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    Rinse

    3.6 (70 reviews)
    Open Open 24 hours

    Services - Rinse

    Commercial laundry services

    Dry cleaning

    Ironing

    2 More Services

    Laundry wash and fold

    Carpet and upholstery stain treatment

    Rinse Photos

    Recommended Reviews - Rinse

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    Clean laundered clothes were received today. As soon as I opened the bag I could  smell the freshness!

    The best laundry service there is in the Chicago Land area. My clothes are always packed nicely, so fresh and clean. Any problems which aren't many customer service is right there to answer your questions. I've been with them for years and I can't even tell you how much time and stress Rinse takes off my life. Thank you, Rinse

    Lastly...see a pattern.

    Rinse was good about three or four years ago. Now it's just expensive, poor quality of cleaning and bad customer service. The pick up and drop off times are also an issue...9:30-10pm at night?! It's not uncommon to have several items ruined with each request. At first I brushed them off. I then started to notice that more and more items were being ruined (dress shirts, pants, shorts, etc.). I spent about $460 over three requests and ended up throwing out over a $100 worth of ruined clothes. I would typically text the driver who was dropping off "cleaned" clothes and say "I have two bags for pick up (wash and fold)." Every driver would respond with "No problem." I always did this except for the very first request. One of the recent drivers, who I had been texting with for several hours, shows up at my door and says, "you need to request pick ups on the app". You couldn't have texted me that earlier in the night. Welp...best of luck.

    Damaged clothes

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    9 years ago

    Rinse was reliable and easy to use. They were quick and my clothes were immaculate. I'll be using this service for a long time!

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    8 years ago

    Rinse is seriously a life saver! I was in a pinch and Rinse was efficient and quick! Will definitely use Rinse again.

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    Page 2 of 2

    Ask the Community - Rinse

    Review Highlights - Rinse

    I've used the Dry Cleaning service a few times and have always gotten great results.

    Mentioned in 3 reviews

    Read more highlights

    Wells Cleaners - Nutcrackers

    Wells Cleaners

    (21 reviews)

    $$

    Lincoln Park

    My first experience here was good, good pricing, and they can get stitching done very quickly. My…read moresecond experience was not professional or positive. When I went in with 2 dresses to get buttons replaced for both of them, the girl at the front who is very young, acted sort of clueless, and said she would have to wait till the manager gets back to see if the buttons were available. Keep in mind it's freezing cold out to commute, so I was leaving my dresses there, not sure if they'd even be able to be taken care of. She said that they would text me if they did not have the buttons. I dropped those dresses off on a Wednesday, the pick up day was assigned to be Saturday. I get a text on Saturday saying that they don't have the buttons. Waiting 3 days to notify me that they did not have the buttons, not professional or considerate to the customer's time at all. It's one thing to not have the buttons in stock and not be able to check for them / see what can be done when the customer comes in, but to make them wait until the pick up day, and only text them on the official pick up day that you do not have the buttons is actually ridiculous and unprofessional. You should at least message or call the customer to make them aware soon after they came in, a day or two after is acceptable. Don't make the customer wait until the actual pick up day, as I thought I would be getting the dresses fixed. Had I known this is going to be this unprofessional, I would've dropped my dresses off elsewhere so they would've been ready for me in time. The other employees are mostly polite enough, but I don't know the name of the very young girl who works there, she was very quiet, and not knowing how to do her job. I won't be coming back here as a result of this.

    I've been bringing my clothes here for several years now - both for dry cleaning and for…read morealterations. Within the 3 years, I have had consistently excellent service! I come here so frequently that my dog actually knows the place and stops when we walk by so she can say hi and get a dog treat :) I'm really picky about my clothes so I'm always hesitant when trying a new cleaners. In fact there's several others nearby I went to first that for various reasons led me to keep looking around until I found this one! For dry cleaning I've brought in my fair share of stains on silk and other difficult fabrics and am always pleased with the end result. Also for tailoring I've had a ton of designer skirts and dresses altered from silk to wool. Just today I picked up a Canada Goose jacket that was hemmed and it turned out wonderfully! Excellent price and excellent quality!! Thank you for being my favorite neighborhood cleaner!

    Delaware Cleaners - Stain she didnt remove and somehow managed to make it worse.... refused to take off my bill and charged me twice. $400 sweater

    Delaware Cleaners

    (16 reviews)

    $$$

    Near North Side

    Absolutely horrible experience. Brought a bridesmaids dress in, made it very clear that my feet…read morecouldn't show (barely asked for any off the bottom). She hemmed it way too short and uneven. I asked her if she could fix it and she blamed me for the dress being too tight. I called her after I came home and tried it on again to see if she could sew some of the extra fabric back on and she hung up on me. I never leave reviews but please don't go to her unless you want your garments ruined!

    Wish I could give 0 starts!! Wow- the woman who works here is probably one of the rudest I've ever…read moremet! I asked her if she was going to charge me for a stain she couldn't remove and she laughed and said "yes I charge you twice". I've been to a lot of dry cleaning stores and never have they charged me for something they couldn't remove. I told her that was crazy and that I wasn't going to pay for something twice and she laughed in my face and said "We don't care" and I said "if you don't care then I won't come back here" and she just continued to laugh at me and say "we don't care" over and over again..... she 100% should not be in the customer service industry and I will never go back here!! Only go to this place if you want to be treated like dirt and laughed at for a simple question. Also in a horrible inconvenient location. Very hard to find. Will never go here again after being treated so poorly. Also WAY OVERPRICED! I've attached the picture of the stain she couldn't remove and charged me twice for.....

    Rinse - dryclean - Updated May 2026

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