i needed a new charger for my car because my last one starting tripping, and had to get rid of it. i came to this Walmart and found a high charge one for a $10 deal this a big location too fr read more

Walmart Supercenter - we here for the chargers - Department Stores Near Me - Napa, California

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It's the only Walmart in town for the good as for the bad the employees are absolutely worthless as you're climbing up shelves to try to read something that's on the top shelf struggling, and they will walk right past you not looking at you,! so they don't have to help you and if you ask for help, they get insulted and look at you like "Your asking me" to help you? it's ridiculous. Not to mention. The parking lot is also ridiculous. read more

This place is trash, there was a deal online and instead of just giving me the deal when I was in the store literally standing right in front of the object they said I had to buy it online and come back later to pick it up. Absolutely horrible customer service such a shit show. Walmart sucks. read more

Beware Christmas Shoppers... if you need to return items without a receipt, it has to be under $25.00. They are very unreasonable and Michelle doesn't know what good customer service is. Napa, walmart read more

No tap, No Apple Pay.. No Open Registers with Humans.. Card kept saying Error.. Went to Safeway, worked just fine.. thats why I usually shop at Safeway or Raleys.. Wal Mart was the convenient stop, but turned very inconvenient cause I walked out with nothing.. read more

Today, I walked into Walmart about 3:30 pm and couldn't find anything. Probably because I was in a hurry. 1. Ask Pharm. assist if they carried bag balm? She directed me to where it should be shelved. It wasn't there. 2. A floor Assoc looked on her scanning machine and found Bag Balm could only be ordered on-line. 3. Now I couldn't find the Blistex, another associate walked by and she lead me to the end cap where lip balm hangs. 4. Headed over to the Grocery dept and can't find sour cream. Ask an assoc he replied, "aisle 2 next to the yogurt." 5. Time to self checkout and the checkout checker saw I had NyQuil. He was pro-active in walking over and checking I was old enough. 6. As we left the store a kindly gentleman verified our receipt and said "have a nice day." Thanks to all the employees helping me with a smile and politeness! Instead of leaving your store frustrated ...I left a Happy customer. read more

I enjoy Walmart because they got merchandise that's actually cheaper than most places Walmart has good quality stuff on the other hand sometimes it just doesn't hand out the way it's supposed to end up returning it this happens don't blame the worker chances are that merchandise actually came in that way and they have no way of knowing it so if you need to get some things from the store whether it's groceries or a TV set or whatever I recommend Walmart you will not be sorry read more

The customer service staff for returns was rude, apathetic and you would almost think purposely slow. I generally don't leave bad reviews and I get it's the holiday season - but today was ridiculous. So my first ever one star review of any busines Call me grinchy read more

We've traveled the country and stopped at numerous Walmart, Costco, CVS, Target, grocery and other chain stores and one could get the impression there's a cost of neighborhood calculation into what's expected of staff and the product selection. This is one of the better Walmart locations in expensive Napa. read more

i'm done with this walmart. they went back to refusing to let you leave until you show a receipt but you can get mobile receipts. so what, I can't leave unless I have my phone? they are also known for hiring people who aren't here legally, they dont read or speak english well and it makes communication frustrating. they put security tags on shit and you can hardly tell it's a security tag so i set the alarm off yesterday and the person who came over to check the receipt or couldn't read english, I had to do it. read more

I ORDERED ONLINE FOR DOG FOOD. After FEW HOURS I RECIEVED EMAIL " ORDER HAS BEEN DELIVERED" ? What?! I BOUGHT IT FOR CHEAP PRICE. They Said they will just refund my $, I said Nope, i want the Items I Ordered oNline, and i dont want the refund. I had a good Deal for Dog Food. Now they said Items will be delivered next week. And never came. Waited 2weeks for nothing, And now they refunded my money. WALMART SUCKS. I always Go here. But I Guess Not anymore. DONT GO TO WALMART! DELETING THE APP ! read more

Walmart Supercenter - ORDER NEVER CAME - Department Stores Near Me - Napa, California

