpful. Will use these guys again!

Robert came on time, explained me in detail different option and did a great job…read more Definitely will recommend.

Excellent service! I especially appreciated the fact that he came to my garage vs sitting in a…read morewaiting room somewhere for 3 hours. I had a trim panel repaired and installed and also some scratches and rock chips buffed and repainted. My car looks brand new again! Thank you for your excellent work Robert!

I have been going to Nick for years for car body repair. He is very experienced, knowledgeable, and…read moreprovides quality work for fair value. I've referred other family and friends to him. They've all had great experiences. You'll be well taken care of at Twisted Wrench.

Nick the owner at twister wrench did such an amazing job on my Altima. He went out of his way, he…read morewas so helpful, he took care of everything I needed and all of my questions were answered. Trustworthy mom and pop shop highly recommend shop! Thank you nick for everything that you did for me. Will definitely go back!!

Got a quick response and the repair was completed quickly. I definitely recommended Auto Glass…read moreConcepts.

Contacted them via Yelp to see about a replacement windshield for my Ford Focus…read more They are very responsive, and the price came in under what 2 other places quoted me. (I tried to contact more places to compare, but no others responded!) They came to my house for the repair, which is very convenient, and they were on time. When doing the repair, they found out that the place that replaced it previously, 6 years ago, didn't do it correctly and basically super glued everything down. (No wonder that place is no longer in business, LOL!) Auto Glass Concepts was very professional and didn't complain about the extra work it took to remove the old windshield. With how everything was handled, i will definitely use them again!!!