During my visit, I felt embarrassed, belittled, and treated like a child when the owner told me, "I will serve you, it's an infection control issue," after I attempted to serve myself from what appeared to be a self-serve yogurt station. The comment was made in front of my boyfriend, making the experience even more humiliating. I remember experiencing similar treatment from the same owner during COVID, but those restrictions have long since passed. As a capable adult, I found it confusing and frustrating to be reprimanded for using a setup that clearly appears intended for customer self-service, with cups readily available for customers to take and the machines visible in the lobby just like all the other self serve yogurt establishments. What bothered me most was not being served, but the manner in which I was addressed. I left feeling embarrassed, judged, and unwelcome. If customers are not permitted to serve themselves, the business should clearly operate as a full-service establishment with menus and staff taking orders. Instead, I was made to feel as though I had done something wrong for following what appeared to be the normal process. This was my second negative experience of this kind at this same Tutti Frutti, and unfortunately it will be my last visit. Customer service is about making people feel welcome and respected, and I will not forget how this Owner made me feel a second time. read more

The owner of the place is so nice and friendly! I love coming in here! They have a great selection of flavors and toppings. They have tables and chairs outside to enjoy the weather if it's nice day in Bakersfield. read more

Tutti Frutti - Ice Cream & Frozen Yogurt Near Me - Bakersfield, California

Really good frozen yogurt and the employees were nice! They also had other things that weren't frozen yogurt like pokémon cards and acai bowls. read more

Long overdue review, but I've BEEN coming here as my to-go place, and I've got many positive things to say. If anything, it's ALL positive. First off, place is clean. Usually the owner on shift, and he's very very friendly and overall down to chat about the latest things or anything going on. Am I biased then in this review then? Definitely. Plus, they got dippin' dots right by check out (hard to find them in my case). When you go to a place a ton, and you've occasionally decide to take a breather and sit down with your sweet-treat, just trying to let time pass. I go there. And it's so swell that the owner is so chill about that, just a nice atmosphere and he'll occasionally ask if you're doing alright, lend an ear, ask about your day. He legit (not joking I have examples) cares. He cares for the customers. One instance, a construction worker came to get a cup to-go as he worked nearby, and wanted to get a treat for his daughter back home. When the owner found out he was gonna make a drive all the way to Taft, he... and I'm so serious. Went to make a small ice contraption-cooler so it would be safe travels and hopefully not melt till then. And it was just one small order!? This happened somewhere mid-last year but I remember. Another instance. I wanted a sweet treat before I left back home, but my keys battery had died (and that's a first). I bought the batteries and everything but had no clue how to open up my key and fix it. And (yes I'm a girl) but I really got scared my nails would break if I tried (and maybe even failed) to pry it open. At checkout I asked if he could open up the battery pack with scissors (I was gonna try to do it myself with a YouTube video at the table), guess what. Owner OFFERED to change out the battery for me. And did. Said he had similar experience for mine and did it just out of the kindness of his heart. Remarkable really. And while he was doing that, he was helping customers and holding conversations with his regulars while multitasking, but he swapped out the batteries for me and saved me a WHOLE hassle. Eternally-eternally grateful. I don't know if there's a max word count, but those are my two biggest moments that solidified that I'd really be coming back. Really is a staple place people return back to, I've seen it. Many families stop by and they like the owner too. They all hold conversations and sit down. It's a very very welcoming place. Also, 10% for students with student ID. I rest my case, best EVER Tutti Frutti place I've ever gone to. read more

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Went to get frozen yogurt about an hour before close. Limited selection of yogurt and toppings were pretty much wiped out.

Stopped in with the family to fill that guilt free frozen yogurt craving. The gentleman that helped us was so friendly and polite. I especially appreciated how he jokingly engaged with each one of us, very funny and we all enjoyed the playful chatter. They offer a nice selection of frozen yogurt as well as plenty of popular toppings to go along with your choice. We don't come very often but it's nice that when we do it's such a pleasant experience. Thank you read more

Great service and delicious frozen yogurt. Lots of flavors and toppings to choose from.

I would give this place a zero but it won't allow me. I've been coming here since they opened with my mom and the owner has always been rude to me and my son! The other day I was picking up food next door and he had walked by my car and yelled at me for no reason when we would go inside his shop he would always be rude since then me and my family no longer support this man and his business. read more

the froyo was amazing, i mean you can't really go wrong with that... you make it yourself. the staff and service was good as well. the lady giving toppings and working the register was very kind, and the man (presumably the manager?) had things DOWN. he seemed incredibly on top of things and interacted with the customers in a way that seemed friendly but still reliable. the ambiance is good. the hum of the machines working is always a good sign and there's a few customers at a time, so it's a comfortable chatter volume. overall a very good place and if i lived here i'd proby visit all the time and spend all my money. 10/10 read more

