SO RUDE! i wasn't allowed to get a drink because of the rude young man. what's the point of having…read morea store he yelled at me for doing nothing, you can't yell at a customer!

This place is generally pretty good. The only thing that really differentiates the experience at a…read more711 is the people who run it. The older guy doesn't have much to say, but he's cool, but the real gem of this place is the sweet lady who runs it during the day. She's always got a smile for me and has made things right when they've gone wrong. Without her this is a 3 star location.

We were on our way to our destination and stopped by this market. Very clean, organized and the…read moreperson at the counter was extremely friendly. We need bags of ice and beer before the night end. Good lit place.

This is my new go to store since Broadway down the street has gone down hill since new ownership…read more It would be cool to see Easy Stop add a deli in the future. Highly recommend if you are visiting Sonoma.

What a nice surprise! We stopped here for a quick bite to eat in between wine tastings and it hit…read morethe spot! Yes you can get gas, interior is very on theme with lots of nice local brews and menu is pretty straight to the point. Their fryer was down but the burger itself was really good--grilled onions, gooey cheese, and a nice smashed patty. Service was friendly and fast, couldn't ask for much else, pretty solid spot.

Does not honor posted hours, after driving out from Berkeley. An hour before closing time he had…read moredoor locked, he was inside, told him I from out of town and first visit, I asked him to honor posted store hours as I wanted to purchase albums, his response "piss off". Not worth the travel, as store hours are at a whimsy.

Raul is the best, always knows what i want, friendly, kind, efficient. The store is clean easy to…read morewalk through, employees are wesome, environment safe and well lit. The food is always good, could never complain about doughnuts!

Unbelievably rude customer service combined with zero Covid concerns…read more I was the only person in the store when entering at 1:15 pm on January 14, 2021 to buy a lottery ticket. A young employee was sweeping the floor at a distance from me and proceeded to slowly sweep (snails pace) towards me backing me up almost to the door. I told him to stop as I was trying to keep 6 feet apart. He then rudely said, "well then wait outside". The music was playing so loud I could barely hear myself talk. Now here's the sad part....... When I win the lottery this store will get a payout for selling the winning ticket. I guess I'll buy the store and staff it with people that have a clue as to what customer service is all about. Negative stars should be available when posting reviews. STAY AWAY FROM THIS STORE!

Just experienced a very rude Safeway employees' lack of service and bad attitude - by a sandwich…read moremaker named Angel. I had been waiting next in line for a few minutes to be served, as another employee was helping a person just ahead of me. I was waiting partiently - approximately 10 minutes to be served next. A young man approached the counter, looked at me in line, then looked the other way - down the delicatessan area-l, and asked a man that had just walked up to the counter if he needed anything. I immediately spoke up and mentioned to the gentleman that I had been waiting for a while to be served. The young man pointed at the customer he had just talked to and said to me "I'm helping him now". I immediately stated, I had been waiting for a while and that he should have first asked "Whom was next in line". The young man shook his head, closed hos eyes, and started laughing and continued to help the other person. Of course, as It so happened, Angel's supervisor was nearby and I immediately explained to him what had happened. He had an amused smirk on his face and said nothing. I ince again explained in detail what had just occurred and it seemed that he was not taking my complaint seriously either. I work hard all day, like everybody else, and expect at least some common courtesy when dealing with a situation like this. I am not happy at all with the service "Not provided today". In looking at the previous revoews on Yelp it seems that this Safeway has had many complaints that probably are not being resolved through corporate or by immediate remediation and training. I highly recommend that more training be given to those who do not respect customers nor have the presence of mind to read a situation and handle situations like this more professionally. Please take the extra effort to go to a different grocery store as you may also be left holding the short end of the stick...

I had a bad experience at this store with their wine vendor, Tiffany. Very racist and mean. She…read moredoesn't like minorities. She even talks about politics while having conversations with white customers. It was also very obvious as I stood there browsing and needed help with a few selections, as she only went out of her way to help people of her own color. I will never buy my wine here again.

Actual shopping experience here is fine, parking is easy, but they FORCE you to use the self…read morecheckout. I have been here and on several occasions got in line to wait for help at the counter and the employee made me go to the self checkout each time instead of just helping me. Those machines give me a lot of anxiety and I leave the store feeling stressed out. The checkout process at this CVS is why I don't like to shop here.