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Walmart is what Walmart is. But I'll tell you what this Walmart is: * walkable from a hotel * full of affordable ready meals, including salads, to help you manage your budget when vacationing in Napa Valley. read more

It's a Walmart. Thankfully since Napa is a nicer area, the Walmart is also fairly nice compared to some other locations in other places (like American Canyon, that one is a zoo). I did have to use the restroom and I was worried it would be nasty but it was actually very clean. So compared to other reviewers with their negative experiences in that regard, perhaps I got lucky or they have improved this. I did find it funny the first employee I asked had no idea where the restrooms were? Oh well, I found it myself. Now, as to why I'm posting this review and why it's not five stars... We tried to buy some eggs, and the self-checkout machine said it couldn't scan the item. A worker came over and told us "yeah, these eggs never scan, they are not in the system, so we can't sell them." How stupid is that? You have an item stocked on the shelf you can't sell? I hope they fix this before the eggs have to be thrown out because they are expired or something. Clearly it's a known issue, so it should be resolved easily and quickly enough. Besides, at other stores if the item does not scan they can check the price and sell the item anyway. Not here! I'll probably be back, they have decent prices on lots of stuff, but I just found this experience very frustrating. Oh, and it's 2023, and you don't accept tap-to-pay/Apple Pay/NFC? LOL! read more

Walmart made us pay for someone else's dishonesty. Our babies milk bottle suffered a broken seal at the hotel and milk leaked all over the place, our youngest was already angry from not being fed on time so while my wife cleaned up and soothed I hauled butt to Walmart to look for a new bottle. She said to get the same brand and I bought the only "Advent" brand they had which was a 3 pack. When I got back to the hotel we realized I grabbed bottles meant for a 1 month old and they were way too small for our 1 year old so I returned within 10 minutes. Unfortunately the reason for my 1 star is walmart refused the return because a bottle was missing from the box. I pointed out there were no seals on the box and if they reviewed the security footage they would have seen me just grab the box and leave the store. The gentleman said "there is nothing we can do". Bummed we have to pay for someone else's theft. We got new bottles after and are stuck with these unusable ones. read more

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Occasionally i have to go here for a few items. And every time it somehow is worse. I really tried to give this place a chance too. I mean people need jobs, but this place is HORRIBLY mismanaged. Like a complete another level of mediocrity and idiocracy. If you somehow manage not to get hounded by people selling fruit or homeless in the parking lot, then you are rewarded with drama and lazy employees inside. Out of stocks everywhere. Product you have to step over. DOWNRIGHT ROTTEN LAZY employees starting with the door greeter/ receipt checker who is completely useless. I mean USELESS. Forget asking them for help or a cart you're on your own here. Last time i was here, i got zero help and ignored in clothing. Same story today. I walked over to the dog food section to ask a female employee for help she completely blew me off. Zero help. And she refused to move off her task said THERES HELP OVER THERE. Where? Over there in clothing and she shirked me off went back to snail pace shelf stocking. I walked to clothing nobody around. Then i found an employee in clothing she was super unhelpful pretended she didnt speak english then i spoke some broken Spanish to her and then magically she knew English all of the sudden. She said they didnt have the size i was looking for wasnt sure when more product would come. There were the usual losers walking around shopping and touching everything getting in your way. Crowded. I couldn't wait to exit. The female employees working self check acted like I wasn't there no acknowledgement no hello nothing. I paid for all my items and of course the security thing went off because no one was there at checkout to deactivate an electronics item I purchased. The door receipt guy didnt care. I walked over to show my receipt and he just waved me on. I wonder how many people he just waves through and product is lost due to incompetence and laziness. Luckily today , i didnt get almost backed into, bothered my homeless or ran over in the parking lot on my way out. read more

Walmart Supercenter - Napa walmart is the worst - Department Stores Near Me - Napa, California

Only if I must. I prefer Target, or even Kmart (if I have a choice), and lastly, Walmart. Why? Very busy store mixed with lower quality items doesn't make for a good shopping experience. On the other hand, for some items, much lower prices. If that's your driver, this is the place for you. If your desire is a nice experience, the merchandising (and quality for store brands), just is not there. Location specific: Napa, CA =========================== * Did you know Napa has some areas that are not just wine country and/or upscale? * Sufficient parking lot. * Helpful employees * Has fresh food and market. * Bigger than just a Walmart, but small location for a Supercenter. read more