We stopped in for a first time visit because we were in the area. First impression we were welcomed right when we entered. He was so friendly and nice. He offered to let us get samples of any flavors we wanted and also let us know all of the toppings and offerings. We decided on peanut butter with strawberries on top and salted caramel topped with cheesecake bites. Both were delicious! We will definitely be back when in the area. Lots of variety of flavors and great service. read more

The owner takes pride in his business and it shows. Everything is always clean, staff is friendly, and the yogurt is delish!! Supporting local just makes is all the better! read more

Great customer service and lots of options to choose from despite being super busy. I came from yogurt land (they suck) and was much happier here. Will only come here from now on read more

Greatest place ever amazing service but I'm mad I couldn't give any more stars The flavors are so unique and tasteful read more

I don't often get a sweet tooth, but when I do, I call it my sweet fang. It means to devour. Like a wolf locked onto the pungent odor of a wounded deer in the middle of a brisk, scarce winter, it can only be satiated by what it needs most. For me, it is sweetness. But as I am currently a slave to my macros and desperately trying to get the numbers on that miserable little square plate in the bathroom to budge in a negative manner, I deprive sweet fang what it desires. But every once in a while, I like to reward myself for all the hard work I've put in. I decided to try Tutti Frutti this time because Froyo is probably a smarter choice than Cold Stone, right? So I ordered a sugar free, low fat yogurt via one of the delivery apps and it was promptly left upon my doorstep, like magic. The yogurt is delicious, first of all, but they really loaded it up for me. And they put the topping all throughout, too, so every bite had a little bit of topping with it. Which is a baller move. Really, I felt like royalty. They gave me so much, in fact, I had some leftover for the next night. (Who am I kidding? I ate it all in one sitting. It was the fang's fault. Not mine.) I highly recommend this establishment. They'll take care of you. read more

Best Yogurt Ever!! Nicest owner, he always greets everyone with a smile. He is also very very pleasant to talk to. Shop is also always super clean and lots of places to sit and relax. Lots of flavor choices to choose from, I can always fine what I want! read more

There weren't very many choices plus the owner stand by trying to serve toppings, very irritating. I had to ask many spoons of toppings, He should hire young and kind person who can serve with happy face. I'd not go back there no more. I'll try the other location on Gosford. See if they have better choices and having self service for toppings. read more

Not sure if he was the owner but he was very nice and super funny !!, they had so many options for flavors . I also loved that they serve you the topping so everything stays clean and nothing gets left open from others who don't care ! Will definitely be coming back read more

Tutti Frutti - Ice Cream & Frozen Yogurt Near Me - Bakersfield, California

One of my favorite spots. I'm here 3 times a week in the summer and the winter. I love how light and creamy their vanilla is with cheesecake bites. So bomb. read more

Came to the store at 11:35am within hours of operation and it was closed down with no one in sight. read more

Tutti Frutti - Came to the store at 1135am and it's closed within operating hours. - Ice Cream & Frozen Yogurt Near Me - Bakersfield, California

Wow people are saying the owner is rude?? He was absolutely so nice and helpful. I even spilled some frozen yogurt on the floor and he was so gracious about my mess. I preferred him putting the toppings on feels more sanitary. I definitely recommend coming here the frozen yogurt is delicious on top of the excellent service and cleanliness. read more

Love love love how lovely the owner is! I have been here a few times and the selection is always nice. I got 5 flavors: vanilla/watermelon/strawberry/chocolate and pistachio and it was very nice! I am astounded the price is so low I got a 16.3oz container for $8.97 which is crazy good! I defintiely recommend you come visit and I'm sure you'll have a nice time! The interior is nice and relaxing and you can sit outside or inside. read more

Tutti Frutti - Store front - Ice Cream & Frozen Yogurt Near Me - Bakersfield, California

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NOT SELF SERVE. The owner serves you your toppings. Asking for a second scoop of a topping felt like I was asking for a lot, which I thought was weird considering I'm paying and he's not. I get maybe having staff serve the toppings with a more welcoming presence but idk, I don't think i'll go back because of this. Yogurtland is a million times better and just as clean. read more

We have been coming to this location for years! I can't believe I haven't written a review. The owner is so pleasant and will chat with you about just about anything. My husband and my kids love these interactions. He also always remembers our family and if we come in missing a family member, he always asks. That is great customer service in my opinion. There is plenty of seating against the wall and also outdoors, so feel free to stay and hang out when it's hot or cold outside. When you enter, you will be given sanitizer and handed a bowl. This is to keep the handles of the self-serve machines as clean as possible with each guest. Love the variety of flavors and toppings. 10/10 will return! read more

Usually a yogurt land person, but we decided to try something new & I am SOOOO happy we did, this place is very clean & the staff was super nice! The staff help you with the toppings, they put them on for you, & they have so many toppings including hot fudge & hot Carmel !!! Yumm!!! I will be back!!! read more

Every time we go the store is clean. Staff is always nice and of course we ALWAYS enjoy our fro yo! Definitely a go to spot for us.