Typically every time I've had to ask for help here most employees are super helpful and very kind…read more There is one however that is typically behind the checkout counter, or sometimes self checkout, middler aged male with shaved head and stubble, that seems to constantly be in a bad mood no matter what day I've gone in. Multiple occasions when I've asked for assistance he seems inconvenienced, or flat out rude about it even when asked politely. I've never left a bad review in my life but I'm astonished by this employees behaviour. I figured I caught them on a bad day, but I'm realizing this is just everyday. I know CVS is hiring but I hope they talk to this worker about this. It's become unpleasant enough that I've avoided going to the store entirely, and have looked at other pharmaceutical options. The only reason this review isn't a one star is because every other employee has been very lovely

There is a reason why this place has won best sandwich in Sonoma for the last ten years…read more We are tourists, we came here TWICE for lunch but I wouldn't have minded if we also came for breakfast and dinner hahahaha. You go all the way back to the deli, grab a paper and pen and fill out the sheet on how you want your sandwich. Then place it on the counter and they stick it in line. Sandwiches take a few minutes especially if you want it hot or toasted. If you want a burrito or some special not on the paper, just announce it to them and they'll make a paper and put it in line. They put a ton of meat of the sandwiches. We were very pleased. I went with the cucumber which was 0.50 extra so my sandwich was $15.99. My husband got the pesto which is also an extra charge. They forgot the pesto but we took the sandwich to go, so we didn't realize that. The next time we got lunch, I had the burrito and it needed salsa or hot sauce. Luckily, we ate outside in the covered seating area and I was able to go back in to get hot sauce AND the pesto sauce they forgot a second time. What is it about the pesto that they forget? They offered to remake the sando but I said no just gimme a side. Apparently there is hot sauce by the microwave FYI. The store has all kinds of drinks and snacks. We grabbed two small bags of chips. They also have premade meals for lunch dinner and even breakfast. Everything looked so good. If I lived there, I would shop all the time. They have a butcher shop as well. There is a small bathroom around the back for customers. And a sink in the covered eating area to wash your hands. Parking is along the street or their little lot. Check this place out. It's not fancy. But is sure is good.

We stumbled upon the Broadway Market in Sonoma when we were on our way from our Air B & B to Jack…read moreLondon State Park. We needed provisions for our hike, including a light lunch. We saw the sign in front of the building which said they had award winning sandwiches, so we thought we'd give it a try. We entered and found our way to the deli counter where we were greeted by a sandwich maker. Once we made our choice--ham and turkey with provolone on crusty white sourdough bread with mayo, pickles, lettuce and tomato, we waited for the assembly. While waiting we pondered grabbing a pasta salad from the tasty looking assortment on the shelf to accompany our sandwich but in the end opted for a container of local California strawberries, and chips (plain for the hubs and oil and vinegar for yours truly). While at the register the friendly cashier suggested a Mexican marzipan style cookie, which we readily agreed to. Lunch was delicious later as we sat on a park bench by a peaceful pond in the middle of Jack London state park. My husband particularly enjoyed the bread. We'd recommend the market to anyone in need of a delicious sandwich and we'll be back next time we're in Sonoma. They also had a plenteous supply of groceries.

Closed-but no details why??? The 24 hour sign is blackened out and yellow tape closes off the…read moreparking lot. Wonder why it's closed?

Let's take a moment to think of the usual customer service we get at an average gas station. Now…read morehalf that quality... And half it again. That's what you get here. Wow. Beyond words. Word of advice to their staff/managers. Building code and OSHA require that there are a certian amount of restrooms for staff... if you happen to manage a gas station of a main highway with no city area for at least a 30min drive... you might wanna have that restroom open to the public to avoid accidents on your floor... poor kid...

I just got a jumpstart for my dead battery. Daniel was great, responded to AAA call in 10 minutes…read moreand got me started right up. Great service!

I do recommend this place for it's variety of road snacks and what not…read more But definitely not for the cold sandwiche I got I ordered a standard Italian sub on sour dough bread, What I got was a generic version of a subway sandwich, on a stale sourdough, without all the good veggies subway does put on. The meat was low quality and the bread was not good I will say the ambiance and customer service was nice though And the place was spotless

It's been a long time was in the area needed a few things stopped in here. Terrible customer…read moreservice. This is the Shell on Broadway in Sonoma. They also run a repair shop, same business there was nobody in the store. But the young girl with glasses at the register was more interested in continuing her stupid conversation about Taco Bell and guacamole then helping ring me up so I can be on my way. I was in a hurry. I had to cut her off and she still kept her stupid conversation going with the other employee that work there. I'm not coming back here again.

This little Shell Station in my neighborhood has everything I need - excellent customer service,…read moretoo, with a very friendly staff. I always go here for fill-ups and quick snacks!