Needed some items and stopped at this location. Being that it's in a nicer area would think customer service would be better but completely wrong. I needed a box cutter and being they are locked up pushed the button for assistance and stood there for 20 minutes with no one coming to help me so decided to leave the store along with the cart I had filled up with stuff I was going to buy. Won't stop at this location any more read more

I've been to this Walmart over a hundred times and realized I've never written a review about it! Overall, my experience has been positive. It's really convenient to have a Walmart close to my home, making it easy to pop in whenever I need something. Plus, who doesn't love Walmart for its affordable prices? The staff members are generally helpful and provide great customer service. My kids love coming along because they always want to check out the latest releases in the toy department. One of the nice features is that they have services like FedEx, a haircut spot, and a pretzel shop inside. I remember when there used to be a McDonald's there, and I'm not sure why it was removed--perhaps it was the end of their contract. I really hope Walmart can strike a deal to bring McDonald's back because it was great to grab breakfast there while shopping. In summary, I appreciate the affordability and the good customer service at this Walmart. The overall environment is pleasant, so I'd say my experience has been very positive! read more

Walmart Supercenter - Department Stores Near Me - Bakersfield, California

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This Walmart always has what I'm lookin for at a decent price. Can't complain. Been coming here for years and I'll keep coming anytime I'm back in Bakersfield! read more

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Best time to go here is late at night or early in the morning. I get exactly what I need and run out. They normally have everything that I need a little more. Super thankful this location is close to the house. If I need to go during the day and am rushed I will normally do the curbside pickup, located in the side of the building. read more

this place is terrible. trying to get someone to open any of the cases (especially the liquor, car polish, and pet flea medications) is like pulling teeth.. You ask an employee for help and they all say that's not my department, they are just shoppers.. And the lines and the few check out stands are terrible.. this place is just straight out terrible... Terrible I say.. read more

I've only been inside this Walmart a few times. It sure is a super center. It is very spacious, and it does have everything anyone can want. Luckily for me, I don't have to get in my car and come inside Walmart to get what I want, I've had Walmart + for almost 5 years, and I LOVE Walmart +. This IS my store, and with a fee of less than $100 a year, I get unlimited deliveries right to my door, unlimited free shipping, curbside pickup, and more perks. I have my Walmart + app, and whenever I need anything, I either have it shipped or add this item to my cart. I love all the times i get to choose from and express times for my deliveries. I love Walmart + customer service, I've never encountered better customer service with any other company. When there is an error or mistake, they fix it, no questions asked. I put an order on my app for a cake for my little girl the other day. She is turning 11 tomorrow! I chose a date and time I wanted to pick it up, and I went. It is adorable! Plus, I got dinner, rotisserie chicken, and a loaf of bread! read more

Walmart Supercenter - Rotisserie chicken and a loaf of seasoned bread....perfect little dinner - Department Stores Near Me - Bakersfield, California

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Multiple associates told me my car battery was covered under warranty, but they wouldn't give it to me. Went to guest services and apparently they couldn't do anything about it??! Terrible customer service read more

I stood in line at the pharmacy for 5 minutes before I was waited on. There were two men and one woman behind the counter. The pharmacist was working with someone else. After a man came and stood behind me is when they decided to wait on me. read more

This review is specifically for the grocery curbside pick up and the staff. First of all, as horrific as COVID pandemic was. Some of the new ways how we consumers buy is through curbside. As many will see this as a lazy way or even a boring way? I love it because I can actually stick to my list and won't be purchasing any extras by browsing through the isles. Second of all, it saves me time and money! Third, the staff is always friendly and provides great customer service. I can't imagine ever walking into a Walmart again. read more

Walmart Supercenter - Department Stores Near Me - Bakersfield, California

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I asked Louis is isle 15 for help looking for a spice, he looked at me like I was talking a foreign language. He was acting like he was straightening up the shelf. I continued to look and look until I found snit. This individual just Chewed his gum and looked unmotivated! It to speak of all the hickies he had on his neck!!!!!! What disrespect to us the customers to have employees show up for work like that crap! I sure hope someone from Walmart reads this review and speaks to Hank's guy! I can't even say he was a kid because he looked like he was in his early 30's!!!!! I was there around 4-5 pm today!!!! read more

Customer service is nonexistent! Every time I've had to go in this dreary place there's never one friendly face. Everyone is RUDE! In this economy these people should be happy that they have a job. I'd rather shop at Target read more

