This is a great location! The customer service is great and the staff are friendly! The store is…read moreusually pretty well stocked. Please I Ally for Holiday decor and candy this is my "go to" place! They always have great BOGOs and various sales, especially if you are a Rewards member! I'd highly recommend this Rite Aid location!

Delivery person lies stated they had knocked on my door and then left. I have an Australian…read moreshepherd inside at all times no one crossed his radar so there was definitely a false hood involved. Rite aid offered to have my meds re delivered tomorrow we will see

Catherine at Hageman Rd 24-hour Walgreens is a total rock star! I had been fighting Medi-Cal/KFHC…read moreand CVS for over a week on a Prempro prescription that kept getting denied and glitched. I finally gave up on CVS and walked into the 24-hour Walgreens on Hageman last night completely fed up. Catherine took one look at my history today; instantly knew the real issue (Medi-Cal refuses the combo Prempro pill but covers the estrogen and progestin separately), cancelled the problematic gel script the night staff had tried, switched me to Premarin 0.3 mg tablets (which is straight-covered, no prior-auth or override needed), and had it approved and ready at $0.00 in less than an hour -- all by herself, no phone calls to the doctor, no waiting until Monday. Night staff had been confused and kept pushing the gel route, but Catherine fixed the entire mess in one visit on a Saturday. She's knowledgeable, fast, and actually cares about getting people their meds the same day. If you're on Medi-Cal in Bakersfield and running into hormone replacement coverage nightmares, go straight to this Walgreens and ask for Catherine. She just saved my sanity. Thank you!!

I was lost and GPS on the blink.I lost my glasses and didn't want to risk the drive to Las Vegas…read more The nice clerk that night printed out a map,to the highway.Thank you very much young lady.I didn't catch your name,but I sure appreciated your help.

I have been going to this CVS for several years. They are a very busy location, due to the lack of…read morelocations in the northwest area in Bakersfield (Rite Aid closed nearby and I think some traffic has come from there as well). Long lines are not the fault of the store and they have recently added square footage to deal with this. Training staff, working through construction and being impacted by the loss of other stores in competition with them is a difficult transition I would particularly like to acknowledge the outstanding service of Vivian. She has constantly stood out as an example of an employee who goes above and beyond and is a professional in all areas of service.

CVS Pharmacy - 4401 Coffee Rd, Bakersfield, CA 93308…read more "Do NOT fill your prescriptions here if you actually need your medication." This location turned my Prempro (hormone replacement) into a two-week hostage crisis. They lie about stock every single day: one employee says "we have it," you call back 12 hours later and suddenly "we've never had it and can't get it." They promised to call other stores and then ghosted. Their "system glitch" that was supposed to allow an emergency override (with override codes given directly to the pharmacist by my medicalRX) was never fixed; nobody ever followed up. On top of that, they have flat-out refused to transfer my remaining refills to Walgreens despite Walgreens faxing transfer requests twice. Because of this pharmacy, I have now been without estrogen for over two weeks while they play games. The only decent human being in that entire store was Vivian; everyone else acts like you're an inconvenience for daring to need life-sustaining medication. I have already filed a formal complaint with the California Board of Pharmacy for refusal to transfer and patient abandonment. Corporate CVS will be getting the same report. THIS IS THEIR RESPONSIBILITY SND FAULT. They need to be fined. Go anywhere else. Walgreens on Calloway has been overnighting medication from other cities just to keep me stable while Coffee Road CVS screws around. Zero stars isn't an option, so one star it is. This pharmacy is an active danger to patients who can't afford interruptions in care.

The service at this pharmacy is not pleasant at all. I've tried to give it a few chances, however…read moreevery time I come to get my prescription it's never available. It happens time after time. The young lady at the register is very rude. She has no customer service at all. I'm done I will try another pharmacy totally different company.

The facility is clean and well organized…read more Service, not so great. I went after work, so around 5ish. There were very few people working there and only one patron in front of me. She was chatting with the cashier, showing her vacation photos. They both saw when I got in line and carried on. They kept talking and swiping through their phone as if I was invisible. This lasted at least 10 minutes! Another patron arrived and they carried on, the guy that was also in line was giving me "what the heck is going on" looks. The cashier and person finally wrapped up their conversation and she left. The cashier said maybe 3 words to me and sent me on my way. I have now transferred my prescription elsewhere.