It was back in 2015 and I was severely depressed. The owner noticed my expression and asked me why I was sad. My ex fiancée had broken up with me I was devastated. He gave me a discount on my order. I'll never forget his kindness. Thank you! read more

So terrible! Please do not come here. Owner is super rude. I was not aware that you do not get to serve yourself here. Owner shouted at me in front of other customers. I apologized that I did not know of their policy and he kept making rude remarks! PLEASE GO ELSE WHERE! read more

This yogurt/gelato place really deserves 5 stars. First, the smiles of the crew are just so infectious. They are very pleasant and accomodating. They allow you to try and are very patient with you until you make your choice. They have a wide variety of yogurts like pistachio, strawberry cheesecake, and the tangy ones too. For the gelato, they also have a lot of options. The salted caramel was sooo ooey-gooey good but unfortunately was not enough for a scoop so I got the coffee and strawberry. The coffee was so rich and creamy. I could really taste the espresso in it and with chocolate bits too. The strawberry is creamy too and a good break from the bitterness of the coffee. I was so happy with my choice. Will definitely come back. Keep up the great service and yummy options! :) read more

Wow, as I'm typing this I realized I didn't even take a picture of my yogurt cup but today was my first time trying Tutti Frutti & I believe.. the owner, Medhat was the one who helped me. He greeted me as soon as I walked in and told me he would be with me in a moment. He asked if it was my first time and I told him it was so he came alll the way around the counter to have me try the different flavors he was so nice and helpful & everything was so yummy! I got the plain tart, pistachio & salted caramel pretzel read more

Tutti Frutti - Outside - Ice Cream & Frozen Yogurt Near Me - Bakersfield, California

My family and I love coming here. The owner is very friendly and you can tell he cares about his customers.

Always friendly service. Owner works on occasion and it very nice. They have a decent amount of flavors to choose from and are always very tasty. read more

This is our favorite Fro-yo spot in town. It's not the closest but we make the trip for two reasons. 1.) The owner is awesome. Super nice dude. Always cheerful! 2.) They always have the flavors and toppings that I like. Often at other fro-yo spots when we would go they wouldn't have the sea-salt caramel that my wife loves or certain toppings. They would let us know it was too expensive to order at the time. Not here at Tutti-Frutti! The owner keeps everything well stocked! #ToppingLvl100! Grab some fro-yo and take a walk around the shops! They also offer a loyalty program for customers that gives you 50% off after so many visits. read more

Hours posted are 11:00am to 11:00pm. We got there at 11:45am and they were closed. Lights out and door locked. Change your posted hours if you can't open on time. read more

The service was awesome, plenty of choices for yogurt and toppings, definitely will be going again read more

Tutti Frutti - Original Tart Frozen Yogurt with strawberry balls - Ice Cream & Frozen Yogurt Near Me - Bakersfield, California

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Love it every time. They always have bomb fruity refreshing flavors compared to yogurtland.

I was picking up my daughter from school with my wife and we decided to stop for some frozen yogurt. This place is 3 minutes from my daughter's school so we decided to come here. When we arrived we were immediately greeted which is always nice to be acknowledged. We were given our cups as usual and we began to get our flavors. The attendant was very nice and friendly serving our toppings all while making small but efficient small talk. As he charged us, he looked at my daughter and decided to throw in free cookies for the entire family! Talk about the icing on the cake! He made us feel very special and my daughter excitingly waved bye. It's moments like those that are worth it for us the customers. Knowing how close it is to my daughter's school and the service we got, we will be stopping by more often. :) read more

We love Tutti Frutti. The owner is super helpful and nice. He is very personable and makes you feel welcome. The yogurt is delicious and he always has the toppings stocked with fresh things. Definitely our go to spot for yogurt! read more

Tutti Frutti - Yummy! - Ice Cream & Frozen Yogurt Near Me - Bakersfield, California

This is our favorite place for frozen yogurt. The owner is so friendly and helpful, the facility is clean, and yogurt and toppings are delicious! We love all the flavors, like blueberry, strawberry, cheesecake, cookies and cream, and my kids love their boba toppings. Highly recommended! read more

Tutti Frutti - Yogurt and toppings - Ice Cream & Frozen Yogurt Near Me - Bakersfield, California

Extremely informative and friendly staff walked us through the flavors, the difference between the cream vs tart based tastes, and gave us insight on how much to get of one flavor given the yogurts freezing process with some humor. Lots of helpful information and above and beyond service. Great experience, thank you! read more

Great prices. Clean. Nice setup. Plenty of seating. Centrally located. Great selections of toppings. Yogurt was very tasty and blended perfectly. Service was fast with a line out the door on a 118° day. Much needed here. Plenty of toppings available with fresh fruit and even hot toppings at the ready. Made a smorgasbord cocktail frozen yogurt. I'm thinking Kahlua flavor would be amazing or Irish Cream. Oh that would be splendid and tasty. This place hit the spot on all levels. Feed a family of 4 for under $20 is a deal. There are other selections nearby but this place is fantastic. read more

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