Double, no triple check your items when you're shopping in the clearance section!! I looked up an item they stated was for clearance but when you look it up online, it's listed as what they're listing it as "clearance" in the store. They're lying to their customers because they know they won't double check!!! That's how they're taking your money! Lies!! read more

Do not buy a battery from Walmart their auto batteries are garbage and also do not get them especially from this location!! ever start aka never start. They do not stand by their warranty ! Don't get stranded with a dead battery! Make sure to choose a reliable brand for your car or truck. Did you know that not all batteries are created equal? Avoid the headache I experienced with a well-known retailer. Check out my story before you make your next purchase! read more

Christopher from pick up, picked up groceries at 8:30am 2/1/25 Christopher did such an amazing job packing my groceries in the car great customer service very friendly polite overall great experience thank you Christopher from pick up on Gosford read more

I went to get a hunting license duplicate and had to wait several minutes for someone to attend the sporting goods counter. The guy who came back finally was a nice enough guy, but had expired login credentials for the California DFW system, so we waited for a manager to come help. And we waited, and we waited. No one came. Finally a guy from automotive came over and gave my guy advice and left. Young guy I was working with got his login credentials squared away, but had trouble navigating the system. When we finally got to the point where the printer was supposed to print my license duplicate, it failed to print. We tried a reprint and that failed too. The guy helping me did his best, and I'd happily give him a better rating than the store, but don't come here for your DFW licensing. Especially on a holiday when the DFW is closed and can't cancel the transaction from their end. The store doesn't give a damn about these sales because they don't make any money on it, and they probably don't even care about a bad review for it either. read more

I came into walmart today for some Rainx wiper blades. And before coming in the store, I saw the affordable price I saw in the app. But when I came in the store, the price were not the same. So I came asking around some associates if they can price match and some said no and some said to ask the cashiers. I went ahead and asked and none of them seem to know. Then I went to the electronics department and this wonderful lady Deleta was able to answer my question and said that they can price match but they have to follow a certain protocol. After following the protocol, she informed me that the items I had are eligible for price match. What a relief!!! Thank you for the amazing service Deleta! All workers should be as well informed as Deleta cause if she wasn't there then I would've thought that walmart can't price match at all. read more

I have been standing to have the liquor cabinet opened for about 15 mins. This happens every time. I really should just drive the extra couple miles to target. I will try to remember this experience next time I am tempted to come here especially when buying alcohol here. Alcohol also significantly cheaper here. This is my main complaint. It is a bit crowded at times. I also was a sad there is no more McDonald's here and it is no longer 24hours (even before covid). Countless employees walked past and saw i was waiting. Finally an employee, Mauro, the black with dreads called someone for me. He actually had to call for someone twice. Walmart should thank him for the 2 instead of 1 star. read more

Walmart Supercenter - This button doesn't seem to be working! - Department Stores Near Me - Bakersfield, California

My wife has pre ordered groceries for delivery. For several orders everything worked out great. So great she paid for the Plus for free delivery. She made an order tonight. It was supposed to be delivered between 5-7 pm. She gets a call around 6:30 asked when we were going to pick it up? Then at 7:00 she got a call telling her the order couldn't be delivered tonight. Very dissatisfied with this service. read more

Customer service is the worst! Employees are rude and condescending. Prices are inaccurate on the shelves, and when pointed out to the employees, they will not honor the listed sale price. read more

Employees here are very nice and things are usually where they need to be. However, THIS IS NOT SAMS CLUB STOP CHECKING MY RECEIPT.

Horrible service the manger changes policies and they don't post them The employees don't know what they are doing read more

I like this Walmart. I have a drop foot and they carry inexpensive foot wear to accommodate me. I buy my laundry detergent here too.