Rite Aid gets my vote simply because of Thrifty Ice Cream…read more Always creamy, always flavorful. Yes you can find Thrifty Ice Cream at Vons, but you'll get the best deals (often some kind of BOGO) at Rite Aid. Best Flavors: Chocolate Malted Crunch Coconut Pineapple Rainbow Sherbet

I haven't had Thrify's ice cream from a service counter in YEARS, since I was a child…read more Having moved back into California, and now with children of my own, it was wonderful to find a place to recreate these memories with my children. I called first to make sure there was indeed an ice cream counter available, and was told of the store hours and location and we were promptly served when we arrived. Ice cream is just as delicious as I remember it. No complaints here!

Was a late night hit for some items I needed. When it looked like I couldn't find them (and I…read morecouldn't), one of the employees came over to help me out. Love that kind of customer service! Quick checkout and easy parking too. Plus open 24 hours.

The staff here is always friendly and helpful but the store is half empty…read more I was told they weren't restocking until something was purchased. This he said was due to the amount of theft. That makes no sense to me because they have list so much in sales from under stocking. I don't know if it is that they aren't in the profit range or just not well managed. This used to be my favorite CVS because it is close to home, but I'll be going further afar from now on or maybe on to RiteAid. The problem is you get a lot of great discounts for using the CVS APP for purchases. I'm hoping whatever the problem is they can rectify it.

Still waiting! Over 30 minutes now with four people in front of me. They have one tech working the…read moreregister. Frustrating part is that I already paid for my Rx online. I just can't get my Rx delivered because my med has to be refrigerated and it's 105+ degrees everyday. My Rx were transferred over from the RiteAid shut down so I thought I would give CVS a chance. They've had their chance. I'm done.

This CVS pharmacy was super easy to work with... had to transfer some meds from Vegas to…read moreBakersfield. Very pleasant switch and made it easy. Super efficient and friendly service. In and out in 3 minutes.

What a relief! This CVS is clean and fully stocked. The staff was friendly and helpful…read more Many drug stores in Bakersfield are not doing well. The shelves in the cosmetics isles are nearly empty due to theft according to employees. So it was with great relief when I entered this CVS that the cosmetics isles were clean and well stocked. As with everything cosmetics are more expensive than ever. They are more reasonably priced in chain pharmacies than almost anywhere else. This CVS is fairly close to where I live so it's convenient. I'm so happy I checked locations and found this one.

This is my neighborhood CVS. I always enjoyed shopping and…read moregetting my meds there. I would say in the last few months it has really stepped up its game. The shelves are super organized and overall it seems a bit tidier. Anyway, thought I mention it. My friend agrees with me. It's these "little things" we, as customers, appreciate!

There is terribly something wrong with Walgreens Buena Vista in Bakersfield. The automated message…read moresaid there were three callers ahead of me. Without me hanging up, the message changed to there were MORE than three callers ahead of me. Something is going on there.

10/10/2025 My daughter called Walgreens to confirm that her…read moremedication would be filled correctly, she was hung up on 4 time. She was in the hospital and needed the medication upon leaving the hospital. The pharmacy at hospital also called. They were also unhung up on. We went to the pharmacy in person, gave them an insurance card. We found out they to do take Anthem Blue cross which was new for my daughter. She still was also still covered through family medical. They then said they could not use her family medical because that was a secondary insurance and we would have to go somewhere else or pay out of pocket. We choose to go to a location that took Blue Cross. They promised they would transfer all the medication for us. Once the pharmacy called for them. They did transfer 2 out of 3. I had to go back to Walgreens for the 3rd and most important medication. They were rude, unhelpful and unknowable on how to use specific insurance. Walgreens in Bakersfield on Hageman and Calloway

Got my passport photo taken here, which was super convenient! It's hard to find places that still…read moredo that these days! I was able to come in quickly even without an appointment and get it done in a breeze.

First, they always do a great job with my prescription at the pharmacy, and the store is always…read moreclean and well distanced. Second, got my Covid-19 vaccine here, and I barely felt a thing. Great job! Everyone was helpful and supportive. Thank you!