Well, for those who do visit this store in person, be prepared to be ignored. I stop in at least once a season to pick up new items for work, but not once have I been greeted or helped. If I have the wrong size item, I get dressed, go back out to the floor, get the next size, and return to the waiting room. If I need help reaching something up high, or if I have questions about the sales signs, I have to go find help and hope that the individual behind the register (because that's usually where they all are) isn't grandly inconvenienced by my request.
The clothes are nice, and there's usually a great variety of new stuff as well as a considerable clearance section in the back. That's the only reason I keep coming back. It certainly isn't the service. The folks here could really learn a thing or two from the staff at the Ann Taylor locations at the Outlets on Route 30. read more