Today I had a very trying experience getting my wife's prescription refilled at CVS. The issue was…read morethat the doctor sent the prescription to Tucson where my wife was last week and because of flight schedules and other things she didn't get it there. So we had it transferred to our CVS here in Carlsbad and that's where the drama started. CVS has a new system or you can't call and just talk to someone you have to leave a message and they will call you back brand new system. so thanks to two superstar employees Nadia and Hassan who took an incredible amount of time and dedication of what they do to make this work today. I cannot say enough good things about this Pharmacy today and how they took care of a problem that wasn't theirs. All I can say from my wife and I is thank you you went above and beyond.

This CVS Pharmacy is beyond frustrating. Every single time my doctor sends in a prescription, I'm…read moretold they "never received it." Somehow the problem is always on the doctor's end-never theirs. After multiple confirmations from my physician's office that it was sent, CVS still claims they don't have it. It's a constant back-and-forth that wastes everyone's time. Meanwhile, I'm left without necessary medication, chasing down answers between the pharmacy and my doctor like it's my full-time job. Phones go unanswered, holds are endless, and when you finally speak to someone, there's zero ownership or urgency. At this point it feels like incompetence or disorganization is the norm. For a pharmacy, that's unacceptable. I've lost confidence in their ability to manage something as basic. and critical, as receiving a prescription. Transferring out immediately.

I haven't been to a Rite Aid in over two decades it is nice to see they are surviving the…read morebankruptcy and are restructuring. The inside has a modern refresh but the shelves are pretty bare. The kid in me hopes Rite Aid fully recovers and are able to still be in business. Wishing them the best!

PHARMACY IS CLOSED permanently! Entire store probably to…read morefollow. shelves have been empty for months. they stopped answering the phone and auto-disconnects.

Beware...went to refill my prescriptions and they have CLOSED without notice!! They will not…read morerespond to calls or emails either.

I have tried their CBD oil in the past and I loved it. The quality is great and noticed a…read moredifference in my anxiety. The pharmacist is so kind and knowledgeable. She really takes the time to explain why Tru Leaf Lab does a better CBD oil. I just purchased the sleep support CBD oil because I have heard really good things about it. Aria, who answers the phone and sits at the front is the sweetest soul. She took her time explaining the benefits to me and reviewed how to best administer it. Well done Price Rite Pharmacy- you really know how to treat your customers. P.S. make sure you review how best to administer CBD oil. You've gotta let it sit u see your tongue. Do not just swallow it!

I'm all for deals and good customer service! This place has just that. I arrived on a day the…read morebeauty attendant was handing out samples and coupons in a pretty red sack. I joked with her that it was a part of my early Easter basket of goodies. I've already tried some of the travel sized samples. :-) I came in particularly for nail supplies ie clippers and cuticle products. Low n behold the super nice attendant unlocked the product for me and then she informed me of the BOGO deal happening for anything in that section. Lo and behold I had already had another item that I was getting from there! The section was neat and tidy too. Always a bonus. So I got the BOGO deal, used my CVS rewards cash and left spending less than 4 dollars on probably $30 worth of product if regular priced. All three staffers that we encountered this day were super nice and they each went above and beyond to be helpful.

Carlsbad, CA - avoid this pharmacy at all costs because there's always a long line. I've never seen…read morea pharmacy with such long lines and each person had a full on conversation with the staff at the window. The pickup window doesn't deal with insurance info so they sent me to another line after waiting in line for window D to input insurance info. The only saving grace is if you have a bar code then you can get in the express line which is significantly faster but even then sometimes there's a line for that. Also the floors are dirty. No one vacuums? Granted the 1 star I'm giving is for the friendly staff. But maybe they're understaff or their system is just not very efficient.

Wow! Thank you for the wonderful service today and communication. I was so impressed with how…read moreWalgreens treated me. The pharmacist and staff were caring and so friendly, answering my questions, and helping me after an injury. Not to mention, quick! Thank you!

They don't have the important meds in stock. When I called, there's around a 15-20 minute hold…read more Horrible app too.

Getting a greeting card and picking up some medicine. Don't…read moreknow why anyone would want to deal with CVS or other commercial pharmacy when you can receive personal customer service without the long wait. Been going here for years now. Adam, pharmacist, always helpful and knowledgeable about the prescription you would be taking. Recommended to friends and family

Small family owned pharmacy that's has everything you need. Very organized and staff is friendly…read moreand helpful! I will always go here over the big name pharmacies.