I went to the pharmacy and had a rude experience from a female team member who seemed like she didn't want to be there. I asked her how was her day hoping maybe I could elicit a different experience..( more positive) but she replied "I only have one more hour then I'll be happy." Well from there the service was awful and I left without my prescription. She made no effort to provide service. She is an energy vampire! I'll send my prescription some where else. I deserve better. read more

Good store. Plenty of men's clothes but all of the underwear and under garments are locked up. It takes forever for staff to get there and get you access to clean new underoos. Women's stuff is all access. I guess men really need underwear you have to ask to be comfortable. The section for kitchen stuff is small and so are the grocery items. The checkout lines are slow. So I just use self checkout. read more

Walmart Supercenter - Dirty restroom - Department Stores Near Me - Napa, California

I took my son to the doctor, he has pneumonia, they prescribed the medicines to be picked up at Walmart in Napa because I went to pick up the medicines and they didn't have them, ok, so I asked them to send the order to pick them up at another pharmacy because believe me, they denied it. What you're doing is a crime. If my son gets worse because of you, I will never forgive you. read more

It's a Walmart. It is what you would expect... accept for the respect they give their customers. Waiting in line for the greeter to check our receipts. We watched him check a black woman's receipt very thoroughly. Then he checked the receipt of a Hispanic family very closely. Then he let my husband and I walk by (a white couple) with barely a glance. I would love to see Walmart step up their game in embodying the fight against racism. read more

Very very rude employees management is worse. I avoid going there when possible however It would be beneficial for Walmart to look into the Team overall and make adjustments cause that store can use it. read more

What a HORRIBLY MISMANAGED STORE! we ordered groceries to be delivered 3 THREE DAYS IN A ROW and None were ever Delivered!!! NO ONE CALLED to say the groceries weren't coming! We are both Disabled and we count on groceries to be delivered. We called NAPA California WALMART for 3 days and NO-ONE IN THE STORE ANSWERED THE PHONES! We even had Walmart.com support call and they never got a answer I asked to be called back from the store Manager...NO ONE CALLED! WHATS WRONG WITH NAPA'S WALMART DELIVERY??? I spend around $10,000 a year through WALMART. As of today I will NEVER SHOP WALMART AGAIN! Promise Are you having trouble also? read more

Walmart delivery is horrible from the store. I received other people's items And half of mine was missing. I've been with Walmart plus for 6 years. And I cancel my membership today. It's hard to get through to someone in the store and over the phone. Really need to learn customer service. Please make it easier for your customers to get a return And please be more efficient. read more

The only reason why I'm giving a 1 star review is because loss prevention sucks. I say this because they waist their time being obvious while watching us just because of the way we dress missing out on the people actually stealing. They really need some serious retraining or possible restructuring. read more

This location was not busy not many people shopping. We popped in to pick up candle wax. Clearly no one had been tending to the restrooms... Huge deterrent... Disgusting much. Manager didn't seen to interested when I pointed out in attachments . Best part of the visit.. No wating read more

Walmart Supercenter - Vomit in sink.... - Department Stores Near Me - Napa, California

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I've definitely experienced better. While this store did have the two items I needed, the stock in the areas was limited. Lots of "holes" on the shelf where merchandise is supposed to go so that customers can purchase it. Particularly evident today in the electronics area. At the self-checkout, the young lady in the yellow smock was helpfully pointing customers to available registers which was helpful because three of them were offline. Lots of carts in the cart corrals outside. When leaving, I had to drive around two carts that were blocking the aisle! read more

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They wouldn't let me in to use the bathroom. It was 10:57 PM. They close at 11 PM. I don't know what is wrong with them.