So i've been hearing about the grocery pickup service offered through walmart and it intrigued me for sure. My thinking was hmm what a good way to NOT overspend and an easy way to stick to what's on your list!! I am guilty as many are for going into a store with list in hand and coming out with sooo much more stuff I really didn't need Lol. The app is super easy if you are already registered on walmart.com that transfers to the walmart grocery app. Ordering is easy and after picking the way you want to pay, day and time of pick up etc. your all done. When your order is ready they email you and give you instructions on checking in on the app when ur on your way. When you get there follow the orange arrows for pick up back on the area closest to old navy. Pick your spot and check it in the app and they bring your stuff out to your car. There were a lot of people that just sat in their cars while the staff bagged their groceries and loaded their car. I didn't feel right doing that for some reason lol so i got out and helped (but i'm a bit picky on how i load my trunk) but i totally didn't mind helping the guy was super nice and everything was cold even the hawaiian punch and sprite i bought!! that's a definite plus. The one thing that i didn't like is 4 things.. actually the most important things on my list were out of stock!! So i ended up having to stop by winco for those ugh.. The advice i'd give is to email more in advance instead of 15 min before i'm supposed to pick up that certain items were out of stock. I'm pretty sure their system is capable of keeping track of orders placed the day before and the stock on hand. Other than that I'd do it again that's the first time i've not overspent in a while hahaha... read more

Delivery service is horrible. Made two orders over 200 each in less than a week's time and never got them! My cameras prove no one came either and the picture they show of items left at my door is a black screen. They need to hold these people accountable! I think the delivery people think it's better to steel your order rather than deliver if they can make more money from that than what they do hourly. I won't be using the app for delivery anymore! read more

Walmart Supercenter - This is what they showed was delivered. Nothing!!! - Department Stores Near Me - Bakersfield, California

rude employees but that's all walmart & be sure to check your fruits and vegetables they like to hide the rotten ones at the bottom... read more

Walmart Supercenter - Department Stores Near Me - Bakersfield, California

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Worst Walmart ever. It's dirty full of trash and everyone who works here is just plain mean. I just did my last online order and will not shop at Walmart any longer. I'm tired of Walmart treating you like a piece of trash, and not having any respect for customers. How hard is it to simply smile or say hi??? I've been in service my whole life and usually save my reviews for good experiences, but I have just had a couple really bad experiences at Walmart lately and now they have lost my business forever. Besides Winco and Target are much better and they actually treat you like a customer instead of garbage. Stay away from this Walmart!!! read more

My wife took our van to have two tires put on that I ordered on line. When she arrived, the woman helping her Rosana told her the independent vendor we ordered them from sent the wrong size. I received a call from Rosana and she was able to find the correct size tire and credited us back for the tires we purchased and have the correct tires put on in a short time! What great customer service they have! If you needs tires, this Walmart on Gosford is the place to go! Excellent Customer Service! read more

Curbside pick up is a DISASTER!!!! 3 different occasions, had to wait over 30 minutes and every time the order was incomplete so had to wait additional time. Overall, horrible and worse curbside service since this pandemic started. All zeros for me read more

Walmart Supercenter - Department Stores Near Me - Bakersfield, California

Be Careful with Dan!!! He will try to scam you out of every possible car service he can, if he says your lug nuts won't come off it's a lie! Beware! Will do anything possible to not have to lift a finger at work but will then get home to lift his whole hand at his wife!! Careful with Dan, stay clear read more

Walmart Supercenter - !!DAN!! - Department Stores Near Me - Bakersfield, California

Recently my husband and I went to Walmart to pickup a few things. When we were checking out a very nice man greeted us, I can't remember his name unfortunately. When we arrived home to unload groceries we were missing a bag. We hurried back to the store to see if we could locate it. No luck it was gone ! We spoke to the gentleman that we were speaking to as we checked out and explained to him what had happened. He was so kind and reassured us everything would be okay and that if we went to customer service they could help. He even offered to come help us if need be. They were so nice at customer service they gave us a gift card with the purchase amount to rebuy our items. Bravo to the great employees at Walmart for being so understanding. read more

Wally world you just don't get it, or maybe you just don't care. Plenty of carts this time, but empty shelves throughout the store, in every department. I've stayed away from Walmart due to Covid19 and the fact I don't trust them to follow the cleaning protocols, so I thought I would give them another try. A mistake read more

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Great place to shop! I like the curbside pickup,everyone is so nice,friendly efficient. Definitely going back! Not too bad like other Walmarts read more

This place has turned into a complete inconvenience. Due to the ridiculous amounts of lock ups for self care products I'd ask the employee next to me for help but it seems as if they can't help me because they may not have a key, I'm not going to ask because I shouldn't have too. read more