Had my prescription for two items sent here by urgent care centre. Arrived and confirmed with staff…read moreI wanted both items. I took a seat and waited. 15mins later the staff wondered i whether I was waiting on prescription which was a bit strange. Then 5 mins later they said it was ready. They only prepared one item and I told them I wanted both. Asked to take a seat again. Another 10mins they came back and said they didn't have the other item in stock. Would have been nice they would have said so in the first place rather than try to send me off with one item when two were requested. Considering they made a guy in crutches have to go back and forth to the counter to go over their errors, it's fair to say that was far from ideal. In the end, they directed my Rx to another pharmacy and I got my meds the next day

It used to be so easy refilling a prescription but now with this virtual assistant that keeps…read moretelling me I don't have any RXs to refill it is impossible. I had to call the 800 # and give them the RX number and have them order it. She said the best alternative is to call and leave a message and they will call me back. Looks to me like they are always extremely busy so now they want everyone to call and request a call back. Does not sound very efficient to me. The progress is reversing.

The BEST pharmacy in San Diego! A tiny local establishment but rocking with EXCELLENT customer…read moreservice AND how about IN STOCK medicine!?!? The big pharmacies are pathetic now...operating by AI robotic phone attendants that can't get information right, zero customer service, out of meds, dirty facility, unfriendly service, very very difficult to reach a HUMAN, and prices way higher! I desperately needed special yet very standard Tobradex antibiotic eyedrops...CVS didn't have them in stock, Von's didn't have them in stock (at least you can reach a human at Von's however!) but North Coast had the drops and at $85 vs CVS @ $260..what?!? Crazy. North Coast has great people who actually care and really hustled to get my prescription transferred from the out-of-stock CVS's to their pharmacy in record time and on a Saturday! Shout out to the best pharmacy in all of San Diego!

Forget going anywhere else! This pharmacy is the best in North County. Their level of service is…read moretop notch and the staff is very friendly and helpful.

I am HIGHLY recommending this pharmacy! Anu is BY FAR the best pharmacist I have ever encountered…read more She knows everyone by name the moment they walk in, she is friendly, and she is EXTREMELY knowledgeable. I honestly trust her advice and guidance more than many doctors I have had over the years. Her honesty, patience, and integrity are unmatched. The biggest difference between this pharmacy (especially Anu) and the big chains like CVS or Walgreens is simple: I feel like a human being here, not a number in a long line of people they barely pay attention to. At SM Pharmacy, I feel genuinely cared for. I originally contacted SM Pharmacy because I was having trouble with several past pharmacies that were staffed with rude, unprofessional people. After my first interaction with Anu, I immediately made SM Pharmacy my default pharmacy. Their product selection covers everything we need, from our pet prescriptions to all of our family's medications. This is a wonderful local small business, and I love the personal service they provide. Their honest business practices help keep prescription costs incredibly low. Anu often tells me about options or assistance I did not even know existed, and she is always full of useful advice. I absolutely love working with Anu and cannot recommend SM Pharmacy enough!

I am HIGHLY recommending this pharmacy! Anu is BY FAR the Best Pharmacist I've ever encountered!…read moreShe knows everyone by name when you walk in, she is friendly and EXTREMELY KNOWLEDGEABLE. I hate to say this but I trust her advice and guidance more than I do many doctors I've had over the years. Her honesty and integrity are unmatched. The biggest difference between this pharmacy (Anu) and the CVS's or Walgreens is that I feel like a human being that is cared about, not a number in the masses that they could care less about. Thank you Anu!

CVS Pharmacy is a great resource for me when I can't find what I need from other stores. I needed…read moreto pick up some things last night at my local CVS Pharmacy Store. Both of my arms are all sunburned from sitting out by the pool and I wasn't wearing sunscreen. CVS Pharmacy was the only drug store that had their Aloe Vera Gel in stock. The price was $6.29 for a pump bottle for this .Aloe Vera Gel. This Aloe Vera Gel will provide me with a cooling sensation to ease my sunburn. I also bought 2 Wet and Wild (Black) Gel Eyeliner Pencil. The price was $6.79 each. The total for 2 eyeliner pencils is $13.58. Then I bought one Rose shade Blush. The price is $2.19. The final item I bought was the Blush Brush. the price is $8.00. My total bill was $17.28. I enjoy shopping at this CVS Pharmacy location due to their cashier like Mata is always very helpful in finding the product that I need most and she is also has an upbeat positive attitude. Their pharmacist is also very helpful and friendly to me their regular customer.

Jay has very poor listening skills and terrible customer service. I seriously don't understand how…read morethis young man made it through the hiring process unless the Talent Acquisition managers are no longer using STAR or behavioral assessments for new hires. He had a bad attitude and I never got to a solution because he was too busy mincing words. CVS customer service has gone downhill since COVID. CVS do better!