And this is why I always go to target for anything...on 9/27 I ordered some items for pick up. Went to pick it up waited for 30 mins had to leave and I never picked the items up fully expecting a refund however Alondra who works in this dpt marked it as picked up meaning I never received a refund. I called the store they told me they could not refund me and that I have to call 1800walmart. I call 1800walmart and was on hold three different times for a total of 57 minutes before I was transferred to a person who didn't even know why I was calling and once I re explained the situation for the 3rd time she said 1800walmart does not service refunds for pickup orders and that I'd need to call the store. I call the store, again, and speak to the manager "T" who said she'd have to check and see if she can issue me a refund for items I never received. T said if she can't that I'd have to call 1800walmart...she also said she'd call me back to let me know if she can issue a refund or not. I called left a vm and still have not heard back. How can Walmart charge someone for items they never received and then refuse to refund the customer? It's easily prove able that I didn't pick the items up. I'm sure the cameras show clearly I left without receiving items from Alondra. read more

Bought the more expensive wild bird mix. 15%-20% is not edible by any birds in the area. They put a cheap grain in the mix so they could sell it cheaper. I don't like thowing my money away. You owe me for 3 bags of birdseed of which 25 pounds was thown out. al read more

Stopped in quickly for a gallon of water and snacks. Seamless transaction. Sad to read the reviews of the locals. Sounds like you can have a terrible shopping experience, if you live here. read more

I would rate zero stars if I could, the curbside pickup girl on the phone was extremely rude and we waited almost 20 minutes. There were other cars that came after us and got their items before but their orders weren't complete either. This is the second time out of two that was very disappointing. I DO NOT RECOMMEND THIS WALMART, AT LEAST NOT FOR DRIVE-UP. Just an add on of the beat up fruit they gave me on top of already being a bad experience. read more

Walmart Supercenter - Just to show the beat up fruit they gave me along with a poor experience, thanks Walmart! - Department Stores Near Me - Napa, California

Worst customer service ever. No one answers the phone in any department. God forbid you place a delivery order. Nine times out of ten it never shows up. This is a perfect example of how not to run a business. AVOID AT ALL COSTS. read more

Today I was reminded of why I don't come here. For a company that is owned by billionaires, the store is dirty AF. Like, hella dirty. Also, the self scan kiosks are a hot mess. Mine needed an attendant 3 times. The machine taking my money kept messing up so it had to be "reset". After reset, it ate one of my 5$ bills and didn't register it as having paid it so it said I still owed money. In so many words, the attendant said I was sh*t out of luck and walked off to go deal with the other 2 broken kiosks requiring help. I was livid. F*%& this place. The Waltons pay their employees poop for wages and apparently now steal from customers. read more

Happy to see "recommended" and not "required" except for employees! Got approached by 2 female employees because one needed the other to translate English to us telling us we had to wear one!? They were not aware of "their own sign" and called the manager to look at this sign. Needless to say we never saw him. read more

Walmart Supercenter - Sign posted by Walmart - Department Stores Near Me - Napa, California

Terrible, misleading customer service. Particularly michael- some kind of manager. Shop anywhere else for any serious purchases.

This store absolutely sucks and that is putting it lightly. I'm actually embarrassed that this store is in Napa, Ca. I feel violated as soon as I drive into the parking lot. The parking lot alone is a hectic disaster to begin with. You then enter the store and it's a maze of clutter with incompetent employees that don't know a single answer to any question you may have. They have stock of an item online and then you arrive and nope they don't have it. Shocker. They also have an attitude when you ask about an item's availability. Also someone needs to train them that the point of a mask is to put it over your nose, not have it hanging off your face. Idiots. read more

This Walmart is nice and big. The left side of the store is a grocery and the right side is your basic Walmart store with clothes, houseware etc. I wish all Walmarts were Supercenters. I feel like this Walmart has more options than your average store. Good place to go to find basic necessities and groceries! read more

Large enough with a variety of things but for god sakes put the checkers back at the check out lines or give me a discount for doing your job! read more

I went here to buy clothes but when I needed to try on the clothes before purchasing the lady that has the keys for the fitting room was nowhere to be seen and I got someone who paged someone to help me but it took over 20 minutes for someone to come read more

Convenient location, parking a bit problematic and challenging. Prices not particularly the usual Walmart low.