"It is so refreshing, in today's world of new technology and AI, to see an independently owned…read morebusiness that is truly customer-centric. A great mix of new school and old school. Fantastic experience, and a pleasure to do business with." Len

Hands down the only pharmacy for us. We were crazy to deal with the headaches of mail order…read moremedicines instead of using our community pharmacy! Refills are almost always done within moments of being ordered and the app makes things easy. Forget about the frustrating waiting time and poor service at the chain pharmacy. You can't beat folks seeing your face and knowing who you are, but also knowing to check the names of the others in your family so you can pickup everything at once. Our son has epilepsy and has recently learned to become responsible for ordering his own refills and I couldn't love this team more for being kind and understanding as he navigated this important step to adulthood (forgetting to request timely refills occasionally) He also recently underwent brain surgery and was in the hospital for several weeks. The team asked about his status and were big cheerleaders when he returned home. This is a phenomenal group of people and if you live in this community and aren't taking advantage of having this blessing, you're really missing out!

I am a Rite Aid Refugee. I loved Rite Aid, It was a very friendly efficient drug store. That…read moreChain Closed. My pharmacist told me she was going to CVS so did I. Frankly, I have never liked CVS. This time, I found the drug store section to be disorganized chaos. Standing there is a very long line and watching those employees behind the drug counter reminded me of watching an ant colony, but somehow I did manage to get my scripts. My former RA pharmacist was assigned another location so I decided to join Walmart Plus and have my scripts delivered free to my house. No more lines! But I must say that the quality of service was much better at Walmart than CVS. When I went to transfer out of CVS, I found it very uncooperative and rather difficult to transfer my scripts. The Walmart Pharmacist that I spoke to about that issue agreed that CVS just didn't play fair with transfers out. I only paid $50 bucks for a one year subscription of WalMart Plus on a half price special. Even if I had to go to the store to pick up my meds, I would recommend. They seem to be on top of their game much more than those poor souls that have to work at CVS.

I frequent this pharmacy, and have for many years, because of the convenient location and its drive…read morethrough window. I've never had bad experiences like many others, and considered myself lucky, until recently. I had a prescription that was ready but before I could pick it up, I had a question. I called and found out that you cannot speak with a person, but rather only leave a voicemail., of which I did several times over the course of almost two weeks. With no response to my calls, I also left messages through the CVS app. Still no return call. It is very difficult for me to stop in the store for merely a question, and nor should I have to. I checked my app account today and saw that the prescription that was ready, has now been shelved and I need to reorder it. I'm really irritated, because I now have to start this process all over again and my question remains unanswered. I've overheard two of my physicians (different offices) complain about how awful this location is, to great length, and perhaps I'll heed the local community's warnings and move on myself. I'm too old and busy to deal with this crap and thankfully I have other options.

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

Prescriptions were on automatic refill. Was sent a text that prescriptions were filled and I…read moreforgot. Got a phone call on Friday that prescriptions were ready. I said I'd grab them on Saturday. I forgot and received a text on Monday 11/25 that prescriptions needed to be picked up by 11/27. From the time of receiving text at 1:44-5:15 on 11/25 they were placed back on shelf and was told they were unavailable for refill until 12/04/24. After my wife waited for some time she left and I called and waited on hold until I was told they were put back because they didn't have help employee was non apologetic to the point I asked to have all prescriptions transferred to another pharmacy. In this day and age we don't need more stress in our life especially with getting the meds we need to keep us healthy. Train your employees to have some empathy towards customers! If they do not have the help to do the job get them some. I will no longer purchase my medications from any RiteAid.

Great at filling scripts and notifying when ready. Not 5 stars because they allow vehicles to sit…read moreat pickup window forever vs come back in however many minutes, been sitting here for 25 mins and can't get out due to line behind me .

I couldn't speak more highly of this pharmacy. They are dependable, they are so responsive,…read morefriendly, kind, they communicate clearly and I wouldn't go anywhere else. If they don't have something, they find it. Go here and not anywhere else! The *other* pharmacy around the corner is horrific. The owner has denied me doctor prescribed medicine and allows his liberal politics to determine who he gives medicine to. They've been reported for this. The decision is easy! Mt Carmel pharmacy would never! They are upstanding and truly serve their community.

My Family has been in Hereford for 19 years and we have taken care of by Dennis Sr. + Jr. They go…read moreabove and beyond the normal service. Great people who actually care for you, not just about the $$. Thank You!!

There is never a wait, the pharmacist and staff are always friendly, the prices are excellent, and…read morethe location is perfect. We left CVS at Target because it was a nightmare with a line over half an hour each time to pick up or drop off a prescription - no matter what time of day or night. Lykos is small and professional.

I am a prescriber. I love when patients ask me to call in their prescription to this pharmacy…read more Small business with great customer service. Always a better experience as a consumer also; I dread calling or visiting the large pharmacies such as CVS. We all need to support incredible small businesses such as this pharmacy.

I try to call and no one answers. When I do get through there voices are unfriendly like I'm asking…read morethem to work to hard.

We have been getting our prescriptions filled here for years. Recently, the pharmacists decided to…read morehassle my husband for his pain medication refills every single month. They have made it increasingly difficult to get his medication. They started treating him/us like pill seeking drug addicts for absolutely no reason. Zero compassion for people in chronic pain.

I tried to pick up a prescription on a Sunday. Pharmacy closed. OK so I called today because they…read morewere going to put it back on the shelf if I didn't pick it up today. I asked the woman if they could hold it - I'm working but will be there tomorrow to pick it up. Nope. It goes back and I have to call tomorrow to get it back out for pick up. OK so I'll pick it up by 7 today then before you close - hope it goes back on the shelf by 4 or 5. Done with this pharmacy. From now on all my prescriptions go to Giant or CVS.

The Pharmacy has the rudest, most disrespectful staff I have ever come across at any business. You…read morego up to the desk and they look at you ask if you're crazy. They don't ask you for your name or birthday they just stand there and look at you like you're equating their time. I will never go back to that Rite Aid ever again. Ryan with the Puka shell necklace is the worst.

Best experience ever at a pharmacy. I was treated like family. No mistakes. The lowest prices.read more

I switched from a big box pharmacy hoping for better customer service. Unfortunately this is not…read morethe case. I had to call three times to get my regular prescriptions. I was ignored and hung up on. I don't know if they treat all their customers this way but unfortunately it's not a good fit for me.