It's Walmart, I think they are all the same but different lay out, same concept. MCD , Money Center, Grocery part and of course the holiday decor. You will always know what holiday is coming up. The store was busy but not too busy where the lines are out of control. I give it a three star because you can never find someone that works at the store actually know where things are, so my suggestion is just take your time and look for yourself then remember. When walking into Wallie World you kind a know what your getting, lake of customer service and supposedly low prices, go figured. read more

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I placed an $300+ online order for delivery on 8/14 that was delayed a day and a half then subsequently cancelled. I placed a second order in the same amount on 8/18. That order was also delayed. I went to the store to pick it up at my designated time. When I was in the spot I was contacted by the store, and told my order had been picked up by a delivery driver and stolen. I was confused because it was clearly a pick up order. The girl on the phone had such an attitude. I asked her what her name was and she hung up on me. I had to contact the 800 number and get a refund. Both orders will take 10 business days for the refund over $700 in total. Do not shop at this store online or otherwise... unless you want to be robbed. read more

Horrible experience. Bought tires online from WalMart.com. scheduled and paid to have them installed. Dropped off car at 1125a for 12noon appointment. Was told by manager at 115p that car was still waiting and would be another 1.5 hours. Called 1-800-Walmart to complain. Got dropped twice after telling me they would refer my complaint to store that just blew me off. Going elsewhere from now on. Service at WalMart sucks and the employees are apathetic. read more

This is my favorite Walmart. I was surprised to see how bad the reviews are. I was here later in the evening, so some shelves could definitely have been stocked and organized. But otherwise I found great deals. This time I found shorts for my son for 3$. Where are you going to find deals like that? I know a lot of people are not Walmart fans, but I love it!! Tonight while we were there it was really hot. They definitely needed the air on. That is my pet peeve, I hate shopping when it's so hot. Make it comfortable for your customers, they will spend more!! Sams club does the same thing and it's miserable in the summer. read more

Walmart Supercenter - A few isles looked like this - Department Stores Near Me - Bakersfield, California

"Super Center" my butt. Liars! I'm so angry. I pay to be aggravated? Not all of their crappy experience is the store's fault of course. But it's enough so decent people like you and me just won't go here anymore. I went in at 815pm and went right to Returns to get a core charge refund. Oh what's this? They decided suddenly to close it at 8pm now instead of 10pm as they did just a week ago?? Excuse me for being a little bugged. I head to the home goods side on the right side of the store. The temperature is boiling hot and I'm drenched. I find what I need and go to the self checkout. Ahhh...it's 9pm ish and it's effing closed. No prob gee there's two regular registers open. While I'm in line a dude wheels his full cart in front of me. Oh I see....his classy ole lady was saving the spot. They don't make eye contact with me, smile or ask if I mind, which is what I would've done. I would've loved to have a choice of seeing what's ahead of me before I got in line. Oh wait there's more. Multitudes of cacophonic booming car bass accompanied my walk to the entrance of the store and I was treated to the continued war bomb sounds. That are so loud you can hear it through thick walls while you're inside too. Sure, that's not Wal-Mart's fault. But at least I can forewarn people here to skip this store. The truth is that, especially on weekend nights, the customers are 90% low class, rude, trashy people. Doesn't matter how nice their clothes, hair or cars are. And I thought Gosford was a "nice" part of Bakersfield. Nope. The low class jerks are apparently tired of the scummy Wal-Marts on the south and east sides of the city, that they and their ilk ruined, and are now coming to the nice parts. I'm done. Target is looking better and better. read more

Walmart Supercenter - This lovely young, sullen, rude, inconsiderate couple is the kind who proliferate here, blasting their war sounds cars in the parking lot. - Department Stores Near Me - Bakersfield, California

While I would normally not give my opinion on Walmart, the drive up with designated time slots do Jack diddly squat. Arrived during my assigned block of 11-12, got there 11:45. Only to find a line of cars waiting also. So here I am at 12:40 still waiting for my stuff, along with the cars on both sides of me. I heard someone ask, politely, only to get a response of "if you chose not to shop here that's ok". Huh? Wish I could got their name read more

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This Walmart is your typical neighborhood Walmart. If I had to do a vote on my favorite Walmart in town then it would definitely be this location. Some days are better than others and on average I usually have a positive experience here. The staff are pretty good, but you'll have your occasional workers who look like they rather be somewhere else. The location is very convenient for me and Walmart has everything you need... They even have an area to service your car for oil change in the back. read more

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