Rite Aid gets my vote simply because of Thrifty Ice Cream. Always creamy, always flavorful. Yes you can find Thrifty Ice Cream at Vons, but you'll get the best deals (often some kind of BOGO) at Rite Aid. Best Flavors: Chocolate Malted Crunch Coconut Pineapple Rainbow Sherbet read more

I haven't had Thrify's ice cream from a service counter in YEARS, since I was a child. Having moved back into California, and now with children of my own, it was wonderful to find a place to recreate these memories with my children. I called first to make sure there was indeed an ice cream counter available, and was told of the store hours and location and we were promptly served when we arrived. Ice cream is just as delicious as I remember it. No complaints here! read more

Service is alright but don't go in for a greeting card. I decided to go there instead of Albertsons which is in the same complex because I thought the selection would be better.... WRONG! The card racks look like a ghost town. Hard to find a suitable card for a birthday, under the "funny "section you'll find one card that's stuck together. Marketing better look at this store. read more

I contacted this location Pharmacy today 2/27/25 and told them I want my prescription canceled for a prescription that was sent over from UCLA last week. It was not filled because they texted me last week; there was something going wrong with my insurance. Next, as if today, I checked back, then I was told now it was something wrong with my birthday, but I've been a customer for years at this location and etc, I don't use any other pharmacy but this one on Coffee Road in Bakersfield. The medication in question started with a T, it's the same medication I've been getting at this exact same location for years. I then got my health plan on phone, the rep for Medicare part D at my health plan; she attempted to give the pharmacy at this location the override SCC code to fill my entire 60 day prescription, she educated and informed him how, but he claimed he did not know what that SCC Code was or meant or even how to do it. I then call from my second cell phone and I get him on the phone and he tells me that she didn't know how to do it. He blatantly lied straight to my face. I was in shock and pure disbelief of what is really going on with him. The first name of this Pharmacist's name started with a D. At this time, I am still on my other phone with my health plan pharm rep, the entire time with her waiting the entire time, each time she had to hang up and call back twice because nobody at the pharmacy would pick back up the phone after putting her on hold. I get Valarie oh the phone a pharm tech at this location and she was starting my to me it was so busy. However, unbeknown to them; my adult daughter is there observing all of this and hopefully the surveillance cameras in that store work. The pharmacist on duty decided, he personally was only giving me 7 days only, regardless of what my health plan authorized the full 60 days and said and they were the ones paying for my 60 day supply. He then told my adult daughter, he was only giving me 7 days too, while the Anthem health plan pharmacy rep was still on hold, after instructing him to give me 60 day supply and providing him the SCC override code. The Anthem Pharmacy Med D rep explained my eligibility and protocol and the pharmacist to give me my 60 days supply, he again refused. He claims to have 6 years experience as a pharmacist. I had my adult daughter sitting at the location to pick up my medication while the pharmacy staff put the Anthem rep on hold several times, with me on hold also with my health plan rep waiting . This went on for over an hour plus; the pharmacy then told my daughter he's only giving me 7 days supply of my medication again, even after the health plan pharmacy rep explained to him I can get 60 and he pretended he did not know what a SCC code was or he should know what it is as a pharmacist. The pharmacist also could've called another Rite Aid pharmacist at another location for colleague advisement or his supervisor etc. SCC codes are overrides and he refused to do it for Anthem, telling me take the 7 day supply for 37 cent, that's it and come back another day. I questioned why would the he put a medical plan pharmacy rep on hold like that for that long, the pharmacist told me he was busy, and all that was bothering him, his direct quote. My health plan was paying for my 60 days supply today, it's not his money and he's not my doctor who wrote the prescription to dictate what I get. Intentional, blatant disrespectful discriminatory treatment. I told him several times to void the T#}%# prescription and I would handle it tomorrow to get my full prescription filled like the health insurance rep advised him. The pharmacist said, so you going call me back tomorrow bothering me with this, I said isn't that your job , he said yes, but helping me get my full prescription was a bother to him according to him. He's in the wrong profession and how many other people have been treated like this at this location? A Valarie and Shay makes were given as tech in duty tonight with the pharmacist. A Investigation is warranted and Needed for this pharmacist and location ASAP read more

