Great experience! Irma went above and beyond with customer service. We'll make this our new spot…read morefor sure. Thanks for everything. Wheelchair rental and supply purchase went smooth!

Komoto Pharmacy is a family owned business. The people that work. There are very helpful and…read moreunderstand your needs when you get your medication. They are very helpful and explain everything you need to know.

I did return and was able to pick up the brace without an appointment. They were polite and helpful…read morethis time.

Buyer beware! I was referred here for a CAM Walking boot after I fractured five bones in my left…read morefoot. I show up to my appointment on 4/8/26 ( after this business has verified my TWO INSURANCES) only to find out that due to my Medi-Care that they need a more complete prescription and it shouldn't be long before it complete. In the meantime, I have no choice but to walk on my broken foot! Fast forward to 4/29/26, I get my first update from this business. They were letting me know that it is still not processed! I can't imagine the damage that was done by walking on it. At this point the boot is useless . I'm very disappointed in the quality of service I have received.

The staff were outstanding. They were friendly, knowledgeable and went out of their way to deliver…read morewhat I needed in a timely manner.

I called in December to request authorization from my doctor for supplies for my CPAP machine (…read morefilters, tubes, masks etc.). Which was approved quickly. I also spoke to Elena at Mercy Plaza Respiratory, which is how I found out that I had not gotten any supplies since last March. Elena called and left a message for me on January 7, asking for me to call her back. I have been using this business for a few years now and had no problems. Later that morning I got the notice that my request had been approved. So I assumed everything was fine. But my supplies never arrived. I called her last Friday but was informed that she was out of the office and would not return until the first of this week. So I left a message and assumed that my supplies would be arriving. I call today and spoke to Elena. She told me that she had had someone call me in January which is not correct. When I asked what more information she could possibly need and that nothing had changed from my previous orders she got angry and said that she was canceling my order and hung up on me. Funny tho I called my insurance who then called my doctor for a new order and right away they knew who I was complaining about. So I guess the word is getting out. Elena had everything she needed to fill my order. But she chose not to. So IF Elena is the gatekeeper you may not get your supplies and be treated badly. I would give zero stars if I could.

Apria was great about delivering the medical equipment needed, but when called to pick the…read moreequipment up is when everything fell apart! We were told the equipment would be picked up the following day, when I called to get a window of time to have the equipment picked up I was told the pickup had been moved to the next day. We were not called to ask if that would work, nothing! The next 2 days would not work and informed them of this! Who changes the schedule without informing the customer???? After being on hold for several minutes and being made to feel guilty the pickup was scheduled for the original pickup day. This is the reason for the 3 stars! This is no way to treat anyone, extremely poor customer service! If home health equipment is needed in the future we will definitely not use Apria!

I started using a CPAP machine and it took three months for me to receive it. All my details were…read morecorrect, but they sent it to my old address. After contacting them, I discovered they had indeed used the wrong address. I verified that all my information was correct, and they sent it to my doctor's office. I eventually found out that they had sent it there, and, finally, it was sent to me. I had enrolled in the automatic supply delivery service, but I received a call from Apria saying that my insurance had not approved the supplies. They asked me to contact my insurance, and shortly after that, it was approved. The supply is always delayed, wasting the client's time, and it seems to be a hardship for the company to send the supply despite being approved by the insurance company. This company needs to develop common kindness and accuracy when sending their equipment. Hope they will acknowledge they are dealing with humans whose medical needs rely on the equipments.

The staff was really nice. I was disappointed to learn that they only sell beer and wine. At the…read moretime, I was on a mission for some hard alcohol and I was on a side of town I'm not familiar with, but luckily the cashier was able to point me the right way.

Amazing customer service I've visited many many Walgreens and none compare to this one employees…read moreare always welcoming with such an amazing and positive attitude and always willing to help and going a little extra to make my shopping experience amazing as always thank you Sam & Christ & Kat

My husband is inpatient at Centre for Neuro Skills and they have a partnership with with Mercy…read morePlaza. On multiple occasions Mercy Plaza Pharmacy has exceeded my expectations. They are so nice, easy to work with, and efficient. I was honestly surprised because my husband went to urgent care tonight and the prescription was sent over about 20 minutes before they closed and I thought it wouldn't get filled until tomorrow morning, but they exceeded my expectation, yet again, and delivered his medication tonight. This has been the BEST pharmacy I've ever worked with. Thank you so much for providing exceptional service for my husband.

The service at this pharmacy is not pleasant at all. I've tried to give it a few chances, however…read moreevery time I come to get my prescription it's never available. It happens time after time. The young lady at the register is very rude. She has no customer service at all. I'm done I will try another pharmacy totally different company.

The facility is clean and well organized…read more Service, not so great. I went after work, so around 5ish. There were very few people working there and only one patron in front of me. She was chatting with the cashier, showing her vacation photos. They both saw when I got in line and carried on. They kept talking and swiping through their phone as if I was invisible. This lasted at least 10 minutes! Another patron arrived and they carried on, the guy that was also in line was giving me "what the heck is going on" looks. The cashier and person finally wrapped up their conversation and she left. The cashier said maybe 3 words to me and sent me on my way. I have now transferred my prescription elsewhere.

Was a late night hit for some items I needed. When it looked like I couldn't find them (and I…read morecouldn't), one of the employees came over to help me out. Love that kind of customer service! Quick checkout and easy parking too. Plus open 24 hours.

The staff here is always friendly and helpful but the store is half empty…read more I was told they weren't restocking until something was purchased. This he said was due to the amount of theft. That makes no sense to me because they have list so much in sales from under stocking. I don't know if it is that they aren't in the profit range or just not well managed. This used to be my favorite CVS because it is close to home, but I'll be going further afar from now on or maybe on to RiteAid. The problem is you get a lot of great discounts for using the CVS APP for purchases. I'm hoping whatever the problem is they can rectify it.