Worst customer service ever. I waited in the drive through line for 5 min (no complaint there) but when I got to the window at 6:00 exactly the lady refused to help me because they close at 6:00. She said I'd have to come back in the morning. It literally would have taken her less than 5 min to take my payment for my script! I'll never go back there for a prescription again. read more

I don't understand I come to the store looking for feminine products and the store looks completely empty and wiped out and they're complaining about how they just haven't gotten their shipment. It looks like the damn store is closing. Somebody needs to do something about this immediately. Or this Rite Aid needs to close there doors because this is false advertisement they don't have anything in here and everybody has an attitude and no one can help you. It's a bad establishment bad business.. read more

I came here because I am covid positive and needed to get meds at a drive thru, of course I remember why I no longer use this pharmacy and it's the astronomical wait time in person and on the phone. At least cvs picks up the phone. read more

Rite Aid - This is the standard wait time of any phone call placed to the pharmacy. This is exactly why I left here the first time. - Drugstores Near Me - Bakersfield, California

I don't usually do reviews for stores like this because how is one Rite-Aid different from another? I am reviewing solely on my experience getting a booster shot. The Rite-Aid website makes it very easy to schedule an appointment, I tried other drugstores (which shall remain nameless) but the Rite Aid seemed to have the easiest system. The store had plenty of parking and was easy to find. The parking lot and store look clean and attractive. The employees acknowledged me when I walked in, seemed friendly and helpful. The area where I went back and actually got jabbed was neat and well-lit. The phlebotomist was efficient and answered all my questions. Overall a good experience. Thank you Rite Aid! read more

Oh my gosh this Rite Aid has the longest lines ever!! Every time I stop in here I wait and wait and wait in their line. Sometimes they'll call for another checker. This particular time it was a week before Christmas I went in to see if they had some gift bags. I know that's lazy at Christmas but I had some odd shaped items and this was a week before Christmas. There was not one bag to be found! A week before Christmas? I guess the mark everything down so they don't get stuck with it but I thought they do that after Christmas? So I needed a can of green beans for my dogs and I rounded the corner and there were I'm not kidding at least 6 people in line and one cashier. Oh heck no so I put my beans back and headed to the Dollar store to see if I had any better luck in both departments. Otherwise it was a clean and organized store and they do greet you when you walk in. I just had to walk out!! read more

This is a really nice Rite Aid, located on the Northwest corner of Coffee & Olive, and it is the one I visit most often. I walked in one day and all the aisles were going in a different direction than they used to so I'm guessing that sometime in the last year this particular location went through a remodel. Damn, I'm a good guesser. On the products that they have in common, Rite Aid tends to be a wee bit more expensive than the Albertson's it shares a parking lot with, but it has a much better selection of products, so I feel it's worth the extra money. Rite Aid carries a good selection of cosmetics (though to be completely honest I get most of those at ULTA these days) and health and beauty products. They carry a very good selection of vitamin and mineral supplements, too. I've never used their pharmacy, so I can't comment on that. They carry a variety of snack foods and a surprising good selection of liquor. Who knew? One can't forget the famous Thrifty ice cream cones. No, it's not the most gourmet ice cream in the world, but it is tasty, relatively cheap, and really hits the spot. There is a Blue Rhino propane tank exchange outside. It is not self serve; in order to use it you must go inside and pay first - be warned, they get cranky if you cary the old propane tank that you're exchanging inside the store - and then a store employee will come outside with a key and exchange the tanks for you. During the summer months, there is a Sno Shack out in the parking lot facing Coffee Rd that sells shaved ice. read more

This has been my go to Albertsons for 3 years now. Overall, not a bad experience. Fairly efficient, pretty responsive, and pretty convenient. 99.9% of the time, I just use the drive up window, and my favorite worker is Velda. I just absolutely love her. She is the only one that openly remembers me and my husband and always talks with us. She honestly lights up my day. I am instantly put in a great mood after interacting with her!! My only complaints (which is minor) is that their automatic systems will say it will be ready by noon, but I never get a text for it and show up at 5 anyway (when I am off work) and they scramble to get it together. I would prefer that it not give me a time it will be ready if it is never ready at that time. This is a corporate issue really, and I do not blame this store. read more

I would like to give kudos to Pam in the pharmacy at Rite Aid on Coffee Rd. She went above and beyond to help me with a rx pick up. I appreciated the help. She was so nice. Thank you Pam!!! read more

Walked in and nicely asked if they were still serving ice cream to which the employee responded "yes unfortunately" and gave me so much attitude. I continued to try and kill her with kindness but she still had the same childish behavior. I'm sorry you had to scoop two scoops of ice cream I know that must be extremely difficult. read more

I really like this pharmacy...and that's saying a lot coming from a soon-to-be pharmacist as well as a former employee for another Rite Aid in another town who pretty much hated working for the company. Reasons why I love this pharmacy: -my prescription was not covered so they sent a fax back to my doctor and got a drug that was covered (this was in a matter of days, and I did not call them and tell them to do so). -they printed out the reasoning the previous drug was not covered and gave it to me with my new medication -they call if they have questions or concerns -they have even called personally to let me know my medication was transferred ok and was ready for pick up (they did this in the same day, which is nice because it's hard to get a hold of other pharmacies sometimes) -they faxed my md for more refills on a prescription, without me having to tell them to do so, and got the response back and quickly filled the prescription -they filll my prescriptions in a timely manner and the automated calling system lets me know when they are ready Overall, superb service for a chain drugstore! read more

Located on the corner of Olive Dr. and Coffee Rd. I used to come to this location a lot. Nowadays, there is a closer Rite Aid location to home. Still, for the best ice cream for the money...the Thrifty brand ice cream at Rite Aid is the best!!! Their own Rite Aid label products are good and provide a better value as compared to the Brand names. read more

A very nice friendly staff store very clean and presentable has plenty of parking in front next to gas station and major grocery store the store always has long lines for ice cream ice cream is very popular here at the store I like this right it's close to my house read more

AWFUL CUSTOMER SERVICE! The entire reason for working at a drugstore is to provide customers of the drugstore with service. You are serving the people who shop in the damn store if you can't do that, get a different job! Michelle is rude, apparently born with no smile muscles, however her frowning muscles work perfectly. Gloria was the star of this store, I believe she retired. So this Rite Aid is done for me. Where will I shop now?? Oh yeah you're not the only drugstore... Goodbye! read more

Went to go get over the counter medicine for my daughter and they were out. But I love that it's across the street from my house. They are fast at checking people out. Quick and easy. It's clean and many of the employees are friendly. read more

Worst pharmacy I've ever dealt with. Could not give me my full script the last two visits. Then when I came back to get the rest had to wait in the drive thru for over 30 minutes. I timed it. When they finally got me I asked what took so long and they simply replied. "We have to help the customers in the store first". Wow. This pharmacy is the closest to my house. I'll be going out of my way to go somewhere else. read more

I've never had a bad experience here. All the cashiers I've had are very nice. Esp the asian lady who is always by the entrance saying "good morning." They do not judge couponers and don't have a problem helping couponers out. THANK YOU! read more

I hate using Rite Aid pharmacies and only use them as a last resort. They never have enough staff working the pharmacy and the wait time is ridiculous. The same pharmacy tech tries to fill prescriptions and work the drive thru and walk up counter at the same time. I dropped off my prescription around 12:30 and they said it would be ready in an hour. I come back at 4:30 (because it's never ready when they say), wait in the drive thru behind other cars for almost 20 min only to be told the pharmacist just started working on mine. The pharmacy tech tells me I need to either sit at the window waiting, which holds up all the other customers behind me, or pull around and go back to the other end of the line of cars to wait until all the other customers have been helped. She said it won't do any good to go inside because the wait will be the same. It doesn't do any good to speak with the store manager, they say there's nothing they can do. read more

The pharmacy is usually out of various medications... and the staff? Full on confused! I got two texts last month stating my medication was ready and each time I showed up they said not until tomorrow, yet couldn't give me a reason why. TWICE in a matter of two days, "Come back tomorrow." No apologies. We're very disappointed with the pharmacy at RiteAid on Coffee and Olive. I will transfer my family's medication to an efficient pharmacy next time I need one. Medication is serious and I'm now too concerned they could be giving wrong dosages, and possibly giving people the wrong information. The technicians are quite confused at this store. I've given MANY chances to make sure it's not just a one, two or three time mishap. Although one time is too many to be inaccurate, it's been numerous now. No more chances. The store itself seems to be knowledgeable and proficient, just for your family's safety, I highly suggest finding a more experienced pharmacy. read more